Enterprise Social Software : news & best practices by blueKiwi
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The mobile future of enterprise social networks: 10 keys

The mobile future of enterprise social networks: 10 keys | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

The way of socializing in the business world is headed towards mobile platforms. As another tool in the corporate world, enterprise social networks cannot escape the mobile fever. (We check our mobiles 150 times a day).


Via Eric Laurent
bluekiwi's insight:

BYOD (Bring Your Own Device) is the new age of enterprise ! blueKiwi already provides webapp and native apps for iOS. Try them, you'll love them.

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Stephen Dale's curator insight, October 27, 2013 6:23 AM

With sales of mobile platforms (tablets, smartphones, laptops) far outsripping sales of traditional desktop PCs, it comes as no surprise that the future for enterprise social networks is 'mobile and appified" 

Enterprise Social Software : news & best practices by blueKiwi
Enterprise Social Software : news & best practices by blueKiwi
Last news and best practices about Enterprise Social Software and companies.
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Startup Series: 5 Reasons Why an Entrepreneur's Network Is the Ultimate Asset

Startup Series: 5 Reasons Why an Entrepreneur's Network Is the Ultimate Asset | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it
It is from networks that I personally and professionally grow most as an entrepreneur, gathering the knowledge, stamina and motivation necessary to build a business. Here are five reasons why networks are an entrepreneur's greatest asset.
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5 Ways to Measure Enterprise Social Success

5 Ways to Measure Enterprise Social Success | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Thinking back through the year, I’ve presented and delivered training to a very diverse range of knowledge workers in different countries and roles. When doing sessions on Enterprise Social/Collaboration, whether in community groups, Fortune 500 companies or government organizations, one of the most frequently asked questions I’ve been asked is how to quantify the benefits of the tools for an organization. 


Gartner says 90% of the Enterprise Social initiatives fail because they follow the worst practice approach of “provide and pray.” We’ve all had enough experience to know that “build it and they will come” doesn’t work with IT projects.



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Stephen Dale's curator insight, December 28, 2013 1:40 PM

The tabulated maturity model looks quite useful.

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Social Business and Enterprise 2.0 in 2013 : the sense deadlock

Social Business and Enterprise 2.0 in 2013 : the sense deadlock | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

December is usually the time of predictions. Not the best word for what is often prophecies we hope to be self self-fulfilling but that’s the way it is. But before I share my dreams and expectations for 2014, I think a quick reality-check is needed, based on my observations but also on comments and feedbacks I got from the trenches.



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Why Enterprise Social Networks Fail [Infographic]

Why Enterprise Social Networks Fail [Infographic] | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Internal social networks like Yammer and Jive are rising in popularity. In some organizations they are replacing intranets and email. A less known fact is that in most companies enterprise social networks fail to take root. One key reason for this is lack of support from senior management. Without their support old practices that hinder the social revolution will be too hard to change. Staff will end up sitting on the fence about the new tool. It’s not enough that someone in internal communications says that this is the tool to use.

Internal social networks like Yammer and Jive are rising in popularity. In some organizations they are replacing intranets and email. A less known fact is that in most companies enterprise social networks fail to take root. One key reason for this is lack of support from senior management. Without their support old practices that hinder the social revolution will be too hard to change. Staff will end up sitting on the fence about the new tool. It’s not enough that someone in internal communications says that this is the tool to use. - See more at: http://infographicjournal.com/why-enterprise-social-networks-fail/#sthash.BbSxi0za.dpuf
Internal social networks like Yammer and Jive are rising in popularity. In some organizations they are replacing intranets and email. A less known fact is that in most companies enterprise social networks fail to take root. One key reason for this is lack of support from senior management. Without their support old practices that hinder the social revolution will be too hard to change. Staff will end up sitting on the fence about the new tool. It’s not enough that someone in internal communications says that this is the tool to use. - See more at: http://infographicjournal.com/why-enterprise-social-networks-fail/#sthash.BbSxi0za.dpuf

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Social business study: Shifting out of first gear

Social business study: Shifting out of first gear | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

How are some businesses reaping value from social business, and what is holding others back? Learn what executive respondents think in the results from the 2013 MIT Sloan Management Review and Deloitte Social Business Study.


Seventy percent of respondents to the 2012 global executive social business survey conducted by MIT Sloan Management Review and Deloitte believe social business is an opportunity to fundamentally change the way their organization works. Yet many companies face meaningful barriers to progress. In our 2013 report, we delve into why some businesses are reaping value from social business, and what is holding others back. The following are our key findings.

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Enterprise Social Roles and Responsibilities: Enterprise Social Network RACI Chart

Enterprise Social Roles and Responsibilities: Enterprise Social Network RACI Chart | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Whenever I start a project I find that having a solid foundation requires having clear roles and responsibilities.  In enterprise social, at first you’ll find ownership is very squishy.  I’ve already told you that controlling social is like herding cats, and herding cats is often what IT thinks it has to do. 


Rather than have HR, Corporate Communications, and various departments fighting over the enterprise social network, why not come up with an approach that supports that the platform is a shared responsibility and primarily driven by those who are actively involved and not just owned by one group.  There is a role for legal, a role for security, a role for IT, and a role for corporate communications.


In the ESN itself I think you’ll typically identify roles in the network.




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Social business adoption in the workplace

Social business adoption in the workplace | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Motivating people to adopt social technology in the workplace isn't always easy. Even highly resourced efforts can take years before true adoption takes place and the promised value has been unlocked. We need to dispense with dreams of effortless collaboration and fabulous emergent effects, and instead focus on understanding the needs of our ecosystem, so that we can design strategic use cases that catalyze value through better, social ways of working.


The path to social business maturity often involves many experiments, false starts, reluctant users and sometimes even outright rejection. If you can accept these likelihoods, embrace the apparent failures and continually renew your approach then your efforts will, in time, be rewarded. There are three aspects of social business strategy that, in my experience, are essential for success.



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Stephen Dale's curator insight, December 13, 2013 4:09 AM

I've scooped this because I generally like most of what Dion Hinchcliffe has to say, and there is quite a useful diagram in the piece. But I wonder if maybe we (or if not 'we', them me) are getting saturated with pieces about "good practice"  for "Social Business" adoption, with the same messages being stated but in slightly different ways. It all starts to look a bit like motherhood and apple pie.

 

For exampe: "If you do not attract the buy-in and support of leaders early on they are unlikely to adopt social working practices and lead the rest of the organisation by example." Really?!

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Top 7 videos on Social Business and Enterprise Social Networks

Top 7 videos on Social Business and Enterprise Social Networks | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

What exactly is Social Business? What is an Enterprise Social Network? Why Should I care?


Trying to explain to clients and colleagues the concept of Social Business, Enterprise Social Networks (ESN’s) and their value proposition is often complicated. Even when you spend a significant amount of time explaining what Social Business is or what an ESN can do, I have found that the old cliché is often true, “Show me, Don’t Tell me“.



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[Infographic] The Social Enterprise

[Infographic] The Social Enterprise | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

The social enterprise: what it means for the future, how it impacts the way we collaborate, its ability to sustain itself long after the hype dies down. 

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SEO, Techie stuff and other internet wizardry

SEO, Techie stuff and other internet wizardry | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it
10 things you can do with an #enterprise #social network #infographic (How can an #ESN benefit your company? Here's the answer: top 10 things you can do with an #ESN.
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Social Intranets, the Lemming Curve and 'Down With People'

Social Intranets, the Lemming Curve and 'Down With People' | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it
The empowerment of consumers by the forces of digital disruption means that every organization has to work better, smarter and faster in order to create and manage the omnichannel experiences consumers favor and reward.
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Stephen Dale's curator insight, December 5, 2013 6:59 AM

To summarise this piece:

 

People + Work Context = Engagement (with social collaboration tools).

 

Makes sense!

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Does technology improve employee engagement?

Does technology improve employee engagement? | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it
The endless parade of technologies to improve workforce collaboration has certainly led to the shrinking of time and distance, but has it actually let to a long-term increase in engagement and business performance?

Via Sebastien Caron
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tibbr's curator insight, November 21, 2013 2:40 PM

Technology can definitely be the spark but the company needs to ignite the fire.

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Social Business : are we supporting technology or businesses ?

Social Business : are we supporting technology or businesses ? | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Support is key to make social business or social collaboration approaches successful. Businesses say it, analysts confirm and vendors themselves admit that no matter how cool their technology is, it’s not self-sustaining and won’t change anything if simply dropped “as is”‘ in the workplace.

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3 Enterprise Social Network Threats Community Managers Will Face in 2014

3 Enterprise Social Network Threats Community Managers Will Face in 2014 | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

I’m not forecasting a bleak 2014; social business is here to stay. But what I am predicting is that this year will be filled with challenges like you’ve never experienced before. In the past, your challenges have mostly been rooted in internal issues, such as gaining executive buy-in for a community and ensuring technical and data security with IT.


What you’re going to experience now are attacks and challenges to your community that come from completely external forces — startups, major tech websites and people who have no business involving themselves in your social efforts.



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Stephen Dale's curator insight, December 31, 2013 12:10 PM

The author, Carrie Basham Young, identifies 3 potential threats to Enterprise Social Networks (ESN):


- Threat #1: Social Analytics Startups Pounding at Your Door
Why? Small tech startups with “data” products and apps that attach to your enterprise social network.


- Threat #2: LinkedIn (Finally) Makes an Enterprise Social Play
Why? LinkedIn - with 259,000,000 users volunteering their resumes, contact information, expertise and connecting with their colleagues.


- Threat #3: Mom and Dad Get in on the ESN Action
Why? Many younger employees have been raised with so-called Helicopter Parents who hover over their children’s every move. These young people have come to rely upon parental involvement, and their parents have come to expect the same. It’s not unheard of for helicopter parents to attend job interviews with their children, and some companies are even hosting open houses for parents to learn about their child’s workplace.

 

I'm less convinced about Threat #3, but 1 and 2 sound more feasible. Guess we'll have to wait and see what 2014 has in store for us!

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The Enterprise Collaboration Tipping Point

The Enterprise Collaboration Tipping Point | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

2014 will be the year when true enterprise collaboration takes off in large and midsize corporations. To make it happen, companies will need to adopt a new approach when implementing technologies for information workers, focusing on simplifying the digital work environment for their employees and other contributors, and creating virtual proximity.



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Social business : between barriers and brakes

Social business : between barriers and brakes | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

When you start a social business project , you do not realize all the barriers you will have to face . Otherwise there are chances that you would give up before you start, as the mountain may seem huge to climb (which is true and false ).

Moreover, companies often do not realize that if they really implement a social business project, this does not mean installing a tool to streamline the flow of information and allow a kind of freespeech, but transform its organization and its business process.




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Social business: Importance is growing but progress is slow (Infographic)

Social business: Importance is growing but progress is slow (Infographic) | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it
View a snapshot of the findings from the 2013 MIT Sloan Management Review and Deloitte Social Business Study.
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Five Steps to a Social Business Epiphany

Five Steps to a Social Business Epiphany | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Social business. Social marketing was likely the first wave of social to hit your company. This next revolution promises to change the very way you work and interact with your co-workers.


The idea is simple: the social web empowered us to tap the collective mind of our trusted friends, colleagues, and the world at large. Management experts promise those same tools placed inside your workplace will let you do the same, and more, in the workplace trenches. The result: smarter, more connected employees, better business decisions, and faster innovation.



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Why Enterprise Social Networks Fail [Infographic]

Why Enterprise Social Networks Fail [Infographic] | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it
Internal social networks like Yammer and Jive are rising in popularity. In some organizations they are replacing intranets and email. A less known fact is that in most companies enterprise social networks fail to take root.
Internal social networks like Yammer and Jive are rising in popularity. In some organizations they are replacing intranets and email. A less known fact is that in most companies enterprise social networks fail to take root. One key reason for this is lack of support from senior management. Without their support old practices that hinder the social revolution will be too hard to change. Staff will end up sitting on the fence about the new tool. It’s not enough that someone in internal communications says that this is the tool to use. - See more at: http://infographicjournal.com/why-enterprise-social-networks-fail/#sthash.G7VV8yzn.dpuf

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Measure the ROI of an enterprise social network with Big Data

Measure the ROI of an enterprise social network with Big Data | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

I previously mentioned the role of a Chief Data Officer in the measurement of the ROI of social business initiatives. Here’s an example of how big data could be used to calculate the ROI of an enterprise social network.


Two years ago I had a very interesting discussion with Peter Reiser from Oracle. We both agreed on the fact that the value of an enterprise social network lied in information reuse to speed up task execution, problem solving, exception handling. He told me that there was a “quite simple way” to measure it.



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10 Lessons from Social Media to engage your internal community

10 Lessons from Social Media to engage your internal community | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

Does your company have a social intranet, but you’re seeing very little social interaction in it?

Take heart, not all organizations “get” enterprise social networking right away.

When it comes to increasing engagement in a networking platform, we can learn much from social media. Marketers, communication specialists, and other experts have studied and analyzed engagement in social media for years now.

What works in social media most likely will work in your organization’s social intranet as well. Below is a list of what we can learn from social media in terms of increasing engagement.

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Social Media versus Knowledge Management

Social Media versus Knowledge Management | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

On the surface, social media and knowledge management (KM) seem very similar. Both involve people using technology to access information. Both require individuals to create information intended for sharing. Both profess to support collaboration.

But there’s a big difference.


Knowledge management is what company management tells me I need to know, based on what they think is important.


Social media is how my peers show me what they think is important, based on their experience and in a way that I can judge for myself.

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Stephen Dale's curator insight, December 7, 2013 3:48 AM

An interesting yet somewhat misconstrued argument about the difference between SM and KM. Juts to add fule to the fire, here's my take on the difference:

 

SM is a boundless, organic, protean, creative and energetic force; KM is a bounded, process -driven, structured discipline. 

 

They are different, but complementary, joined only at the point of "Personal Knowledge Management" (PKM)

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Social business adoption in the workplace

Social business adoption in the workplace | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

As I look to examine what we've learned about enterprise social media over the last few years, I'll be hosting some guest posts about those who have been working hands-on in the space and examine what they've learned. 


The following is a guest post by Kieran Kelly, an enterprise collaboration consultant who has worked with leading orgnizations to realize better ways of working through social business strategy, user adoption tactics, measurement frameworks, and use case design. His background in government sector systems integration has led, in more recent years, to involvement with social technology initiatives and a deep interest in the principles of social business.


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[Report] The State of Social Business 2013

Altimeter Group conducts regular social business surveys to learn how social media is evolving withinenterprise organizations. Analysis of survey results between 2010-2013 reveal that social media is extending deeper into organizations and, at the same time, strategies are maturing.


What was previously a series of initiatives driven by marketing and PR is now evolving into a social business movement that looks to scale and integrate social across the organization.


The following report reveals how businesses are expanding social efforts and investments. As social approaches its first decade of enterprise integration, we still see experimentation in models and approach. There is no one way to become a social business. Instead, social businesses evolve through a series of stages that ultimately align social media strategies with business goals.

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The Rise of the Enterprise Social Consultant

The Rise of the Enterprise Social Consultant | Enterprise Social Software : news & best practices by blueKiwi | Scoop.it

The penetration of social software in business has been exponential. I would suggest that these same Fortune 500 companies have multiple competing enterprise social networking efforts. With multiple efforts from enterprise social networks (ESNs) such as, SharePoint, Yammer, Chatter and more, there’s confusion about what should be used, how it should be used and what benefits will anyone get out of a platform not endorsed by executives competing for the attention of users.

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