Enterprise Social Networks
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Going beyond likes and follows: understanding the key capabilities and opportunities in enterprise social systems - alexmanchester.com

Going beyond likes and follows: understanding the key capabilities and opportunities in enterprise social systems - alexmanchester.com | Enterprise Social Networks | Scoop.it
Cross-posted from the OBS website. Despite the rapid uptake of enterprise social software, few organisations are fully utilising, or even fully aware of, the scope of the social capabilities they either have in place or are considering investment in.
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Social Business Is Fast Gaining Ground Across All Industries

Social Business Is Fast Gaining Ground Across All Industries | Enterprise Social Networks | Scoop.it
Industries across the board report that social business has increased in importance between 2011-2012.

Via Don Dea
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Don Dea's curator insight, June 9, 2013 1:23 AM

The energy and utilities sector had the biggest year over year increase. In 2011, only 7% of respondents in that industry ranked social business as “important” — a number that jumped to 29.1% in the 2012 survey. Why the dramatic jump in that sector? One possible explanation is the increase in the use of smart grid technologies. More utility companies have been employing that technology to collect social media to better interact and understand customers. A 2012 research report by Navigant Research predicted that by the end of 2017, the number of utility customers using social media to engage with the utility companies would rise from 57 million in 2011 to 624 million.

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Perfected Social Business? Good, Because Here Comes the Collaborative Economy

Perfected Social Business? Good, Because Here Comes the Collaborative Economy | Enterprise Social Networks | Scoop.it
If you’re still trying to get a handle on social business, hang on to your bootstraps.

 


Via Florinel Nicolai Deciu, TechinBiz
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Mercor's curator insight, June 7, 2013 4:15 AM

Scooped by Florinel Nicolai Deciu onto SOCIAL MEDIA ECOSYSTEM

Josie's curator insight, June 7, 2013 8:25 AM

.We are all waiting for this but as with everything social- One must dig one's well before they are thirsty!.......According to a new report from the Altimeter Group, the emerging next phase of social business features consumers buying and sharing products and services, not just media and information, between themselves. In other words, welcome to the Collaborative Economy.----

Debra Cannon's curator insight, June 7, 2013 4:18 PM

Nice use of charts...

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6 Benefits of Being a Social Business | Busines...

6 Benefits of Being a Social Business | Busines... | Enterprise Social Networks | Scoop.it
It is a common debate as to whether social media should be managed in-house or out-sourced. I believe this is not the correct question.

Via Fred Zimny
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