"Greg Tirico, Senior Social Media Manager, Sage North America
Use of social media by corporations and small businesses has greatly matured over the last two years, and the social media trends to watch in 2012 reflect this fact.
According to Greg, here’s what you can expect in 2012:
1. Greater Corporate Presence
2. Better Integrated Campaigns
3. Social Takes the Lead
4. Google and Facebook Battle for Social Supremacy"
The article said that many organizations have stopped experimenting and begun using social media seriously.
Via James Cooper - Social Media Group, Anita Rogers