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Enterprise social media means taking all social media has to offer and applying it everywhere in the enterprise. See out blog at http://smperformance.wordpress.com
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Dealing with Social Media Criticism: Deflect, Defy, Defend?

Dealing with Social Media Criticism: Deflect, Defy, Defend? | Enterprise Social Media | Scoop.it
From vitriolic social media tag clouds to unhappy customer videos gone viral, it’s no secret that people are shouting about the poor service they receive to anyone in the social sphere who will listen.

 

Click through the photo for advice on what to do if you find yourself on the unhappy end of online criticism.


Via REwebCentral
Mike Ellsworth's insight:

This is a great article on a common problem: folks who aren't exactly thrilled with you. The article offers some good advice on handling negatives, but they leave out an important one: ignore.

 

Oftentimes you don't need to reply because you either have enough supporters that they will do the job for you, or because the person is a troll (looking to get a rise out of you) or they won't ever be satisfied, and engaging them further is useless.

 

We talk about this in a series starting with the post Dealing with Negatives  http://bit.ly/XWGp0f

Mike Ellsworth's comment, March 6, 10:11 PM
Thanks for the reScoop, Gregg!
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How To Find Royalty Free Images That Haven’t Been Overused

How To Find Royalty Free Images That Haven’t Been Overused | Enterprise Social Media | Scoop.it

I don't know you, but for me, images are very important. A text without an image, is like a sky without stars. For this reason, I like this post with several ressources, maybe you too! [note Martin Gysler]

 

“Hey, I’ve seen that image before. Actually, I’ve seen it many times before.”


Images allow you to express what words can’t.

 

They draw the viewer in and elicit an emotional impact, providing your users with information while confirming that what your selling or promoting is real.

 

There are many affordable options available to purchase stock photography. This may be a blessing or a curse. Affordability often comes at the cost of originality.

 

It’s important to consider your ideals and the image’s ability to illustrate a concept perfectly. But consider originality as well. You wouldn’t want to fall into the trap of using cliche imagery because it’s easy and convenient.

 

Read more: http://bit.ly/Af9ZXX


Via Martin Gysler, Malhar Barai
Martin Gysler's comment, February 9, 2012 3:44 PM
Great Katipsoi, I'm glad that you can use this information to improve your page.
Martin (Marty) Smith's comment, February 11, 2012 10:32 PM
So helpful and something that is a daily struggle o THANKS. Marty
Mike Ellsworth's comment, February 12, 2012 1:10 PM
Marty, thanks for the comment.

I just found another great way to search for Creative Commons images: http://search.creativecommons.org/

It automates a CC search on Google Images, Flickr and more. Wow!