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Uniphore at the 4th annual middle east banking innovation summit 2014

Uniphore at the 4th annual middle east banking innovation summit 2014 | Enterprise Mobility Solutions | Scoop.it
Uniphore Software Systems is sponsoring 4th annual middle east banking innovation summit 2014 to present its innovative voice banking solutions.
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Middle East banking industry, leading event management firm is organizing 4th annual Middle East Banking Innovation Summit (MEBIS) 2014 on 29th and 30thSeptember in Jumeirah Emirates Towers – Dubai.

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How Insurance Companies can immediately cut costs and increase securi…

Insurance companies need a robust and innovative mobility solution that smoothly and securely automates a large part of customer contact.Read more at www.uniph
Uniphore Software Systems's insight:

Insurance companies need a robust and innovative mobility solution that smoothly and securely automates a large part of customer contact

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Secure Customer Contact Solution with Uniphore

Secure Customer Contact Solution with Uniphore | Enterprise Mobility Solutions | Scoop.it
Uniphore Software Systems's insight:
Uniphore’s Customer Contact Solution drive a complete 360° customer view across all your channels, implement real-time decision to ensure you're targeting the right offer to the right customer, at the right time; and transform your marketing creative and project management into a streamlined, efficient power house.
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Uses of speech recognition system

Speech biometric is a revolutionary change in the field of security. Speech biometric works on the identity fication of an individual person with the help of i…
Uniphore Software Systems's insight:

Speech biometrics is a revolutionary change in the field of security. Speech biometric works on the identification of an individual person with of the voice

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Meet Uniphore at Philippine International Banking Convention 2014

Meet Uniphore at Philippine International Banking Convention 2014 | Enterprise Mobility Solutions | Scoop.it
To drive growth and innovation in the Philippine banking industry, the Asian Banker is organizing the Philippine International Banking Convention (PIBC) in Manila, on 29th August 2014.
Uniphore Software Systems's insight:

 

To drive growth and innovation in the Philippine banking industry, the Asian Banker is organizing the Philippine International Banking Convention (PIBC) in Manila, on 29th August 2014. 

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Comparison of 4 Biometrics Technologies – Voice, Fingerprint, Iris, Face - Uniphore's Voice

Comparison of 4 Biometrics Technologies – Voice, Fingerprint, Iris, Face - Uniphore's Voice | Enterprise Mobility Solutions | Scoop.it
Uniphore Software Systems's insight:

Biometrics literally brings back the human touch to technology and increases security – customer cannot lend or transfer their voice or fingerprint to someone.  Also, no one can steal them!  But, are they convenient to use for the customer?  For example, customers tend to forget complex passwords and so they end up having standard passwords which can be hacked.  Fortunately, with Biometrics, you do not have to remember anything since the technology is based on an inherent aspect of the customer, be it voice or fingerprint or iris or face.

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Enterprise Mobility, Helping The Agribusinesses Connecting With Farmers Efficiently

Uniphore providing Multilingual speech-based software solutions is working with some of India's biggest Agribusinesses to make use of voice and data technology on mobile phones to cut costs with improved economical functions, automating the alerts and essential information to the farmers that is vital for their business.

Uniphore Software Systems's insight:

Advancements in mobile technology and the increasing capabilities of cell phones present promising opportunities for the enterprises to increase their customer range by providing them personalize and improved experience. It has also become the primary medium to communicate and delivering services in the developing world. Many financial institutions and medical health centers have embraced this mobile technology to deliver services to people in remote areas of the country with no access to these organizations. One industry that is still untapped by the huge impact of mobility is agriculture. Some key benefits can be achieved by the implementation of mobile technology in Agri industry.
- Providing timely information to the farmers
- Offering advisory services
- Field force automation

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AI Part 2: I Told You 'I Will Be Back'

AI Part 2: I Told You 'I Will Be Back' | Enterprise Mobility Solutions | Scoop.it
Reality embedded with machines may not exactly be the Arnold Schwarzenegger enterprises dream of yet, but innovation is brewing like hot metal in this steel-mar
Uniphore Software Systems's insight:

Uniphore, has been passionately attached to this curve of human-machine interaction and has been working on solutions that can allow any machine to understand and respond to natural human speech, thus enabling humans to use the most natural of communication modes, speech, to engage and instruct machines, as the company aspires.

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High time to embrace enterprise mobility for Indian entrepreneurs

High time to embrace enterprise mobility for Indian entrepreneurs | Enterprise Mobility Solutions | Scoop.it

When it comes to bank-related features (account starting, bank card starting, implementing for loans) and insurance companies in perspective of client on-boarding, most of these procedures are papers centric, wherein the client is requested to complete the approval and give assisting records. These records are gathered by the broker and sent to the back-office for approval and further instructions, but, mobility software cut down the turnaround time of activity of records from field to the place where it would be maintained using the smart phone of the broker.

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Automation tools for Next Generation Contact Center - Audio Mining

Automation tools for Next Generation Contact Center - Audio Mining | Enterprise Mobility Solutions | Scoop.it
Uniphore's Audio Mining solution empower organizations to understand their customers, and improve their customer satisfaction and contact center efficiency
Uniphore Software Systems's insight:

Uniphore’s audio mining solution has smart and state-of-art features that empower organizations to gain deep insights in call characteristics, enabling them to incorporate quality control, performance enhancements and productivity optimizations, overall improve their customer experienc

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Speech Recognition

Speech Recognition | Enterprise Mobility Solutions | Scoop.it
Uniphore Software Systems's insight:

 Uniphore Voice software redefines audio conferencing by replacing the often noisy, awkward, and tedious traditional conference call with the natural sound. It meets bank requirements for security and supports all major VPN products and encryption standards.

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Voice Biometrics

Voice Biometrics | Enterprise Mobility Solutions | Scoop.it
Uniphore Software Systems's insight:

Uniphore is a leading developer of voice biometric software and delivery systems. It delivers a combination of service delivery cost reduction, low user friction, biometrics performance improvement, secure and simple enrolment and user friendly features that can eliminate false positives

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Uniphore - Financial Services technology | Financial Services

Uniphore - Financial Services technology | Financial Services | Enterprise Mobility Solutions | Scoop.it
Uniphore delivers Financial Services technology – such as Mobile Banking, Contact Center Automation, and SFA - using Financial data applications.Call  +91.44.6646.9878.
Uniphore Software Systems's insight:

Uniphore Financial Services Technology empowers organizations across the industry to capitalize on these new opportunities by enabling them to connect and integrate systems, and providing the security, visibility and optimization required to govern the flow of financial data among them.

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Financial Service Technology Empowering Financial Institutions

Financial Service Technology Empowering Financial Institutions | Enterprise Mobility Solutions | Scoop.it
Mobile devices such as smart phones and tablets are transforming the way people work in the financial services industry. The use of mobile devices provides the numerous benefits such as increased productivity, and enhanced customer ...
Uniphore Software Systems's insight:

Mobile devices such as smart phones and tablets are transforming the way people work in the financial services industry. The use of mobile devices provides the numerous benefits such as increased productivity, and enhanced customer service.

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Automation tools for Next Generation Contact Center-Speech recognition

Automation tools for Next Generation Contact Center-Speech recognition | Enterprise Mobility Solutions | Scoop.it
Uniphore provides speech recognition solutions to contact centers that automates the contact center operations and increases customer satisfaction
Uniphore Software Systems's insight:

Organizations has to re-invent the contact center approaches by leveraging latest technologies. In any case, the stakeholders can’t be changed – both the customers and customer service agents, but the problem can be solved by introducing a robust middle-man, an intelligent speech recognition system. With speech recognition solution on-board, a real-time scenario of a contact center would be as simple as the one below:
-Customer calls the contact center support
-System asks him/her to speak their query
-Customer wants to check the due date to pay his/her bills
-System checks the customer data and provide the information
-Customer wants to migrate to a different plan
-System understands the query and connects the customer to a caller agent
-System also notifies the caller agent about the customer’s query

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Voice Solutions for Next Generation Banking

Voice Solutions for Next Generation Banking | Enterprise Mobility Solutions | Scoop.it

Uniphore Software Systems provides technology solutions which extend the arms of both phone and mobile banking to increase customer engagement via latest voice technologies such as speech recognition, voice biometrics, voice assistant, and audio mining.

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Voice Biometrics Implementation and Its Advantages

Voice Biometrics Implementation and Its Advantages | Enterprise Mobility Solutions | Scoop.it
Uniphore Software Systems's insight:

To use this system, every customer must join by submitting their 'Voice-Print,' - a mixture of message, regularity, intonation, etc. - that is as exclusive to them as their finger marks or their iris. Along with the person's private Pass-phrase, the Voice-print is used to confirm their identification and give them access to their account. By using these products, any company can enhance security, improved customer experience at lower cost, regardless of the communication channel.

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