Enterprise 2.0
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Enterprise 2.0
Disruptive ways to manage organisation, to engage employees, to serve customers, to be a "social business"
Curated by Isabelle Ayel
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infoarch: Framework of the Social Enterprise & the Future of Work #e20s

infoarch: Framework of the Social Enterprise & the Future of Work #e20s | Enterprise 2.0 | Scoop.it
Isabelle Ayel's insight:

"...Are we - at the summit (and in the big companies) - focusing enough on the customer?"

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In a large organization, consisting of over 10,000 people, what department is most appropriate to own/drive social business strategy and ...

In a large organization, consisting of over 10,000 people, what department is most appropriate to own/drive social business strategy and ... | Enterprise 2.0 | Scoop.it
Answer (1 of 19): I think there is no single right answer. It depends on the corporation. You do need someone with clout to make the change in a corporation. It doesn't matter if that initial focus comes from Marketing, IT, HR, etc. What matters is that it does gain some critical mass from a...
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Making Sense Of Zappos And Holacracy

Making Sense Of Zappos And Holacracy | Enterprise 2.0 | Scoop.it
The problem with holacracy, which is being adopted by Zappos, is not getting rid of managers or hierarchy: it's the absence of the customer.
Isabelle Ayel's insight:

 A holacracy is an organization developed from the perspective of holarchic thinking and inspired by consensual democratic values.

While the hue and cry in the media about holacracy is now “whatever happened to the managers?” the more pertinent question is: “whatever happened to the customer?”

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Five Misconceptions About Holacracy® — About Holacracy — Medium

Five Misconceptions About Holacracy® — About Holacracy — Medium | Enterprise 2.0 | Scoop.it
There’s been some buzz about Holacracy recently, with the news that the fine folks at Zappos are adopting it and running with it.
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Holacracy: Is this the logical step for the evolution of the organization?

Holacracy: Is this the logical step for the evolution of the organization? | Enterprise 2.0 | Scoop.it
There is quite some buzz about a specific organizational governance approach these days - the "Holacracy" model. This week Zappos announced the implementation of this model and now the expert…
Isabelle Ayel's insight:

The revival of an old paradigm in industries: "les équipes autonomes" (autonomous team) but now with new tech it becomes agile and highly adaptative

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Social Media Marketing: Is the squeeze worth the juice? | Pretzel Logic

Social Media Marketing: Is the squeeze worth the juice? | Pretzel Logic | Enterprise 2.0 | Scoop.it
Nora Aufreiter, Julien Boudet and Vivian Weng at McKinsey and Co. have published some excellent research on the current state of consumer email that came my
Isabelle Ayel's insight:

"...your customer know more about your reputation and your product before they even let you in on the secret that they’re officially a prospect."

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Creators of Daily Challenge

Creators of Daily Challenge | Enterprise 2.0 | Scoop.it
MeYou Health is the social well-being company. Every day we help
individuals and corporate employees improve their well-being through small,
healthy actions that are within everyone's reach.
Isabelle Ayel's insight:

This also is within the enterprise 2.0 (or social business) scope. This website is definitely innovating in the field of health.

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Designers Make Cape Town’s Public Space Their Office

Designers Make Cape Town’s Public Space Their Office | Enterprise 2.0 | Scoop.it
One day every month, design firm Studio Shelf sets up its office in public spaces across Cape Town in order to connect and interact with curious people on the street.
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We don't need a rethinking of management. We need a reworking of work.

We don't need a rethinking of management. We need a reworking of work. | Enterprise 2.0 | Scoop.it
I saw a link to a 2009 Harvard Business Review piece by Gary Hamel, the well-known management theorist, in which he calls for a new era of management thinking: Gary Hamel, Moon Shots for Management...
Isabelle Ayel's insight:

"So we don’t need a rethinking of management, we need a reworking of work: one that is in tune with 21st century realities and not the last echoes of 20th century management dogma."

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RSA Animate - Re-Imagining Work

How can we get people more engaged, more productive, and happier at work? Is technology part of the problem -- and could it also be part of the solution? Dav...
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John Hovell's curator insight, September 28, 2013 6:27 PM

work out loud

Heidi De Wolf's comment, September 29, 2013 10:37 AM
Working where the work is!
Marie Jeffery's curator insight, October 1, 2013 4:30 PM

"Too busy being busy?"

 

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Work Is Broken; Let's Hack It

Work Is Broken; Let's Hack It | Enterprise 2.0 | Scoop.it
We instinctively know and feel that work is broken. We keep looking for practical alternatives to get work done in our organizations.
Isabelle Ayel's insight:

"The hours worked in a day is progressively getting shorter in Western countries" ...and at the same time : "today’s knowledge workers face a constant reality of always being at work mentally"

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Social Business: Flat or Hierarchical? A Surprising Answer | MIT Sloan Management Review

Social Business: Flat or Hierarchical? A Surprising Answer | MIT Sloan Management Review | Enterprise 2.0 | Scoop.it
“Loosely coupled” organizations are models for managing a social media-driven business environment.
Isabelle Ayel's insight:

And "one Fortune 200 company took a week to generate and approve an 140-character tweet in response to a critic online — far too long to possibly be effective in the fast moving world of social media. Even if employees can collaborate more efficiently and effectively using social media tools, any impact will be minimal if they still need to navigate the old bureaucratic processes to leverage the results"

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The Advantages of Knowledge Sharing | Social Learning Blog

The Advantages of Knowledge Sharing | Social Learning Blog | Enterprise 2.0 | Scoop.it
What about all of the knowledge and information acquired by an organization and its employees in the normal course of business? Should this information be shared?
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Why Big Company Doesn't Mean Job Security

Why Big Company Doesn't Mean Job Security | Enterprise 2.0 | Scoop.it
The assumption of working for a large established company has always been that there would job security.  "You should always take a job at a big strong company because at least you know will be there for a while," is what people used to say.  In fact, many people today [...]
Isabelle Ayel's insight:

"...smaller organizations find reasons to keep employees and not reasons to let them go"

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The State and Future of Enterprise Collaboration

The State and Future of Enterprise Collaboration | Enterprise 2.0 | Scoop.it
How can we use new tools to change the way we work? What is the future of Enterprise Collaboration? Oscar Berg talks about it in this article.
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Holacracy at Zappos

Holacracy at Zappos | Enterprise 2.0 | Scoop.it
I'm surprised at the great amount of interest (and misinformation) floating around about Zappos' adoption of Holacracy. Speaking for strictly for myself (and not as some official untitled, managerl...
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Like It Or Not, You Work in Customer Service!

Like It Or Not, You Work in Customer Service! | Enterprise 2.0 | Scoop.it
Early in my career, I had the opportunity to work for Vanguard Investments, the mutual fund company located in Valley Forge, PA. Outside of retail, it was my second office job. Like many people, I
Isabelle Ayel's insight:

It is all of our responsibilities to get the customer experience right, but if you want to accomplish this, get rid of the attitude people have with your customers or your customer service departments!

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The Next Big Thing You Missed: The Sharing Economy Goes Corporate | Wired Business | Wired.com

The Next Big Thing You Missed: The Sharing Economy Goes Corporate | Wired Business | Wired.com | Enterprise 2.0 | Scoop.it
The entire "I sell you stuff, you buy it" premise of the consumer economy is being undermined, and big companies that want to survive need to learn to share.
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10 management lessons from the dabbawalas

10 management lessons from the dabbawalas | Enterprise 2.0 | Scoop.it
The Edge Malaysia is your window to Malaysia on the latest news in business and politics.
Isabelle Ayel's insight:

Build organisation around people: customers and workers

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VERGE SF 2013: How any company can join the collaborative economy

VERGE SF 2013: How any company can join the collaborative economy | Enterprise 2.0 | Scoop.it
No matter what your business does, there is a way to collaborate with startups, cities and people. Here's Jeremiah Owyang's vision.
Isabelle Ayel's insight:

1. If you sell products, turn them into services.

2. If you offer services, create a marketplace.

3. If you run a marketplace, empower that marketplace to build products.

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Quel est l'intérêt des MOOC pour les Ressources Humaines ?

Quel est l'intérêt des MOOC pour les Ressources Humaines ? | Enterprise 2.0 | Scoop.it
Le 2 octobre dernier, Le Ministère de l'Enseignement Supérieur et de la Recherche a lancé le plan numérique pour l’enseignement supérieur : France Université Numérique, et annoncé l'ouverture de la...
Isabelle Ayel's insight:

"Bank of America a récemment signé un partenariat avec la Khan Academy". Oui ils réagissent vite, eux.

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Designing a Social Business

Designing a Social Business | Enterprise 2.0 | Scoop.it
Isabelle Ayel's insight:

"as knowledge workers, we don't follow a process; we follow a cloud of activities. In other words, we are creating the process as we go along"

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The Evolution Of Work

The Evolution Of Work | Enterprise 2.0 | Scoop.it

Via Vicki Kossoff @ The Learning Factor
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AnnC's curator insight, September 14, 2013 6:42 PM

It is about time for structures to open up.  We have known that open systems work better in science for a long time.  

Miguel Cañas's curator insight, September 16, 2013 2:21 PM

Great Infographic about the evolution of work

John Michel's curator insight, September 23, 2013 2:36 PM

The smart leaders understand the concept of following from the front, that is, removing obstacles from the paths of employees to help them become successful.  Scaring your employees into doing what you want is a failed approach to leadership yet unfortunately this is how many of our companies were created; it’s time to evolve this way of leading.

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Social Enterprise 2013 – The End of the Beginning!?

Social Enterprise 2013 – The End of the Beginning!? | Enterprise 2.0 | Scoop.it
Recent discussions in my network show some concerns regarding the job changes of experts in the field of social business. For example Rawn S
Isabelle Ayel's insight:

"“Social Enterprise 2013/14″ is the twilight of the over-hyped social business story but the dawn of the management (r)evolution."


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Jeremiah Owyang - Altimeter Group - LeWeb London 2013

Jeremiah Owyang, Partner, Altimeter Group The Collaborative Economy: How People, Startups, and Corporations build a new Market Industry Analyst Jeremiah Owya...
Isabelle Ayel's insight:

"Let go of your company to gain market", good moto for enterprise 2.0

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