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You'll be hearing from my lawyers

You'll be hearing from my lawyers | EnhanceCustomerService | Scoop.it
When should a restaurant compensate customers, and if the chef is a celebrity does that make any difference?
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What Are Some Communication Techniques and How Do They Work in a Team Environment?

What Are Some Communication Techniques and How Do They Work in a Team Environment? | EnhanceCustomerService | Scoop.it
Communication in any size team is important to the group's success, according to the employment resource website Mind Tools. Several different kinds of communication techniques are used ...
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Seinfeld Customer Service Example - YouTube

Seinfeld Customer Service Example - YouTube | EnhanceCustomerService | Scoop.it
hospitality@itafe.net's insight:
Love this.. No soup for you!!
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How to Build an Amazing Customer Service Team - Zendesk

How to Build an Amazing Customer Service Team - Zendesk | EnhanceCustomerService | Scoop.it
“Your customer service team affects both your bottom line and how your brand is perceived by the public. Read this free guide on how to build the best team.”
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Customer Acquisition Cost - YouTube

e Brad Taken from a live Business Blueprint event, internationally acclaimed entrepreneur, Brad Sugars unpacks your small business marketing strategy when you corre...

hospitality@itafe.net's insight:

I love Brad Sugars, he's got some great webinars if you have the time but this one is just 10 mins.. worth a watch..

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Why Is Customer Service Still So Lousy? Monopolist (i.e. Comcast ...

Why Is Customer Service Still So Lousy? Monopolist (i.e. Comcast ... | EnhanceCustomerService | Scoop.it
Every so often I have an experience as a consumer so bad that I have to write about it.
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4 Keys to Delivering Extraordinary Customer Service at Your Business

4 Keys to Delivering Extraordinary Customer Service at Your Business | EnhanceCustomerService | Scoop.it
We all need customers and we need our customers to love us. When it comes to actually delivering customer service that gets our customers to love us, that’s an entirely different discussion.
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10 Customer Service Tips

10 Customer Service Tips | EnhanceCustomerService | Scoop.it
The key to keeping customers is the level of customer service you provide. Liz Tahir presents ten customer service tips that will keep them coming back.
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Principles of good customer service | Queensland Government

Principles of good customer service | Queensland Government | EnhanceCustomerService | Scoop.it
Learn the key principles of good customer service and find out how to build customer relationships.
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What Is Quality Customer Service?

What Is Quality Customer Service? | EnhanceCustomerService | Scoop.it
Quality customer service is something that a person in customer service strives for. It is also what those dealing with customer service hope for. It is the kind
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Grover on Customer Service - High Expectations - YouTube

Grover discovers the high expectations of today's customers. Something simple like serving a bowl of hot alphabet soup is more complex than meets the eye.
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Save of the Day: End bad customer service with this app - USA TODAY

Save of the Day: End bad customer service with this app - USA TODAY | EnhanceCustomerService | Scoop.it
USA TODAY
Save of the Day: End bad customer service with this app
USA TODAY
Today we put an end to bad customer service and get your voice heard.
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Caring for Upset Customers in the Restaurant

Caring for Upset Customers in the Restaurant | EnhanceCustomerService | Scoop.it
Read more about Caring for Upset Customers in the Restaurant in the FSW Foodservice Education Center
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Is a Memorable Customer Experience a Differentiator? - Business 2 Community

Is a Memorable Customer Experience a Differentiator? - Business 2 Community | EnhanceCustomerService | Scoop.it
Can memorable customer experience compensate for a product or service that is average by comparison?http://t.co/k0QWqW2oZj

Via Fred Zimny
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Customer Service - YouTube

Customer Service - YouTube | EnhanceCustomerService | Scoop.it
6 Common Customer Expectations-- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations ...
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Short, sharp and to the point..
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The Looney Tunes Show Customer Service - YouTube

The Looney Tunes Show Customer Service - YouTube | EnhanceCustomerService | Scoop.it
Tina approaches Lola about how to be positive and upbeat after she is suspended from her job for getting angry at a customer.
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How to Contact Executive Customer Service and Get Your Problem ...

How to Contact Executive Customer Service and Get Your Problem ... | EnhanceCustomerService | Scoop.it
“We've all been there: You call customer service, get bounced around, transferred, and dropped. Or worse, your issue never gets resolved even after you talk to someone. You probably know you can escalate to a manager, ...”
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3 Tips For Effective Social Media Customer Service [INFOGRAPHIC] - AllTwitter

3 Tips For Effective Social Media Customer Service [INFOGRAPHIC] - AllTwitter | EnhanceCustomerService | Scoop.it
3 Tips For Effective Social Media Customer Service [INFOGRAPHIC]
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10 Customer Service Details You Have No Excuse Not to Get Right

When a customer visits your business in person, they notice the little things about your operation. And so should you.
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Customer service | Business Idea | Online Business

Customer service | Business Idea | Online Business | EnhanceCustomerService | Scoop.it
this post explains how a salesperson should be, their qualities etc.
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How to Improve Service Quality at Your Business

How to Improve Service Quality at Your Business | EnhanceCustomerService | Scoop.it
Learn to listen to your customers first. Really listen to them and ask what you can do to help them. This is the most important step in preventing problems,and the only way you can solve complaints if they come up.
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eLearning - Customer Service Training Course - YouTube

Highly entertaining and motivational, the Give 'em the PICKLE training video will inspire management and employees to do the most important thing they can do...
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Customer Service Training Video: Smile & Move®

http://www.givemore.com/Smove Inspire a positive attitude toward customer service. This video has been helping thousands of people & organizations embrace wh...
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