Engaging Patients
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The Generational Differences in Healthcare Technology

The Generational Differences in Healthcare Technology | Engaging Patients | Scoop.it
The U.S. population is primarily made up of three generations: the Baby Boomers, Generation Xers and Millennials. Each group has different communication preferences and expectations when it comes to making healthcare decisions and engaging with physicians using technology.

Via Beeyond
Your Patient Engagement Team's insight:

Nice breakdown on the generations and how we must engage with them. 

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Hospitals say best patient engagement programs start simply, target conversations

Hospitals say best patient engagement programs start simply, target conversations | Engaging Patients | Scoop.it
As hospitals and health systems invest heavily in patient engagement initiatives to deliver a better clinical experience -- and in many cases, to drive revenue -- sometimes just changing how medical professionals interact with patients can have the biggest impact.
Your Patient Engagement Team's insight:

Simple tactics including introductions and fostering relationships with patients may be the keys to transforming #patientengagement and #patientexperience. 

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AHA tells CMS chief Slavitt how MACRA will impact docs, hospitals

AHA tells CMS chief Slavitt how MACRA will impact docs, hospitals | Engaging Patients | Scoop.it
Implementation of MACRA will impact not only physicians, but also the hospitals with whom they partner, the American Hospital Association told Andy Slavitt, acting administrator of CMS, and the U.S. House Ways and Means Subcommittee on Health on Wednesday. Health Subcommittee members met with Slavitt Wednesday on the implementation of the Medicare Access and the CHIP Reauthorization Act of 2015.
Your Patient Engagement Team's insight:

MACRA streamlines physician payment plans but physicians in smaller practices are having "angst" about implementation. Still, the intent is noble: helping physicians to focus on providing comprehensive care.

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You won’t believe what CMS did on patient engagement in MACRA

You won’t believe what CMS did on patient engagement in MACRA | Engaging Patients | Scoop.it
If we in the patient community do not raise questions and objections to this critically important MACRA rule, you will definitely not believe what happens next.
Your Patient Engagement Team's insight:

MACRA patient experience measures include a look at percentage of "patients undergoing a non-emergency surgery, 'who had their personalized risks of postoperative complications assessed by their surgical team' and then discussed with the patient, writes Michael Millenson. 

 

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Empathy: The Human Connection to Patient Care

Patient care is more than just healing -- it's building a connection that encompasses mind, body and soul. If you could stand in someone else's shoes . .

Your Patient Engagement Team's insight:

This video is not new. But wow, it is good. Thanks to our friends @ClevelandClinic for continuing to demonstrate the importance of empathy in healthcare. 

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Best practices for care coordination [Special Report]

Best practices for care coordination [Special Report] | Engaging Patients | Scoop.it
In this special report, FierceHealthcare examines best practices for care coordination to ensure patients receive the right care, in the right place and at the right time. 
Your Patient Engagement Team's insight:

Interesting look at what's working and challenges in care coordination.

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Reframing Patient Care through eHealth: A Powerful Toolkit for Patient-Specific Engagement - Welcome to EngagingPatients.org!

Reframing Patient Care through eHealth: A Powerful Toolkit for Patient-Specific Engagement - Welcome to EngagingPatients.org! | Engaging Patients | Scoop.it
eHealth technologies have potential for engaging patients in their own care but must be closely aligned with a patient’s experiences and engagement needs.
Your Patient Engagement Team's insight:

Patient experience must be considered when developing eHealth tools to help boost engagement. Without considering the patient's journey, efforts will fall flat.

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Does Going to the Hospital Make You Sicker?

Does Going to the Hospital Make You Sicker? | Engaging Patients | Scoop.it
'Post-hospital syndrome' is real, but can be combated.
Your Patient Engagement Team's insight:

This story underscores the need for comprehensive discharge planning—including automated post-discharge follow up. 

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Rescooped by Your Patient Engagement Team from mHealth- Advances, Knowledge and Patient Engagement
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The digital revolution: eight technologies that will change health and care

The digital revolution: eight technologies that will change health and care | Engaging Patients | Scoop.it

Cosima Gretton and Matthew Honeyman explore the technologies likely to change health and care over the next few years. The past decade has seen rapid development and adoption of technologies that change the way we live.


Via eMedToday
Your Patient Engagement Team's insight:

A good look at the crossroads of digital technology and healthcare applications that we will see in the coming years. 

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Does Face-to-Face Communication Boost Patient Engagement?

Does Face-to-Face Communication Boost Patient Engagement? | Engaging Patients | Scoop.it

Are mobile health apps truly capable of improving patient engagement across the healthcare continuum?

Your Patient Engagement Team's insight:

There may be more to patient engagement than even mobile apps offer: Points to the need for a comprehensive engagement strategy. 

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Communication key for higher HCAHPS scores - Healthcare Finance News

Communication key for higher HCAHPS scores - Healthcare Finance News | Engaging Patients | Scoop.it
Healthcare providers striving to improve their HCAHPS survey scores most likely need help with one critical area - communications with patients of all races, nationalities, ages and genders as researchers look at how much demographics affect the...
Your Patient Engagement Team's insight:

"Meet patients where they're at, not where you want them to be."

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How patients are transforming the healthcare industry - FierceHealthIT

How patients are transforming the healthcare industry - FierceHealthIT | Engaging Patients | Scoop.it
As patient engagement in healthcare grows and consumers generate more health data, a whole new layer of healthcare is set to emerge, according to Eric Topol, director of the Scripps Translational Science Institute.
Your Patient Engagement Team's insight:

Patients engagement and activation will make a bigger impact than almost anything else in moving healthcare forward.

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Is Healthcare Up Shift’s Creek?

Is Healthcare Up Shift’s Creek? | Engaging Patients | Scoop.it
Healthcare organizations have no clue (or paddle) for navigating the seismic disruption in service delivery models resulting from the ‘Internet Of Me’
Your Patient Engagement Team's insight:

Ready or  not -- the future of healthcare will be more personalized, connected, mobile and collaborative.

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New Survey Highlights Startling Erosion Of Online Trust

New Survey Highlights Startling Erosion Of Online Trust | Engaging Patients | Scoop.it
The evidence is now clear that the dual pillars of online privacy and security are having a sizable impact on consumer trust.
Your Patient Engagement Team's insight:

More than 111 million records breached in 2015 alone. Wow. Will we see patients pull back on information sharing as healthcare is trying to build #patientengagement using data gathered electronically? 

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Patient Engagement Survey: Better Tools Are Needed

Patient Engagement Survey: Better Tools Are Needed | Engaging Patients | Scoop.it
Results from the first NEJM Catalyst Patient Engagement survey. Strong views on which interventions work, but low rates of engagement appear to be the norm.
Your Patient Engagement Team's insight:

A fascinating look at how physicians and executives define patient engagement. Most surveyed say despite a push for more patient engagement, patients still have low levels of engagement. The comments at the end from survey respondents are particularly interesting. 

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Study finds that yoga and meditation can help minimize cognitive impairment

Study finds that yoga and meditation can help minimize cognitive impairment | Engaging Patients | Scoop.it
Inner peace and a flexible body may not be the most valuable benefits that yoga and meditation have to offer, suggests new research by a UCLA-led team of neuroscientists.

Via ClickTell Consulting
Your Patient Engagement Team's insight:

Yet another reason to consider yoga for better health. 

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Building and Sustaining True Culture Change - Welcome to EngagingPatients.org!

Building and Sustaining True Culture Change  - Welcome to EngagingPatients.org! | Engaging Patients | Scoop.it
Culture change does not happen simply because we proclaim that it must. A true transformation requires a framework to build and sustain it.
Your Patient Engagement Team's insight:

Culture change "requires a framework, a structure, a way to break down silos and a way to bring together those who are bound by a common mission," writes Pamela Greenhouse on EngagingPatients.org In healthcare, the common mission that drives us to choose this as a career is providing exceptional care delivery to patients and families.

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Building relationships is the 'silver bullet' to tackle health inequalities | GPonline

Building relationships is the 'silver bullet' to tackle health inequalities | GPonline | Engaging Patients | Scoop.it
Building empathy and strong relationships with patients and colleagues across the healthcare system is the 'silver bullet' for general practice to tackle health inequalities, according to a GP expert.
Your Patient Engagement Team's insight:

Relationship-building is the silver bullet for all #patientengagement--not only for health inequalities. Showing caring and respect can go a long way in improving care. 

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Geisinger CEO David Feinberg, MD, on patient satisfaction, population health, genomics and more

Geisinger CEO David Feinberg, MD, on patient satisfaction, population health, genomics and more | Engaging Patients | Scoop.it
In his first year at the helm of Geisinger Health System, David Feinberg, MD, has continued to hone the longtime population health leader's intense focus on evidence-based care and improved patient experience.
Your Patient Engagement Team's insight:

Patient experience “drives everything” at Geisinger, CEO says. The system has refunded about $80K to dissatisfied patients. Most negatives center on coordination of care or communication of care issues.

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The Best Way to Improve Health Care Delivery Is with a Small, Dedicated Team

The Best Way to Improve Health Care Delivery Is with a Small, Dedicated Team | Engaging Patients | Scoop.it
It may sound boring, but it works.
Your Patient Engagement Team's insight:
This article cites significant improvement in care for congestive heart failure patients at Essentia Health. How did they do it? By creating a small group of clinicians who changed the way they treated patients.
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How a family caregiver law is changing patient engagement in California

How a family caregiver law is changing patient engagement in California | Engaging Patients | Scoop.it
California is among 18 states to pass such laws over the past two years
Your Patient Engagement Team's insight:

Powerful story illustrates the need for continued work in discharge planning.

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Are Smartphones Going to Replace Doctors?

Are Smartphones Going to Replace Doctors? | Engaging Patients | Scoop.it

Telemedicine is on the rise, but some experts say we're not ready to swap doctors' offices for mobile devices.


Via eMedToday, Adrian Adewunmi Ph.D
Your Patient Engagement Team's insight:

Telemedicine use is expected to rise to 7 million by 2018--but most people are using it for acute conditions--not to build long-term relationships with physicians. 

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Cardiologist: Telemedicine can propel patient engagement - FierceHealthIT

Cardiologist: Telemedicine can propel patient engagement - FierceHealthIT | Engaging Patients | Scoop.it
Telemedicine can be a catalyst to increasing patient engagement, according to Brigham and Women's Hospital cardiologist Reena Pande, who says consumers who receive care when and where they want it more likely will be compelled to actively...
Your Patient Engagement Team's insight:

"Being able to identify what is truly important to the patient and then to provide those services in a meaningful way is critical to patient engagement.

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Patient engagement: 'Behavior dominates technology' - Healthcare IT News

Patient engagement: 'Behavior dominates technology' - Healthcare IT News | Engaging Patients | Scoop.it
Despite all the buzzwords and shiny new objects, the technologies available are secondary factors when it comes to engaging patients and improving outcomes.
Your Patient Engagement Team's insight:

"Find the triggers that make patients sit up and take notice."

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Why are portals failing in patient engagement? | mHealthNews

Why are portals failing in patient engagement? | mHealthNews | Engaging Patients | Scoop.it
Two weeks ago I was out running with my four-legged BFF (George), a large, muscular 2-year-old Lab mix.
Your Patient Engagement Team's insight:

Are we engaging patients where they live, work and play? Maybe not.

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