As offices across the country close out a week marked by celebrations of "Boss's Day," now is a great time to consider your relationship with your current boss--could it be improved, or maximized in some way?--or what kind of notes you might want to strike with your next one.
Over the 14 year history of the Charities@Work Conference, which took place this Spring in New York, we've seen the workplace giving discussion move from providing access to more charities and more choice for employees in their company workplace givi...
Do notice though how easy it is for managers to revert to type. The outsourcing to technology, hence avoiding the need to actually engage with employees, colleagues or other stakeholders directly, is a good example of this.
Good article from the BBC about the importance of values in business. Far too often, businesses have a stated 'list' of values that are meant to look good, but often there is little evidence of those values having real meaning in the business. As someone once said, 'we judge ourselves by our intentions, we judge others by their behaviours.' Employees judge their leadership teams by their behaviours, and if these frequently conflict with stated values, they will find it very easy to disengage.
Sustainable organization growth depends on teams that get the work done. Team members are able to get things done when they are collaborating efficiently. This relationship might be simplified, but I think it’s fair to say that organizations depend on ... Read More
I'm amazed by the ongoing struggle to get a handle on just what is employee engagement. Some say engagement is about getting workers to think like owners. Another take is that it is going …
Richard Lock's insight:
So if you struggle to understand something, or have not had the impact you had hoped - call it something else? We shall see. Personally I think the label is not very relevant, it is the actions of business managers that really make the difference.
No matter how flat organizations are today they still have structure and with structure comes power -- and often the abuse of it. I have wanted to take this topic on for some time, because I still
Richard Lock's insight:
That magic word 'integrity' again. A good article, yet I think it underplays the role of leadership and managerial integrity. Why would anjyone seek to engage with someone they find it difficult to trust?
Rackspace is much more than just your average tech company. That they actually grew out of a major customer service error may be one of the most important case studies in customer service excellence in decades!
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