David Lef explains the key factors and strategies involved with implementing and supporting a network infrastructure that enables modern work styles such as constant connectivity and mobile productivity.
When Technology is Commoditized, Technology Must Become a Service
By Erik Flowers | January 11, 2016 The notion of great service has been around since the first caveperson offered to pick you up on their own dinosaur and take you somewhere in exchange for a sabertooth tusk, rather than you having to own a dinosaur yourself.
Designing for service is not new, and people who are exceedingly adept at designing for fantastic services aren’t new either. Entire industries are built upon service experience. The question is, why does there seem to be an explosion of interest service design as a field now, when great service is nothing new? New conferences are popping up by major organizers; Adaptive Path is on its 3rd service experience conference, Service Experience Chicago just had it’s 2nd year, and the O’Reilly Design Conference is new this year with only one speaker showcasing service design. If you look for books on service design, there are a few recent publications that are relevant to the landscape today, but these are very recent and just starting to tackle this idea of integrating service design into what we do outside of service industries.
Great Service Has Always Existed It’s not hard to find examples of great service from long before service design was a discipline or something that had a proper name. Looking at the 20th century, many industries strived to deliver customer experiences that were well planned and filled with deliberate moments of delight; early commercial air travel, ocean cruises, full service resort hotels, fine dining, spas. Or, look at an elaborate and well planned wedding that is a choreographed event – people have long had the mind, knowhow, and ability to create these top rate “end-to-end” experience.
Your boss has asked you to do DevOps ? No surprise as the term DevOps has become a trendy word. DevOps however is more than just Devs and Ops working together. It is not something you can buy with your credit card. The efficiencies the process provides on behalf of a supported organization ca
More than $1 trillion in IT spending will be directly or indirectly affected by the shift to cloud during the next five years, said Gartner, Inc. This will make cloud computing one of the most disruptive forces of IT spending since the early days of the digital age.
Microsoft Azure Stack enables your organization to deliver Azure-consistent services from your own datacenter to help you realize the full value of a hybrid cloud strategy. Join Keith Mayer and Andy Syrewicze as they take us through this in-depth step-by-step demo on how it install and configure Azure Stack in your environment. [2:40] Wha
These architecture tools and posters give you information about Microsoft cloud services and platforms, including Office 365, Microsoft Azure, Microsoft Intune, Microsoft Dynamics CRM Online, private cloud datacenter, and hybrid on-premises and cloud solutions. IT decision makers and architects can use these resources to determine the ideal solutions for their workloads and to make decisions about core infrastructure components such as identity and security.
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