It’s easy to communicate authentically to staff, customers, and colleagues in good times. But it’s even more important when a formidable situation arises. During tough times, people are nervous about the economy, their jobs, and their futures. Here are four tips to make navigating a sticky situation a little easier:
- Be visible and solicit feedback.
- Communicate early. And often.
- Communicate in person.
- The next best thing to being there. Post a short video, have a live chat...