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Employee Voice
Listening to employees
Curated by Ali Godding
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Rethinking Employee Voice: Employee Voice Survey - IPA

Rethinking Employee Voice: Employee Voice Survey - IPA | Employee Voice | Scoop.it

New research from the IPA on employee voice makes for a thought provoking read.  One of the key findkings of the report entitled Rethinking Employee Voice indicates that "Employers - particularly larger orgsniations - remain very wary about employes using social media to express opinions about them"

 

This is a very interesting point and I shall be writing a proper post about this tonight when I have time... 

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Forgive yourself if you make a mistake

Forgive yourself if you make a mistake | Employee Voice | Scoop.it

Curated by Beth Kanter (I absolutley LOVE Beth Kanter and her work - Def a great read.) 

http://www.bethkanter.org

 

Summarizes research report about how you need to frame mistakes and failure in your own head to get past the shame:

 

What's the best course of action following a screwup? Forget beating yourself up, and instead be nice--to yourself.


The study's conclusion for students--"forgive yourself for you have procrastinated, move on, get over it and you'll be more likely to get going without delay next time around"--is probably equally applicable to entrepreneurs.


Article on INC: http://www.inc.com/jessica-stillman/how-to-bounce-back-from-a-mistake.html

Study Referenced:   http://www.spring.org.uk/2012/09/the-surprising-motivational-power-of-self-compassion.php


Via Beth Kanter
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How to help employees cope with post-traumatic stress - 9/3/2012 - Personnel Today

How to help employees cope with post-traumatic stress - 9/3/2012 - Personnel Today | Employee Voice | Scoop.it
Occupational-Health...
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3 Ways To Make Everyone Around You Smarter

Leaders accept and act on the paradox of power: you become more powerful when you give your own power away. Long before empowerment was written into the popular vocabulary, exemplary leaders understood how important it was for their constituents to feel strong, capable, and efficacious. Constituents who feel weak, incompetent, and insignificant will consistently underperform; they want to flee the organization and are ripe for disenchantment, even revolution.


Via Bob Corlett
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London 2012: 10 things we learned from Britain's golden Olympic weekend

London 2012: 10 things we learned from Britain's golden Olympic weekend | Employee Voice | Scoop.it

A good article and food for thought... .

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Workplace happiness: What's the secret? - CNN.com

Workplace happiness: What's the secret? - CNN.com | Employee Voice | Scoop.it

 

Many thanks to Tamie Hutchins for highlighting this fascinating post.   

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McDonald’s CEO Steps Down; Fast Food Restaurant Employees Reveal Life Under The Golden Arches & Other Chains | Glassdoor Blog

McDonald’s CEO Steps Down; Fast Food Restaurant Employees Reveal Life Under The Golden Arches & Other Chains | Glassdoor Blog | Employee Voice | Scoop.it

What it is like working for a fast food company according to employees.  Glass Door takes a look at McDonalds and others... 

 

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7 Juiciest Bits From ‘Boy Kings,’ New Facebook Book by Employee No. 51

7 Juiciest Bits From ‘Boy Kings,’ New Facebook Book by Employee No. 51 | Employee Voice | Scoop.it

In contrast to the post earlier about Apple employees piping up when the New York Times critisized - here is a new book by Faccebook employee number 51.  Revealing all about the boyish culture that revolutionised how we connect with each other.

 

"Mark Zuckerberg made all female employees wear a T-shirt with his face on it for his birthday? ‘The boys’ visited a Las Vegas nightclub and turned away the ‘not pretty enough’ girls brought to their table?"

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The 25 Best Tech Companies To Work For In 2012

The 25 Best Tech Companies To Work For In 2012 | Employee Voice | Scoop.it

"Google and Facebook get a whole lot of hype. But what are the real best tech companies to work for in the world?
Does Google have the best benefits and job security? Which tech company has a jazz quartet during lunch hour?
With help from Glassdoor.com, we've put together a list of the 25 best tech companies to work for right now."

Read more: http://www.businessinsider.com/the-25-best-tech-companies-to-work-at-in-2012-2012-6?op=1#ixzz1yuViEbqa

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Employee vs Employer Opinions | Scontrino-Powell

Employee vs Employer Opinions | Scontrino-Powell | Employee Voice | Scoop.it
Results from the most recent nation-wide Employee Engagement and Retention survey (Kenexa, 2011) revealed some surprising discrepancies between employee and manager opinions regarding turnover, satisfaction, and ...
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News - Can some perks have unintended consequences for staff?

News - Can some perks have unintended consequences for staff? | Employee Voice | Scoop.it

This Employee Benefits article looks at whether or note employees are a 'captive market' or whether some perks can have unintended consequences, and most importantly what do we do about it?   It reveals that 

 

Perks such as workplace sleeping pods or access to treats can be seen as both motivational and unhealthy for staff.

 

To have the desired impact, these offerings must fit the culture of the organisation and the sector in which it operates.

 

Benefits will never be one size fits all, so their effectiveness will also depend on employee demographics.

 

I was asked to contribute to this article from the perspective of how best to mitigate these risks by effectively communicating with and listening to employees. 

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Employee engagement and the building products industry

Employee engagement and the building products industry | Employee Voice | Scoop.it
Creating a high-performance work environment impacts the bottom line and makes good business sense.
It seems safe to assume that all of us over the last few years have had to make tough personnel ...
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What a Caveman Can Teach You About Strategy - Forbes

What a Caveman Can Teach You About Strategy - Forbes | Employee Voice | Scoop.it

Sometimes, to understand competiton, you have first to understand yourself.

 

Good analysis of what went wrong at Kodak here too...


Via JLAndrianarisoa
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Rescooped by Ali Godding from From Purpose to Engagement
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The Call for Transformational Leadership | Sustainable Brands

The Call for Transformational Leadership | Sustainable Brands | Employee Voice | Scoop.it
A new study, “Transformational Leadership: Can It Be Trained?,” highlights a deficit of business leaders and the need to adopt new leadership skills to compete in today’s increasingly complex global marketplace.

Via Natalie Savage, Sabrina Murphy
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ZFCo.WP.WomenBetterThanMen.033012.pdf

"Which gender supplies better leaders for organizations? Based on research conducted by Zenger Folkman, the  authority in strengths-based leadership development, the answer is rather clear and quite shocking. As far as the 16 researched differentiating leadership competencies are concerned women excelled in a majority of areas."

 

Interesting report - demonstrates the importance of gender balanced leadership teams in organisations.  

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The Olympics' Greatest Feat: An Unpaid, Highly Engaged Workforce

The Olympics' Greatest Feat: An Unpaid, Highly Engaged Workforce | Employee Voice | Scoop.it
They are all over the Games. They greet you at the airport. They direct you from the trains. They guide you through the Olympic Park. Danny Boyle acknowledged them as the key to the success of the opening ceremony.
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Interesting Infographics

Interesting Infographics | Employee Voice | Scoop.it
happiness at work can fuel success...
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'Ambient' bullying gives employees urge to quit

Merely being in a work environment where bullying goes on is enough to make many of us think about quitting, a new study suggests.

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NBC Stations Impose Strict Guidelines On Employees’ Social Media Use | Mediaite

NBC Stations Impose Strict Guidelines On Employees’ Social Media Use | Mediaite | Employee Voice | Scoop.it
Ten NBC stations are enforcing strict guidelines on what their employees can post and share online, even on personal social media accounts not affiliated with the network.

 

And now shutting down employee voices online in a total domination style! Scarey! 

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Apple retail employees speak out in response to New York Time's criticism 

"Apple retail employees speak out in response to NYT's criticism"

 

This is a great example of what having engaged employees can mean when a brand faces critisim from 'outsiders'.   Current and ex employees rally and give their honest accounts of what it is like working for Apple as an example one employee said:

 

"My Apple retail experience seems to match that of everyone else's; happy as a kid in a candy store to be granted the opportunity to work for your favourite company," said another employee. "Once the retail sense and tremendous workload and under appreciation kick in, the veil is lifted. However, I learned customer service skills from working with Apple that are unparalleled anywhere else."

 

An interesting development in the field of employee voice.

 

This article about the new 'pathways' career development programme that Apple has just implemented may also be of interest.  http://www.latimes.com/business/technology/la-fi-tn-apple-pathways-retail-employees-20120625,0,2683339.story

 

 

 

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Expert Opinion: Social Networking in the Enterprise?

Expert Opinion: Social Networking in the Enterprise? | Employee Voice | Scoop.it

Paul Thurrott, Windows IT Pro, discusses internal social media.

"Social networking in the enterprise an interesting idea, and not nearly as silly as it first seems."


Via simply-communicate
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Survey: Successful Companies Have an Employee-Focused Culture

Survey: Successful Companies Have an Employee-Focused Culture | Employee Voice | Scoop.it
It’s not often that you get a worldwide look at how organizations assess and handle talent, but the new Global Assessment Trends Report from SHL (a global maker of talent measurement solutions) does just that.
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Rolling out the red carpet for employee feedback - Grass Roots UK Blog | Employee Posts - blog.grg.com

Rolling out the red carpet for employee feedback - Grass Roots UK Blog | Employee Posts - blog.grg.com | Employee Voice | Scoop.it

My blog post for Grass Roots about my experience of attending the Best Companies awards dinner and what employee feedback means for me as an employee and employee engagement professional.

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Giddyup Employee Engagement Meeting

Here is a funny clip about employee surveys! Laugh it up while we can though, because actually it should make those of us involved in employee engagement sit up and listen!

 

This was posted by an employee, this reflects someone’s actual experience.

 

The video highlights the dark reality of what employee engagement surveys can be like for employees where they are not implemented with care. It demonstrates how they can go wrong in organisations where there is not a genuine desire to get feedback from the front line.

 

It takes managers witht the capability and confidence to have quality conversations about how employees really feel and what the business can (and occasionally can’t) do about it .

 

Thoughts for managers….

 

1.The goal of any employee survey is to elicit feedback from employees - we need them to be honest, about the good the bad and the ugly. That is what allows  continual improvement 

 

2. The role of the manager is to invite employees to participate and ensure they feel safe saying how they really feel.  

 

3. Surveys need to be viewed in context with other employee feedback such as that recieved through employee forums, exit interviews etc 

 

4. Feedback must be acted upon - if people spend the time and energy required to complete the survey - we need to respect that by doing something with it.  I

 

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