Employee Engagement & Retention
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The Disturbing Influence of Glassdoor

The Disturbing Influence of Glassdoor | Employee Engagement & Retention | Scoop.it
Are you letting your worst employees define your brand? If you are ever on Glassdoor, you will see many companies do. Here is how to fix that.
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A World-Renowned Futurist Reveals The Hotel Of The Future

A World-Renowned Futurist Reveals The Hotel Of The Future | Employee Engagement & Retention | Scoop.it
The future of airport transfer--in a pod. World-renowned global futurist Dr. James Canton envisions hotel experiences that include supersonic travel and DNA-driven spa treatments, so what can we expect in the next decade? Canton, a former Apple Computer executive, author and social scientist, worked in conjunction with Hotels.com, to present the Hotels of the Future [...]
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CIO Playbook: IT value and the digital mindset | ZDNet

CIO Playbook: IT value and the digital mindset | ZDNet | Employee Engagement & Retention | Scoop.it

"Adopting a digital mindset is fundamental to being a successful modern CIO. Martha Heller, a top author and CIO influencer offers valuable and practical advice for every Chief Information Officer ..."


Via Leona Ungerer
Frank Miuccio's insight:
Are you ready to be a successful modern day CIO or Digital CIO?
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A step closer to robotic tutors for the classroom

A step closer to robotic tutors for the classroom | Employee Engagement & Retention | Scoop.it

"Summary: A robotic system that can detect the emotional state of young learners and improve the learning experience is one step closer to entering the classroom, researchers report ..."


Via Leona Ungerer
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SpaceX Competition Brings More Than Just City Plans to Mars

SpaceX Competition Brings More Than Just City Plans to Mars | Employee Engagement & Retention | Scoop.it
While the majority of competitors in the competition are focusing on designing Mars cities, one team are building cargo trucks that would have the ability to
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Customer Satisfaction is dead! Customer Experience is the X Factor in business today!

Customer Satisfaction is dead! Customer Experience is the X Factor in business today! | Employee Engagement & Retention | Scoop.it
Does your organization know the difference between customer satisfaction and customer experience? Customer satisfaction was the buzzword in the 90’s if your
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Customer Service Versus Customer Experience: What’s the Difference…And Why It Matters | Talking Point | The Disney Institute Blog

Customer Service Versus Customer Experience: What’s the Difference…And Why It Matters | Talking Point | The Disney Institute Blog | Employee Engagement & Retention | Scoop.it
Customer experience—it’s the one thing that can make or break an organization’s success. Learn why it’s so critical.
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What Pokemon Go Teaches Us About Generation Z

What Pokemon Go Teaches Us About Generation Z | Employee Engagement & Retention | Scoop.it
What Pokemon Go Teaches Us About Generation Z - 07/13/2016
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Millennials will work forever–but they may be happier for it

Millennials will work forever–but they may be happier for it | Employee Engagement & Retention | Scoop.it
Many millennials worry that they will never retire. The bad news is that traditional retirement may, indeed, be out of reach for a good portion of today’s young workers.
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Why Leadership Development Needs to Be Updated

Why Leadership Development Needs to Be Updated | Employee Engagement & Retention | Scoop.it
Outdated training models that lack metrics, scalable development programs and consistent coaching will undermine your leadership team.

Via Marc Wachtfogel, Ph.D., Roger Francis
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37 Cool Office Supplies and Gadgets That'll Revitalize Your Workplace

37 Cool Office Supplies and Gadgets That'll Revitalize Your Workplace | Employee Engagement & Retention | Scoop.it
Here’s a list of 37 cool and unique office supplies that'll make your workplace a lot more fun and engaging. 
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Millennials vs. Gen Z in the Workforce - Parker + Lynch

Millennials vs. Gen Z in the Workforce - Parker + Lynch | Employee Engagement & Retention | Scoop.it
Parker + Lynch outlines the difference between Millennial workers versus Generation Z workers in this helpful infographic.

Via Frank Miuccio
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In a Los Angeles neighborhood, teen reporters give a paper unique access to its community | Timothy Pratt | Columbia Journalism Review

In a Los Angeles neighborhood, teen reporters give a paper unique access to its community | Timothy Pratt | Columbia Journalism Review | Employee Engagement & Retention | Scoop.it

Earlier this month, reporter Samantha Silva sat with Juan Méndez and Josefina Rizo in the living room of their Los Angeles home. She was there to interview the couple about their 16-year-old son, José Juan Méndez, who was fatally shot in February during an encounter with police.

Méndez, who police say was armed and driving a stolen car at the time of the shooting, is one of five people killed by officers in the city’s Boyle Heights neighborhood in the first eight months of 2016, Silva reported this week. That living-room interview was “emotional,” she recalls, and not just for the teen’s parents. “I used to see [Jose] in school—I had conversations with him once or twice. He could’ve been my friend. Or cousin.”

Silva, age 17, is not your average reporter, and her publication, the Boyle Heights Beat, is not your average media outlet. Published in a bilingual format online and quarterly in print, the Beat covers Boyle Heights, a predominantly Hispanic neighborhood of about 90,000 people in East Los Angeles. But in important ways, the Beat is produced by Boyle Heights, too: Most of the reporting comes from high school students like Silva, who live or go to school in the neighborhood and are mentored by veteran journalists.

The outlet represents “a merger of journalism and community that just doesn’t happen in the mainstream press,” says Tom Grubisich, who writes about hyperlocal media for Street Fight.


Click headline to read more and access hot links--


Via Chuck Sherwood, Senior Associate, TeleDimensions, Inc
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For Disney, the medium is the magic

It's no surprise that a blog about Customer Experience is talking about Disney. Those OG CX marketers know exactly how to create magi
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Leadership Is About Emotion

Leadership Is About Emotion | Employee Engagement & Retention | Scoop.it

Make a list of the 5 leaders you most admire. They can be from business, social media, politics, technology, the sciences, any field. Now ask yourself why you admire them. The chances are high that your admiration is based on more than their accomplishments, impressive as those may be. I’ll bet that everyone on your list reaches you on an emotional level.

 

This ability to reach people in a way that transcends the intellectual and rational is the mark of a great leader. They all have it. They inspire us. It’s a simple as that. And when we’re inspired we tap into our best selves and deliver amazing work.

 

So, can this ability to touch and inspire people be learned? No and yes. The truth is that not everyone can lead, and there is no substitute for natural talent. Honestly, I’m more convinced of this now – I’m in reality about the world of work and employee engagement. But for those who fall somewhat short of being a natural born star (which is pretty much MANY of us), leadership skills can be acquired, honed and perfected. And when this happens your chances of engaging your talent increases from the time they walk into your culture.

 

Via The Learning Factor, Cameron Larsuel
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Cameron Larsuel's curator insight, October 17, 2016 6:27 PM

Leadership is emotion, leadership is energy, leadership is you.

Matthias von Wnuk-Lipinski's curator insight, October 18, 2016 3:09 AM
Leadership and Emotion
Walter Gassenferth's curator insight, October 18, 2016 4:39 AM

Leadership is a very important topic and often overlooked by companies. For those who speak the Spanish or Portuguese, more about leadership can be read in http://www.quanticaconsultoria.com

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Mars City Design 2016

Mars City Design 2016 | Employee Engagement & Retention | Scoop.it
Melbot summarises our experience with the @MarsCityDesign competition.
https://t.co/lksuVpjYag
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Finding the Right Work-Life Balance: Creating a Healthy, Rewarding Life

Finding the Right Work-Life Balance: Creating a Healthy, Rewarding Life | Employee Engagement & Retention | Scoop.it
You feel energized, happy and fulfilled when your work and life are in balance. Adjust your schedule and be more flexible to achieve this goal.
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How WD-40 created a learning-obsessed company culture

How WD-40 created a learning-obsessed company culture | Employee Engagement & Retention | Scoop.it

"And helped the cult product go global ..."

©


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Redefining how we develop talent

Redefining how we develop talent | Employee Engagement & Retention | Scoop.it
Focus on strengths, not weaknesses 
I had the opportunity to attend Gallup Accelerated Strengths training this summer – something I’ve had on my wish list for…
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Why We Should Have a 4-Day Workweek (Many Already Doing It)

Why We Should Have a 4-Day Workweek (Many Already Doing It) | Employee Engagement & Retention | Scoop.it
The four-day workweek won't be right for every company, but it's not an impossible perk to implement.
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3 Characteristics of an Ed Tech Leader

3 Characteristics of an Ed Tech Leader | Employee Engagement & Retention | Scoop.it
These three characteristics help leaders guide their schools through times of change.

Via EDTECH@UTRGV
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Jasmine Villarreal's curator insight, July 19, 2016 2:16 PM

This article talks about the 3 characteristics that a teacher who uses technology should have: desire to learn, team oriented, and be a visionary.

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Five Emotional Intelligence Strategies to Develop Others

Five Emotional Intelligence Strategies to Develop Others | Employee Engagement & Retention | Scoop.it
What are some of the best Emotional Intelligence strategies to develop more star performers in your organization? Five actions you can take with others to master the moment.
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Happy Workplaces Can Also Be Candid Workplaces

Happy Workplaces Can Also Be Candid Workplaces | Employee Engagement & Retention | Scoop.it
There’s no trade-off between being kind and being honest.

Via donhornsby
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donhornsby's curator insight, June 10, 2016 9:47 AM
(From the article): If you want to implement more positive communication, the data shows that you must do so sincerely and authentically — otherwise it can have the reverse effect. Applying a technique disingenuously produces cynicism and defensiveness. Fisher shares that she encourages a positive and compassionate workplace “by modeling my own vulnerability and authenticity. I share my feelings and fears and believe in speaking to what is true. It’s amazing to see the ideas and energy that surface by telling people the truth. You tap into this collective drive. You’re able to come together and move things forward.” 

Leaders who want to get results should thus pay more attention to the critical importance of creating psychologically safe work environments by emphasizing positive, authentic communication. You can be both candid and caring.
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How to Manage Millennials and Live to Tell the Tale - UpCounsel Blog

How to Manage Millennials and Live to Tell the Tale - UpCounsel Blog | Employee Engagement & Retention | Scoop.it
Millennials will soon make up 50 percent of the U.S. workforce. Employers should take note of these myth-busters about how Millennials like to work.
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