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"employee engagement enhancement"
Trust and empowerment create engaged colleagues
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True Employee Engagement: Appreciate & Recognize - Kate Nasser

True Employee Engagement: Appreciate & Recognize - Kate Nasser | "employee engagement enhancement" | Scoop.it
People Skills Excellence for Leadership, Customer Service, Teamwork, and Employee Engagement. 908.595.1515 USA

Via AlGonzalezinfo
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Dorothy M Neddermeyer, PhD's comment, August 28, 2013 9:50 PM
Garth: Thanks for sharing your wisdom.
Dorothy M Neddermeyer, PhD's comment, August 28, 2013 9:51 PM
Ivon: Thanks for sharing your wisdom.
Dorothy M Neddermeyer, PhD's comment, August 28, 2013 9:51 PM
John: Thanks for sharing your wisdom.
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10 Things Extraordinary Bosses Give Employees

10 Things Extraordinary Bosses Give Employees | "employee engagement enhancement" | Scoop.it
Good bosses care about getting important things done. Exceptional bosses care about their people.

Via Bobby Dillard
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Successful Leadership Requires 6 Critical Resources

Successful Leadership Requires 6 Critical Resources | "employee engagement enhancement" | Scoop.it
Leadership is a chess match. Every decision you make influences your next five decisions. Unfortunately, many leaders don’t realize the implications of each of their decisions.

Via The People Development Network
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John Michel's curator insight, August 7, 2013 12:44 PM

Successful leadership is a by-product of those resources that you are able to access throughout the course of your career.   Resources that are not given to you, but rather earned as a result of hard work, sacrifices, respect from your peers and career coaches, and the failures that taught you lessons along the way.

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Infographic: 10 ways to improve employee engagement

Infographic: 10 ways to improve employee engagement | "employee engagement enhancement" | Scoop.it
Did you know that employee engagement begins before a person even becomes an employee? Implement these tips to keep employees invested in your company.
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Can Leaders Build Trust? Leadership with Emotional Intelligence

Can Leaders Build Trust? Leadership with Emotional Intelligence | "employee engagement enhancement" | Scoop.it
Is it possible to build trust? What does it take for a leader to increase trust in a team? It starts with basic emotional intelligence skills and values.

Via Ariana Amorim, Bobby Dillard, David Hain
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Ramiro Ponce's curator insight, August 2, 2013 12:05 PM

Model brave yet carefully communicated, integrity, walk your talk, deliver consistently on time, every time, and care genuinely for others. Build guts.

John Lasschuit ®™'s curator insight, August 3, 2013 3:01 PM

Yes, it is possible to build trust. If you have enough self confidence, you will be able to have confidence in others. That is the base for trust.

Ivon Prefontaine's curator insight, August 3, 2013 7:34 PM

Emotional intelligence and trust will be at the core.

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Surveys Alone Won't Boost Your Employees' Engagement

Surveys Alone Won't Boost Your Employees' Engagement | "employee engagement enhancement" | Scoop.it
Sure, companies should measure engagement. But they should never stop acting on what they've learned -- as one business discovered, with outstanding results.

Via The Survey Initiative
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The Survey Initiative's curator insight, July 30, 2013 7:18 AM

This has been the case for many years.  Your research (be it a survey, focus groups, interviews, one to ones) must form part of a larger project.  You must link your results to key business information - so that you can track the effects that engagement has on your business performance.

AlGonzalezinfo's curator insight, August 2, 2013 2:54 PM

Excellent Scoop David!  I especially like the fact the hospitality company realized 100 MILLION in revenue, attributable to employee engagement.

 

From the article:

 

For an engagement program to succeed, it must be aligned with and support the company's mission, strategy, and business objectives. An engagement program that lacks a strong tie to financial objectives won't prove its worth in investment dollars.

 

Engagement is often a leading indicator of financial outcomes. To measure the impact of its engagement initiative in dollars, the hospitality company quantified the effect of engagement on its business across three domains: financial, customer, and workforce. The company compared 2009-2010 engagement changes to 2010-2011 business outcomes for key metrics, including average daily rate (ADR), revenue per available room (RevPar), and customer satisfaction.

 

The results were impressive. Using metrics such as RevPar, ADR, turnover, and call center performance, the company realized a net benefit of about $100 million in revenue attributable to improvements in engagement.

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Exceptional Leaders: Are They The Friend Or The Enemy?

Exceptional Leaders: Are They The Friend Or The Enemy? | "employee engagement enhancement" | Scoop.it
In politics, business, religion, community, or in any other area of life leaders have struggled with the balance of being feared and loved. Do leaders who shut off their emotions and push others to get the work done have better results?

Via The People Development Network
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John Michel's curator insight, July 27, 2013 8:24 AM

Some people when they are put on a leadership position believe that their job is to hold people accountable, let people know when they mess up and keep people focused on the deliverables. They are demanding and set high standards. The problem is, demanding leaders have a 1.2% chance of being great leaders.

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10 Amazing Keys to Great Leadership

10 Amazing Keys to Great Leadership | "employee engagement enhancement" | Scoop.it
Every human being is leading. Life depends on it. Whether it's a single child family, a multi national corporation or a small 3 person business, you lead. If you don't lead well, things go wrong. My...

Via Kevin Watson
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Ivon Prefontaine's curator insight, July 25, 2013 8:10 PM

Listen and listen and listen.

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How a Leader's Behavior Affects Team Members

How a Leader's Behavior Affects Team Members | "employee engagement enhancement" | Scoop.it
Leaders or managers have the unique potential to serve …

Via AnYes van Rhijn, Wise Leader™
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AnYes van Rhijn's curator insight, July 24, 2013 3:18 AM

Leaders' behaviors and the power of ripple effect ...

John Michel's curator insight, July 24, 2013 10:58 PM

Leaders or managers have the unique potential to serve as an energizing force within organizations today. With their position and collected experiences, they have the ability to influence not only what transpires within our work lives, but how we process those moments.

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Staff Engagement is a Surprise Benefit of Transparency

Staff Engagement is a Surprise Benefit of Transparency | "employee engagement enhancement" | Scoop.it

It’s hugely encouraging to see how much attention the ideas of transparency and open are receiving at the moment.


Via Kenneth Mikkelsen
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How Do You Measure Love (Or Employee Engagement)? Or Storytelling?

How Do You Measure Love (Or Employee Engagement)? Or Storytelling? | "employee engagement enhancement" | Scoop.it
How do you measure engagement? I’m asked that question often, from both employee engagement skeptics looking to frame the effort as voodoo, and from true believers who know engagement when they see it, but still want to know how to quantify it.

Via Karen Dietz
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Karen Dietz's curator insight, July 15, 2013 9:44 PM

This article never mentions storytelling, and yet I think it is very relevant.


Several weeks ago I finished a chapter on the ROI (return on investment) of storytelling for the "Business Storytelling for Dummies" book I'm writing with colleague Lori Silverman. For over 15 years I've said that "storytelling is creating art in the air." So how in the heck do you measure that??


Tough stuff! Storytelling, ultimately, is about engagement. Storytelling creates engagement on some very basic levels. And it sparks further engagement with staff and customers. This article discusses how to measure engagement, which is the result of a feeling. Again, so how the heck do you measure a feeling?


This article shows us one way -- by developing proxy questions that over time will generate the ROI for us. Great idea!


Author Kevin Kruse does a great job explaining this. If you need to get a handle on the ROI of storytelling for your business or organization, this could be one of the easiest ways to go.


Happy quantifying!


This review was written by Karen Dietz for her curated content on business storytelling atwww.scoop.it/t/just-story-it

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Leadership | Creating a Space of Trust — The People Equation - by Jennifer V. Miller

Leadership | Creating a Space of Trust — The People Equation - by Jennifer V. Miller | "employee engagement enhancement" | Scoop.it
Trust is about creating space for people to thrive. As a leader, when you create a culture of trust, you are demonstrating your belief in others.

Via John Michel
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John Michel's curator insight, July 15, 2013 4:51 PM

Trusting others doesn’t mean that you abdicate your responsibility as a leader. Quite the opposite: When you create a culture of trust, you are demonstrating your belief in others — that, given the proper tools, objectives and leadership guidance, people can and will step up and give their best. This takes courage — it’s not always easy to trust when the stakes are high or grievances inform your thinking.

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Six ways of influencing behaviour change

Six ways of influencing behaviour change | "employee engagement enhancement" | Scoop.it
Much human behaviour is habitual. However, when external conditions change – for example as we seek to address emerging sustainability issues around all sorts of sectors (in transport, energy, biod...

Via John Thurlbeck, FCMI FRSA, Bobby Dillard, John Michel
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John Thurlbeck, FCMI FRSA's curator insight, June 28, 2013 6:00 AM

Some interesting insights by Dr Will Allen on Robert Cialdini's book, Influence - The Psychology of Persuasion. As any great leader will tell you it's not about power ... it really is about influence!

 

I'm still a big fan of four styles of influencing ~ telling, selling, participating and empowering! How about you?

John Michel's curator insight, July 11, 2013 10:53 PM

However, current research reminds us that campaigns that concentrate on firing off messages and information about what target audiences should do – actually has surprisingly little effect on behavior. 

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How to Become a More Energetic Leader - Let's Grow Leaders

How to Become a More Energetic Leader - Let's Grow Leaders | "employee engagement enhancement" | Scoop.it
Your team needs you to show up strong, energetic, and ready to go.  It's hard for your team to run out of steam, when the leader they admire keeps showing up strong.  Energetic leadership is co

Via John Lasschuit ®™
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Ivon Prefontaine's curator insight, August 7, 2013 2:36 PM

#5 would be to listen carefully and be present when others speak.

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The Five Most Inspirational Speeches Of Our Time That Will Be Sure To Motivate You

The Five Most Inspirational Speeches Of Our Time That Will Be Sure To Motivate You | "employee engagement enhancement" | Scoop.it

Inspiration is a stimulating feeling that we seek to motivate us, to continue pressing forward through hardships and to find meaning amidst chaos. What inspires us is sometimes found in the rarest of forms. It is sometimes in plain sight. It is often stumbled upon without intention, and it is sometimes graciously handed to us in the form of wise words, spoken by experienced and influential minds.

 

For those who are feeling aimlessly lost in the journey to find themselves, those who are feeling stuck under the darkest clouds waiting for a ray of sunshine and those who simply need a dose of encouragement, heed these words of wisdom.

 

From some of the most gifted minds to the greatest influencers of our generation; from currently eminent leaders to those illustrious leaders who made a difference and left us too soon, here are some of the most inspirational speeches of our time in chronological order.


Via Vicki Kossoff @ The Learning Factor
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Lynnette Van Dyke's curator insight, August 7, 2013 1:03 PM

Yea....thank you from the multitudes.

Helena Gonçalves's curator insight, August 8, 2013 4:48 AM

For those who are feeling aimlessly lost in the journey to find themselves, those who are feeling stuck under the darkest clouds waiting for a ray of sunshine and those who simply need a dose of encouragement, heed these words of wisdom.

Susan Salvary's curator insight, August 22, 2013 12:28 AM

As I indicated in my post "What Inspires You?", I think inspirational and motivational speeches are wonderful for getting you moving again when you are stuck, giving you a kick in the butt when you are feeling sorry for yourself, or just reminding you of how great you really are. Here are five amazing speeches I will be adding to my Inspiration Library.

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Employee Engagement: 12 Conversation Starters

Employee Engagement: 12 Conversation Starters | "employee engagement enhancement" | Scoop.it

Employee engagement is the degree to which an employee is invested in and enthusiastic about their work and thus furthers the interests of the organization and team. 

Jean-Philippe D'HALLUIN's insight:

Strong leaders are invested in understanding and influencing those factors that cultivate engagement : their job role, work environment, level of satisfaction, and professional aspirations. 

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How to Avoid Two Dangerous Traps in Leadership - Listen and Engage

How to Avoid Two Dangerous Traps in Leadership - Listen and Engage | "employee engagement enhancement" | Scoop.it

We often read or hear in the media about leaders whose lack of courage reaped painful consequences. But these “spectacular” failures are just the tip of the iceberg. 

Jean-Philippe D'HALLUIN's insight:

From article :" Usually there is a graveyard outside this executive’s office that’s filled with the bodies of messengers who had the courage to provide honest feedback"

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5 Keys to Inspiring Leadership, No Matter Your Style [Infographic]

5 Keys to Inspiring Leadership, No Matter Your Style [Infographic] | "employee engagement enhancement" | Scoop.it
Inspiring greatness is all about leading by example. The best leaders have these habits in common.

Via Gust MEES, Roy Sheneman, PhD
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John Thurlbeck, FCMI FRSA's curator insight, July 31, 2013 5:39 AM

Yes, yes, yes, yes and yes again! Great rescoop from Gust Mees!

Claudia Estrada's curator insight, March 9, 2014 11:14 PM

Do you think Leadership is a 21st Century skill?  

4twenty2's curator insight, March 10, 2014 8:11 AM

useful infographic - keeping it simple but often forgotten 

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Engagement? You Need to Help Employees Develop It on Their Own

Engagement? You Need to Help Employees Develop It on Their Own | "employee engagement enhancement" | Scoop.it

“Imagine all the people living for today” is one of the lyrics in what I think is one of the greatest songs ever written -- Imagine by John Lennon. I found myself humming this song the other day on my drive to work"


Via Roger Francis
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Suzanne Chadwick's curator insight, September 18, 2013 11:52 PM

Really loved this article - it's up to each person to own their own engagement and to try and work in a way that will grow their engagement and therefore their enjoyment and what they get out of their job! 

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10 Common Mistakes in Giving Feedback | Leading Effectively: Official Blog of the Center for Creative Leadership

10 Common Mistakes in Giving Feedback | Leading Effectively: Official Blog of the Center for Creative Leadership | "employee engagement enhancement" | Scoop.it

There’s good reason that you aren’t eager about giving feedback to the people you work with:  It’s hard to do. You might say something you’ll regret later. People are too emotional.


Via Bobby Dillard
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Ivon Prefontaine's curator insight, July 26, 2013 11:24 AM

The feedback is really micromanaging or evidence the boss doesn't know what he or she is talking about.

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How to Strengthen Weak Leadership

How to Strengthen Weak Leadership | "employee engagement enhancement" | Scoop.it

People-pleasing motivates weak leaders. Fear of people prevents weak leaders from addressing tough issues before they escalate to crisis. Weak leaders inevitably weaken organizations.


Via The People Development Network, Roger Francis, Bobby Dillard
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Esther M. Hermida's curator insight, July 25, 2013 5:09 PM

Great article.

John Michel's curator insight, July 26, 2013 10:59 PM

People-pleasing motivates weak leaders. Fear of people prevents weak leaders from addressing tough issues before they escalate to crisis. Weak leaders inevitably weaken organizations.

Garth Sanginiti's curator insight, July 28, 2013 9:52 PM

"Strength emerges when organizational interests align with personal interests – the stronger the alignment the greater the strength.  Strength and courage elevate organizational interests. The day what’s best for you isn’t what’s best for your organization is the day maximum effectiveness ends."

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5 Ways To Form Authentic Connections At Work

5 Ways To Form Authentic Connections At Work | "employee engagement enhancement" | Scoop.it

Relationship counselors would tell you that in order to make the most of your personal connections, you need to foster a human, authentic relationship with your friends and loved ones.


Via Kenneth Mikkelsen
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John Michel's curator insight, July 18, 2013 8:20 AM

Relationship counselors would tell you that in order to make the most of your personal connections, you need to foster a human, authentic relationship with your friends and loved ones. Why stop at home or in your social circle? For your teams to function at their highest potential, their leadership (that’s you) needs to be equally human and authentic. By extending trust, through a display of a variety of traits, you’ll earn their trust. With that in mind, strive to improve on your ability to be…

James Allen's curator insight, July 21, 2013 9:33 PM

This is a short, insightful article that helps restate the importance of strong relationship building in and outside of the office.  

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Why Are So Many Employees Disengaged?

Why Are So Many Employees Disengaged? | "employee engagement enhancement" | Scoop.it
The answer most often lies in the manager-employee relationship. Most people chafe under too much authority, too much forcefulness, too much control.

Via Gene Shklover, PhD
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Leadership: Stop Micromanaging & Trust Your Employees | HR C-Suite

Leadership: Stop Micromanaging & Trust Your Employees | HR C-Suite | "employee engagement enhancement" | Scoop.it
This article provides discussion and insights on curing micromanaging. (A great article on leadership and the stopping of employee micromanagement.

Via Adela Iepure, ACC
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4 Key Engagement Levels for Gen Y

4 Key Engagement Levels for Gen Y | "employee engagement enhancement" | Scoop.it
Engagement is important for any generation, especially Gen Y. Engagement levels include self, work, community, and future.
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donhornsby's curator insight, July 15, 2013 8:05 AM

(From the article): Engagement is important for any generation. Gen Y has a real opportunity to make engagement sing a new song of purpose. It is more than just civic, charitable, or political engagement though. While each is important, there may be an added view or, at least, multiple layers to engage.