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15th Annual Global CEO Survey (video summary)

This is a quick video of the highlights of PwC's Annual Global CEO Survey.  It reveals optimism for growth, concern for the global economic outlook, and insights on emerging markets, innovation, talent, risk and more.

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Shawn Achor: The happy secret to better work | Video on TED.com

Many of us believe that we should work to be happy, but could that be backwards? In this fast-moving and entertaining talk from TEDxBloomington, psychologist Shawn Achor argues that actually happiness inspires productivity.

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lessonsforleadersfromthepeoplewhomatter_mis_ddi.pdf?ext=.pdf

Leadership Lessons from the People that Matter (Report)

 

This global research study was conducted at the end of 2011 and surveyed individual employees to find out how well their frontline leaders interacted with them. The study offers best practices for improving frontline leaders' interaction skills.

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Free gifts for gov't workers? 'Bizarre!'

This article is from British Colombia but still has an important message for us all.  They are currently being critisized for employees being "encouraged to 'frequently' give each other presents on the taxpayers' tab as a way to boost morale."

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How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism (Arnold Bakker) - Academia.edu

How changes in job demands and resources predict burn out, engagement and sickness.   This is an acamdeic paper by some of the leading experts in employee engagement Arnold Bakker, William Schaufeli and William Van Rhenen.   It is from 2009, so not their most recent work but it is very interesting stuff and today was the first time I had seen a link directly to it online, and it is worth sharing. 

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Kraft Uses Stakeholder Engagement to Achieve Zero Waste

Kraft Uses Stakeholder Engagement to Achieve Zero Waste | Good Management | Scoop.it

Kraft used a model of employee engagement to come up with viable plans to reduce waste and reach the zero waste target in 36 plants across 13 countries.

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Cathy Brown, Employee Engagement Task Force

Cathy Brown of the Employee Engagement Task Force talks about the progress that has been made so far, the plans for 2012 and invites more practitioners to get involved. Cathy was speaking at our Employee Engagement Forum in December 2011.

 

Grass Roots regularly hosts the Employee Engagement Forum for clients and other senior level practitioners of HR, Reward, Internal Communications, Learning and Development and Employee Engagement.

 

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Transform Your Employees into Passionate Advocates

Transform Your Employees into Passionate Advocates | Good Management | Scoop.it

This is a good post although I think we should aim higher than mere advocacy and instead strive to create activitsts. Activists are not only champions and role models but will also intervene when contradictory behaviour presents itself, which is vital when trying to change the behaviours or culture of a business. The book Viral Change by Lendro Herrero is great on this concept.   

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CEO buy-in crucial to boosting engagement levels - People Management Magazine Online

CEO buy-in crucial to boosting engagement levels - People Management Magazine Online | Good Management | Scoop.it

The spearheading of change programmes by senior leaders can make the difference to improving engagement levels, the CIPD Employee Engagement conference heard today.

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Employee Engagement - The Manager's Impact - Professor Katie Truss - WTG Webinars

Employee Engagement - The Manager's Impact - Professor Katie Truss - WTG Webinars | Good Management | Scoop.it

Employee Engagement - The Manager's Impact - Professor Katie Truss - "Engaging Managers" is recognised as one of the four enablers of engagement identified in the Engaging for Success report by MacLeod and Clarke and is explored here in detail. 

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Department of Health’s staff survey results 2011 | Department of Health

Department of Health’s staff survey results 2011 | Department of Health | Good Management | Scoop.it

A key element of the people survey in the Department of Health (DH) is is the ‘Employee Engagement Index’. They recognise there is evidence of a link between highly-engaged staff, high levels of health and well-being and organisational performance.

 

A total of 73 % of DH staff took part in the survey in 2011 and it shows their Employee Engagement Index calculated at 53 percent.  This is  2 % lower than 2010 and 2% lower than the Civil Service average for 2011.

 

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Hospitals tap into evidence-based employee engagement - FierceHealthcare

Although typically used for improving patient outcomes, hospital leaders are taking the evidence-based approach a step further and applying it to employee engagement, according to yesterday's column Read more...
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Who’s the Best Company to Work For? Here’s 100 of Them - ERE.net

Who’s the Best Company to Work For? Here’s 100 of Them - ERE.net | Good Management | Scoop.it

Top 100 best companies to work for in the US is out! Notlong before the UK results are released. 

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Crafting the Luxury Experience Video Harvard Business Review (Video)

CEO of Hermès explains why employee engagement & an online presence are key. Thanks @DigitalOpinion for sharing.  

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SmartBlog Insights » How Your Organization Can Evolve Into An Over-The-Top Workplace Of The Future

SmartBlog Insights » How Your Organization Can Evolve Into An Over-The-Top Workplace Of The Future | Good Management | Scoop.it

Good blog post that addressses the problems facing all people cooped up inside outdated, poorly designed and dreary workplaces a topic more and more on the radar screens of  top leadership.  

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Coca Cola Content 2020 Part One

The media landscape is a very different beast today than it was even 5 years ago. Then agency-led television commercials dominated how we channel our marketing. The very fact you are reading this here proves that things have changed. Coca Cola have always been at the forefront of innovation. In this video Jonathan Mildenhall, Vice-President, Global Advertising Strategy and Creative Excellence at The Coca-Cola Company is the person responsible for leading global creative vision and strategy for the Company's portfolio of global brands.

 

In this video he explains how Coke will leverage the opportunities in the new media landscape and transform one-way storytelling into dynamic storytelling hoping to add value and significance to peoples lives. Jonathan describes the challenge of content creation in an enlightening way, reminding us that "every contact point with a customer should tell an emotional story".


Via Martin Gysler
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Ash Sadek's curator insight, May 3, 2014 9:44 AM

Just because I love everything Coca Cola does!

Grizzel Fonseca's curator insight, May 13, 2014 4:05 AM

I agree with Coca Cola about moving away for creative excellence to content excellence. They have developed their brand and established it well in the world. They are looking at ways to stay on top of other competitors; it is very smart of them to make sure their consumers are happy with the product and how they can connect with audiences. By creating the brand and establishing the brand does not mean long term profit or customer loyalty. It is how the business continues to market the brand that results in customer loyalty and profit. Coca Cola that identify this and made it their focus to create a strong customer loyalty with their audience; making sure the consumer shall never drift away from the brand and company.

 

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Get Your Employees Engaged

Get Your Employees Engaged | Good Management | Scoop.it

In this 5 minute video, Doug Conant, former president and CEO of the Campbell Soup Company, explains how to improve staff morale and employee engagement.  

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David MacLeod, Chair, Employee Engagement Task Force

David MacLeod, Chair of the Employee Engagement Task Force on the 4 enablers of employee engagement as described in the report to government 'Engaging for Success'. David was speaking at our Employee Engagement Forum in December 2011.

 

Grass Roots regularly hosts the Employee Engagement Forum for clients and other senior level practitioners of HR, Reward, Internal Communications, Learning and Development and Employee Engagement.

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Focus on employee engagement ‘could reduce tribunal claims’ - People Management Magazine Online

Focus on employee engagement ‘could reduce tribunal claims’ - People Management Magazine Online | Good Management | Scoop.it

Fostering high levels of employee engagement is just as key as legislative changes in reducing the number of employment tribunals, CIPD vice-president Nita Clarke has told People Management.

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HR Talk: Employee engagement (video) - People Management Magazine Online

HR Talk: Employee engagement (video) - People Management Magazine Online | Good Management | Scoop.it

In the latest HR Talk video Nita Clarke updates People Management about the Employee Engagement Task Force and discusses the merits of employee engagement surveys.  

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Why employees are satisfied but not engaged - By Claudine Kapel

Why employees are satisfied but not engaged - By Claudine Kapel | Good Management | Scoop.it
Study offers insights on gaps that could be eroding commitment...
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Australia's Tips: How to Attract and Retain IT Staff in 2012

Australia's Tips: How to Attract and Retain IT Staff in 2012 | Good Management | Scoop.it

Winning and keeping skilled staffers is all about money, flexibility and reward, social media, training and professional development according to CFO world... its a good article (there is an Australian specific slant but much of it is applicable to the rest of us...) 

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Survey reports - Survey Reports - CIPD

Survey reports - Survey Reports - CIPD | Good Management | Scoop.it

UK middle managers are feeling the squeeze as a result of the economic downturn, according to the Chartered Institute of Personnel and Development's (CIPD) quarterly Employee Outlook survey of 2,000 employees.

Almost half (49%) of middle managers say they are under excessive pressure either everyday or once or twice a week, compared to a survey average of 37%. They are particularly unhappy with their work-life balance; just 44% agree they are satisfied with their work-life balance, compared to 70% among employees with no managerial responsibilities.
In addition, middle managers worry most about their job security. One in three (29%) think it is likely they could lose their job as a result of the economic downturn, compared to 21% of employees with no managerial responsibility and 15% of senior managers.

Perhaps not surprisingly given these findings, middle managers are the category of employees that are most likely to be looking for a new job with a different employer, with 29% looking to move organisations compared to a survey average of 21%.

Ben Willmott, Head of Public Policy at the CIPD, said "Middle managers are often caught in the middle between delivering strategic objectives and managing under-pressure line managers. They can also be first in line when organisations look to reduce head count. While middle management will undoubtedly bear its share of job losses in organisations needing to reduce head count, it is also important to remember the crucial role these managers play in managing change, translating the objectives of senior managers into actions, and motivating others.

"The CIPD's Shaping the Future research project into sustainable organisation performance found that suitably skilled middle managers can play a key role in managing change and organisation transformation. As translators, they can facilitate two-way communications between leaders and the front line and, as transformers, they can bring change to life. Much of this can be lost if change simply involves "delayering" this middle-management tier, rather than refocusing, retraining and drawing on their skills and experiences.

"It is also important that employers don't ignore the health and wellbeing of their middle managers. With a fifth of middle managers saying they are under excessive pressure everyday they are particularly at risk of suffering from work-related stress and burnout."

ends

Notes to Editors
• Ben Willmott is available for interview
• The Employee Outlook is a quarterly survey among UK employees (including sole traders) to identify their opinions of and attitudes towards working life. On behalf of the CIPD, YouGov conducted the latest survey of 2,047 UK employees from 18 December 2011 to 4 January 2012. Respondents were drawn from a mixture of public, private and voluntary organisations. The full survey report can be downloaded here from 25 January 2012: http://www.cipd.co.uk/hr-resources/survey-reports/employee-outlook-winter-2011-12.aspx . Press can request a copy of the survey from the press office.
• The CIPD's Shaping the Future research report can be downloaded here: http://www.cipd.co.uk/shapingthefuture
• The Chartered Institute of Personnel and Development (CIPD) is the world's largest Chartered HR and development professional body, setting global standards for best practice in HR. With over 135,000 members across 120 countries, the CIPD is focused on supporting and developing those responsible for the management and development of people within organisations.

CIPD Press Enquiries
Robert Blevin / Katy Askew / Katie Breeze
Tel: 020 8612 6400
Email: press@cipd.co.uk

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Ottawa's engaged workplaces

Ottawa's engaged workplaces | Good Management | Scoop.it

Expert recommends giving employees clear ‘line of sight’

 

Ask a roomful of content employees about their bosses, and you'll likely hear consistently positive sentiments about their immediate supervisors.

 

But shift the conversation to their organization's senior leadership, and opinions are more likely to vary - and not always for the better...

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Business Line : Features / New Manager : Pushing the pedal on profitability

Business Line : Features / New Manager : Pushing the pedal on profitability | Good Management | Scoop.it

Interesting to see what our friends over in India are doing;  India's largest private life insurer ICICI Prudential Life halved its headcount and groomed a ‘profitable growth' culture, the HR team had its hands full.

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