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5 pasos para convencer a tu fuerza comercial de usar linkedin

A día de hoy Linkedin se ha convertido en una herramienta fundamental para las relaciones profesionales dentro de las compañía B2B...
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Why Customer Engagement Is Just As Important As Customer Service

Why Customer Engagement Is Just As Important As Customer Service | Eduployment | Scoop.it

Customer service is an acknowledged component of conducting any business. Less well known, and perhaps invisible to many, is the concept of customer engagement. This good article exposes the differences between the two concepts and explains why it is becoming critical to business success, that as much emphasis is placed on customer engagement, as is provided in respect of customer service.


Via Daniel Watson
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