The Center for Creative Leadership did a study with data from 6,731 managers from 38 countries. Their study found that the ability to understand what others are feeling is a skill that clearly contributes to effective leadership. In some cultures, the connection between empathy and performance is particularly striking, placing an even greater value on empathy as a leadership skill.
The findings were consistent across the sample: empathy is positively related to job performance. Managers who show more empathy toward direct reports are viewed as better performers in their job by their bosses.
Via Edwin Rutsch