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STUDY: Empathy Training for Resident Physicians: A Randomized Controlled Trial of a Neuroscience-Informed Curriculum.

STUDY: Empathy Training for Resident Physicians: A Randomized Controlled Trial of a Neuroscience-Informed Curriculum. | Empathy and HealthCare | Scoop.it

Physician empathy is an essential attribute of the patient-physician relationship and is associated with better outcomes, greater patient safety and fewer malpractice claims.


OBJECTIVE:
We tested whether an innovative empathy training protocol grounded in neuroscience could improve physician empathy as rated by patients.

 

CONCLUSIONS:
A brief intervention grounded in the neurobiology of empathy significantly improved physician empathy as rated by patients, suggesting that the quality of care in medicine could be improved by integrating the neuroscience of empathy into medical education.

 

Riess H,

Kelley JM,

Bailey RW,

Dunn EJ,

Phillips M.

 

 More about Helen Riess
http://j.mp/M5XQ7Y

 

img http://bit.ly/dP1O76

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Empathy and HealthCare
The latest news about Empathy and Heathcare from around the world - CultureOfEmpathy.com
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Newspaper Front Page: All Sections

Newspaper Front Page: All Sections | Empathy and HealthCare | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


Please Click 'Follow' to receive updates.
It also helps us rise in the rankings and
gives us more exposure on Scoop.it.


Thanks so much.
Edwin Rutsch, Editor
http://CultureOfEmpathy.com

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The Empathetic Doctor | The AMS Phoenix Project

The Empathetic Doctor | The AMS Phoenix Project | Empathy and HealthCare | Scoop.it

It is so heartening to hear about the times when doctors display tremendous empathy and compassion to their patients.


Below is one such story from one of our AMS Phoenix Fellows, Marion Briggs, and her experience in a waiting room. This post was originally written as a comment response to our blog post “The Patient Patient.”

While living the US I had occasion to visit an Ophthalmologist and found a waiting room full of anxious people waiting … and waiting … and waiting.


by Melanie Goodfellow

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How to Spread Empathy in Health Care: an “epidemic of empathy”

How to Spread Empathy in Health Care: an “epidemic of empathy” | Empathy and HealthCare | Scoop.it

Social network scientists have shown that emotions and values can spread in a community with the same patterns as infectious diseases. They have described how the people who are most connected to others may be the first ones to get hot gossip, but they are also most likely to get the scary new virus that has just shown up in town.


These observations suggest an interesting opportunity for making health care better, and even more efficient – if health care organizations can figure out how to create an “epidemic of empathy.”



What would an epidemic of empathy look like? There would be a steady, relentless increase in the proportion of clinicians and other personnel who are clearly tuned in to what was really happening to patients and their families.


Coordinated and empathic care would not seem to patients as miraculous and unpredictable as the lightning bolt of love (“un colpo di fulmine,” as the Italians put it). Instead, delivery of such care would become the norm; it would become increasingly fundamental to the way health care personnel saw themselves.


by Thomas H. Lee, MD  

image: http://bit.ly-dP1O76 

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Takeaways from the Empathy + Innovation Summit

Takeaways from the Empathy + Innovation Summit | Empathy and HealthCare | Scoop.it
This year’s Empathy + Innovation Summit reminded me that technology can help us provide support and community resources to the patient along their entire journey.
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Determinants of physician empathy during medical education: hypothetical conclusions from an exploratory qualitative survey of practicing physicians

Determinants of physician empathy during medical education: hypothetical conclusions from an exploratory qualitative survey of practicing physicians | Empathy and HealthCare | Scoop.it

Empathy is an outcome-relevant physician characteristic and thus a crucial component of high-quality communication in health care. However, the factors that promote and inhibit the development of empathy during medical education have not been extensively researched.

Also, currently there is no explicit research on the perspective of practicing physicians on the subject. Therefore the aim of our study was to explore physicians'views of the positive and negative influences on the development of empathy during their medical education, as well as in their everyday work as physicians.


Conclusions: Our results provide an overview of what might influence the development of clinical empathy, as well as hypothetical conclusions about how to promote it. Reflective practice seems to be lacking in current medical curricula and could be incorporated.

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Watch "Evaluating With Empathy Part 1 (2014)" Video at clientconnections

Watch "Evaluating With Empathy Part 1 (2014)" Video at clientconnections | Empathy and HealthCare | Scoop.it

SPEAR's Co-founder and President, Dan Rootenberg, PT DPT CSCS, talks about the power of empathy in producing outstanding clinical outcomes.

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Can empathy be taught?

Can empathy be taught? | Empathy and HealthCare | Scoop.it

Medical students could do with a dose of extra empathy, an Australian study finds, leading researchers to suggest it should be taught at university.


Looking at empathy levels among health professional students, researchers found that aspiring paramedics had the lowest empathy followed by nursing students. Medical students fared a bit better, but less so if they happened to be male, the study showed.


However, physiotherapy students were comparatively compassionate and sympathetic, boasting the highest empathy among the eight health disciplines studied, followed by nutrition and dietetic students.

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The Power of Empathy: Words on Wellness

The Power of Empathy: Words on Wellness | Empathy and HealthCare | Scoop.it
From: Cleveland Clinic By: Dr. Daniel Neides


Empathy is one of the most powerful tools people can use to connect with others. Empathy is defined as the feeling that you understand and share another person’s experiences and emotions. Empathy comes from the Greek word ‘empathes’, meaning emotional or passionate.


Empathy has become a popular word in medical education and medicine in general, as we try to teach healthcare providers to be more empathic – ultimately enhancing the patient experience.


Teaching about empathy should extend

beyond doctors and nurses, as we all can

benefit from extending empathy

to other people.

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A More Mindful Workforce: Empathy takes three forms, each grounded in a different set of brain circuitry.

A More Mindful Workforce: Empathy takes three forms, each grounded in a different set of brain circuitry. | Empathy and HealthCare | Scoop.it


Empathy, a keen focus on others, marks the second kind of focus every leader needs. Leadership, in one sense, requires getting the best efforts out of other people. But that requires powerful communication, and a sense of how to influence and motivate. And none of that will work if a leader is clueless about how others think and feel.


Empathy takes three forms, each grounded in a different set of brain circuitry.


The first, cognitive empathy, allows us to understand how a person thinks. Knowing this guides a leader to effective communication, because she can use the language and mental models that make sense to her team.


Emotional empathy means the ability to experience the feelings of others. With emotional empathy, a leader can phrase things in ways that will move others, have good chemistry with peers, and attract interest.


Without emotional empathy,

a leader's words will seem hollow.


The last form of empathy, empathic concern, means a leader cares about those she leads, and will create an atmosphere of trust and support that allows her team to give their best and take smart risks.


By Daniel Goleman 


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Preventing Burnout With Cognitive Empathy 

Preventing Burnout With Cognitive Empathy  | Empathy and HealthCare | Scoop.it

Empathy expressed by a practitioner is important to patients—but empathy is also important for the practitioner.


According to researchers from University of Montreal in Canada, empathic concern and perspective taking when treating patients can help prevent physician burnout.


Empathy and sympathy are 2 different concepts, and they can lead to different outcomes, the researchers say. For instance, in hypothetical situations, sympathetic physicians who “feel” their patients’ pain have used more health care resources than empathic ones who “know” their patients’ pain.


Some authors, the researchers point out, believe that sympathy can be detrimental to objectivity in decision making and lead to compassion fatigue and burnout.


Lamothe M, Boujut E, Zenasni F, Sultan S. BMC Family Practice

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Patient Experience, Empathy Innovation Summit 2014 - Cleveland Clinic

Patient Experience, Empathy Innovation Summit 2014 - Cleveland Clinic | Empathy and HealthCare | Scoop.it

The Patient Experience: Empathy + Innovation Summit brings together patient experience leaders, healthcare CEOs, nursing leaders, policy makers and major stakeholders for presentations, debate and candid discussion of key issues that drive patient experience.


Attendees will hear how they strive to

deliver the best clinical, physical

and emotional experience

to patients and families...


Since the first Patient Experience: Empathy + Innovation Summit in 2010, more than 2,400 healthcare leaders from 45 states, 37 countries and 730 healthcare organizations have attended.

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I Don't Feel Your Pain: Overcoming Roadblocks to Empathy

I Don't Feel Your Pain: Overcoming Roadblocks to Empathy | Empathy and HealthCare | Scoop.it
Why empathy is import at home and work and how to be better at it.


According to emotional intelligence author, Daniel Goleman, empathy is defined as


(1) understanding the emotional makeup of people and

(2) treating people according to their emotional reactions. 


Goleman and other emotional intelligence and workplace competency researchers have consistently identified empathy as a core component of emotional intelligence and a powerful predictor of success in many professions. Empathy helps us to develop deep levels of rapport and trust.


Having poor empathy skills can lead to serious consequences. It can lead to conflict born of misunderstanding. Without it we can feel lonely within a relationship. Lack of empathy can cause companies to make catastrophic blunders that alienate their customers or employees and it can even incite violence..


=====================

Empathy helps us to develop deep
levels 
of rapport and trust.

==========


by David F. Swink

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Empathy, Goals of Care & Training Opportunities to Improve Your Communication Skills and Teaching ~ Pallimed: A Hospice and Palliative Medicine Blog

Empathy, Goals of Care & Training Opportunities to Improve Your Communication Skills and Teaching ~ Pallimed: A Hospice and Palliative Medicine Blog | Empathy and HealthCare | Scoop.it

By Lyle Fettig 

Empathy plays an important role in all of healthcare communication, but it's especially heightened when clinicians are working with patients with serious illness and their families.  

Journal of Palliative Medicine published an article by Vital Talk's Tony Back and Bob Arnold recently about the role empathy can play in the delineation of goals of care for seriously ill patients.  Empathy without any specific action is valuable to the suffering person.  Merely being understood often times has some ameliorative impact on the suffering person and fosters a therapeutic relationship, even when some problems cannot be solved. 


====================

Empathy without any specific action

is valuable to the suffering person.

==============

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Not The End Of The Story: Building Empathy In Pursuit Of A Culture Of Health

Not The End Of The Story: Building Empathy In Pursuit Of A Culture Of Health | Empathy and HealthCare | Scoop.it

Empathy may not be an intuitive aspect of a Culture of Health but, in fact, it is integral. We must all believe we have a shared stake in being healthy and in meeting people where they are with the help that they need to thrive. People who lack empathy make decisions that not only hurt themselves, but also can hurt others around them.


At the Foundation, we believe we will not be able to achieve our vision of a Culture of Health if we don't simultaneously work toward eliminating the culture of violence and trauma that defines the lives of too many Americans, including too many of our children.


Once again, empathy is imperative

to achieving this goal.


For some people who are exposed to violence or experience other forms of trauma early in their lives, it can have a lasting impact on their ability to empathize with others.


This seeming "lack of empathy" can be
a survival strategy.


For example, Senghur speaks about the abuse and neglect he experienced as a child and about his own experience as a shooting victim, which left him paranoid and willing to adopt the credo that "it's better to be the shooter than the person getting shot."

Tara OakmanBecome

Program Officer, Robert Wood Johnson Foundation

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Medicine's Search for Meaning

Medicine's Search for Meaning | Empathy and HealthCare | Scoop.it
Doctors willing to heal themselves can help the medical profession recover from its own illness.


 While the training formally espouses the ethics of empathy, compassion and altruism, doctors and researchers say that the socialization process — the “hidden curriculum” — teaches something very different:

 

stay detached, objective, even a little cynical. Five out of six doctors say that medicine is in decline and close to 60 percent would not recommend it as a career for their children (pdf).



By DAVID BORNSTEIN

 

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Develop Compassion Before Medical School

Develop Compassion Before Medical School | Empathy and HealthCare | Scoop.it
It’s definitely possible to become a doctor without being compassionate, but the question is should you? If you are thinking about becoming a doctor, do your best to develop compassion before medical school.


Can someone become a doctor without being compassionate? It’s definitely possible.


Thousands of people apply and matriculate to medical school every year and not every single one of those applicants is truly compassionate.


You may know this to be true first hand. Maybe you’ve had an experience with a physician whom showed you little to no compassion. If you have had such an experience, you know how terrible it is.

 

 by  Edward Chang

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Designing With Empathy in Health Care |

Designing With Empathy in Health Care | | Empathy and HealthCare | Scoop.it

The user experience begins and ends with empathy. It matters more than in any other industry given the sensitivity of the subject and the fragility of the user.


I can go on for days about how technology will create efficiencies in how we manage and deliver health care, but if we forget about the patient then it will serve no purpose.


The user experience begins and ends with empathy.


It matters more than in any other industry given the sensitivity of the subject and the fragility of the user. I can go on for days about how technology will create efficiencies in how we manage and deliver health care, but if we forget about the patient then it will serve no purpose. 


by Damian Priday

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Dr Martin Olsen Teaches Empathy

Dr Martin Olsen Teaches Empathy | Empathy and HealthCare | Scoop.it
Dr Martin Olsen uses Google Glass as a training tool for empathy which is a requirement for people to become great doctors.


Martin Olsen has added another facet to medical simulation training. He is implementing “Google Glass” as a tool to teach students exactly what the critics say that Google Glass negates. Dr Olsen is using Google Glass to help instill empathy in medical students.


=======================

Empathy is almost always guaranteed to

have positive results. It is a requirement

for people to be kind human beings

and become great doctors

==========

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CHAMPS' Carol Santalucia Discusses Takeaways from the Empathy + Innovation Summit

CHAMPS' Carol Santalucia Discusses Takeaways from the Empathy + Innovation Summit | Empathy and HealthCare | Scoop.it
Cleveland, Ohio (PRWEB) May 23, 2014 In CHAMPS Patient Experience's most recent blog post, Takeaways from the Empathy + Innovation Summit, Carol Santalucia shares her thoughts on the topic.


This year's Empathy + Innovation Summit reminded Santalucia that technology can help us provide support and community resources to the patient along their entire journey.


She encourages us all to think outside the box, utilizing technology (in conjunction with the empathy and communication skills we already practice) to really enhance the patient experience.


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5 Key Elements of Design Thinking | Mayo Clinic Center for Innovation

5 Key Elements of Design Thinking | Mayo Clinic Center for Innovation | Empathy and HealthCare | Scoop.it

Design Thinking is a key element in the innovation process that we utilize here at the Center for Innovation, not only as a method for problem solving, but as an approach to analyzing problems in new contexts.


It combines empathy, creativity, and rational analysis to build up ideas while approaching new challenges and problems. 

2. Empathetic
Empathy is also a fundamental attitude
that informs the discipline of design.
It is both an attitude and a skill.

As an attitude, empathy involves placing a priority on understanding emotion. As a skill, it means using nonjudgmental, inquisitive means of accessing this understanding. Sometimes, this can be as simple as posing the question to yourself: I wonder what she was feeling when that happened?

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Darwin's Compassionate View of Human Nature by Paul Ekman

Darwin's Compassionate View of Human Nature by Paul Ekman | Empathy and HealthCare | Scoop.it

Darwin's little known discussion of sympathy reveals a facet of his thinking unknown to many, which is contrary to the competitive, ruthless, and selfish view of human nature that has been mistakenly attributed to a Darwinian perspective. In 1871, 11 years before his death,


Darwin's greatest unread book, The Descent of Man, and Selection in Relation to Sex,1 was published. In the fourth chapter, Darwin explained the origin of what he called sympathy (which today would be termed empathy, altruism, or compassion), describing how humans and other animals come to the aid of others in distress. While he acknowledged that such actions were most likely within the family group,


he wrote that the highest moral achievement is concern for the welfare of all living beings, human and nonhuman.



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Physicians’ empathy can lead to physical improvements in patients

Physicians’ empathy can lead to physical improvements in patients | Empathy and HealthCare | Scoop.it

By STEPHANIE GALL


If you have ever developed a close relationship with your doctor, you know the effect a positive, supportive connection can have on the entire treatment process.


Physicians do more than treat physical pains or illnesses; they give emotional care as well. As the director and founder of Massachusetts General Hospital’s Empathy and Relational Science Program, Dr. Helen Riess studies how physicians’ empathy can impact their patients’ health and well-being.


Her most recent findings show that improving the quality of clinicians’ relationships with their patients can produce small but significant improvements in their patients’ physical health. “I hope doctors realize that taking the extra time to make themselves available or remember things about their patients will not only strengthen the relationship they have with their patients but will also result in patients’ overall health improvements,” Riess said.


======================

Physicians do more than treat physical pains

or illnesses; they give emotional care

as well.

===========

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Patient Experience, Empathy Innovation Summit 2014 - Cleveland Clinic

Patient Experience, Empathy Innovation Summit 2014 - Cleveland Clinic | Empathy and HealthCare | Scoop.it

The Patient Experience: Empathy + Innovation Summit brings together patient experience leaders, healthcare CEOs, nursing leaders, policy makers and major stakeholders for presentations, debate and candid discussion of key issues that drive patient experience.


Attendees will hear how they strive to

deliver the best clinical, physical

and emotional experience

to patients and families...


Since the first Patient Experience: Empathy + Innovation Summit in 2010, more than 2,400 healthcare leaders from 45 states, 37 countries and 730 healthcare organizations have attended.

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Better outcomes for engaged patients may start with an empathic doctor

Clinician empathy leads to greater patient satisfaction, increased compliance and better outcomes. It boosts job satisfaction for providers.  


It may be particularly helpful in cases of chronic illness; Inone study, patients with diabetes had measurably better outcomes when their doctors scored higher on the Jefferson Scale of Empathy, a tool that measures patients’ perceptions of physician caring. A recent systemic review and meta-analysis concluded that the patient-physician relationship had a small but measurable effect on patient health outcomes.


Yet with so many patients seen in limited time increments, and the increasing specialization of medicine, how can doctors get – and remain – empathetic?


=============================

If you can learn empathic behaviors and

be respectful and kind, that’s really what

the patient is going to remember at the

end of the day,” Riess says.

==============

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Study: Enabling empathy in health and care: design methods and challenges

Study: Enabling empathy in health and care: design methods and challenges | Empathy and HealthCare | Scoop.it

The role of empathy has come to prominence in HCI as the community increasingly engages with issues in medical, health and emotionally charged contexts.


In such settings empathizing with others is crucial in understanding the experience of living with specific conditions, or in being sensitive to the concerns and emotions of potentially vulnerable participants. Researchers in these areas become implicated in designing new tools and technologies that support empathic relations.


This workshop therefore aims to build an interdisciplinary community of researchers, designers and practitioners to share and discuss their work and the challenges they encountered when establishing empathic relationships within health or care contexts. We will work towards developing a richer conceptual and practical understanding of empathic engagement and design methods in this context to support and shape an agenda for future research.


======================

Researchers in these areas become implicated

in designing new tools and technologies

that support empathic relations.

================


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Designing Spaces, Inspiring Empathy

Designing Spaces, Inspiring Empathy | Empathy and HealthCare | Scoop.it

Perhaps you can’t teach it but you maybe can inspire it. Empathy requires putting oneself in a position to understand another person’s experiences and ultimately their needs, and in any classroom that is no simple lesson to learn—but it is exactly what Interior Architecture Professor Sarah Sherman is attempting to do in her Graduate 5 Healthcare Studio.


“In order to design a healthcare facility a student must deeply understand the users of the space,” Professor Sherman explains.  She emphasizes that the design of healthcare facilities provides a unique opportunity to affect people at a critical point in their life.

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