Empathy and HealthCare
21.3K views | +1 today
Follow
Empathy and HealthCare
- CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Empathetics, Inc. and Planetree Announce Strategic Partnership

Empathetics, Inc. and Planetree Announce Strategic Partnership | Empathy and HealthCare | Scoop.it

Empathetics, Inc., a leading empathy and communications training firm that offers web-­based CME/CE­-accredited courses and Planetree, an organization that partners with healthcare organizations to transform the delivery of care, announced today they have entered into a strategic partnership to bring important empathy and patient-centered training and services to the healthcare sector.

"Planetree has a strong reputation in helping hospitals and care providers develop specific criteria to deliver patient-centered care," stated Dr. Helen Riess, Founder and Chairman of Empathetics, Inc. "The combination of Planetree's patient-centered designation® process and our empathy training curriculum will enable healthcare delivery systems to access tools needed to improve the patient experience across the healthcare continuum."

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Doctors need empathy, STAT!

Doctors need empathy, STAT! | Empathy and HealthCare | Scoop.it

A recent study out of the University of Toronto videotaped session with oncologists and found that only 22% showed empathy at times when patients needed it.  

That’s too bad, not just because it’s cold and cruel – but because a large body of evidence is showing that empathy in conventional medical settings can make a big difference in patient outcomes. 

In 1997 Dr. Art Bohart and Dr. Leslie Greenberg published a book entitled “Empathy Reconsidered.” This text presented research that supported the theory that empathy in therapy room can aid in improving outcomes for individuals.


-- Makenna Berry 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Disease, suffering, compassion and healing - YouTube

This short film explores how powerfully our compassionate caring can support the healing of patients and achieve better outcomes.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

The Healing Power of Empathy

The Healing Power of Empathy | Empathy and HealthCare | Scoop.it
"Alternative practitioners tend to express empathy, to allow for unhurried silences and to ask what meaning patients make of their pain," Johnson writes, and their clients feel better for it.


"Suffering people reflexively seek care, but in mainstream medicine, care tends to mean treatment and nothing more. Many patients who really need empathy and advice are instead given drugs and surgery."


By Gary Drevitch

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Yes, Empathy Can Be Taught!

This Compassion in Action webinar was presented by Helen Riess, MD, Director of the Empathy and Relational Science Program at Massachusetts General Hospital and Associate Professor of Psychiatry at Harvard Medical School. Dr. Riess is also the Co-Founder, Chief Scientific Officer and Chairman of Empathetics LLC, which offers scientifically based empathy education.


She has devoted her career to teaching and research on the neuroscience and art of the patient-doctor relationship

more...
Michael Goldstein's curator insight, September 12, 2015 1:45 PM

The Schwarz Center is a wonderful organization that supports and advocates for programs that support empathy and compassion in health care.

Scooped by Edwin Rutsch
Scoop.it!

Schwartz Center for Compassionate Healthcare: Kristin Neff: Self-Compassion and Psychological Well-Being

This Compassion in Action webinar was presented by Kristin Neff, PhD, Associate Professor of Human Development and Culture, Educational Psychology Department, University of Texas at Austin and Chris Germer, PhD, author of The Mindful Path to Self-Compassion.


Self-compassion involves treating ourselves kindly in times of emotional distress, just as we would a close friend we care about.


more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Thought Leadership | The Schwartz Center for Compassionate Healthcare

Thought Leadership | The Schwartz Center for Compassionate Healthcare | Empathy and HealthCare | Scoop.it
The Schwartz Center brings together caregivers, patients, policymakers, educators and researchers with the goal to ensure that compassionate care is a national healthcare priority, and as such, is a fundamental element in the design of health systems, the provision of care, the measurement of outcomes, and medical education.

Building on nearly two decades of experience, the Schwartz Center is developing a body of evidence-based knowledge to advance the understanding and delivery of compassionate care. The following white papers and publications highlight the importance of compassionate healthcare, the impact of compassion on health outcomes, best practices and recommendations for creating a healthcare environment where caregivers, patients and families can benefit from compassion for themselves and each other.
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Empathy training makes a difference for doctors

Empathy training makes a difference for doctors | Empathy and HealthCare | Scoop.it
It’s hard to teach empathy in the classroom, yet it’s one of the foundations of the doctor–patient relationship. How well physicians can put themselves in their patients’ shoes is directly linked with patient satisfaction.


“When I was in med school, no one told me how to do that,” said Dennis Novack, professor of medicine and associate dean of medical education at Drexel University College of Medicine. “You could watch your mentors, if you were lucky. Or make mistakes.”


Numerous studies have shown patients with empathetic caregivers are more likely to stick to their doctor’s treatment plan, leading to better health results. Doctors who can better understand their patients also are more satisfied with their work. And hospitals know how important patient satisfaction is to their bottom line, now that it is a factor Medicare considers in reimbursement.


BY SHEENA FAHERTY

more...
Michael Goldstein's curator insight, September 12, 2015 1:54 PM

These new approaches to training are gaining ground because they are accessible, interactive and tailored. Feedback is provided by a live Standardized Patient utilizing an effective feedback process amplified with technology. I

Scooped by Edwin Rutsch
Scoop.it!

Empathize with me Doctor! (3rd training group)

16 medical undergraduates from the University of Ioannina, Greece, completed the 60 hour experiential training in empathy entitled "Empathize with me Doctor!


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Cadavers Are Teaching Doctors to Be More Empathetic

Cadavers Are Teaching Doctors to Be More Empathetic | Empathy and HealthCare | Scoop.it
Teaching doctors and officials at medical schools have been concerned with this element of the course since the 1950s, when a sociologist named Robert Merton found that hospitals were training doctors in a sterile and un-empathetic environment, Allen writes.


Even as medicine becomes more personalized through digital technology, doctors still struggle to connect with their patients as more than just a set of numbers, statistics and diagnoses.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathetics - News & Events

Empathetics - News & Events | Empathy and HealthCare | Scoop.it

August 3, 2015 – AJOB Neuroscience
The Impact of Clinical Empathy on Patients and Clinicians: Understanding Empathy’s Side Affects?
 
August 1, 2015 – HCPro Residency Program Alert
Teaching Residents to Feel Empathy
 
July 8, 2015 – The Greater Good Science Center
Should We Train Doctors For Empathy?

June 25, 2015 – Deseret News National
The Key to Patient Satisfaction in the Healthcare System

June 17, 2015 – U.S. News and World Report
It’s Not Me, It’s You: When It’s Time to Break Up with Your Doctor

May 27, 2015 – BOSTON, May 27, 2015 PRNewswire
Empathetics, Inc. and Paul Ekman Group Announce Strategic Partnership
 
May 19, 2015 –Speak up and Stay Alive – Patient Safety Radio
Dr. Helen Riess Joins the Show

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Teaching Medical Students to Communicate with More Empathy

Drexel University College of Medicine's Dennis Novack, MD, Professor & Associate Dean of Medical Education, discusses how the College can teach students to communicate with patients and have more empathy.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Pain, empathy and public health Amy Baxter at TEDxPeachtree

Pain, empathy and public health Amy Baxter at TEDxPeachtree

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Add Empathy, Improve Patient Experience

Add Empathy, Improve Patient Experience | Empathy and HealthCare | Scoop.it

One of the nation's leading cancer centers is breaking ground with research that aims to prove that physicians can be taught to communicate with more empathy.


Teaching Empathy
At Memorial Sloan Kettering Cancer Center, where a prognosis can be life-altering, physicians learn new phrases and communication techniques.


"We've identified different challenging communication situations and divided them into discrete modules: breaking bad news, discussing prognoses, shared decision making and so on," says Philip Bialer, MD, interim director of the Communication Skills Training and Research Laboratory at MSKCC.



more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Healing Through Empathy

Healing Through Empathy | Empathy and HealthCare | Scoop.it
Dr. Adams does a great job in allowing the reader to see how empathy helps to heal and accept illness. A must read for patients and anyone working in health care.


As a physician, I know a good doctor/patient relationship is important and without empathy this is not possible.


 Silverman, MD Physicians have been known as healers long before they could provide cures for common ailments, but the art of healing is rarely found in the current era of managed care and five-minute office visits. Patients cry out for a physician who "cares," someone who will take the time to listen to their complaints.


In Healing Through Empathy, Dr. Francis Adams illustrates the vital importance of the doctor-patient relationship through seven of his patients' histories. In these life stories Dr. Adams describes the role of empathy in this vital relationship and illustrates how a physician's emotional response to his patient's illness may educate him rather than blur his thinking.


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathy - ENGLISH / Empathetic Listening

This video explains how empathetic listening can be used to make people think more rationally. This video is produced by PMSL and it is copyright, not to be ...
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy in Empathic Design, Human-Centered Design & Design Thinking
Scoop.it!

Will doctors be more empathetic in the future?

Will doctors be more empathetic in the future? | Empathy and HealthCare | Scoop.it

New initiatives are encouraging doctors to be better listeners and more sensitive to patients.


The University of Michigan, the Cleveland Clinic and some Catholic health systems are among medical systems experimenting with techniques to encourage physicians to be more responsive, said Tim Vogus, an associate professor of management at Vanderbilt University who has researched the relationship between compassion initiatives and patient satisfaction scores.

His research found that hospitals that promote compassion -- especially with rewards -- are more likely to have higher patient satisfaction scores.

Partners HealthCare in Massachusetts and medical schools such as Duke are requiring some residents to take courses to help them be empathetic and offering training to practicing physicians. Other medical organizations encourage physicians to put personal details about patients in their medical charts so they can bond over topics like hobbies or sports teams.


By Shefali Luthra, Kaiser Health News


Via Edwin Rutsch
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Schwartz Center for Compassionate Healthcar : Stories of Compassionate Care with NPR's Robin Young

Schwartz Center for Compassionate Healthcare


NPR's Robin Young and five other amazing women shared their powerful stories and lessons of compassionate healthcare at our 12th Annual Celebration of Women in Healthcare last week at Tufts Health Plan. The following themes resonated with us:

• As hard as it is for patients to sometimes receive compassionate care, it can be equally challenging for caregivers to provide it.

• Compassionate care is not just about caring for the patient, it's about caring for the entire family.

• Compassionate care is overcoming your own prejudices and putting yourself in the patient's shoes.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Schwartz Center for Compassionate Healthcare Webinar Series: Webinare: Yes, Empathy Can Be Taught!

Helen Reiss: The Schwartz Center for Compassionate Healthcare Webinar Series

January 14, 2014

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

4 Traits You Want in a Doctor | Health Essentials from Cleveland Clinic

4 Traits You Want in a Doctor | Health Essentials from Cleveland Clinic | Empathy and HealthCare | Scoop.it
1. Active listening
When you leave an appointment, do you feel like you’re leaving a lecture or a conversation?

A conversation is much more productive. You want a doctor who respects your opinion, listens with attention as you describe your health challenges and symptoms, and asks follow-up questions that dig deeper.

Ultimately, your doctor needs to understand how you make decisions about your care. Some patients are really active in the joint decision-making process. They dig into online research before an appointment and come ready with talking points. Others are more likely to talk through issues, then lean on the expertise of a doctor for treatment options.

If your doctor is an active listener, he or she will know what type of patient you are — and act accordingly
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

'Please Empathize With Me, Doctor!'

'Please Empathize With Me, Doctor!' | Empathy and HealthCare | Scoop.it

We need to combine the science of medicine with its art and to get our doctors and our patients back in sync. Medical schools are finally beginning to recognize this and are revising their entrance test to place more emphasis on the social, not just the biological sciences. It is crucial that we make medicine more humane.

The "Empathize With Me, Doctor!" project is a promising initiative in this direction, developed by Vassilios Kiosses and Ioannis Dimoliatis of the Medical Education Unit at the University of Ioannina in Greece. They write:


We provide an experiential training program aimed at improving health care professionals' empathy, based on the Person-Centered Approach (PCA) founded by Carl Rogers. Unconditional positive regard, empathy, and congruence are elements that can create a safe climate where students develop alternative ways to relate with each other and with their patients.


Allen Frances 

Professor Emeritus, Duke University


Image: http://bit.ly/dP1O76 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

What Does Empathy Contribute in This Age of Science and Technology? 

What Does Empathy Contribute in This Age of Science and Technology?  | Empathy and HealthCare | Scoop.it

Empathy is a tool that can be used in the patient-physician relationship to arrive at a mutually acceptable plan of action. Empathy is defined in the dictionary as “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either in the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner.”


However, I prefer the more simple explanation that empathy is engaged curiosity about another’s emotional perspective.2 It is not sympathy, which is sharing another person’s emotions with mutual susceptibility, and it is not compassion, which is the emotion that drives us to help someone in need. Instead, empathy is a form of knowledge, albeit reflexive and personal, as if the physician were momentarily in the place of the patient. An empathetic physician also retains a sense of self so that he/she can be purposeful and objective in examining the information gained in that moment.


Suzanne M. Olbricht, MD

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Instilling empathy among doctors pays off for patient care - CNN.com

Instilling empathy among doctors pays off for patient care - CNN.com | Empathy and HealthCare | Scoop.it
While some people are naturally better at being empathic, said Mohammadreza Hojat, a research professor of psychiatry at Jefferson Medical College in Philadelphia, empathy can be taught. "Empathy is a cognitive attribute, not a personality trait," said Hojat, who developed the Jefferson Scale of Empathy, a tool used by researchers to measure it.

"The pressure is really on," said psychiatrist Helen Riess. The director of the empathy and relational science program at Massachusetts General Hospital, she designed "Empathetics," a series of online courses for physicians. "The ACA and accountability for health improvement is really heightening the importance of a relationship" between patients and their doctors when it comes to boosting adherence to treatment and improving health outcomes.


By Sandra G. Boodman , Kaiser Health News


more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Opinion: Student’s perspective of the teaching of empathy in medical school

Opinion: Student’s perspective of the teaching of empathy in medical school | Empathy and HealthCare | Scoop.it

My medical school’s curriculum includes several lectures on compassion and empathy in the clinical setting.


There has been much talk recently about the decline of empathy among physicians. Some have attributed this to a fault with the medical school admission process, arguing that the system does not adequately filter out students with certain personality deficits.


  • (1) Others have argued students possess most of the requisite social competencies to begin with, but lose them over the course of medical training
  • (2) Regardless of the cause, it is well-known empathy among medical students declines during the first year of clerkship
  • .(3) For many, this could be the first step down a long and slippery slope.


There is no denying that empathy, like the stethoscope or penlight, is an indispensable part of a good doctor’s tool kit. But like most other qualities, empathy can either be refined or lost.


 Shaurya Taran is a medical student at the University of Ottawa

 

more...
No comment yet.