Empathy and HealthCare
21.3K views | +1 today
Follow
Empathy and HealthCare
- CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Why Doctors Need To Show More Empathy To Their Patients

Why Doctors Need To Show More Empathy To Their Patients | Empathy and HealthCare | Scoop.it
There's a big difference between empathy, sympathy and compassion.

 

“A benefit of this model of empathy is that it focuses on developing skills, attitudes and moral concern rather than just urging medical students and doctors to be more compassionate,” Jeffrey said. “Empathy, unlike compassion or sympathy, is not something that just happens to us, it is a choice to make to pay attention to extend ourselves. It requires an effort.”

 

The paper was published yesterday (Dec. 6) in the Journal of the Royal Society of Medicine

 

 

Rachael Rettner

LiveScience.com

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Does Your Doctor Need to Show More Empathy?

Does Your Doctor Need to Show More Empathy? | Empathy and HealthCare | Scoop.it
Instead of being urged to simply "be more compassionate," doctors should learn specific empathy skills during their training to improve their care of patients, one doctor argues in a new paper.

According to Dr. David Jeffrey, an honorary lecturer in palliative medicine at the Center for Population Health Sciences in Edinburgh, Scotland, who wrote the paper, there is concern about a general lack of psychological and social support for patients from doctors. Some studies have found that medical students experience a decline in empathy for their patients as they get further along in their training.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Health Care: Where Empathy Really Matters

Health Care: Where Empathy Really Matters | Empathy and HealthCare | Scoop.it
"We talk about the federal deficit, but we don't talk enough about the empathy deficit"

 

A turbo-boost on empathy is the goal of A Mile in My Shoes, a major new exhibition in the Houses of Parliament this week. In collaboration with the Empathy Museum, independent health charity the Health Foundation has recorded the everyday stories of people who work across our health and care system, and the exhibition challenges others to listen to them and walk a mile in their shoes.

 

Could you help a family come to terms with their recently deceased loved one’s request to be an organ donor? Or manage the daily 8am telephone onslaught in a GP surgery’s reception?

We need those who govern our health service to be empathetic too, which is why we’ve held this exhibition in Parliament. Many MPs have strong links with health services in their own communities, and these stories from the front line help shine further light on current pressures on the ground.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

The Patient Experience: Empathy + Innovation Summit

The Patient Experience: Empathy + Innovation Summit | Empathy and HealthCare | Scoop.it

The Patient Experience: Empathy + Innovation Summit brings together patient experience leaders, healthcare CEOs, innovators, nursing leaders, policy makers, caregivers, industry experts and patients who are committed to not just the patient or caregiver experience, but also the human experience.

The theme of this year's three-day, inter-professional conference is Empathy by Design and features expert speakers, panel discussions and workshops representing multiple healthcare professions and disciplines who design programs, services, structures, spaces, processes and more with empathy in mind.

As drivers of this critical work, we also promise to deliver an experience for attendees that exemplifies empathy and innovation at its best.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

How empathy can help physician burnout

How empathy can help physician burnout | Empathy and HealthCare | Scoop.it

Her words drew tears to my eyes. Twelve months of debilitating chronic pain had wrangled me to a prone position most hours of each day, had chewed my ability to work, and eroded much of my capacity to mother our young daughter. Dr. R. was the only doctor who conveyed empathy. That’s one out of ten.

Empathy is a vital component of care. According to the American Congress of Obstetricians and Gynecologists, “Providing empathic care improves the physician–patient relationship, resulting in improved patient outcomes and satisfaction.”

Is empathy a dying art in medicine? A study published in the Journal of Academic Medicine found that empathy erodes in medical students by the third year in medical school.

 

MARTINE EHRENCLOU,

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Transformative Power of Empathy in Healthcare by Lorraine Aguilar 

The Transformative Power of Empathy” for healthcare workers at West Anaheim Medical Center, California. Lorraine Aguilar, CEO of Working Harmony, shares insights and techniques to compassionately connect to what matters without sacrificing efficiency.
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Cultivating Empathy: Inspiring Health Professionals to Communicate More Effectively by Kathleen Stephany

Research demonstrates that even if empathy – the capacity to perceive or share emotions with other beings – is not part of a person’s communication skill set, it can be taught. Empathy can, therefore be viewed as an acquired communication skill.

 

Cultivating and practicing the skill of empathy among health care providers enhances the quality of care experienced by their patients which, in turn, can even improve work satisfaction for health care providers.

 

http://ebooks.benthamscience.com/book/9781608059881/

 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Medical students need to learn the potent medicine of empathy

Medical students need to learn the potent medicine of empathy | Empathy and HealthCare | Scoop.it

This purely technical approach can obscure the human side of medicine and erode empathy — the ability to understand and care about what makes a patient tick.

 

In fact, the empathy levels of medical students actually decline as they progress through school. Many become emotionally disengaged from the people they’re caring for — and that disconnect can impair care...

 

Without empathy, doctors run the risk of alienating their patients. The relationship can become one-sided, with the physician simply dictating treatments and the patient following orders.

 

By WOLFGANG GILLIAR

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Embracing Empathy: A Universal Approach To Person-Centred, Empathic Healthcare Encounters

Embracing Empathy: A Universal Approach To Person-Centred, Empathic Healthcare Encounters

 

This highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context.

 

With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach. Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient.

 

It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance.

 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

 Five ways to recognize patient cues, understand needs: When physicians show true empathy

 Five ways to recognize patient cues, understand needs: When physicians show true empathy | Empathy and HealthCare | Scoop.it

When physicians show true empathy while listening to their patients in the exam room, patients and their families are often more satisfied and more open to adopting their advice—and it builds a much stronger patient-physician relationship. Though it seems simple, empathetic listening requires understanding how to recognize the cues that patients offer.

Practicing empathy can save time and help physicians navigate difficult situations that arise in practice. It can also forge deeper connections with patients that lead to greater professional satisfaction and joy in work for physicians.

Listening with empathy, recognizing cues

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

How Self-Compassion Can Help Teens De-stress

How Self-Compassion Can Help Teens De-stress | Empathy and HealthCare | Scoop.it
For instance, one of the practices the teens engaged in every afternoon was loving-kindness meditation. This meditation begins with cultivating an attitude of kindness towards oneself. Teens are encouraged to focus on their breath and repeat to themselves, “May I be happy, may I be safe, may I be at ease.

 

Then, the teens mentally extend that phrase to their loved ones, their acquaintances, and even people whom they feel negative emotions toward. The purpose of the practice is to create an atmosphere of acceptance and unconditional love starting from within.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Embracing Empathy

Embracing Empathy | Empathy and HealthCare | Scoop.it
"This highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context.

 

With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach.

 

Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient.

 

It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance. It is highly recommended for all healthcare practitioners wanting to improve their patient interactions, and is ideal for individuals, groups or organisations. Easy-to-read and comprehend, it features suggested exercises throughout, and audio and video clips of simulated patient-practitioner encounters to illustrate certain points, and facilitate learning and reflection." --

 

Annemieke P. Bikker,

Philip Cotton,

Stewart W. Mercer

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Health Take-Away: Empathy in health care is a valuable tool

Health Take-Away: Empathy in health care is a valuable tool | Empathy and HealthCare | Scoop.it
Physicians may not think they have time for empathy. In the fast-paced world of healthcare, doctors typically have just minutes with the average patient to assess their condition, diagnose an illness, order tests or write prescriptions.

 

At the center of this encounter is a patient filled with emotion — fear of illness or death, anxiety about lost time at work, discomfort from pain and other symptoms, problems at home or work and even embarrassment, especially if the patient's illness is tied to self-defeating lifestyle choices such as smoking, drinking or obesity.

By acknowledging a patient's emotions in a non-judgmental way, ("drinking helped you cope with a stressful life") trust begins to build and better communication follows. The relationship between physician and patient becomes more productive, leading to better patient care and outcome.

 

By Newell Young, LICSW

more...
No comment yet.
Rescooped by Edwin Rutsch from Teaching Empathy
Scoop.it!

Cleveland Clinic’s approach to burnout focuses on relationships

Cleveland Clinic’s approach to burnout focuses on relationships | Empathy and HealthCare | Scoop.it
The “Listening with empathy” module, part of the AMA’s STEPS Forward™ collection of practice improvement strategies, offers more on effective patient-physician communication.

 

There are seven new modules available in STEPS Forward collection, bringing the total number of practice improvement strategies to 42. Several of the modules were developed thanks to a grant from, and collaboration with, the Transforming Clinical Practices Initiative.

 

https://www.stepsforward.org/Static/images/modules/41/downloadable/listening_with_empathy.pdf

 

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Doctors need empathy

Doctors need empathy | Empathy and HealthCare | Scoop.it
Empathy in clinical practice is an essential component of the doctor patient relationship. This is the understanding of how another human being is feeling without going through the emotional rollercoaster yourself. 

 

Unfortunately, however, it is often lacking. Indeed, studies of medical undergraduate education reveal some evidence that there is a decline in empathy as students move through their training. This could be because the message that predominates now seems to be that doctors and healthcare professionals need to detached if they want to remain professional. I think this is totally wrong and leads to poor patient experience as well as less effective doctors.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Grand Rounds Event: The Power of Empathy

Grand Rounds Event: The Power of Empathy | Empathy and HealthCare | Scoop.it
Dr. Helen Riess, Director of Empathy and Relational Science Program, Massachusetts General Hospital presents "The Power of Empathy"
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

The Patient Experience: Empathy + Innovation Summit

The Patient Experience: Empathy + Innovation Summit | Empathy and HealthCare | Scoop.it

The Patient Experience: Empathy + Innovation Summit brings together patient experience leaders, healthcare CEOs, innovators, nursing leaders, policy makers, caregivers, industry experts and patients who are committed to not just the patient or caregiver experience, but also the human experience.

The theme of this year's three-day, inter-professional conference is Empathy by Design and features expert speakers, panel discussions and workshops representing multiple healthcare professions and disciplines who design programs, services, structures, spaces, processes and more with empathy in mind.

As drivers of this critical work, we also promise to deliver an experience for attendees that exemplifies empathy and innovation at its best.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

The Power of Empathy in Clinical Practice

The Power of Empathy in Clinical Practice | Empathy and HealthCare | Scoop.it
This 10-hour inter-professional workshop is designed for physicians, pharmacists, dentists, nurses, and all health-related professionals who care for patients.

Participants will:

  • Develop an understanding of the meaning and utility of empathic practice
  • Discover and learn about complex social and psychological issues related to inter-professional empathic practice
  • Identify psychological and systemic barriers to empathy in healthcare
  • Cultivate humanistic skills that allow healthcare providers to continuously improve empathic skills
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Drowning in Empathy: The Cost of Vicarious Trauma | Amy Cunningham | TEDxSanAntonio 

Caregivers and emergency responders are empathetic individuals who risk suffering from Compassion Fatigue, a form of PTSD that is treatable using the steps described in Amy’s presentation.
more...
No comment yet.
Rescooped by Edwin Rutsch from Teaching Empathy
Scoop.it!

Communicating with Empathy

Communicating with Empathy | Empathy and HealthCare | Scoop.it
Communicating with empathy consists of six sessions that have been developed to promote sensitive and effective communication in end of life care.


Each session offers valuable, interesting and accessible learning that will be useful for informal carers, agency and care home staff, healthcare assistants and other staff providing end of life care.


Each session is designed to take 20-30 minutes to complete and the sessions can be completed in any order. The content includes interviews with professionals, patients and family members, video clips of simulated conversations and interactive exercises and quizzes.


At the end of each session learners can print or save a certificate which summarises the essential learning points.
Sessions:
1. Introduction to communication skills and how these are applied in end of life care
2. Making the most of listening
3. What do we mean by body language?
4. Responding to challenges in end of life care
5. Assessing and responding to communication needs
6. Examples of communication challenges: distractions in the workplace and communicating when there are language barriers

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Medical students need to learn the potent medicine of empathy

Medical students need to learn the potent medicine of empathy | Empathy and HealthCare | Scoop.it

This purely technical approach can obscure the human side of medicine and erode empathy — the ability to understand and care about what makes a patient tick.

 

In fact, the empathy levels of medical students actually decline as they progress through school. Many become emotionally disengaged from the people they’re caring for — and that disconnect can impair care...

 

Without empathy, doctors run the risk of alienating their patients. The relationship can become one-sided, with the physician simply dictating treatments and the patient following orders.

 

By WOLFGANG GILLIAR

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Empathy a Key Component of Physician Job Satisfaction

Empathy a Key Component of Physician Job Satisfaction | Empathy and HealthCare | Scoop.it

Empathetic listening can help physicians navigate difficult situations and forge deeper connections with patients, leading to greater professional satisfaction and joy, according to the American Medical Association.


Noting that patients and their families are often more satisfied and more open to adopting advice when physicians show true empathy while listening, the article describes 5 ways for doctors to become better listeners and connect with empathy.

 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

Healthcare professionals need empathy too! 

Healthcare professionals need empathy too!  | Empathy and HealthCare | Scoop.it
Recently, a number of media reports and personal testimonies have drawn attention to the intense physical and emotional stress to which doctors and nurses working in the NHS are exposed on a daily basis. Medical professionals are increasingly reporting feelings of exhaustion, depression, and even suicidal thoughts.

 

Long working hours, decreasing numbers of staff, budget cuts and the lack of time to address patients’ needs are mentioned as some of the contributing factors (Campbell, 2015; The Guardian, 2016). Such factors have been linked with loss of empathy towards patients and, in some cases, with gross failures in their care (Francis, 2013).

We recently argued for the importance of professionals’ emotional wellbeing in the development and exercising of empathy (Kerasidou, Horn, 2016).

 

 

 Written by Angeliki Kerasidou & Ruth Horn, The Ethox Centre, Nuffield Department of Population Health, University of Oxford

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

How Self-Compassion Can Help You Through a Breakup

How Self-Compassion Can Help You Through a Breakup | Empathy and HealthCare | Scoop.it
In his study, Sbarra measured how much self-compassion his participants brought into the lab, but it is not a fixed quality like eye color. You can cultivate self-compassion. Here are three ways to do that, excerpted from my new book, Splitopia: Dispatches from Today’s Good Divorce and How to Part Well.

1. See the universality of your experience

Suspecting that our suffering, failure, or loss is abnormal alienates us from others. In fact, suffering is part of the human experience (as is committing acts we later regret). Even your most successful, chipper friends have lost a loved one, made mistakes, or failed at a lifelong dream. You probably did behave less than perfectly in your marriage; it’s the rare person getting divorced—or staying married—who didn’t. But you also did many loving, lovely things over the years.
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

 (Teaching Empathy) Mission impossible? Replacing abuse with empathy  - SOUTH AFRICA  

 (Teaching Empathy) Mission impossible? Replacing abuse with empathy  - SOUTH AFRICA   | Empathy and HealthCare | Scoop.it

Abused in labour, depressed after giving birth – pregnancy can be a nightmare for women. But an inexpensive intervention is trying to change this by teaching caregivers to listen, empathise, and identify depression. 

 

“The PMHP has developed empathic training to address obstetric violence – the habitualised culture that enables the abuse of pregnant women. We can’t just plop in mental health services for women without fixing the sick environment,” adds Honikman, who is based at the University of Cape Town...

 

Empathic training focuses on role play, realistic case scenarios and small group engagement to illustrate the different components of empathic engagement and possible interventions.

 

“Participants role-play, as a group, the experience of what it is like to be the vulnerable mother engaging with a care worker. We facilitate ‘outing’ the aggressive, disrespectful interactions – the screaming and swearing at each other – in a way that is cathartic and funny,” says Honikman.

 

 

more...
No comment yet.