Empathy and Compassion
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Empathy and Compassion
The Empathy Movement Magazine: The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
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Designing with Empathy

Designing with Empathy | Empathy and Compassion | Scoop.it

UX design expert Dani Nordin shows how developing and communicating empathy produces a more comprehensive and nuanced view of your users that will improve your products.


She outlines a practical approach to user research that will help you uncover the principles and reasoning that guide your users' behavior.


She describes effective techniques for communicating research results to the design team and for obtaining UX design buy-in from stakeholders.

  • - Discover the four types of empathy that relate to UX design
  • - Learn why good UX design requires a well crafted user definition
  • - Explore best practices for planning research, recruiting participants, and conducting interviews
  • - Understand the value of interviews, contextual inquiry and ethnography in user research
  • - Discover how user-goal-driven personas help teams concur on user definitions
  • - Learn why user journeys and customer experience maps create stakeholder buy-in
  • - Understand the power of UX/CX strategy documents in creating alignment inside and outside your immediate business stakeholders
  • - Discern the distinctions and needs for design studios, principles, and briefs


Author and speaker Dani Nordin is the Director of UX, Digital Engagement at Pegasystems in Cambridge, MA. Prior to joining Pegasystems, she worked as the Senior UX Designer at Harvard Business Review, and was a Research Associate at the Bentley User Experience Center.

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Teaching empathy to children

Teaching empathy to children | Empathy and Compassion | Scoop.it

Working with kids to define empathy, a word that’s missing from Nova Scotia’s education curriculum...

And this is where teaching empathy gets more complicated than teaching a subject with standard right or wrong answers.


The key, explains Ryan, is for people to take time to understand what the best response might be. This means taking into account your own capabilities, but also, since we’re talking about empathy, after all, considering it from the perspective of the person you’re trying to help.

A child who understands that his mother is very tired because she’s been working hard might respond by being extra quiet on a Saturday morning so she can sleep in, or the child might respond by offering to do more chores to make her life easier. (Where can I get one of these kids?)


CHARMAINE DYMOND 

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Creative Morning - Empathy September 2015

Creative Morning - Empathy September 2015


As a speaker for Creative Morning's Grand Rapids, I spoke on the how we can apply our most human skill of empathy. This is presented through types of empathy applied to my work carried by an underlying story that follows me through my career.

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Do animals have empathy?

Empathy is the ability to understand and share feelings. Only a handful of species have this trait, including humans. A recent scientific study might have uncovered evidence that tells us why we feel this emotion — and it’s all thanks to a rodent.
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Teaching and learning about Empathy: A Cross Disciplinary Seminar

Teaching and learning about Empathy: A Cross Disciplinary Seminar | Empathy and Compassion | Scoop.it
This seminar will bring together the disciplines of Counselling, Social Work, Medicine and Veterinary Studies to explore the following questions:
  • How is empathy understood in my subject?
  • How is it taught in my subject?
  • What evidence do we have (from students or elsewhere) about the effectiveness of our teaching methods?

There will be 4 short 10 minute presentations from each subject area followed by a panel discussion and questions from the audience.  This event is organised by the Empathy Network. 

Dr Autumn Roesch-Marsh

Organizer of Teaching and learning about Empathy: A Cross Disciplinary Seminar

 

Dr Autumn Roesch-Marsh
 https://www.linkedin.com/in/autumn-roesch-marsh-7996a24a
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Consoling Voles Hint at Animal Empathy

Consoling Voles Hint at Animal Empathy | Empathy and Compassion | Scoop.it
Larry Young from Emory University, who studies prairie voles, has seen this behavior again and again. To him, it's a sign that the rodents are showing empathy.

Such claims have proven controversial in the past. For example, in 2012, scientists at the University of Chicago showed that rats will free trapped cage-mates, even if they have to sacrifice a bit of chocolate to do so. The researchers billed these rescues as evidence of empathy—that “rats free their cagemate in order to end distress.”


ED YONG

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Study: The Differential Relations Between Empathy and Internalizing and Externalizing Symptoms in Inpatient Adolescents

Study: The Differential Relations Between Empathy and Internalizing and Externalizing Symptoms in Inpatient Adolescents | Empathy and Compassion | Scoop.it
Impaired empathy is associated with a variety of psychiatric conditions; however, little is known about the differential relations between certain forms of psychopathology and cognitive and affective empathy in adolescent girls and boys.


The aim of this study was to examine the relations between externalizing and internalizing disorders and cognitive and affective empathy, respectively, while controlling for covariance among different forms of psychopathology, separately in girls and boys.


A total of 507 inpatient adolescents (319 girls and 188 boys) in the age range of 12–17 years completed the Basic Empathy Scale that measures affective and cognitive empathy.


  • Malgorzata Gambin
  • Carla Sharp


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Design Thinking: Empathy: Both a Skill Set and a Mindset

Design Thinking: Empathy: Both a Skill Set and a Mindset | Empathy and Compassion | Scoop.it

 A panel of experts, mostly outside the field of education, discussed how they use design thinking to approach problems. In this discussion, business owner and consultant Coonoor Behal, said something that became my most important take-away of the day:


Empathy isn’t simply one skill we can teach. Instead, empathy is a way of thinking resulting from proficiency with a collection of skills. In other words, to effectively teach empathy, we have to understand its components.


Empathy is a mindset resulting from proficiency with a skill set


Brianna Crowley 

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From Project Syria to That Dragon, Cancer: the rise of empathy video games: EMPATHY GAMES ARE AN EMERGING GENRE OF VIDEO GAMES

From Project Syria to That Dragon, Cancer: the rise of empathy video games: EMPATHY GAMES ARE AN EMERGING GENRE OF VIDEO GAMES | Empathy and Compassion | Scoop.it

 “People use 'empathy games' as a blanket term for many types of entertainment,” says Romero, “ranging from edutainment to games that feature characters and stories that don’t fit in the typical genre canon.


Papo & Yo is not an educational game or a cautionary tale - we are not trying to teach. Instead, it tells an emotional story that we had never before seen explored in video games.” 


 Jonathan Wells 

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Empathy and attention come into focus for preterm kids

Empathy and attention come into focus for preterm kids | Empathy and Compassion | Scoop.it
  • Empathy and attention skills less developed in preterm kids
  • Cartoon characters used to gauge kids understanding of social conventions
  • Research turns to working memory and response times

LOCAL research has confirmed children born extremely prematurely or ‘preterm’ have a less developed sense of empathy and poorer attention skills than typically developing children but the work has failed to determine if there is link between the two. 


It is common for preterm children to have delays in speech and language development, attention and motor skills, UWA clinical psychologist and lead author Dr Catherine Campbell says.


by  Teresa Belcher

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Emotional empathy = cognitive empathy * anxiety

Emotional empathy = cognitive empathy * anxiety | Empathy and Compassion | Scoop.it
Where “cognitive empathy” is the new term for what I’ve simply been calling empathy: theory of mind that predicts the other person’s state correctly.


This seems to be primarily a function of mirror neurons. Contrast with projection: theory of mind that produces incorrect predictions.

Back in high school, I remember an English class exercise where we were given a bunch of photographs of an actress making different facial expressions, and we had to match each picture to emotions that ranged from simple, like “happy” and “angry”, to complex, like “pity” and “contempt”.


Aeoli Pera

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Empathy at Work: Developing Skills to Understand Other People

Empathy at Work: Developing Skills to Understand Other People | Empathy and Compassion | Scoop.it
Using Empathy Effectively

To start using empathy more effectively, consider the following:

Put aside your viewpoint, and try to see things from the other person's point of view.
When you do this, you'll realize that other people most likely aren't being evil, unkind, stubborn, or unreasonable – they're probably just reacting to the situation with the knowledge they have.

Validate the other person's perspective.
Once you "see" why others believe what they believe, acknowledge it. Remember: acknowledgement does not always equal agreement. You can accept that people have different opinions from your own, and that they may have good reason to hold those opinions.

Examine your attitude.
Are you more concerned with getting your way, winning, or being right? Or, is your priority to find a solution, build relationships, and accept others? Without an open mind and attitude, you probably won't have enough room for empathy.

Listen.
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Ten Things Everyone Should Know About White Privilege Today

Ten Things Everyone Should Know About White Privilege Today | Empathy and Compassion | Scoop.it

9.  The privilege discourse is missing an important element: empathy and compassion for the oppressor.  Social justice activist, Kit Miller (a White woman), observes that empathy has a hard time flowing upstream.


Few are more starved for empathy than those who have structural power, because they are often dehumanized on the basis of having that power. How many of us, for example, see police officers as individual human beings motivated by the same universal human needs (e.g., love, acceptance, contribution, mutuality) as the rest of us? How about the politicians belonging to the political party you dislike most? 

Peace activist Miki Kashtan (also a White woman) explains in a still unpublished book:
 Reweaving Our Human Fabric: Transforming the Legacy of Separation into a Future of Collaboration(link is external)
 

"If we take seriously the radical idea that all human beings are indeed human, it becomes immediately clear that defeating others can only reproduce oppression.


Empathy for the oppressor, on the other hand, leads to recognition of the full humanity of all, and to an appreciation of the depth of the tragedy that has led some to act in harmful ways.


The tragedy in question is the disconnection from our own source of human striving and of beauty. Demonizing "the enemy" leaves no real grounds for hope. It is only a deep understanding that the advantages of privilege come with a package of disadvantages, and that to become an oppressor we must first have been "



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How to Teach Kids Empathy Through Dance

How to Teach Kids Empathy Through Dance | Empathy and Compassion | Scoop.it

Schools are increasingly using movement and expression as vehicles for teaching kids social-emotional skills.


Poindexter is a teaching artist for Dancing Classrooms, a nonprofit based in New York City that brings ballroom dancing to schools primarily in underserved communities.


Started by the dancer Pierre Dulaine in 1994, the 10-week program was featured in the 2005 documentary Mad Hot Ballroom and uses ballroom as a vehicle for teaching elementary- and middle-schoolers social-emotional skills like respect and teamwork and, by extension, empathy.


For many underprivileged students, in-class time with programs like Dancing Classrooms is the only time they will have regular exposure to the arts

AUDREY CLEO YAP
 

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Should You Invest in Empathetic Consumers?

Should You Invest in Empathetic Consumers? | Empathy and Compassion | Scoop.it

Creating a customer experience that is truly greater than the sum of its parts isn't always about promoting absolute value. More often than not, it's about nurturing the value of taking the producer's point of view.

The idea that empathetic companies - those that "step outside of themselves" and "walk in someone else's shoes" - are more successful and more likely to discover opportunities for growth isn't new. Ever since Dev Patnaik and Peter Mortensen wrote their bestselling book Wired to Care: How Companies Prosper When They Create Widespread Empathy, empathy has become an important management skill. If empathy yields benefits on the production side, what about the consumption side? In addition to fostering the empathetic company, should managers invest in empathetic consumers?


Markus Giesler

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When hurt, rodents may console each other: The secret to empathetic behavior lies in the hormone oxytocin

When hurt, rodents may console each other: The secret to empathetic behavior lies in the hormone oxytocin | Empathy and Compassion | Scoop.it

The secret to empathetic behavior lies in the hormone oxytocin, which promotes maternal bonding and feelings of love among humans, too.  


Dogs, dolphins and elephants are known to show empathy when a loved one is in pain, and now researchers have found the first consoling behavior in a rodent, known as the prairie vole.

Researchers say the findings, published Thursday in the US journal Science, could help scientists better understand human disorders such as autism and schizophrenia, in which a person's ability to sense the emotions of others is disrupted.

The secret to empathetic behavior lies in the hormone oxytocin, which promotes maternal bonding and feelings of love among humans, too.

Scientists at the Yerkes National Primate Research Center at Emory University created an experiment in which they isolated prairie voles -- dark rodents which mate in long-term monogamous pairs and raise their offspring together -- from others they knew.

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luc taesch's curator insight, January 25, 2016 11:49 AM

oxytocin and empathy

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Microsoft Design: Empathy

An intro to inclusive design

https://www.microsoft.com/en-us/design/inclusive?ocid=inclusivethefilm
A 20 minute short film examining inclusive design as an approach to making and sharing examples from the physical and digital worlds.


Having empathy is critical to the design process. Understanding how that differs from sympathy is even more powerful. Explore how this develops into


Welcome to the official Microsoft YouTube channel, your source for news about Microsoft's consumer products and services.


AJ Paron-Wildes Regional Architectural and Design Manager Allsteel A.J. Paron-Wildes has acquired significant experience working in the design/build industry .

Dev Patnaik's presentation at the Better by Design CEO Summit earlier this year delves into empathy and how it can be a powerful tool within any business.

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Create better content by being empathic

Create better content by being empathic | Empathy and Compassion | Scoop.it
Marketers should aim to relate to their audience in order to write articles that resonate with it, using empathy as a means to create better content.

According to content marketing consultancy Stories by Emma’s Founder Emma Siemasko, empathy is understanding and sharing the feeling and emotions of someone else.

In an article for content marketing news website The Content Standard, she writes that by being empathic, marketers will be able to create content that relates to their readers’ problems and solves them.
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Prairie Voles Show Empathy Just Like Humans

Prairie Voles Show Empathy Just Like Humans | Empathy and Compassion | Scoop.it
Until now, consolation has only been observed in relatively large brained animals—apes, elephants, dogs, and some large birds.


This study shows for the first time, however, that animals as small as rodents are capable of empathetic behaviors that extend beyond just ensuring their offspring survive, to actually helping others around them that are in need.


“Consolation might be present in many more animal species than was previously thought,” says James Burkett, a neuroscientist at Emory University and lead author of the study...


“This does not mean animals experience empathy in the same way we do, but the basic foundation for empathy and consolation may be present in many more species than once thought.”


By Grennan Milliken P

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The problem with empathy games

The problem with empathy games | Empathy and Compassion | Scoop.it

by DAN SOLBERG

In 2012, Caballero, used the term “empathy game” to describe the conceptual underpinnings of his company’s game Papo & Yo, which told the story of a Brazilian boy growing up with an alcoholic and abusive father. That same year, personal and autobiographical games began garnering attention from wider audiences with titles like Cart Life and Dys4ia giving the genre an overall boost.

The rise of the empathy game genre, however, brings up some interesting issues surrounding players’ psychological responses to these games, and how exactly people should go about playing them.

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Building Empathy in Classrooms and Schools

Building Empathy in Classrooms and Schools | Empathy and Compassion | Scoop.it
Teachers Brianna Crowley and Barry Saide offer advice on developing an empathic mindset in an education culture that doesn’t always value it but desperately needs it.


Empathy is a complex concept and a difficult skill. It’s time for educators to recognize the strength it takes to create, balance, and sustain an empathic mindset in a culture that doesn’t always value it.


Empathy in education is often deemed a “soft skill.” Sometimes we equate empathy to coddling, weakness, or even label it as a gender-specific trait. It is none of these things. We’re neither born with it, predisposed to it, or incapable of it. Empathy doesn’t happen because we do a few icebreakers in the beginning of the school year.

Putting Empathy in the Curriculum
  • Language Arts: ...
  • STEM classes...
  • Public Speaking:...
  • Behavior Management: ...
     
Take Action, Be Intentional


By Brianna Crowley & Barry Saide

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Teaching autistic children expression may help them develop empathy

Teaching autistic children expression may help them develop empathy | Empathy and Compassion | Scoop.it
Researchers created a questionnaire to investigate how expressive actions used to communicate to other people correlate to ability to understand emotions of others.


Study revealed that there is a direct connection – more expressive people tend to be more empathic.


Dr Justin Williams, leader of this research, said: “empathising is a skill associated with the experience and expression of actions such as gesture and facial expression. Children with autism have difficulties in these kinds of social communication.  The results of this study suggest that it may be possible to promote empathic ability using drama-type activities that teach social actions like facial expressions and gestures”.



image https://en.wikipedia.org/wiki/Autism


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Artist, students collaborate on mural at Mass MoCA's Kidspace: Fourth-graders collaborate on mural about empathy

Artist, students collaborate on mural at Mass MoCA's Kidspace: Fourth-graders collaborate on mural about empathy | Empathy and Compassion | Scoop.it
By Jenn Smith
The mural project, which will be unveiled on Saturday, Jan. 30, as part of Mass MoCA's annual "Free Day," hangs in the "Walk in My Shoes" exhibition.


The show represents the first year of a four-year federally funded arts education initiative partnering northern Berkshire schools with the Massachusetts Museum of Contemporary Art, with additional support from the Institute of Museum and Library Services.


This first-year exhibit features the theme of "empathy," with artwork by Jamie Diamond, Jesse Fleming, and Aaron Johnson. Forthcoming exhibits will relate to themes of optimism and courage.

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A Case for Meditation in Schools

A Case for Meditation in Schools | Empathy and Compassion | Scoop.it

One Emory University study found that Mindfulness Meditation can help people with a lack of empathy, as well as those who suffer from Autism or Aspergers.


Mindfulness teaches that self-centeredness leads to disease while being altruistic creates a benefit to oneself and others. It’s clear that this change in thought process--from thinking about self, to thinking about others, can truly benefit those living in cities where gang culture and violence is prevalent.

More schools should adopt Meditation in an attempt to help their students focus not only on their cognitive intelligence, but also on their emotional IQ’s. Students who were given meditation training in the Bronx had experienced stressful situations early on in their lives. Many of them lost loved ones due to violent circumstances.



BY ELIZABETH AGUIRRE, 


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Why Empathy Matters

Why Empathy Matters | Empathy and Compassion | Scoop.it

The philosopher Roman Krznaric has spent years thinking about empathy, and he suggests you forget the idea that it’s some fluffy, feel-good concept. Krznaric argues that empathy is radical and dangerous, because it offers the possibility of real change.


He also says it’s not a concept to reserve for the down and out. To really address the world’s empathy deficit, we must equally apply it to our neighbors and to people in power. Monday, we’ll talk about our capacity for empathy and why it matters. (Rebroadcast)

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