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Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
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Empathy: Why healthcare companies must feel with patients

Empathy: Why healthcare companies must feel with patients | Empathy and Compassion | Scoop.it

Connecting with customers enables growth in any industry. But where many brands go wrong is in thinking that social media “likes” equal connection. It’s not about “likes” – it’s about understanding. Only through understanding can companies create meaningful connections with their customers, or in the healthcare industry, their patients.


So what does that look like? In a word: Empathy.


Empathy in Action...


Why Empathy Matters...


Empathy creates understanding
Fighting confusion and misinformation within healthcare can be difficult. Through empathy, both providers and patients can find understanding, allowing for more trust and clarity on both sides of the healthcare coin....


Empathy opens doors...

Empathy builds relationships...

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Entangled Empathy: An Alternative Ethic for Our Relationships with Animals

Entangled Empathy: An Alternative Ethic for Our Relationships with Animals | Empathy and Compassion | Scoop.it
Gruen describes entangled empathy as a type of caring perception focused on attending to another’s experience of well-being.


It is an experiential process involving a blend of emotion and cognition in which we recognize we are in relationships with others and are called upon to be responsive and responsible in these relationships by attending to another.


When we engage in entangled empathy we are transformed and in that transformation we can imagine less violent, more meaningful ways of being together.

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Coping With Empathy Overload

Coping With Empathy Overload | Empathy and Compassion | Scoop.it
Do people tell you that you are just too sensitive? Maybe you are Empathic. Empaths feel what others are experiencing physically, emotionally, or mentally.


Yes, there are advantages to knowing what others are feeling, but you really don't want to feel that person's headache or know someone's pants are too tight! All these sensations can become overwhelming, yet empathy can be really useful. So, here are some ways to live as an Empath without getting beat up by your sensitivities.

The first step to dealing with empathic sensitivity is to know what is yours and what isn't. If you are not prone to headaches, yet all the sudden you have one, look around and see who nearby has a furrowed brow. You might not see the person because you by empathic with people who are near by as well with people you are strongly connected to. You can see why empathic people can feel a sensation without realizing it isn't theirs.


So what can an empath do?


by Cindy Griffith-Bennett 

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Lakewolf Whitecrow's comment, March 1, 3:26 PM
I've been studying the use of empathy in therapeutic sessions since 1981. Though I haven't a degree, I do have experience with writing white papers via my appointment to PA governor Shapp's Gay Task Force as the organiser of the Gay Youth Committee in 1975.
Lakewolf Whitecrow's comment, March 1, 3:27 PM
I was appointed at age 16.
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How self-compassion can change the way you see the world by Louise Watson

How self-compassion can change the way you see the world by Louise Watson | Empathy and Compassion | Scoop.it

Self-compassion leads to compassion for others

The nicest part of the meditation for me this time was in acknowledging that when all’s said and done, we all want the same thing; we all want to be happy, to have the best life we can have with what we’ve got, and that sometimes, we may go about it the wrong way.


Often, when we make mistakes, we can try to cover our guilt by placing the blame on others; ‘I only did it because of X, Y and Z!’ we cry, ‘I’m a good person; you don’t know what I’ve been through!’

We expect people to forgive us and be compassionate towards us, yet don’t do the same for those who hurt us in some way.

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Leading the way from competition to compassion

Leading the way from competition to compassion | Empathy and Compassion | Scoop.it

By Adelle M. Banks


Since she was installed as president of Spalding University, Tori Murden McClure has encouraged students and faculty to feed the hungry and repair houses for the needy, helping the Louisville, Ky., school clock in 1.6 million service hours in one year.


So when she learned of religion scholar Karen Armstrong’s Charter for Compassion, the Protestant president pushed to have her Catholic university designated the world’s first “compassionate university.

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Occupy Empathy Tent - Feb 24, 2015

Occupy Empathy Tent - Feb 24, 2015 | Empathy and Compassion | Scoop.it

full post

http://facebook.com/EmpathyCenter/posts/937212546323408


I set up the empathy tent yesterday in downtown Berkeley and hope to set up again tomorrow. 
http://cultureofempathy.com/OccupyEmpathy/


The city will not give a permit so I set up without one under the 1st amendment free speech and expression. The city didn't give me any trouble so far. We'll see what happens. I've offered to have a empathic dialog about this issue with the city officials but they say they are too busy. If they try to give me a citation I will not accept it, I'll only support an empathic dialog. Not accepting a citation could mean 72 hours of jail time for me.


I talked to 50 people or more. Handed out a couple hundred flyers, started wearing the empathy t-shirt that David Hazen made.


We now need to start expanding the empathic space and make it more engaging and inviting. I can only carry the tent, so we need more people involved to bring chairs, etc. to fill in the space.

  • I talked with some street musicians about bring in music.
  • Some students said they were interested in learning empathic listening and offering it to the homeless in the area.
  • We are talking with various people to host empathic dialogs between different groups in the area to address various tensions.
  • We need to keep designing and iterating and creating an empathic space and movement.


Warmly
Edwin

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7 Reasons Why Empathy Is Important in a Relationship

7 Reasons Why Empathy Is Important in a Relationship | Empathy and Compassion | Scoop.it
Why is empathy so important?

If everyone in the world could empathize with each other, the world truly would be a better place.


It is understandable that hoping for worldwide empathy is a long shot, so why not start slow and learn to empathize with your significant other?


Here are 7 glaring reasons why empathy is very important in a relationship, and why you should be practicing this virtue.


#1 Bridge the divide. ...

#2 Give each other attention. ...

#3 Bring out the positive. ...

#4 Compassion is practiced....

#5 Walk a mile in someone else’s shoes...

#6 It teaches patience....

#7 Work on your flaws...


Self-awareness and a non judgmental attitude is needed before you can properly empathize with someone. Look within yourself and find the strength to be less selfish and more understanding and you are well on your way to connecting better with your loved ones.

 By Lianne Choo

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What is an Empathy Map?

What is an Empathy Map? | Empathy and Compassion | Scoop.it

What is an empathy map, and why do we use it?

An empathy map allows you to synthesize all the different things you have observed, heard, and read about your customers. Once you begin to brainstorm the customer’s daily experience, new insights about their current obstacles and needs will emerge.


Empathy maps help you stay grounded and in the minds of your users.

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Why empathy may be the best risk management strategy

Why empathy may be the best risk management strategy | Empathy and Compassion | Scoop.it

Thirty-six states have “apology laws” that prohibit certain statements or expressions of sympathy by a physician from being admissible in a lawsuit.


Experts in the field say that while the laws may help some physicians feel more comfortable about expressing empathy, they aren’t really necessary to avoid lawsuits.


Instead, good patient-physician relationships and open disclosure are the keys to responding successfully to a bad outcome.


By Beth Thomas Hertz

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(Study) The "cost of caring" in youths' friendships: considering associations among social perspective taking, co-rumination, and empathetic distress.

(Study) The "cost of caring" in youths' friendships: considering associations among social perspective taking, co-rumination, and empathetic distress. | Empathy and Compassion | Scoop.it

The current research considered the costs of caring in youths' friendships. The development of a new construct, empathetic distress, allowed for a direct test of the commonly held belief that females suffer greater vicarious distress in response to close others' stressors and problems than do males.


Empathetic distress refers to one's strongly sharing a relationship partner's distress over problems to the point of taking on the partner's distress and experiencing it as one's own.


This new construct was examined in an ethnically diverse sample of early adolescents who responded to a series of questionnaires in their classrooms. Results indicated that girls did experience greater empathetic distress in friendships than did boys.


In addition, the current research revealed that social perspective taking in friendships (i.e., the social-cognitive ability to infer and understand the friend's perspective) had adjustment trade-offs in that it predicted greater positive friendship quality but also greater empathetic distress in the friendship. Interestingly, the associations of social perspective taking with both positive friendship quality and empathetic distress were partially mediated by co-rumination or excessive discussion of problems.


Applied implications of the findings that girls' greater social perspective taking and associated co-rumination contributed both to their greater positive friendship quality but also to greater costs of caring in the form of empathetic distress are discussed. 


Smith RL1Rose AJ.

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'Too much of a good thing': When empathy is overwhelming

'Too much of a good thing': When empathy is overwhelming | Empathy and Compassion | Scoop.it
Research has shown that empathizing with others can be exhausting, especially for religious leaders and health care professionals.


 

.."The more a person has the social-cognitive ability to … see where (someone else) is coming from, the more susceptible the person is to taking on that distress," she said."


.."Having a high level of social support, however, was linked to a greater likelihood of experiencing depressive symptoms." "It is possible that social support, unlike self-esteem and mastery, tends to create greater exposure to other people's problems and hardship," making opportunities to empathize a fixture of group interactions, the study reported."


...."Smith noted that to empathize without becoming overwhelmed, people have to create emotional boundaries. Her advice includes avoiding rehashing a negative event again and again, taking note of more positive situations in the person's life and fostering gratitude every day."


by Kelsey Dallas

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Follow Empathy to Great Leadership

Follow Empathy to Great Leadership | Empathy and Compassion | Scoop.it
Leadership is caring about the people whom you lead. It involves putting the needs of others first. Leaders should be interested in knowing how the people they are leading are faring and what their needs are. How would they like to be treated? What are their feelings? These are the questions leaders should be asking themselves. Anybody who puts self-interest first, failing to think about the needs of others, does not qualify to be referred to as a leader.

Those who are in the position of leadership without empathy fail the test of leadership.

Howard Schultz, CEO of Starbucks, summed up the purpose of empathy in the workplace in his book, “Onward: How Starbucks Fought for Its Life without Losing Its Soul”:

“Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo. Find new ways to see. Never expect a silver bullet. Get your hands dirty.Listen with empathy and overcommunicate with transparency.

Monica P. Hawkins

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5 Ways Teachers Can Beat Bullying in the Classroom: (combat bullying and promote empathy)

5 Ways Teachers Can Beat Bullying in the Classroom: (combat bullying and promote empathy) | Empathy and Compassion | Scoop.it

To help ensure a healthy learning environment for all students, teachers need to combat bullying in their classrooms and promote empathy - the ability to see the world from someone else's perspective.


Here are some approaches recommended by The BULLY Project, a campaign inspired by the award-winning film BULLY:

  • Create ways for your students to report bullying confidentially....
  • Change up your disciplinary approach....
  • Work for inclusion...
  • Use positive reinforcement....
  • Organize a ‘kind committee....

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Entangled Empathy: How to Improve Human-Animal Relationships

Entangled Empathy: How to Improve Human-Animal Relationships | Empathy and Compassion | Scoop.it

 A new book by Wesleyan University philosopher Lori Gruen  called Entangled Empathy: An Alternative Ethic for Our Relationships with Animals

 is a wonderful addition to a growing literature in the transdisciplinary field called anthrozoology , the study of human-animal relationships (the Kindle edition can be found here.

An interview I did with Professor Gruen lays out the basic foundation for her ideas about entangled empathy, a new and practical ethic for improving our relationships with nonhuman animals (animals) and also other humans. When I asked her to answer a few questions, in true form and in living up to her own deep connections with other animals, Professor Gruen wrote back to me, "Ok at the vet with one of my rescued rats, will do this as soon as I get home!"


Why did you write your new book?

I have been thinking about and writing about and talking about empathy for a while.


 I was at a conference at Yale a year or so ago and many people came up to me after my talk wanting to learn more about entangled empathy. 


by Marc Bekoff


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The growing importance of empathy in business

The growing importance of empathy in business | Empathy and Compassion | Scoop.it
Business leaders may not consider empathy to be an important skill for success. They may even see it as a weakness. But as Belinda Parmar, CEO of consultancy LadyGeek and author of 'The Empathy Era', explains in this video interview with The Economist Intelligence Unit, it is in fact emerging as a critical business capability. 
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3 Ways to Boost Empathy (and Why)

3 Ways to Boost Empathy (and Why) | Empathy and Compassion | Scoop.it
Cultivating empathy and connection is a non-negotiable of stress management. People who are more connected in life report greater life satisfaction and show much greater resilience, meaning that they bounce back from adversity more quickly and easily.


(More on the building blocks of resilience.)

Here are 3 ways to boost your empathy, connection, and resilience—and lower the impact of negative stress.

Try the Five-Minute Favor....

Offer your help ...

Become a loving listener...



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Fish Empathy Quilt

Fish Empathy Quilt | Empathy and Compassion | Scoop.it
OK, I had to admit that I had my doubts when I heard the first rumblings about a giant “fish quilt” we were making to raise awareness about the fact that fish are intelligent, intriguing animals who feel pain just as all other animals do and that they don’t deserve to be violently killed for food, painfully hooked for “sport,” or cruelly confined in aquariums. But now that I see the finished product, I have to admit that it’s pretty cool.
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The art of listening | Kathleen Macferran

This talk was given at a local TEDx event, produced independently of the TED Conferences. In this thought provoking talk, Kathleen Macferran explores the power of listening to open doors and potentially to transform people.


'The quality of listening is what people care about'


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Empathy to Purchase - The Hub

Empathy to Purchase - The Hub | Empathy and Compassion | Scoop.it
Increased sales and a strong bottom line usually are precursors of boardroom discussions about accountability. That dialogue is broadening, however, as the complexities of today’s marketplace have led to a less black-and-white conversation — a more humanized version of accountability.

Your living, breathing, growing organization needs a heart. You need to “psychologically identify with, or vicariously experience the feelings, thoughts, or attitudes of another.” That is the dictionary definition of empathy, and for businesses and brands it means having a heightened consideration for the wants, needs and passions of their consumers.

Empathy is a key competency in everything from business leadership to parenting.


It moves us from the simple identification and knowledge of needs to a depth of understanding, experience with, and belief in those needs, wants, and desires. Empathy can help businesses align authentically with what their consumers care about.

However, as we seek to develop successful solutions and innovations for brands to meet the needs of consumers and shoppers, empathy can be a big challenge


by Sharon Love 


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Not Running a Hospital: Riess delivers on empathy

Not Running a Hospital: Riess delivers on empathy | Empathy and Compassion | Scoop.it

Empathy is a fashionable topic, but the discussion surrounding it is often a bit touchy-feely, short on rigor.  In contrast, I recently came across this excellent TEDx talk by Helen Riess delivered at Middlebury a bit over a year ago.  It's 17 minutes are worth watching in several respects--thoughtful, understated, and substantive.


Helen is local, based at MGH, so I gave her a call and she told me about some of her activities.  With the encouragement of her hospital, she's started a firm called Empathetics, which is conducting training for clinicians based on her research.


You see, empathy isn't just about feeling warmth and connection: The emotional connection also has roots in neurobiology and physiology.



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Actors Help Inmates Develop Empathy

Actors Help Inmates Develop Empathy | Empathy and Compassion | Scoop.it
Sabra Williams, an actor and the Actors' Gang prison program director, explains that once inmates are given the tools and the opportunity to work as a team they develop empathy and start to create healthy relationships.


'People in prisons survive by numbing their emotions, and when people are numb they have no empathy and continue to commit crimes,' she says. One inmate confirms, 'I came here to learn how to control my emotions rather than let my emotions control me.'


Another who has done the course several times explains, 'It puts your head in a different mind-set.'

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Why it's so difficult for physicians to be empathetic and analytic at the same time

Why it's so difficult for physicians to be empathetic and analytic at the same time | Empathy and Compassion | Scoop.it

For years, physicians have been urged to show more empathy during patient encounters, but most doctors would tell you it isn't quite that simple.

For physicians who struggle to balance empathy with analytic thinking during patient visits, neuroscience researcher and brain-imaging expert Anthony Jack, PhD, has a somewhat comforting explanation: It's not your fault, it's your brain's.


Jack, who leads Case Western Reserve University's Brain, Mind and Consciousness lab, has employed brain-scanning technology to discover that, the more active the region of the brain responsible for analytic thinking is, the less active the region governing empathy becomes.


In other words, the brain's analytic and empathetic systems operate in constant tension with one another.


By Brandon Glenn

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AI should be 'human-like' and capable of empathy to avoid existential threat to mankind

AI should be 'human-like' and capable of empathy to avoid existential threat to mankind | Empathy and Compassion | Scoop.it
By creating some form of homeostasis within the AGI, Shanahan believes that the potential of AI can be realised without destroying civilisation as we know it.


For an AGI to be able to understand the world in the same way as humans do it would involve certain pre-requisites, including the capacity to recognize others, the ability to form relationships, the ability to communicate, and empathy.

One way of creating a human-like machine is through mimicking the human brain in its design, as Shanahan pointed out, "we know the human brain can achieve this". Scientists are, however, still some way from even mapping the brain, let alone replicating it.


By Anthony Cuthbertson

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Roots of Empathy is proud to present : Bruce D. Perry, - Born for Love: Why Empathy is Essential and Endangered

Roots of Empathy is proud to present : Bruce D. Perry, - Born for Love: Why Empathy is Essential and Endangered | Empathy and Compassion | Scoop.it

Born for Love: Why Empathy is Essential and Endangered
 
On the evening of May 11, 2015 Roots of Empathy is proud to present Dr. Bruce D. Perry, renowned child psychiatrist and child-trauma specialist. Dr. Perry's keynote address will launch the Fourth Annual International Research Symposium, but will also be open to the public. This event will be hosted by CBC Radio's Mary Ito (Fresh Air). If you plan on attending the full symposium, please note that the event is already included in the symposium registration.

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Federal Way schools foster empathy through community service +Video

Federal Way schools foster empathy through community service +Video | Empathy and Compassion | Scoop.it
FEDERAL WAY, Wash. -- School children in Federal Way are busy learning much more than what can be found in a text book. A district-wide effort to teach youngsters about empathy and compassion is proving to be some of the most successful and rewarding lesson plans teachers can make.

Children at Wildwood Elementary School are learning through their work to help the homeless and by raising money to buy sewing machines for women in India to provide for their families.

"You feel better when you know that you're making somebody else happy," Wildwood student Amaya Vili said.
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