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Empathy and Compassion
The Empathy Movement Magazine: The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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▶ Ashoka's Start Empathy Initiative - YouTube

Start Empathy, an initiative of Ashoka, is a community of individuals and institutions dedicated to building a future in which every child masters empathy.

Empathy is the ability to understand the feelings and perspectives of others, and to use that understanding to guide one's actions. It is critical both to individual human development and to our collective ability to solve problems and build a stronger society.

Start Empathy is not out to build a single program, curriculum, or silver-bullet fix. Rather, we're working to unleash demand for empathy as a core 21st century skill -- collaborating with social entrepreneurs, educators, parents, and key players in the media, business, and academic sectors to make empathy as essential as reading and math in early education. Success will take all of us, and will require rethinking how we parent, educate, and raise our children in a world that is changing faster than ever befor

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msnbc: Melissa Harris-Perry: Empathy 2: Chris Christie and Bill Clinton

msnbc: Melissa Harris-Perry: Empathy 2: Chris Christie and Bill Clinton | Empathy and Compassion | Scoop.it

The MHP panel discusses Chris Christie and Bill Clinton and how important a sense of empathy is in whether we trust our politicians.

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msnbc: Melissa Harris-Perry: Empathy 1: The politics of empathy

msnbc: Melissa Harris-Perry: Empathy 1:   The politics of empathy | Empathy and Compassion | Scoop.it

The politics of empathy State Sen. Nina Turner, D-Ohio, Bryce Covert, Victoria DeFrancesco Soto and Avik Roy discuss how empathy, or the lack thereof, fuels and influences policy.

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Frans de Waal on chimps & bonobos and Empathy | NPR - To the best of our KNOWLEDGE

Frans de Waal on chimps & bonobos and Empathy | NPR - To the best of our KNOWLEDGE | Empathy and Compassion | Scoop.it

Are humans unique - or really not that different from other apes?  Primatologist Frans de Waal says chimps & bonobos share many of our traits, including empathy and a sense of fairness.  He describes some of his research that challenges assumptions about human exceptionalism.

 

"Paulson: You’re talking about empathy here - the capacity to recognize another chimpanzee’s pain or difficulties, and then to help that animal.
 
 de Waal: Yeah. Empathy is one of those traits that humans over-estimate the complexity of. And that’s why if you tell the average psychologist, you say that there is empathy in animals, they will say that’s not possible. Because they think empathy means that you consciously put yourself in the shoes of somebody else. Now we know from human research that is not the case. In human research we know that there’s a lot of empathy, automatic empathy responses.
 
 Like if I’m frowning and looking sad, you’re going to be frowning and looking sad. Because you’re going to be affected by my facial emotions, right? If I’m happy and laughing and smiling, you’re going to be laughing and smiling. And so there’s a lot of bodily connection in human empathy. And that bodily connection, which is usually called emotional contagion, is easily demonstrable in lots of animals. And so we can test out these bodily connections that exist, and that’s how empathy basically starts."

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Creating Engagement Through Empathy Engineering?

Creating Engagement Through Empathy Engineering? | Empathy and Compassion | Scoop.it
So how do you go about creating empathy?

I like to apply a simple 3 step model to creating empathy. Fig1. – Empathy Engineering Framework – gives more detail, but in essence this is about: Values; Consistency & Relevance.

 

Values – You need to find out what it is that your customers feel are the most emotionally compelling reasons – that match your commercial goals – for dealing with you.Consistency – You must communicates these in as consistent a way as you can across all of your contact points, including most significantly, through all of your colleagues.Relevance – In doing so you will begin to drive the level of engagement your customers have with your company. Engagement leads to empathy – providing your values are aligned.

Nicola Collister 

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Harvard Business Review: Spark Innovation Through Empathic Design

Harvard Business Review: Spark Innovation Through Empathic Design | Empathy and Compassion | Scoop.it

Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.

 

Almost every company competes to some degree on the basis of continual innovation. And to be commercially successful, new product and service ideas must, of course, meet a real—or perceived—customer need. Hence the current managerial mantras: “Get close to the customer” and “Listen to the voice of the customer.” The problem is, customers’ ability to guide the development of new products and services is limited by their experience and their ability to imagine and describe possible innovations. How can companies identify needs that customers themselves may not recognize? How can designers develop ways to meet those needs, if even in the course of extensive market research, customers never mention their desires because they assume those desires can’t be fulfilled?

 

A set of techniques we call empathic design can help resolve those dilemmas.

 

by Dorothy Leonard and Jeffrey F. Rayport

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Cartoon: Empathy Gap

Cartoon: Empathy Gap | Empathy and Compassion | Scoop.it
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Using Theatre and Drama to Increase Empathy in Students

Using Theatre and Drama to Increase Empathy in Students | Empathy and Compassion | Scoop.it

There are very few “provable” things in arts education, but one thing that has been “proven” over the years in educational research is that theatre education increases empathy in students.


Empathy, or the ability to understand another person’s feelings or circumstances, is a critical skill for an actor. It is how we are able to portray people who are very different from ourselves. We must imagine what it would be like to undergo the circumstances of the play in order to honesty represent those emotions and conditions on stage in a believable way.
 

Empathy in the classroom does not need to rise to the level of believable impersonation, but increased empathy is very helpful to students as they relate to each other and to their worlds. By integrating drama into the classroom, teachers can help students increase their empathy and meet non-arts curricular goals as well.

 

Joan Weber Director, Education Division, Creativity & Associates 

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Raising Compassion - Max Planck Institute

Raising Compassion brings together a diverse group of neuroscientists, mental health professionals, and Buddhist monks in a remarkable exchange between science, art, and contemplative practice. In a series of informal conversations about compassion, initiated by neuroscientist Tania Singer and artist Olafur Eliasson, the protagonists discuss the public perception of compassion, talk about compassion-training programs at various research centres, relate their experiences about working with prisoners and in hospitals, and promote the practical uses of compassion-training in dealing with social and political issues.

 

Commissioned by the Max Planck Institute and produced by Studio Olafur Eliasson, Raising Compassion arose from the multidisciplinary workshop “How to Train Compassion”, organized by Prof. Dr. Tania Singer, director of the Department of Social Neuroscience at the Max Planck Institute, Leipzig, and hosted, in July 2011, at Studio Olafur Eliasson, in Berlin.

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Cultivating Compassion, by Paul Gilbert | DailyGood

Cultivating Compassion, by Paul Gilbert | DailyGood | Empathy and Compassion | Scoop.it
Why do we need compassion?

We need compassion because life is hard. We are all susceptible to diseases and injuries. Every one of us has a lifespan that had a start and will have an end. Just like you, I am vulnerable to disease. Just like you, I could have a blood test tomorrow that says my life is going to end. Just like you, I could hear that my son has been killed in a car crash.

 

Because these things can happen to any of us at any time, we’re all in this together. No one—no one—escapes. And the more we work together, the more we can make this journey of suffering bearable. The Buddhist tradition puts it this way: “Just like me, you want to be happy; just like me, you want to be free of suffering.” That recognition of common fear and yearning is the basis for compassion.

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To Empathy Cafe Magazine Front Page

To Empathy Cafe Magazine Front Page | Empathy and Compassion | Scoop.it

Click here to go to the Empathy Cafe Magazine Front Page
http://bit.ly/dSXjfF
More about Empathy and:
* Animals  http://bit.ly/heHOFR
* Art  http://bit.ly/kazC0N
* Compassion  http://bit.ly/dSEr3G
* Education http://bit.ly/jV91lN
* Empaths  http://bit.ly/eapWwd
* Health Care   http://bit.ly/hxdqCw
* Learning Empathy and Compassion  http://bit.ly/gLhxJH

* Justice   http://j.mp/WcrKMY
* Teaching    http://bit.ly/gLhxJH
* Work   http://bit.ly/dL0GRE
* Self-empathy/compassion  http://bit.ly/lyuRyn 

Curriculum    http://bit.ly/nIUwYx
* etc.

Please Click 'Follow' to receive updates. It also helps us rise in the rankings and gives us more exposure on Scoop.it. 

Join us on Facebook http://facebook.com/EmpathyCenter

Thanks so much. Edwin Rutsch, Editor 

Center for Building a Culture of Empathy
http://CultureOfEmpathy.com

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The Schwartz Center for Compassionate Healthcare: Yes, Empathy Can Be Taught!

The Schwartz Center for Compassionate Healthcare: Yes, Empathy Can Be Taught! | Empathy and Compassion | Scoop.it

This Compassion in Action webinar will be presented by Helen Riess, MD, Director of the Empathy and Relational Science Program at Massachusetts General Hospital and Associate Professor of Psychiatry at Harvard Medical School. Dr. Riess is also the Co-Founder, Chief Scientific Officer and Chairman of Empathetics LLC, which offers scientifically based empathy education.

 

She has devoted her career to teaching and research on the neuroscience and art of the patient-doctor relationship. Her research team conducts translational research utilizing the neuroscience of emotions and has demonstrated the effectiveness of empathy training in pilot studies and through a randomized controlled trial. Dr. Riess is an internationally recognized speaker, researcher and clinician. Her work has been published in the Journal of the American Medical Association and other leading medical journals. She is a graduate of the Boston University School of Medicine and did her residency and fellowship at Massachusetts General Hospital.

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Nurses 'emotionally exhausted' by demand for compassion

Nurses 'emotionally exhausted' by demand for compassion | Empathy and Compassion | Scoop.it
Constant demand to appear compassionate leaves nurses feeling stressed and exhausted

 

Symptoms of emotional exhaustion include tiredness, low moods, withdrawal from friends and family, and feeling unable to ‘switch off’ after work.

 

Trainees were asked questions about the extent to which their jobs required them to empathise with people and express sympathy. They were also asked whether or not stress had affected their personal lives. Researchers found that those who often displayed compassion were much more likely to become emotionally exhausted.

The findings will raise questions about the provision of support for the 350,000 nurses and trainees in the NHS.

 

 

By Joe Kavanagh

 

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msnbc: Melissa Harris-Perry: Empathy 3: How empathy for elderly affects Medicare

msnbc: Melissa Harris-Perry: Empathy 3: How empathy for elderly affects Medicare | Empathy and Compassion | Scoop.it
How empathy for elderly affects MedicareThe MHP panel talks about how empathy for the elderly affects opinions on Medicare.
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Dr. James Coan, University of Virginia – The Human Brain and Empathy

Dr. James Coan, University of Virginia – The Human Brain and Empathy | Empathy and Compassion | Scoop.it

Dr. James Coan – The Human Brain and Empathy

 

Scientists have long known that when the people we love most are near, we are happier and healthier. In our laboratory, we use brain imaging to measure the activity of the functioning brain during periods of mild stress, and during the momentary relief from that stress brought about by contact with another person—contact in the form of simple handholding. In our research, we’ve found that the brain doesn’t respond as strongly to the threat of electric shock if we are holding the hand of someone we love and trust.

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Healing, compassion focus of upcoming Health & Spirituality program

Healing, compassion focus of upcoming Health & Spirituality program | Empathy and Compassion | Scoop.it

Two Board Certified Chaplains, the Revs. Dale Wratchford and Kit Billings, will be speaking at the Jan. 15 program from 5:30 to 7 p.m. at La Porte New Church Swedenborgian, 812, Indiana Ave., on "Healing and Compassion."

Both serve as chaplains at IU Health La Porte Hospital. This program is for every person who has ever endured illness, suffering, confusion, tragedy, or loss either personally or with that of a loved one.

 

According to Wratchford, in order to effectively journey with someone in need of healing, compassion is a necessary quality in a caregiver.

The essential ingredient for effective compassion with someone in need of healing is empathy. This presentation will focus on what a caregiver can do to strengthen their gift for empathy, in order to be a more compassionate presence and a more effective vehicle to promote God's healing power.


image http://bit.ly-dP1O76 

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Caring as a business tool: humanising companies with empathy

Caring as a business tool: humanising companies with empathy | Empathy and Compassion | Scoop.it
Christophe Fauconnier and Benoit Beaufils: Lessons from Comedy Central and Coca-Cola on how connecting more closely with people can strengthen businesses

 

The lesson is valid for any business: without empathy, we're just creating products for targets that serve needs we decide they have. With it, we gain a true understanding not of purchase behavior, but of hopes, dreams and fears. Beyond the product and category, we understand how a brand can help solve the tensions people live with and support what they live for. It helps us shape brands and products that have a purpose.

 

Empathy is a business tool that can provide direction from the top down or from the bottom up. For example, in 2013, we helped Unilever turn empathy into a market research method. All 7,000 of the company's marketers now routinely converse with the people they serve, in their homes. The marketers get to know them in a way that's intimate and meaningful, and understand how Unilever's brands touch on essential aspects of life.

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John Michel's curator insight, January 11, 2014 11:24 PM

Care creates empathy, shapes ecosystems and reinvents value in a way that nothing else can. This is because it allows us to shape brands and businesses with our hearts and not just our heads, for the benefit of others as well as ourselves.

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IDEO Design for Social Impact: Ergonomics in Design

IDEO Design for Social Impact: Ergonomics in Design | Empathy and Compassion | Scoop.it

Empathy, a community focus, and team preparation are among the human/humanity-centered principles for design and innovation in the developing world.

 

IDEO’s Aaron Sklar and Sally Madsen discuss working with foundations, nongovernmental organizations and social entrepreneurs in “Design for Social Impact,” published in the spring issue of Ergonomics in Design. The article explains “empathy, a community focus, and team preparation are among the human/humanity-centered principles for design and innovation in the developing world.”

 

By Aaron Sklar and Sally Madsen
http://www.ideo.com/images/uploads/news/pdfs/EID_Spring_2010_Sklar.pdf
 

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Compassion: Learning to Care for Oneself and Others

Compassion: Learning to Care for Oneself and Others | Empathy and Compassion | Scoop.it
Without self-care and self-compassion we cannot be effective caregivers for extended period of times. Self-care can include joining a support group, meditation or other mind-body class, a spiritual support-group or other self-care approaches.

 

Cancer does not solely affect individuals. It affects the larger community, which consists of families, friends, neighbors and coworkers. Witnessing a loved one overcoming or struggling with cancer may foster feelings of joy or sorrow. These deep emotions are rooted in our heart's ability to have compassion. The Latin for compassion -- "com-pati" -- means, "to suffer with." Consequently, family members, particularly patients' spouses/partners, "suffer with." When caregivers witness their loved one hurting from cancer and its treatment, they hurt as well.


In fact, our own research reveals caregivers experience symptoms such as psychological distress, fatigue, and sleep disturbances just as much or even more than patients. The first step in compassion is often the feeling of empathy toward those who suffer, which in turn produces the genuine desire to help. Empathy, as in being in someone else's shoes, without progress to true compassion can be detrimental in the long run for the caregiver.


Alejandro Chaoul, Ph.D., Lorenzo Cohen, Ph.D., and Kathrin Milbury, Ph.D., The Integrative Medicine Program, MD Anderson Cancer Center, Houston, Texas

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Brenda Robinson's curator insight, January 13, 2014 8:00 AM

Please sign/share if you're so inclined. Thank you. x
http://www.change.org/petitions/ministry-of-education-globally-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

Jessica Smith's curator insight, October 9, 2014 12:00 AM

This article really touches on how important it is to support caregivers just as much as the person struggling with the disease. It takes a lot of compassion to be a long term caregiver. It also hones in on what caregivers go through, and helps to understand it in a way. It simply reminds us that more than the patient get hurt. 

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EMPATHY ON THE EDGE - IDEO - HUMAN-CENTERED APPROACH IN THE EVOLVING PRACTICE OF DESIGN

EMPATHY ON THE EDGE - IDEO - HUMAN-CENTERED APPROACH IN THE EVOLVING PRACTICE OF DESIGN | Empathy and Compassion | Scoop.it

SCALING AND SUSTAINING A HUMAN-CENTERED APPROACH 

IN THE EVOLVING PRACTICE OF DESIGN

 

IDEO is expanding the power of design thinking by helping organizations to scale and sustain empathy. 

 

Remarkable things can happen when empathy for others plays
a key role in problem-solving. In today’s global marketplace,
companies are being asked to design for increasingly diverse
users, cultures, and environments. These design challenges
can be so systemic and wickedly complex, the task of aligning
all of a project’s stakeholders can seem impossible. But it’s not.


Design empathy is an approach that draws upon people’s
real-world experiences to address modern challenges. When
companies allow a deep emotional understanding of people’s
needs to inspire them—and transform their work, their teams,
and even their organization at large—they unlock the creative
capacity for innovation.

 

By Katja Battarbee, Jane Fulton Suri, and Suzanne Gibbs Howard

 

IDEO is an innovation and design firm that uses a human-centered, design-based approach to help organizations in the business, government, education, healthcare, and social sectors innovate and grow.

 

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Cleveland Clinic - Patient Experience: Empathy & Innovation Summit May 18-21, 2014 - Cleveland, Ohio

Cleveland Clinic - Patient Experience: Empathy & Innovation Summit May 18-21, 2014 - Cleveland, Ohio | Empathy and Compassion | Scoop.it
The 5th Annual Patient Experience: Empathy + Innovation Summit 

May 18-21, 2014
Cleveland, Ohio

Patient Experience: A Key Differentiator

Patient experience has emerged as a dynamic issue for healthcare CEOs, physicians, nursing executives and industry leaders. No provider can afford to offer anything less than the best clinical, physical and emotional experience to patients and families. As patients become savvier, they judge healthcare providers not only on clinical outcomes, but also on their ability to be compassionate and deliver excellent, patient-centered care.

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Empathy: “the process of demonstrating an accurate, nonjudgmental understanding of the other side’s needs, issues, and perspective.

Empathy: “the process of demonstrating an accurate, nonjudgmental understanding of the other side’s needs, issues, and perspective. | Empathy and Compassion | Scoop.it

One of the best chapters ever written on empathy is in Robert Mnookin’s book *Beyond Winning: Negotiating to Create Value in Deals and Disputes* (Mnookin is the head of the Harvard Program on Negotiation.) In the 2nd chapter in his book, titled “The Tension Between Empathy and Assertiveness”. 



Mnookin defines empathy as “the process of demonstrating an accurate, nonjudgmental understanding of the other side’s needs, issues, and perspective.”  He goes on to say that “Empathy does not require people to have sympathy for another’s plight – – to ‘feel their pain.’  Nor is empathy about being nice……. 


Empathizing with someone, therefore, does not mean agreeing with or even necessarily liking the other side.” Mnookin’s chapter is assigned reading in my course in the MBA program at Georgetown University’s McDonough School of Business.

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TEACH YOURSELF EMPATHY

TEACH YOURSELF EMPATHY | Empathy and Compassion | Scoop.it

Everybody’s suddenly talking about empathy, from the Dalai Lama to agony aunts, from business gurus to happiness experts. And it’s not surprising, since in the last decade neuroscientists have discovered that 98 per cent of us have empathy wired into our brains. The old story that we are basically selfish, self-interested creatures has been debunked. Our selfish inner drives exist side by side with our empathic other half. We are homo empathicus.

 

The problem is that most of us haven’t yet learned how to switch on our neural circuitry and fulfil our empathic potential. And this really matters. Why? Normally we think of empathy – the art of stepping imaginatively into the shoes of another person and looking at the world from their perspective – as something that makes you a more caring and considerate person by expanding your moral universe. But empathy doesn’t just make you good – it’s good for you too. It can help heal broken relationships, make you a more creative person, and expand your wellbeing by forging the human bonds that make life worth living.o what does it take to up your personal empathy quotient? How can empathy play a bigger,  more positive role in your life?


Here are seven tips.


Roman  Krznaric’s book, Empathy: A Handbook for Revolution

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Six Life Lessons from Leo Tolstoy - Lesson 2: Practice Empathy

Six Life Lessons from Leo Tolstoy -  Lesson 2: Practice Empathy | Empathy and Compassion | Scoop.it

Lesson 2: Practice Empathy

 

Tolstoy was one of the great empathic adventurers of the 19th century, displaying an unusual desire to step into the shoes of people whose lives were vastly different from his own. Following the Emancipation of the Serfs in 1861, and influenced by a growing movement across Russia which extolled the virtues of the peasantry, Tolstoy not only adopted traditional peasant dress, but worked alongside the laborers on his estate, ploughing the fields and repairing their homes with his own hands. For a blue-blooded count, such actions were nothing short of remarkable. Although no doubt tinged with paternalism,

 

 

Tolstoy enjoyed the company of peasants and consciously began to shun the literary and aristocratic elite in the cities. He also founded an experimental school for peasant children based on the libertarian and egalitarian ideas of Rousseau and Proudhon, and even taught there himself. Unlike many of his fellow aristocrats who claimed solidarity with rural laborers, Tolstoy believed you could never understand the reality of their lives unless you had a taste of it yourself.

 

by Roman Krznaric, 

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