Empathy and Compassion
289.3K views | +36 today
Follow
 
Scooped by Edwin Rutsch
onto Empathy and Compassion
Scoop.it!

Be a better CEO: The chief empathy officer

Be a better CEO: The chief empathy officer | Empathy and Compassion | Scoop.it

Some organizations, such as the Cleveland Clinic, which sponsored the Patient Experience: Empathy and Innovation Summit for the past five years, push the motto that providers must offer not only excellent clinical and physical experiences, but emotional ones as well.


The University of Utah now publishes ratings based on patient surveys regarding the personal treatment they received from staff during their stay. The survey asks whether doctors made eye contact or showed concern for the patients' questions or worries, Hall says.


Healthcare providers must put themselves in their patients' shoes, and think about emotional treatment from their perspective, according to Hall. "We need people like that in healthcare, caregivers who have both brains and heart," he says.


"And perhaps a new hospital CEO position--Chief Empathy Officer." 

more...
No comment yet.
Empathy and Compassion
The Empathy Movement Magazine: The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Scooped by Edwin Rutsch
Scoop.it!

Empathy Movement Magazine

Empathy Movement Magazine | Empathy and Compassion | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.


Subscribe to our Emailed Empathy Newsletter


Sections

*   Front Page (this page)
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathic Family & Parenting

*   Empathic Design - Empathy in Human-Centered Design
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


Please Click 'Follow' to receive updates.
It also helps us rise in the rankings 
and gives us more exposure
on Scoop.it. 



Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

more...
Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

Scooped by Edwin Rutsch
Scoop.it!

Individualism Kills Empathy

Individualism Kills Empathy | Empathy and Compassion | Scoop.it

Empathy is antithetical to individualism. Individualism forces us to think about ourselves first and everyone else second if at all. This is toxic and dangerous.

 

Empathy requires that you join a group, that you give part of yourself to others. And this can be scary. But giving part of yourself doesn’t mean that you are losing anything, it just means that you are gaining something else. You can still like Harry Potter over Twilight, or The Rolling Stones over the Beatles, but with empathy you can understand that your choices are no more or less important than everyone else’s.

 

With empathy it’s easier to understand that paying taxes to build a road that you’ll never use is a good thing and not a waste of money. Through empathy it’s easier to understand that drone bombing foreign countries in the name of American Freedom makes absolutely no fucking sense.

Empathy not individuality is what the U.S. needs right now.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

DesignThinkers Academy | Join our 1-Day Design Thinking and Empathy Generation, February 17th 2017 in Cape Town.

DesignThinkers Academy | Join our 1-Day Design Thinking and Empathy Generation, February 17th 2017 in Cape Town. | Empathy and Compassion | Scoop.it

PROGRAM OVERVIEW
In this workshop you will experience the creative power of true empathy. You will learn to distinguish empathy from emotional contagion, sympathy, empathic concern, empathic over-arousal and personal distress. You will be given concepts to understand and tools to practice this often lacking, and much needed, capacity.

As you deepen your capacities for imagination, intuition and inspiration associated with the art of empathy, you will tap into resources for innovative design relevant to the creation of human-centred society.

DESIGN THINKING AND EMPATHY GENERATION
08:00 hr Check in
09:00 hr Empathy and Human-centred design principles
10:00 hr The art of empathy
11:00 hr From emotional contagion to true empathy
12:00 hr 5-Stage empathy practice
14:00 hr The doing of empathy in Human-centred Design
17:00 hr End of day

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Visit Museums To Boost Your Empathy

Visit Museums To Boost Your Empathy | Empathy and Compassion | Scoop.it
At first glance, museums may seem to be more about educating the public and displaying art or artefacts, but the beautiful thing about them is that they also provide access to perspectives other than our own, from people of all walks of life, time periods and geographic regions. A few things they offer:

Exposure to Other's Stories: Many exhibits use individual's narratives to help us better understand the story behind and importance of artefacts, displays and documentation of historical events. Putting a face to what we're learning about helps us better identify with that person's experience, even if they're only a fictional character that's representative of a larger group.


Interactive Exhibits: When a museum has exhibits that allow us to literally put ourselves in other's shoes, it helps us better understand other's experiences. The Center for Civil & Human Rights' lunch counter and Dialogue in the Dark are both examples of interactive exhibits that increase your empathy.

 

Alters How We Process Information: A museum's environment is typically different than what we experience every day,...

Heather Yamada-Hosley

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Too Much Empathy Can Be a Bad Thing

Too Much Empathy Can Be a Bad Thing | Empathy and Compassion | Scoop.it

Paul Bloom, a professor of psychology at Yale University, has just published a book entitled Against Empathy: The Case for Rational Compassion. The book raises some excellent questions. To put it simply, Bloom argues that empathy is not a very good basis for making ethical decisions. The book has been widely reviewed and attacked. Yet as any thinking person recognizes, it all depends on what you mean by empathy.

There is a distinction between empathy and sympathy. Dictionary definitions say, “Empathy: The power of understanding and imaginatively entering into another person’s feelings.” Sympathy, on the other hand, might be defined as “sharing another’s emotions. An affinity or harmony.” Both words are used similarly and often interchangeably, yet differ subtly in their emotional meaning.

by Jeremy Rosen

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Male vs Female parenting - Too much empathy creates narcissistic children - Warren Farrell - YouTube

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

7 Ways To Develop Empathy

7 Ways To Develop Empathy | Empathy and Compassion | Scoop.it
Now, Let’s Talk About The 7 Ways To Develop Empathy.

“Empathy plays a key role in improving our social connections, which is a major factor in our overall happiness.”
Jessica Alexander, “The Danish Way of Parenting: What the Happiest People in the World Know About Raising Confident, Capable Kids,” (TarcherPerigee Paperback) co-authored by Iben Sandahl.

What is empathy?
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

How Animal Rescuers Are Burning Out Their Empathy 

How Animal Rescuers Are Burning Out Their Empathy  | Empathy and Compassion | Scoop.it
People don’t always recognize compassion fatigue, says Jeff Boehm, executive director of the Marine Mammal Center in Sausalito, California, the largest marine mammal rehabilitation center in the world. Sometimes referred to as empathy burnout or secondary trauma, the stress of the fatigue can manifest in depression or addiction.

 

Patricia Smith, founder of the Compassion Fatigue Awareness Project, says most people don’t appreciate the strain this work causes. “Not only do [animal welfare workers] suffer daily in the work they do, they also often deal with the public’s total disregard and criticism of their work.

 

Shelter work was one of the most distressing and sorrow-filled work I’ve ever done.” One of Boehm’s biggest concerns is that if people don’t accept compassion fatigue as a very real issue, it—and its downstream psychic consequences—can’t be adequately treated.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Design thinking and empathy generation

Design thinking and empathy generation | Empathy and Compassion | Scoop.it
Empathy generation is pivotal to the design thinking process, and an essential capacity to ensure successful execution across all phases of the design thinking framework.


In this article, we will highlight where and why in the design process empathy might best be applied. We will share how to engage a deeper level of empathy that enables you to better discover innovative design opportunities.

To be effective (in work and in life) requires empathy with yourself, your team, clients and participants.

 

BY: ROBERT BLOOM AND KATHERINE TRAIN

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathy to Action: the Importance of Listening | SAP Blogs

Empathy to Action: the Importance of Listening | SAP Blogs | Empathy and Compassion | Scoop.it
Almost 70 years ago, Ernest Hemingway offered this advice to a young writer. “When people talk, listen completely. Most people never listen.”

In today’s world of shrinking attention spans and distracting background noise, Hemingway’s advice is perhaps even more important. Listening (and watching) is the key to understanding and empathy, and empathy unlocks the power in people – and companies – to improve the world.

Empathy is sometime confused with sympathy, but empathy is much more powerful. Sympathy involves feeling compassion, sorrow, or pity for the hardships that another person encounters, while empathy is the capacity to understand or feel what another person is experiencing from within the other person’s frame of reference.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Study: Moving Narcissus
Can Narcissists Be Empathic?

Study: Moving Narcissus<br/>Can Narcissists Be Empathic? | Empathy and Compassion | Scoop.it

Empathy plays a critical role in fostering and maintaining social relations. Narcissists lack empathy, and this may account for their interpersonal failures. But why do narcissists lack empathy? Are they incapable, or is change possible?

 

Three studies addressed this question.

 

Study 1 showed that the link between narcissism and low empathy generalizes to a specific target person presented in a vignette. The effect was driven by maladaptive narcissistic components (i.e., entitlement, exploitativeness, exhibitionism).

 

Study 2 examined the effect of perspective-taking (vs. control) instructions on self-reported responses to a video.

 

Study 3 examined the effect of the same manipulation on autonomic arousal (heart rate [HR]) during an audio-recording. Perspective-taking ameliorated negative links between maladaptive narcissism and both self-reported empathy and HR.

 

That is, narcissists can be moved by another’s suffering, if they take that person’s perspective.

 

The findings demonstrate that narcissists’ low empathy does not reflect inability, implying potential for intervention.

 

Erica G. Hepper, Claire M. Hart, Constantine Sedikides

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Obama Uses 'To Kill A Mockingbird' To Remind Americans Of The Importance Of Empathy

Obama Uses 'To Kill A Mockingbird' To Remind Americans Of The Importance Of Empathy | Empathy and Compassion | Scoop.it
President Barack Obama in his farewell address to the nation Tuesday argued that empathy for those who are different is an essential pillar of democracy.

Quoting one of American literature’s most famous characters, Atticus Finch from “To Kill a Mockingbird,” Obama urged Americans to “start with the premise that each of our fellow citizens loves this country just as much as we do; that they value hard work and family like we do.”

He asserted that fighting racism and bigotry requires both political and social change.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Becoming Powerful Makes You Less Empathetic

Becoming Powerful Makes You Less Empathetic | Empathy and Compassion | Scoop.it
Why does this sort of shift in behavior happen to so many people when they’re promoted to the ranks of management?  Research shows that personal power actually interferes with our ability to empathize.

 

Dacher Keltner, an author and social psychologist at University of California, Berkeley, has conducted empirical studies showing that people who have power suffer deficits in empathy, the ability to read emotions, and the ability to adapt behaviors to other people. In fact, power can actually change how the brain functions, according to research from Sukhvinder Obhi, a neuroscientist at Wilfrid Laurier University in Ontario, Canada

 

 

 Lou Solomon

 

more...
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Design) Improve Your Design Thinking Process with Empathy

(Empathic Design) Improve Your Design Thinking Process with Empathy | Empathy and Compassion | Scoop.it
Empathy is essential to the Design Thinking process because it allows us to understand and uncover the latent needs and emotions of our users in a truly deep way. Without empathy, design quickly becomes technology-push and fails to become the success we want.

 

And the good news is: we are all innately empathic! Now let us inspire you to awaken the human-centred designer within you and learn how to incorporate empathy into your daily design practice.

Before we begin, let us suggest a New Year’s Resolution: If you spend just 15 minutes a day participating in a UX Design Course, it will take 4–6 weeks to boost your skills. If you were to do it for a whole year, imagine how much your skillset could grow! Design Thinking – Getting Started with Empathy

Rémi Walle

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Teaching Empathy) Four Ways to Teach Empathy 

(Teaching Empathy) Four Ways to Teach Empathy  | Empathy and Compassion | Scoop.it
An article on Edutopia yesterday outlines four specific things K12 educators can do to cultivate empathy in learners.

 

Dr. Donna Wilson and Marcus Conyers, specialists in brain-based teaching and authors of Teaching Students to Drive Their Brains, offer strategies rooted in two common psychological approaches: shared emotional response (or mirroring another's emotional reaction) and perspective taking (cognitive empathy, imagining yourself in another's shoes).

1) Model

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Five Ways Museums Can Increase Empathy in the World

Five Ways Museums Can Increase Empathy in the World | Empathy and Compassion | Scoop.it
This is not a particularly proud moment for humanity. Divisive narratives, poverty, inequality, injustice, famine, radicalism, war, and human rights violations thrive in countries around the world, while the natural world also suffers because of increasing human carelessness.


But what can we do? I believe we have many of the tools and technologies at our disposal to solve our problems; but they will not succeed until we adopt a worldview that values the collective well-being of the whole planet—all of humanity and the natural world that supports us. And that worldview takes empathy.

 

By Elif M. Gokcigdem

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Building Empathy in Children: Lessons From Early Childhood Education

Building Empathy in Children: Lessons From Early Childhood Education | Empathy and Compassion | Scoop.it
The “empathy gap” has been getting a deluge of attention recently, and with good reason. Just google “empathy” and you’ll quickly find that the ability to understand and share the feelings and perspectives of others is now widely considered a crucial 21st century competency. I

 

t’s also the foundation of global citizenship. Students might learn about other people and about world events, but without empathy, they won’t necessarily care what’s happening or choose to be agents of progress and change.

It’s wonderful that SEL is now getting the attention it deserves for students of all ages, but early childhood educators have known about the importance of empathy for a very, very long time. Friedrich Fröbel, Rudolf Steiner, and Maria Montessori, among other luminaries of the 19th century, grounded early childhood education in the importance of nurturing the whole child.

 

By Stefanie Paige Wieder, M.S.Ed.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Leadership) 11 Ways Leaders Can Develop Empathy

(Empathic Leadership) 11 Ways Leaders Can Develop Empathy | Empathy and Compassion | Scoop.it
Empathy is the ability to understand another person's perspective, even when that perspective is quite different from your own. In just the last half-decade, we've seen a rise in organizations who adopt this word into their business language. More than just a buzz word, empathy may be key to helping businesses grow — allowing leaders to relate to people and ideas around them.

How might leaders work on developing empathy either one their own or with the support of their company? Are companies currently supporting leaders enough in this process? Below, members of Forbes Coaches Council explain.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathy to Action: the Importance of Listening  

Empathy to Action: the Importance of Listening   | Empathy and Compassion | Scoop.it
Almost 70 years ago, Ernest Hemingway offered this advice to a young writer. “When people talk, listen completely. Most people never listen.”

In today’s world of shrinking attention spans and distracting background noise, Hemingway’s advice is perhaps even more important. Listening (and watching) is the key to understanding and empathy, and empathy unlocks the power in people – and companies – to improve the world.

Empathy is sometime confused with sympathy, but empathy is much more powerful. Sympathy involves feeling compassion, sorrow, or pity for the hardships that another person encounters, while empathy is the capacity to understand or feel what another person is experiencing from within the other person’s frame of reference.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Design Thinking Guide - Empathy to Understand Customer's Exact Need 

Design Thinking Guide - Empathy to Understand Customer's Exact Need  | Empathy and Compassion | Scoop.it
  1. What and Why to Empathize
  2. Understand Market and Client
  3. Technique to Empathize
  4. Client Engagement Technique
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathy as Resistance 

Empathy as Resistance  | Empathy and Compassion | Scoop.it
We've had a few questions about what we intend with this year's Empathy as Resistance project, so we're writing this post in an attempt to clarify matters.

Structure:
 Empathy as Resistance will meet 4 or 5 times, roughly every two months, throughout 2017. One meeting will definitely occur during the 2017 Pixelache Festival in September, and because of the general festival atmosphere this meeting will likely be larger and more visible than the others. So the schedule might be something like:

 

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Are our busy doctors and nurses losing empathy for patients?

Are our busy doctors and nurses losing empathy for patients? | Empathy and Compassion | Scoop.it
Every day, doctors, nurses and other health professionals are presented with situations that demand empathy and compassion.

Whether telling a 40-year-old man with cancer he doesn’t have long to live, or comforting an elderly woman who is feeling anxious, the health professional needs to be skilled in understanding what the other person is going through, and respond appropriately.

With more demand on doctors and nurses and a push for quicker consultations, clinical empathy is being dwarfed by the need for efficiency. But this doesn’t mean patients have stopped wanting to be treated in a caring and empathetic manner. And there is a growing body of evidence that this need is often not being met.

Empathy is key to good communication
more...
Michael Goldstein's curator insight, January 12, 8:33 PM
As a physician educator, i have learned that empathy and other effective responses to patients' emotions, concerns, worries and fears is not only the compassionate thing to do, it is good medicine and is linked to many positive outcomes. 
Scooped by Edwin Rutsch
Scoop.it!

Is Your Empathy Helping the Narcissist Achieve Their Self-Centered Agendas? 

Is Your Empathy Helping the Narcissist Achieve Their Self-Centered Agendas?  | Empathy and Compassion | Scoop.it
Hence, when you are faced with the dilemma of wanting to appear empathetic, or when every fiber of your being wants to help a person for whom you feel empathy, take a moment to think about the long-standing consequences to ensure your decisions aren’t compulsive, potentially devastating, or helping the narcissist in your life to achieve their self-centered agendas.

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

How to Fight Stress with Empathy

How to Fight Stress with Empathy | Empathy and Compassion | Scoop.it
Psychologist Arthur Ciaramicoli argues that empathic listening may be the key to reducing stress in our lives.

 

To some extent, we can reduce stress by simply taking good care of ourselves through getting proper sleep, exercise, and nutrition. But, to really thrive in the face of stress, we should also work toward finding meaning or purpose in our work or other activities, and toward nurturing our positive relationships using empathy.

 

Why use empathy? Because when we give and receive empathy we produce the near magical neurotransmitter oxytocin, which creates a sense of trust and cooperation—keys to negotiating and resolving conflict, whether between couples, communities, states, or countries. Leading with empathy can help those around us to be sources of support in our lives and reduce the likelihood of interpersonal conflicts.

 

 By Arthur P. Ciaramicoli 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Cory Booker: Attorney General job "demands a more courageous empathy than Senator Sessions 

Cory Booker: Attorney General job "demands a more courageous empathy than Senator Sessions' record demonstrates."
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

When empathy backfires | Relate by Zendesk

When empathy backfires | Relate by Zendesk | Empathy and Compassion | Scoop.it
Empathy is a great thing, but too much empathy or misdirected empathy is not. Bad empathy can be unhealthy and even dangerous. Learn more.

 

Touted as the cure-all for a wide range of social challenges, empathy is having its moment in the sun. And not without reason. Empathy makes people more effective leaders and can facilitate anyone interested in becoming a more compassionate, and understanding person.

 

Empathy also helps businesses improve the customer experience. While it’s not a magic bullet, per se, it is a powerful psychological tool that has life-changing results.

 

Empathy comes in a few flavors. According to researcher Dr. Paul Ekman, there are three of note: cognitive empathy, emotional empathy, and empathetic concern. Cognitive empathy, also known as perspective taking, happens when you try to understand what the other person is thinking.

 

CHELSEA LARSSON
more...
No comment yet.