Empathize with the other person. When another person is being kind of aggressive, more often than not, it's because they're stressed.
Maybe they have a lot of work on their plate that is making them feel overwhelmed. Maybe they are low on sleep or they haven't eaten lunch that day. Maybe they are still frustrated from dealing with the crazy traffic that they were just in and haven't had a chance to "wind down" from that yet.
Edwin Rutsch is, as far as I can tell, the world's greatest purveyor, or "scooper" of empathy-related news.
Edwin is a master at utilizing online resources to collect and link up with the those who conduct research, develop curricula or write about empathy, compassion and related topics. He uses "Scoop it!", a service for "scooping", organizing and sharing news and resources. See his page on Scoop it! - http://www.scoop.it/u/edwin-rutsch'
Looking for patterns, this top ten list engages trends, innovations, and surprises that promote or narrow the expansion of empathy in the community. By definition, empathy is knowing what the other feels because I feel it too; not as a merger, but as a vicarious experience such as one has in the theatre, movies, or reading a novel.
Lou Agosta, Ph.D., specializes in a gracious and generous listening based on empathy. As an educator, he teaches empathy in the history and systems of psychology program at the Illinois School of Professional Psychology at Argosy University and he is a psychotherapist in private practice in Chicago.
He has earned training certificates in ending Domestic Violence and Partner Abuse Intervention Training from Apna Ghar (Our Home) and the Center for Advancing Domestic Peace. A PhD graduate in philosophy from the University of Chicago, Lou has published two books on empathy, Empathy in Context and A Short History of Empathy from Palgrave. Lou’s A Rumor of Empathy: Resistance, Narrative, and Recovery is forthcoming from Routlege.
Lou consults, speaks to groups, performs dynamically oriented psychotherapy, makes educational videos, and delivers empathy training seminars for individuals and organizations.
Empathy is a controversial subject in the field of Asperger Syndrome/neurotypical relationships.
The theory of mind postulates that people with Asperger Syndrome have some degree of mind blindness, or an inability to fathom the motivations and feelings of others. Aspies don’t seem to read the social clues that tell NTs (neurotypicals) what is going on.
There is more to empathy than meets the eye. It’s a complex system of emotional empathy and cognitive empathy and multiple transitions between the two.
Liz Saint John interviews three guests every Sunday morning covering a variety of issues and topics. She talks with representatives from Bay Area non-profit organizations, documentary filmmakers, authors, and professors.
1. Roman Krznaric, the co-founder of the School of Life in London and an adviser to organizationsincluding Oxfam and the United Nations, defines “empathy” and explains the importance of it in our society. He offers ideas on how we can all maximize our empathic abilities. His new book is Empathy: Why It Matters, and How to Get It. Listen to the podcast here.
De Waal says animal empathy is underestimated: "There is increasing evidence, mostly in mammals but also in birds, that animals are sensitive to the emotions of others and react to distress in others by attempts to ameliorate their situation or rescue them. There are experiments showing the same, so these videos are to be taken seriously as illustrations of this tendency."
I am a former cop, but I am also an advocate for progressive criminal justice reform. This puts me in a unique position with the recent high profile cases in Ferguson and New York. Many social activists have used these cases as poster-children for racial inequality, police brutality, and all that is wrong with our justice system.....
Where is the constructive dialogue? Where is the path to progress? At this point, the details of each case do not matter. What matters is how do we move on from here?...
What if we stopped yelling and screaming at each other, and decided to proactively learn from each other?What if we seek out opportunities for dialogue between police officers and the citizens that they serve, outside of these confrontational moments?
What if officers could explain what an encounter feels like for them, how use of force works, how they perceive threats to their safety (e.g. a person who won’t take his hands out of his pockets)?
More generally, in situations with our families, romantic partners, or even work colleagues, how can we practice empathy?
One approach, based on John and Julie Gottman’s long-term research with married couples, involves 4 steps that anyone can take to understand another’s perspective. Yes, you can use this even when your romantic partner or in-law or business colleague seems to be weaving webs of insult, devising deceptions, or making outrageous observations. Indeed, what they mean is not likely what it seems at first. Our job – as people who aspire to communicate skillfully – is to work compassionately to understand them.
Medical students are trained in being able to hear and effectively facilitate the patient, without discredit what he says or what he
Vassilis Kiosse is from Kastoria, studied Psychology at the University of Crete and then majored in Person Centered Psychotherapy. About two years ago, observing the distance and often cold and abrupt behavior of physicians to patients, decided and designed from scratch an experiential education that aims to improve not only the communication skills of medical students, but particularly the way in which they relate to their patients.
The project called "Empathize with me, Doctor- Come to my place, Doctor" and held initially as "laboratory" outside the curriculum in Ioannina Medical School. After positively evaluated by the academic community of the University and joined the school curriculum as an optional subject. This project is the doctoral thesis of Basil and also has been presented to and discussed at many conferences in Greece and abroad.
"Research now proves that a doctor with empathy makes fewer medical errors, is less likely burnout, identifies the most reliable cases of psychosomatic symptoms, while patients more in line with the treatment guidelines " , says 29-year old psychologist.
"Communal panic seemed to trump empathy," says the brilliant critic Leslie Jamison, looking back on long, hard 2014
I was doing an event in Chicago a few days after Craig Spencer was diagnosed with Ebola — after returning from his work for Doctors Without Borders — and all of New York was going crazy and the Internet was publishing maps of where he’d gone bowling in Williamsburg and where he’d eaten a snack and which subway lines he’d ridden.
Somebody asked me whether I felt like Americans were showing enough empathy about Ebola. It was something I’d already thought about in relation to the uproar over Spencer — how sometimes fear can be the enemy of empathy.
Developing the quality of empathy has many benefits for aspiring devotees of the Lord.
When I was doing my clinical psychotherapy internship in graduate school, a supervisor stressed connecting with our clients through realized empathy. Most of his interns came from privileged backgrounds, and he felt we needed more than just a theoretical understanding of our clients’ pain.
My first session in “experiential empathy” was with Doris, who suffered from schizophrenia. A slight woman in her early 30s, she had an attractive face, but it was worn from exposure, as she would often choose to be homeless rather than stay in shelters. She would often sit in the waiting room carrying on conversations with imaginary persons who seemed real to her.
This study attempts to provide further validity evidence for a scale that measures the tendency to enact active-empathic listening (AEL), one type of listening noted as especially important in close relationships and associated contexts like supportive episodes.
In particular, we investigated the degree to which AEL is empirically related to various general social skills that reflect interaction competencies such as emotional sensitivity.
Strong correlations between a measure of AEL and four of the six social skill dimensions measured by the social skills inventory (SSI) provide validity evidence for this scale. The paper concludes with a discussion of future research possibilities.
Study after study has shown that listening is critical to leadership effectiveness. So, why are so few leaders good at it?...
Instead, leaders need to start by really caring about what other people have to say about an issue. Research also shows that active listening, combined with empathy or trying to understand others’ perspectives and points of view is the most effective form of listening.
Henry Ford once said that if there is any great secret of success in life, it lies in the ability to put oneself in another person’s place and to see things from his or her point of view -as well as from one’s own.
Research has linked several notable behavior sets with empathic listening.
It all comes back to psychology. Oliver and Wood say that facts will not dissuade them, it will only shut down the discussion that much faster—instead empathize.
It's true, other studies have shown people feel threatened when facts conflict with anyone's beliefs. People will throw back untested assertions—anything to defend the world they've come to understand. But when we understand and appreciate the emotional reasoning behind the belief, we may be better equipped talk about the issue in a way they'll comprehend.
Well, it's that time of year when we're encouraged to feel 'goodwill to all men.' But where does goodwill come from?
At the Empathy Library, we're thinking about the gift of understanding; both others and ourselves, so we've put together our own alternative Christmas list! You can read all these reviews in the Empathy Library.
1. Wings of Desire: Tired of seasonal Gone with the Wind and Ben-Hur marathons? This Wim Wenders film is ideal for a dose of romance and magic. 2. Wonder: ...
There are times when it is very difficult to empathize with another person. Those times include feeling frustrated with our children. But difficult as those situations may be for parents, clinical psychologist Anne Paris suggests we would do well to "step back, take a break, ask someone else to intervene..." because that's the best way to get our emotions under control so that we can, afterwards, model an empathetic response.
That's how we teach our kids to do the same. Annie talks with Anne about the empathy response and about The Empathy Way, Dr. Paris' delightful new series of children's books which features the remarkable wildlife photography of Marian Brickner.
But, what about the police? Do they also deserve our empathy?
There is so much demonization of police going on right now, that we can forget that behind the uniform is a human being. Surely the unjust deaths of civilians at the hands of police are absolutely enraging, but if we want to awaken the police to be more humane and to create systemic change, will hating them advance our cause?
What’s it like for the police when they are beating on people, or killing innocents? What drew them to that kind of “work”? What kind of system of dehumanization did THEY have to go through before they were ready to brutalize others?
Volume of the consumer conversation is expanding day by day. Many leading companies worldwide are recognising the importance of listening to the costumers and feel that it is not the same thing as it was five years ago. Listening in the present context involves many other criterions such as granularity of individual opinions, leading indicators, unfiltered sentiments, etc.
This increasing speed and volume of conversations and its rapid development as a market force have made listening as one of the biggest challenges faced by the present corporate world. One type of listening which is being highlighted these days is Active Empathic Listening (AEL). AEL is a cognitive process involving the steps such as sensing, processing and responding. The study adopts the items from the recently developed Active Empathic Scale to test whether there is a significant correlation between the three elements of listening empathetically.
The study also tries to find out if empathy in listening can make a person a better communicator. The study further provides the evidences to prove that trainings with the focus upon empathic listening can improve the overall listening abilities and justifies the emerging need of proper training and guidance to help the employees/prospective employees to understand the role of empathy in the process of listening.
Empathy has long been recognised as a critical component of good nursing or medical practice but in talking with healthcare audiences we often hear confused ideas. What’s the difference between empathy and compassion?
Does too much empathy lead to burnout? How does empathy relate to the technical knowledge and skill that’s also so important in healthcare? Can we measure how empathetic a health professional is?
New research is clarifying these questions, as we heard during the ‘Compassion Week’ in San Francisco in November – a whole week of conferences about the science of compassion, compassion in healthcare, and compassion in the workplace and community.
===================== So what is “flexible empathy”?
The key to compassion is being predisposed to help—and that can be learned.
There is an active school movement in character education and teaching ethics. But I don't think it's enough to have children just learn about ethical virtuosity, because we need to embody our ethical beliefs by acting on them. This begins with empathy.
There are three main kinds of empathy, each involving distinct sets of brain circuits.
The first is cognitive empathy: understanding how other people see the world and how they think about it, and understanding their perspectives and mental models. This lets us put what we have to say in ways the other person will best understand.
The second is emotional empathy, a brain-to-brain linkage that gives us an instant inner sense of how the other person feels—sensing their emotions from moment to moment. This allows "chemistry" in our connections with people..