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Activating Empathy to Create Change News Roundup

Activating Empathy to Create Change News Roundup | Empathy and Compassion | Scoop.it

Finalists will be revealed on 9/3! Until then, we’ve rounded up top stories about empathy making waves as a powerful driver of change in communities.


(Photo: NERDS (Native Education Raising Dedicated Students) is a Semi-Finalist of the Building Vibrant Communities challenge and is featured on the Ashoka Changemakers Instagram this week!)


But first, a few announcements:


The Ashoka Changemakers Instagram will be featuring entrants of the Building Vibrant Communities challenge through September. Follow @ashokachangemakers and #PackardEmpathy to see change in action from the entrants and voice your support!


Semi-finalists have gone through peer review and can revise their entries through 8/20—stay tuned for the Finalists announcement on 9/3 and see who made it through!

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Empathy and Compassion
The Empathy Movement Magazine: The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
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Empathy Movement Magazine

Empathy Movement Magazine | Empathy and Compassion | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.


Subscribe to our Emailed Empathy Newsletter


Sections

*   Front Page (this page)
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathic Family & Parenting

*   Empathic Design - Empathy in Human-Centered Design
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

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Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Young Men And The Empathy Gap

Young Men And The Empathy Gap | Empathy and Compassion | Scoop.it
There is an empathy gap in society when it comes to having compassion for the challenges boys and young men face – the issues that underlie the statistics above.

Nobody sees investing in boys’ development as “worth it” and as a result boys today are growing up and deciding that it is not worth it for them to invest their time and energy back into their communities. 

For many, virtual reality has become a safe haven, and in some instances more structured and rewarding than reality. Thus we see the emergence of terms such as hikikomori, diaosi, bamboccioni, and NEETs, along with the rise of movements such as Men Going Their Own Way (MGTOW). Who can blame them for wanting to opt out?
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SXSW 2018: Shut Up and Listen: Empathy Really Works!

SXSW 2018: Shut Up and Listen: Empathy Really Works! | Empathy and Compassion | Scoop.it
Shut Up and Listen: Empathy Really Works!

Everyone wants to be heard. From hospitals to airlines to breakfast cereals, brands are now either trying hard - or being forced - to listen. This is where empathy comes in.

Our expert panel will detail how empathy works using real world examples from companies large and small. Under Jansen’s leadership, MD Anderson conducted in-depth interviews to improve their marketing. Patricia Roller is making empathy her business, and Nate Pagel is connecting families to the healthcare equation.
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Exercising Empathy Greater effectiveness for organizations and leaders

Exercising Empathy Greater effectiveness for organizations and leaders | Empathy and Compassion | Scoop.it

 Leadership Coaching
Clarify Vision & Strategy
Develop Presence
Build Powerful Skills
 
Empathy Training
Improve Communication
Discover & Meet Needs
Foster Self-Connection
 
Organizational Design
Change Company Culture
Mediate & Manage Conflict
Empower Employees

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(Empathic Parenting) Building a Secure Attachment Bond with Your Baby: Parenting Tips for Creating a Strong Attachment Relationship

(Empathic Parenting) Building a Secure Attachment Bond with Your Baby: Parenting Tips for Creating a Strong Attachment Relationship | Empathy and Compassion | Scoop.it
What is the attachment bond?
The attachment bond is the unique emotional relationship between your baby and you as his or her primary caretaker. This wordless interactive emotional exchange draws the two of you together, ensuring that your infant will feel safe and be calm enough to experience optimal development of their nervous system. The attachment bond is a key factor in the way your infant's brain organizes itself and influences your child’s social, emotional, intellectual, and physical development.

The quality of the attachment bond varies. A secure bond provides your baby with an optimal foundation for life: eagerness to learn, healthy self-awareness, trust, and consideration for others. An insecure attachment bond, one that fails to meet your infant’s need for safety and understanding, can lead to confusion about his or her own identity and difficulties in learning and relating to others in later life.
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Stage 1 in the Design Thinking Process: Empathise with Your Users

Stage 1 in the Design Thinking Process: Empathise with Your Users | Empathy and Compassion | Scoop.it
Design Thinking cannot begin without a deeper understanding of the people you are designing for

 

Design Thinking cannot begin without a deeper understanding of the people you are designing for. To gain those insights, it is important for design thinkers to empathise with the people they’re designing for to understand their needs, thoughts, emotions and motivations. The good news is that there are a wide range of methods you can use in order to learn more about people. Even better news: with enough mindfulness and experience, anyone can become masters at empathising with people.

 

"Engaging with people directly reveals a tremendous amount about the way they think and the values they hold. Sometimes these thoughts and values are not obvious to the people who hold them. A deep engagement can surprise both the designer and the designee by the unanticipated insights that are different from what they actually do - are strong indicators of their deeply held beliefs about the way the world is." 
– d. School Bootcamp Bootleg, 2013

Developing Empathy towards People

The first stage (or mode) of the d.school’s Design Thinking process involves developing a sense of empathy towards the people you are designing for, to gain insights into what they need, what they want, how they behave, feel, and think, and why they demonstrate such behaviours, feelings, and thoughts when interacting with products in a real-world setting.

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Closing the Empathy Gap: Six Ways to Develop Better Consumer Insights

Closing the Empathy Gap: Six Ways to Develop Better Consumer Insights | Empathy and Compassion | Scoop.it
At the end of July, I spoke at the Digital Summit in Kansas City and presented on this topic, Closing the Empathy Gap: Six Ways to Develop Better Consumer Insights. The presentation focused on ways to better empathize with people – real people, not fictional personas – in an era of big data. I talked about some of the forces at play contributing to the empathy gap, and then I introduced an “empathy stack” of tools and techniques to deploy in your everyday work.

Don’t get stuck in the empathy gap. Learn how to get the most out of your data.

See below for my entire presentation—or click to view in Slideshare—including the slides of my presentation, as well as my presenter note
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Listen: Alan Alda’s Secret to Better Communication: Empathy

Listen: Alan Alda’s Secret to Better Communication: Empathy | Empathy and Compassion | Scoop.it
This story is based on a radio interview. Listen to the full interview.

“Actor Alan Alda is on a mission to help scientists make their research more relatable to the public. He even co-founded an organization at New York’s Stony Brook University, the Alan Alda Center for Communicating Science, to get the message out.

Alda’s insights are drawn from decades spent getting inside the heads of audiences. Some of the techniques he suggests for scientists may seem strange at first, like trying to speak in sync with another person, or explain to middle-schoolers what a flame is. But according to Alda, there’s really one simple ingredient to effective communication, no matter who you are. It’s empathy.
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Jordan Peterson - Paul Bloom - Empathy can Shut You Up.. or Worse!

A few video clips from Jordan Peterson's interview with Stephan Molyneux, along with an excerpt from a video by Paul Bloom on Big Think.

I have some issues with Stephan Molyneux overall, but I found this particular interview insightful in a number of ways.

The clips in this compilation highlight some of the concern when empathy is overstated. When a group empathizes, they identify those they empathize with as 'victims'. This can lead to the creation of a culture of victimhood, and a need to find victims to fight for. Empathy then drives the potential for hate against those perceived as perpetrators.
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#marketing How to Overcome the Anxiety of Change with Organizational Empathy

#marketing How to Overcome the Anxiety of Change with Organizational Empathy | Empathy and Compassion | Scoop.it
How Can You Build Organizational Empathy Into Your Culture?


1. Lead with intention. Be deliberate in your efforts to shape the culture of your organization and don’t assume that it will form naturally based on having a good group of people in place. As a leader, every interaction is an opportunity to create or reinforce a powerful, positive experience for your team – to remind people of what’s most important to the success of the collective.

 

2. Take a grassroots approach. ...

3. Practice positive intent. ...

4. You can’t do it all. ...

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How to Care Deeply Without Burning Out

How to Care Deeply Without Burning Out | Empathy and Compassion | Scoop.it

How to Care Deeply Without Burning Out

 

  • Know the difference between empathy and compassion. Empathy is our natural resonance with the emotions of others, where we sense the difficulty someone might be feeling. Compassion is one of the many responses to empathy.
  • Realize when you’re feeling overwhelmed. It’s inevitable that we will all experience burnout. What’s important is recognizing what’s happening and moving towards balance. Compassion implies a stability of attention and caring in a wise and balanced way—caring about yourself and others.
  • Recognize that you can’t change others
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How to Practice Nonviolent Communication

How to Practice Nonviolent Communication | Empathy and Compassion | Scoop.it

Nonviolent Communication (NVC)[1] includes a simple method for clear, empathic communication, consisting of four areas of focus:

  • Observations
  • Feelings
  • Needs
  • Requests


NVC aims to find a way for all present to get what really matters to them without the use of guilt, humiliation, shame, blame, coercion, or threats. It is useful for resolving conflicts, connecting with others, and living in a way that is conscious, present, and attuned to the genuine, living needs of yourself and others.

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Why being empathetic may hurt your career more than help it

Why being empathetic may hurt your career more than help it | Empathy and Compassion | Scoop.it

 Psychologists say empathy isn't always a good thing in business.

Being too empathetic could mean putting your team's needs ahead of yours, and the needs of your business.


 Multiple anecdotes about powerful execs show how empathy can affect decisions.

If you're planning to climb the corporate hierarchy, you may need to place a limit on how much you feel for others.

 

Shana Lebowitz

     

 

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Are You Empathetic? Your Genes May Hold the Answer

Are You Empathetic? Your Genes May Hold the Answer | Empathy and Compassion | Scoop.it
Besides the meltdowns and over-the-top photo shoots, Tyra Banks’ America’s Next Top Model brought us “smizing”: smiling with the eyes. Turns out that what’s arguably the most famous Tyra-ism may have some scientific truth. Our eyes convey a rich array of expressions — and according to new research, how well we read those emotions may depend on our DNA.

A June Molecular Psychiatry study suggests that genetics may influence our ability to infer people’s thoughts or feelings from their eyes — a trait known as cognitive empathy. Scientists from the University of Cambridge have traced this ability to a tiny segment of chromosome 3 in women.

PEOPLE WHO ARE IMAGINATIVE AND INTELLECTUALLY CURIOUS ARE ALSO LIKELY BETTER AT READING OTHERS’ EMOTIONS.
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Empathy - Cebu Daily News

Empathy - Cebu Daily News | Empathy and Compassion | Scoop.it

Were I asked what ability should an artist or writer have above everything else, my immediate answer would not have much to do with style and technique. My answer would be that the artist or writer should have empathy, the ability to look at the world from another person’s perspective.

Surely the artist and writer would need the capacity for sympathy, the capacity to feel what another person is feeling especially when that person feels sorrow and loss. But empathy is something else entirely. A good writer or artist must have the ability to look at the world beyond one’s own perspective.

To define the world according to one’s own perspective is easy. But one finds that some of the greatest works of art and literature were done and written not always from the writer’s or artist’s viewpoint.

Were I asked what ability should an artist or writer have above everything else, my immediate answer would not have much to do with style and technique

by: Raymund Fernandez

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Empathy is Everything: De-emphasize empathy 

Empathy is Everything: De-emphasize empathy  | Empathy and Compassion | Scoop.it
De-emphasize empathy.”

The Google memo calls for less empathy because emotions are bad for work. This one paragraph pretty much sums up his whole message. I don’t agree with a word of it, but I still won’t deny him my empathy.

 

I’ve heard several calls for increased empathy on diversity issues. While I strongly support trying to understand how and why people think the way they do, relying on affective empathy—feeling another’s pain—causes us to focus on anecdotes, favor individuals similar to us, and harbor other irrational and dangerous biases. Being emotionally unengaged helps us better reason about the facts.

 

A Whitney Hess Project
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(Empathic Design) Will empathy make you a better designer?  

(Empathic Design) Will empathy make you a better designer?   | Empathy and Compassion | Scoop.it

August 09, 2017
by Larisa Berger


My first understanding of the word empathy began with my second grade teacher’s concrete explanation—empathy is about being in someone else’s shoes, having a walk around in them to get a sense of the world from their point of view.


Empathy it turns out, is complicated—much of it has little to do with our conscious minds. Whether or not we’re able to express empathy for someone depends on our innate, lizard brain perceptions of others as either belonging to the same group we belong to (us) or people belonging to an outgroup (them).

 

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(Empathic Design) What is 'design thinking'?

(Empathic Design) What is 'design thinking'? | Empathy and Compassion | Scoop.it

 

Let’s talk a bit about the key principles design thinking principles that make it stand out from other methodologies:

  • Empathetic It generates solutions based on an empathetic understanding of the people who’ll be affected, as well as the context in which those people find themselves.
  • Methodical: It promotes a methodical approach to idea generation, rather than luck and inspiration.
  • Holistic: It’s a big-picture methodology, focusing on the sweet spot where user goals, technical abilities, and business goals meet, rather than championing one at the expense of the others.
  • Iterative: It encourages an cyclical prototyping methodology and continual improvement.
  • Collaborative: It’s a participatory, team-based practice that seeks input from multiple sources. (It’s not about rockstars or gurus.)
  • Optimistic: It’s based around fundamentally positive philosophy that assumes even seemingly impossible problems can be made better, and that even unusual ideas are worth considering.
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for empathy, not against 

for empathy, not against  | Empathy and Compassion | Scoop.it
A book called Against Empathy came out in late 2016. Author Paul Bloom, a professor of psychology and cognitive science, has consequently gotten a lot of exposure for such an eye-catching title.

 

I’ve found contradictions in what he says. (e.g. empathy means many things vs. empathy is feeling what the other person is feeling)  

 

I got a chance to speak with Steve Paulson of Wisconsin Public Radio’s To the Best of Our Knowledge about using cognitive empathy in product design. Podcast: Does empathy have a design flaw? (21 minutes) Transcript below –

indi young

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Fear of Empathy

Fear of Empathy | Empathy and Compassion | Scoop.it
Fear of Empathy
When I wrote my book Practical Empathy, I chose my vocabulary carefully. I was thinking of the many clients who got distracted by the words "feelings" and "emotion," who got great laughs by turning a listening session into a Hollywood psychoanalysis session.

 

"How does that make you feel?" (They were pretending to ask this of their customers, who were engineers trying to solve systems problems.) I wanted to be careful not to distract my readers with their own reactions.

 

I emphasized cognitive empathy so readers could calmly explore what I was proposing. I tried to help readers become aware that the "science" and "data-driven" proof organization reference as proof for a design decisions isn't the same as scientific rigor in biology or physics--and that the hypotheses organizations craft spring from a narrow understanding of the problem space. (Narrow might be fine for some markets, but increasingly markets are revealing themselves as much more complex.) But my careful vocabulary has failed in a couple of respects.

 

Indi Young

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(Teaching Empathy) (Empathy in Education) 6 Action-Based Strategies to Build Empathy in Your Students

(Teaching Empathy) (Empathy in Education) 6 Action-Based Strategies to Build Empathy in Your Students | Empathy and Compassion | Scoop.it

Strategies to Build Empathy in your Students

Teachers are some of the earliest role models of empathy. Here are some action-based strategies that you can start using today to nurture empathy in your students:

1.Define it.
Empathy is when you’re able to understand and care about how someone else is feeling. One of the best explanations of empathy on the web is from our friends at Sesame Street in an episode when Mark Ruffalo and Murray talk about the word. Watch the video and use it as a starting point for a discussion. Watch here.

2. Take care of yourself.
Teaching can be exhausting and there are situations that can get in the way of our own capacity to empathize. ...

3.Empathize with them.

4.Model it and point out when others display empathy.

5.Teach them that their own happiness is not their sole priority.

6.Provide opportunities outside of the classroom.

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Olli Hatakka's curator insight, August 15, 2:47 AM
interesting article about empathy
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(Empathy at Work) Using Empathy to Reduce Anxiety in the Workplace  

(Empathy at Work) Using Empathy to Reduce Anxiety in the Workplace   | Empathy and Compassion | Scoop.it
Using the power of empathy, brain science, and cognitive behavioral therapy provide people with a comprehensive self-help tool to lessen stress and create life balance. So how can using this tool help employees to be more productive, focused, collaborative, and more relaxed in their job?


On Wednesday, August 16, 2017 at 1pm ET #WorkTrends host Meghan M. Biro and her special guest Dr. Arthur Ciaramicoli discuss the importance of using empathy, brain science and cognitive behavioral therapy to advance our mental well-being and workplace relationships.

 

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(Empathy at Work) #marketing How to Overcome the Anxiety of Change with Organizational Empathy

(Empathy at Work) #marketing How to Overcome the Anxiety of Change with Organizational Empathy | Empathy and Compassion | Scoop.it
The Three Elements Of Organizational Empathy
Andy, Michelle, and Matt identified three foundational elements of organizational empathy.

Transparency
I’ve always believed it’s extremely difficult to keep secrets in an organization. Rather than getting caught up in a cycle of cutting people off from information, think about flipping that line of thinking on its head. Keep people informed and in share the current realities of the business so they can actively participate in helping drive the performance you’re looking for.

Communication
Honest, open communication from leadership is important but in this context, communication goes well beyond that. Two-way dialogue where stakeholders feel safe to voice their opinions, perceptions, questions, and concerns with leaders who are mature enough to listen and openly accept and value feedback is critical.

Trust
“It can’t just be transparency, communication, and trust at the executive level; it needs to be company-wide,” says Michelle. “Talking through the challenges that other departments are going through and what they are trying to accomplish is important. It helps set the context and help people understand how we’re all moving forward together.”
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4 Ways to develop empathy according to Edith Stein

4 Ways to develop empathy according to Edith Stein | Empathy and Compassion | Scoop.it

Earlier in her life, Edith was philosophy student and her first major work was titled On the Problem with Empathy. Her insight into the topic has tremendous depth and, as her own life shows, has practical value.

 

Here are some of the insights I’ve gleaned from her writing that are helping me grow in empathy

  • Get out of your own head
  • Notice others
  • Practice love
  • See persons, not labels
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Alan Alda's secret to better communication? Have a little more empathy.

Alan Alda's secret to better communication? Have a little more empathy. | Empathy and Compassion | Scoop.it

Actor Alan Alda is on a mission to help scientists make their research more relatable to the public. He even co-founded an organization at New York’s Stony Brook University, the Alan Alda Center for Communicating Science, to get the message out.

 

Alda’s insights are drawn from decades spent getting inside the heads of audiences. Some of the techniques he suggests for scientists may seem strange at first, like trying to speak in syncwith another person, or explain to middle-schoolers what a flame is.

 

But according to Alda, there’s really one simple ingredient to effective communication, no matter who you are. It’s empathy.

 

 Julia Franz

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Neil Rosenthal: Empathy entails a willingness to 'step into the puddle'

Neil Rosenthal: Empathy entails a willingness to 'step into the puddle' | Empathy and Compassion | Scoop.it

 "I am so sorry this has happened to you. Would you like to talk? I would be scared too."

 

Although all of the above responses may (or may not) be useful, only the last one demonstrates empathy.

 

Empathy acknowledges someone's emotions and demonstrates a willingness to hear their feelings. And it's their feelings that you're willing to hear and talk about, not your own.

 

Empathy is the ability to feel the emotions of someone else. It reflects how well we identify with another person's pain, fears, moods and experiences. It allows you to feel compassion for what has befallen me, and allows me to feel sensitive and tender about what has happened to you.

 

Neil Rosenthal  

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