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Problem Solving Versus Empathy

Problem Solving Versus Empathy | Empathy and Compassion | Scoop.it

A classical relationship problem is the dichotomy between solving a problem and providing empathy. If you really want to understand this, spend two minutes and watch the awesome "It's Not About The Nail" video below...

 

If you are an entrepreneur, CEO, or VC take a moment and think. Do you ever focus on “empathy” rather than “problem solving.” If you want to see an example of this in action, watch Jerry Colonna’s brilliant interview with Jason Calacanis. There’s a lot of incredible things on display in this interview, including plenty of empathy.

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John Michel's curator insight, July 3, 2013 7:35 PM

 If you are an entrepreneur, CEO, or VC take a moment and think. Do you ever focus on “empathy” rather than “problem solving.” If you want to see an example of this in action, watch Jerry Colonna’s brilliant interview with Jason Calacanis. There’s a lot of incredible things on display in this interview, including plenty of empathy.

Pål Dobrin's curator insight, July 4, 2013 12:13 AM

A lesson worth remembering for all you guys out there. It´s not about the nail. Hahahaha Funny and full of wisdom...

Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
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To Newspaper Front Page: All Sections

To Newspaper Front Page: All Sections | Empathy and Compassion | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


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Please Click 'Follow' to receive updates.
It also helps us rise in the rankings 
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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

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How to Use Empathic Listening to Create a Blog

How to Use Empathic Listening to Create a Blog | Empathy and Compassion | Scoop.it

You can use empathy and listening skills to build a tight and faithful audience. Check out my stories and tips to guide you.



Empathy is the foundation of society and commerce

What you will learn about empathy and blogging communities:

  1. Examples of empathy and empathic listening.
  2. The foundation of human communication in social environments is empathy and listening.
  3. Successful blogs have strong communities with members who feel like they belong and are important because they are heard.
  4. Empathic listening means to hear the intent of your readers and respond with sensitivity for their thoughts and feelings.
  5. You can improve your empathic listening skill with exercises,  an innate human ability that can be enhanced with practice.


BY DARIN L. HAMMOND

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\Empathy - The Key to Positive Interaction

\Empathy - The Key to Positive Interaction | Empathy and Compassion | Scoop.it

How to practice empathy:

I) Listen, listen, listen.
The idea is first you really listen; then you react. Listening is hard work and everyone can get distracted. Even when we get distracted, we need to pull ourselves together and get back on track to the best of our abilities. During listening, to listen effectively...


1. One must stop comparing himself to the other person. "My experience was harder than his."
2. One must stop remembering his own experience on the same subject while the other person is talking.
3. One must not consider the verbal give and take as intellectual debate with the goal of putting the other person down.
4. One must not think he knows everything, so he doesn't need to listen to the other person.
5. One must not laugh off what the other person is saying or try to change the topic before it gets too serious.
6. One has to stop trying to read the other person's mind.
7. One has to stop thinking about his next step or his answer before the other person finishes talking.


by Joy Cagil

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[Empathic Design] The power of authenticity in teaching empathy

[Empathic Design] The power of authenticity in teaching empathy | Empathy and Compassion | Scoop.it
It's not easy to be authentic in front of a classroom or crowd, but it can be essential to creating lasting impact in teaching -- especially when teaching about empathy work.


Empathy is an essential skill to connect with the people and world around you.


 It is also so much more than even compassion- to be truly empathetic one has to feel how it might be to be in another’s place. So how can we teach this skill, and how can we simplify it enough to teach bit effectively to children?

The most effective way to teach it is experientially- and the most fun way is through the arts.


EMI KOLAWOLE

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Empathy is more powerful than hate,

"Empathy is more powerful than hate, and our lives should be dedicated to making it go viral."


We loved this powerful story of an American boy trained to hate who chose a peaceful path instead. He...

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Are you raising nice kids? A Harvard psychologist gives 5 ways to raise them to be kind

Are you raising nice kids? A Harvard psychologist gives 5 ways to raise them to be kind | Empathy and Compassion | Scoop.it

Think your kids are being raised to be kind? Think again. A Harvard researcher and psychologist has 5 ways to train your child to be kind and empathetic.


Earlier this year, I wrote about teaching empathy, and whether you are a parent who does so. The idea behind it is from Richard Weissbourd, a Harvard psychologist with the graduate school of education, who runs theMaking Caring Common project, aimed to help teach kids to be kind


1. Make caring for others a priority...

2. Provide opportunities for children to practice caring and gratitude...

3. Expand your child’s circle of concern...

4. Be a strong moral role model and mentor...

5. Guide children in managing destructive feelings..


By Amy Joyce 

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Presence of a Smartphone Lowers Quality of Conversations

Presence of a Smartphone Lowers Quality of Conversations | Empathy and Compassion | Scoop.it

New research finds having a mobile device within easy reach divides your attention, even if you're not actively looking at it.



Afterwards, participants responded to a series of statements designed to measure “feelings of interpersonal connectedness” and “empathic concern” they experienced during the brief chat.


These included “I felt I could really trust my conversation partner” and “To what extent did you conversation partner make an effort to understand your thoughts and feelings?”

 

BY TOM JACOBS 

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How to Spread Empathy in Health Care: an “epidemic of empathy”

How to Spread Empathy in Health Care: an “epidemic of empathy” | Empathy and Compassion | Scoop.it

Social network scientists have shown that emotions and values can spread in a community with the same patterns as infectious diseases. They have described how the people who are most connected to others may be the first ones to get hot gossip, but they are also most likely to get the scary new virus that has just shown up in town.


These observations suggest an interesting opportunity for making health care better, and even more efficient – if health care organizations can figure out how to create an “epidemic of empathy.”



What would an epidemic of empathy look like? There would be a steady, relentless increase in the proportion of clinicians and other personnel who are clearly tuned in to what was really happening to patients and their families.


Coordinated and empathic care would not seem to patients as miraculous and unpredictable as the lightning bolt of love (“un colpo di fulmine,” as the Italians put it). Instead, delivery of such care would become the norm; it would become increasingly fundamental to the way health care personnel saw themselves.


by Thomas H. Lee, MD  

image: http://bit.ly-dP1O76 

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Empathy and Morality: Heidi Maibom and Edwin Rutsch

Empathy and Morality: Heidi Maibom and Edwin Rutsch | Empathy and Compassion | Scoop.it

Heidi L. Maibom is professor of philosophy at University of Cincinnati. She studied at University of Copenhagen, University of Bologna, and University College London, and has held fellowships at Cambridge and Princeton Universities. She works on folk psychology, empathy, responsibility, and psychopathy. Heidi is the editor and contributor to the book, Empathy and Morality. She wrote the first chapter titled, Introduction: Everything you ever wanted to know about empathy.

 

Empathy and Morality, the book publisher's description: "This collection is dedicated to the question of the importance of these capacities to morality. It brings together twelve original papers in philosophy, psychology, psychiatry, anthropology, and neuroscience to give a comprehensive overview of the issue and includes an extensive survey of empathy and empathy-related emotions.

 

Some contributors argue that empathy is essential to core cases of moral judgments, others that empathic concern and moral considerations give rise to wholly distinct motives. Contributors look at such issues as the absence of empathy in psychopaths, the use of empathy training for rehabilitating violent offenders, and the presence of empathy in other primates. The volume is distinctive in focusing on the moral import of empathy and sympathy."


 "It brings together twelve original papers in
philosophy, psychology, 
psychiatry,

anthropology, and neuroscience to
give  
a comprehensive overview
of the issue and includes
an
extensive survey of empathy and 

empathy-related emotions."
 

Sub Conferences: Science

 
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Exploring Empathy - The Feast on Good Dinner

Exploring Empathy - The Feast on Good Dinner | Empathy and Compassion | Scoop.it

Exploring Empathy


The world’s a tough place, but we’re all in it together. This month we’re exploring the power — and challenge — of empathy, by asking how we can embrace this emotion in our work to change the world.


We’ve made a lot of progress getting along with each other, but there’s still lots to do. Even as technology connects us, we’re retreating more and more into our own silos of opinion and beliefs. And as we all know, a house divided does not stand.



An exercise in empathy

http://julianguyen.org/an-exercise-in-empathy/
During the Winter term, I went to a feast event in Toronto on empathy which was hosted by ThoughtWorker @melgorka. At the event, we talked about empathy and how it important it is in the tech industry and others. The most memorable exercise involved listing the bad qualities of people you despise and reasoning about them. 


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Study: Empathy in narcissistic personality disorder: From clinical and empirical perspectives.

Study: Empathy in narcissistic personality disorder: From clinical and empirical perspectives. | Empathy and Compassion | Scoop.it

Ultimately, by recognizing the multifaceted relationship between empathy and narcissism, and moving away from an all or nothing belief that those with NPD simply lack empathy, therapists may better understand narcissistic patients’ behavior and motivational structure. 


By Baskin-Sommers, Arielle; Krusemark, Elizabeth; Ronningstam, Elsa

img http-bit.ly-yYTzGr  

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Can Narcissists Be Moved to Show Empathy?

Can Narcissists Be Moved to Show Empathy? | Empathy and Compassion | Scoop.it

Researchers at the University of Surrey and the University of Southampton have investigated whether narcissists can elicit empathy for another person’s suffering.


It has been well documented that narcissists lack empathy, but why is that the case, and do they have the capacity to change that behavior? The research is published in Personality and Social Psychology Bulletin.


Characterizing narcissism

When we think of narcissism most of us can all think of a colleague, friend, or former significant other that would fit the description; “A bit full of themselves, self-centered, and don’t seem too concerned about the effects they have on other people,” says lead researcher, Erica Hepper.
This lack of empathy has a detrimental effect
on interpersonal relationships,
social bonding  and
prosocial behavior.


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How apathy blocks empathy

How apathy blocks empathy | Empathy and Compassion | Scoop.it
Apathy blocks an individual's ability to help another person or empathise with them

Empathy is vital for cooperation and friendship. Without empathy there would be no humanity, just a world of disparate individuals without the social glue to hold them together. Empathy is the experience of understanding another person’s perspective – you place yourself in their shoes and feel what they are feeling.


When we empathise we not only mirror the distress of the other person, but are moved to respond in helping ways. In other words, empathy helps us take care of one another.


by Jane McGregor
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Chris Brown's curator insight, July 16, 12:46 PM

No one is empathic all of the time... Apathy is a blocker of empathy.  This is an article that nicely discusses the two terms and how they interrelate.

 

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Empathy: The Missing Ingredient

Empathy: The Missing Ingredient | Empathy and Compassion | Scoop.it

At the conclusion of a new one-day course I just finished leading (an Introduction to Emotional Intelligence), I asked the participants to take a few minutes to assess the class and their biggest value of the day so as to help me as I continue to refine the class content.



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The role of empathy in peace negotiations

The role of empathy in peace negotiations | Empathy and Compassion | Scoop.it

I am raising the subject mainly because the idea of empathy needs to be more embedded than ever as we negotiate a very difficult peace process. The negotiations no longer exist in theory; they have become a reality. I am still aware of a lack of empathy among some of the stakeholders in the negotiations.


Empathy is about getting to the heart of the problem.


It is associated with a willingness to reach a negotiated settlement, which is in turn associated with the possible cost of a failure to achieve an agreement. 


Aung Naing Oo is the associate director, Peace Dialogue Program, Myanmar Peace Center.


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What is empathy? The Art of Empathy: A Complete Guide to Life’s Most Essential Skill

What is empathy? The Art of Empathy: A Complete Guide to Life’s Most Essential Skill | Empathy and Compassion | Scoop.it

What is empathy?  What does it really mean?  What does it look like Karla McLaren is an award-winning author, researcher, and pioneering educator whose empathic approach to emotions revalues even the most “negative” emotions, and opens startling new pathways into the depths of the soul.


She is the author of The Art of Empathy: A Complete Guide to Life’s Most Essential Skill (2013),


The Language of Emotions: What Your Feelings Are Trying to Tell You (2010).

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Teaching Children Empathy Through The Arts

Teaching Children Empathy Through The Arts | Empathy and Compassion | Scoop.it

Empathy is an essential skill to connect with the people and world around you. It is also so much more than even compassion- to be truly empathetic one has to feel how it might be to be in another’s place. So how can we teach this skill, and how can we simplify it enough to teach bit effectively to children?


The most effective way to teach it is experientially- and the most fun way is through the arts.


On this Voices in the Family, we will speak with people involved in the film “The Other Side of the Fence”, a musical performed in schools to teach kids empathy experientially, and we will also speak to the founder and the director of Chicago’s Changing Worlds project- a project that goes into schools to provide artistic experiences through which kids can connect to others different than themselves. 

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Neurology: A Mirror to the World

Neurology: A Mirror to the World | Empathy and Compassion | Scoop.it

Empathy with others seems to be due to a type of brain cell called a mirror neuron


Christian Keysers has a good way of making his point.  He shows his audience a clip from a James Bond movie in which a large, hairy spider is climbing over our hero's naked body.  He then asks the audience what they think the actor playing Bond is feeling.


It is impossible to tell, of course, whether Sean Connery was really revolted and fearful when the scene was being shot, or whether he was actually indifferent, but just acting well.  The point is that the observer can feel - literally feel - Bond's fear.  This ability not merely to know in an intellectual sense what someone else is feeling, but actually to feel it with them, is an important social attribute. 


Dramatists, novelists and psychologists have known about it for centuries, of course.


  And those who lack it, such as people who are autistic, are at a social disadvantage.  But it is only in the past few years that its neurological basis has begun to be understood.  It seems to rely on a type of nerve cell known as a mirror neuron.  Dr Keysers, who works at the University of Groningen, in the Netherlands, is one of a band of neurologists that is studying them

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The Empathy Mirror

The Empathy Mirror | Empathy and Compassion | Scoop.it

Empathy has been difficult for neuroscientists to analyze because it’s the product of many parts of the brain acting with one another in mysterious ways.


Simon Baron-Cohen, a neuroscientist and psychologist at the University of Oxford, has identified ten separate regions of the brain, each with its own special function, that comprise the “empathy circuit.” One critical part of this circuit is called the medial prefrontal cortex, or MPFC, which plays a role in comparing one’s own perspective to that of others. Other parts of the empathy circuit correlate with social judgments (the orbitofrontal cortex), awareness of the intentions and goals of others (the frontal operculum), recognizing emotion (the inferior frontal gyrus), and processing sensory stimuli (the somatosensory cortex).


But knowing which brain areas are associated with which individual functions still doesn’t present a clear picture of how these areas work, much less interact with one another.

 

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Develop Compassion Before Medical School

Develop Compassion Before Medical School | Empathy and Compassion | Scoop.it
It’s definitely possible to become a doctor without being compassionate, but the question is should you? If you are thinking about becoming a doctor, do your best to develop compassion before medical school.


Can someone become a doctor without being compassionate? It’s definitely possible.


Thousands of people apply and matriculate to medical school every year and not every single one of those applicants is truly compassionate.


You may know this to be true first hand. Maybe you’ve had an experience with a physician whom showed you little to no compassion. If you have had such an experience, you know how terrible it is.

 

 by  Edward Chang

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Encouraging Empathy Over Achievement

Encouraging Empathy Over Achievement | Empathy and Compassion | Scoop.it

Here are a few ways to encourage empathy and kindness at home:


1. Nurture others: Learning to be caring is like learning a musical instrument – it takes practice, practice, practice. Create ongoing opportunities for your child to help out; examples include chores around the house, community and church projects or helping a an elderly neighbor.


2. Be a good example: Model the behavior that you would like them to have.


3. Help children to recognize their own feelings: Helping your child to learn what they are feeling and express it will allow them to better communicate their feelings with others; this will reduce destructive behavior and your child an outlet for negative emotions.


4. Take care of living things: Giving a child the opportunity to nurture a pet or a garden will help develop empathy.


5. Perform random acts of kindness: Performing acts of kindness as a family is a great way to build connections with the community and among yourselves.


6. Spend time in nature: As children learn to treat the world around them with respect and care, so they will also treat each other.


BY MELISSA HARDING

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Renata Hill's curator insight, July 19, 7:58 PM

Being a productive, compassionate being will help everyone in the world much more than corporate ladder-climbing ever will.

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Great product design? It's about empathy and delight

Great product design? It's about empathy and delight | Empathy and Compassion | Scoop.it

At Fortune Brainstorm Tech, industry executives explored what "good design" actually means and how it impacts a product's success.


“It’s always customer empathy, right?”
 

he asked the audience. “Design is really about empathy, not beauty. It’s not how it looks, it’s how it works and fits together. At the end of the day, if a customer has a good experience using your product, that’s the end criteria.”


by Andrew Nusca


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    Consumer Empathy: The New Black for Marketers?

    Consumer Empathy: The New Black for Marketers? | Empathy and Compassion | Scoop.it

    It's All About Empathy

    Paul O'Connor, Ziba Executive Creative Director, recently wrote in Fast Company: "It used to be that a successful brand conveyed authority and reliability (think General Motors or IBM); now it's all about empathy.


    Technology used to attract us through specs and features; today it has to enable an experience. Even our perception of what makes a product valuable has shifted, to the point where a brand-new sound system or a dress like the one on the magazine cover is actually less desirable than something with a strong story attached."


    by  LAURA BERNIER

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    Empathic Listening: How It Applies To Marriage - Our Peaceful Family

    Empathic Listening: How It Applies To Marriage - Our Peaceful Family | Empathy and Compassion | Scoop.it
    Empathic listening can improve your communication in many ways. Learn what empathic listening is, and how to listen with empathy in life, and your marriage.


    Do you apply empathic listening in your marriage? We have touched on paying attention to your spouse before, and this week’s post is about empathic listening.


    Have you caught yourself listening to someone (your husband/ wife) with your immediate intent being to reply, with or without empathy? I bet you have. We are also guilty of doing this.


    Over the years, we have learned to solely devote our attention to listening until the end of a statement before thinking about responding. And when we respond, we want to do it with empathy.


    By Marcus and Ashley |

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    Three Ways Leaders Can Listen with More Empathy

    Three Ways Leaders Can Listen with More Empathy | Empathy and Compassion | Scoop.it

    Study after study has shown that listening is critical to leadership effectiveness. So, why are so few leaders good at it?
     

    Too often, leaders seek to take command,
    direct conversations, talk too much, or worry
    about what they will say next in defense
    or rebuttal.
     

    The ability and willingness to listen with empathy is often what sets a leader apart.  Hearing words is not adequate; the leader truly needs to work at understanding the position and perspective of the others involved in the conversation. 


    In a recent interview, Paul Bennett, Chief Creative Officer at IDEO, advises leaders to listen more and ask the right question.  Bennett shared that “for most of my twenties I assumed that the world was more interested in me than I was in it, so I spent most of my time talking, usually in a quite uninformed way, about whatever I thought, rushing to be clever, thinking about what I was going to say to someone rather than listening to what they were saying to me.”


    by John Coleman

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    Chris Brown's curator insight, July 16, 12:38 PM

    A nice article that discusses three behaviors in empathic listening.  Each of these are areas that we should focus on to improve our connection through communications. 

    Recognize verbal and non-verbal cues.

    Process what you hear/see

    Respond thoughtfully

    Be sure to link to the article for more in depth information.  Well worth the time to read.   

    donhornsby's curator insight, July 16, 3:12 PM

    (From the article): Overall, it is important for leaders to recognize the multidimensionality of empathetic listening and engage in all forms of behaviors.  Among its benefits, empathic listening builds trust and respect, enables people to reveal their emotions–including tensions, facilitates openness of information sharing, and creates an environment that encourages collaborative problem-solving.

    Deborah Orlowski, Ph.D.'s curator insight, July 17, 9:11 AM

    Coleman suggests 3 simple ways anyone can be a more effective listener. They seem self-evident but I wonder how often we actually do them? Why not try them for yourself.  If you think you're already practicing them, check yourself to make sure you really are, not just thinking you are! 

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    Finding the Way to More Compassionate Learning

    Finding the Way to More Compassionate Learning | Empathy and Compassion | Scoop.it

    By Melanie Holland
    “If you want others to be happy, practice compassion; if you want to be happy yourself, practice compassion.” The Dalai Lama


    In July, CEI is hosting a seminar at the NAESP Annual Conference, with a panel of educators and also Mark Weiss of Operation Respect (see paragraph 5 below). In discussing our plans, one of our colleagues suggested that to understood more about how to teach others about compassion, we consider the work of Paul Gilbert. Gilbert referenced the above Dalai Lama statement in an introduction to his model of compassion focused therapy.


    The model is based on the premise that leaders best instill the trait of compassion in their students by consistently demonstrating compassion.  

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