Empathy and Compa...
Follow
Find
183.3K views | +0 today
 
Scooped by Edwin Rutsch
onto Empathy and Compassion
Scoop.it!

The Machiavellian's Guide to Empathy: Cheryl Travers at TEDxLoughborough

Venue: Loughborough Student's Union at Loughborough University.

In the often cut throat, challenging and competive world of work, we often forget the human element. As well as buildings, equipment, structures and finances, organisations consist fundamentally of people with have an innate need to be understood.


On the one hand, if we take the time and effort to care and be understanding, we can reap the rewards for others and ourselves, but on the other hand, it makes great business sense! Cheryl Travers investigates the nature, role and 'art' of this word that is increasingly on peoples' lips - empathy!


With a special focus on empathy at work, she will outline ways that we can enhance our empathic potential in an frequently uncaring organisational arena.

more...
No comment yet.
Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Scooped by Edwin Rutsch
Scoop.it!

To Newspaper Front Page: All Sections

To Newspaper Front Page: All Sections | Empathy and Compassion | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


====================

Please Click 'Follow' to receive updates.
It also helps us rise in the rankings 
and gives us more exposure
on Scoop.it. 

===========

Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Compassion
Scoop.it!

One Day Course: Compassion Fatigue Management

One Day Course: Compassion Fatigue Management | Empathy and Compassion | Scoop.it

The following course description and outline is focused on the issue of Compassion Fatigue as it relates to caregivers and/or social service professionals who work with challenging populations and who find it difficult to maintain the enthusiasm, acceptance, and compassion they once experienced. 


Compassion is quintessential to the establishment of trust, respect, and safety in any growth promoting relationship. As caregivers and/or social service professionals work with challenging populations, they are vulnerable to feeling undervalued, overextended, and isolated in their efforts to motivate and evoke change. During these challenging experiences, too often frustration and emotional exhaustion replace compassion, and the people within their care tend to endure an arrest of development and/or a regression. As a result, understanding and managing compassion fatigue is crucial to the longevity and efficacy of caregivers and/or social service professionals.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Helping your child develop animal empathy

Helping your child develop animal empathy | Empathy and Compassion | Scoop.it
Shane Jordan, an Education Environmental Practitioner and a qualified Early Years Practitioner, explains the importance of young children developing empathy towards animals and how to provide nurturing experiences for them to be able to do so: 

To understand that nature exists in our own backyards and neighbourhoods can be a very fascinating experience for children. You can read to a child about nature and tell them to appreciate the animals and the trees in the natural world, but unless they physically interact with it themselves they will never truly learn. Environmental Education (EE) is such a necessary part of learning, especially in a child’s early learning years.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

One Day Course: Compassion Fatigue Management

One Day Course: Compassion Fatigue Management | Empathy and Compassion | Scoop.it

The following course description and outline is focused on the issue of Compassion Fatigue as it relates to caregivers and/or social service professionals who work with challenging populations and who find it difficult to maintain the enthusiasm, acceptance, and compassion they once experienced. 


Compassion is quintessential to the establishment of trust, respect, and safety in any growth promoting relationship. As caregivers and/or social service professionals work with challenging populations, they are vulnerable to feeling undervalued, overextended, and isolated in their efforts to motivate and evoke change. During these challenging experiences, too often frustration and emotional exhaustion replace compassion, and the people within their care tend to endure an arrest of development and/or a regression. As a result, understanding and managing compassion fatigue is crucial to the longevity and efficacy of caregivers and/or social service professionals.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) How Empathy Matters: The Role of Empathy in Crime, Policing, and Justice

(Empathic Policing) How Empathy Matters: The Role of Empathy in Crime, Policing, and Justice | Empathy and Compassion | Scoop.it
Chad Posick, Georgia Southern University


My associates and I have reviewed recent research and done some additional analyses to pin down what is currently known about empathy – and perceptions of empathy – in the realm of crime and justice. When other factors, like age, sex, race, education, and income are taken into account, empathy turns out to matter in several ways:


  • Empathetic people are less likely to engage in delinquency or crime. But those who have trouble perceiving how others feel, and have difficulty sharing those feelings, are more likely to engage in wrongful acts – everything from minor juvenile delinquency to the most serious of violent crimes. 


  • Empathy affects how people think about crime and punishment in complex ways. People capable of empathy tend to support tough punishments for crime, but at the same time they are less likely to call for the harshest punishments, such as the death penalty.


  • Empathy and perceptions of empathy help to shape the interactions of police and members of the communities they are assigned to protect. Research on citizen interactions with the police has consistently indicated that the way officers behave determines how they are evaluated by people with whom they interact. When we probe in detail, it turns out community members have more positive evaluations of the police when officers communicate that they understand the issues that matter to community members. Studies specifically show that the police are more likely to be trusted and considered effective at their jobs when they display empathy with the community’s concerns. 


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) Empathy can be better than force, Twin Cities police trainers teach

(Empathic Policing) Empathy can be better than force, Twin Cities police trainers teach | Empathy and Compassion | Scoop.it

by: NICOLE NORFLEET and KELLY SMITH


It was a rather routine call to Eden Prairie police: a domestic dispute at a house with a mentally ill, intoxicated man


Instead of confronting the man, an officer who had just completed training on defusing tense encounters calmly asked him questions and listened to his concerns.



It helped. The man cooperated, and no one was hurt.

“He was really amped up,” said Sgt. Dave Becker, who supervises the crisis intervention team. “You could see him start to calm down; they made a connection.”



As scrutiny of police intensifies in the aftermath of high-profile officer-involved shootings, there’s a renewed push for more officers to undergo de-escalation training — which emphasizes empathy over force.
 

  • Improving listening skills...
  • De-escalation can save lives...
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) LAPD training teaches empathy amid outcry over shootings (audio)

(Empathic Policing) LAPD training teaches empathy amid outcry over shootings (audio) | Empathy and Compassion | Scoop.it

This exercise is part of a one-week class, the latest effort by the LAPD to train cops how to de-escalate encounters with people who may be aggressive or mentally ill. The message here: Slow down and try to empathize with the person...


The training is hardly the same as policing taught in the academy, where officers endure grueling physical training to be able to take down bad guys. The focus in the academy is on the "use of force continuum."


But in this empathy training, officers are coached to back away from the person, use your first name, employ humor, paraphrase what the person is saying.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Business Case for Empathy or, Why Customer Engagement Begins in their Shoes

The Business Case for Empathy or, Why Customer Engagement Begins in their Shoes | Empathy and Compassion | Scoop.it

Customer engagement efforts need to begin with empathy if companies want to drive higher user adoption, increased renewal rates, and customer success.


A lot of great things have been written about how to cultivate customer engagement. But I think the why of customer engagement is lacking the same attention, as in, why customer engagement is important—beyond metrics, and even beyond the bottom line.  That’s why I’d like to make the business case for empathy.


Empathy can be defined as putting yourself in another person’s shoes. It’s a way of creating relationships by seeing the world through somebody else’s eyes. Empathy in the business world is gaining traction as a way to discuss interoffice relationships and leadership skills. But the conversation hasn’t shifted to the customer-business relationship, perhaps with the exception of customer journey mapping (at least, the customer journey maps that really take into consideration the motivations and barriers customers face). I’d like to argue that, for customer engagement to succeed, it has to begin with empathy.


By: MATTHEW BERGER


more...
Miklos Szilagyi's curator insight, March 27, 3:20 AM

It's soooo good that it needs repeating (and it's valid a far wider area than customer relationship management...): “Business is always personal. It’s the most personal thing in the world.” 

Scooped by Edwin Rutsch
Scoop.it!

Learning to Listen: Why Better Health Care May Start with a Simple “How Are You?”

Learning to Listen: Why Better Health Care May Start with a Simple “How Are You?” | Empathy and Compassion | Scoop.it
Halpern believes medical schools “need to stop un-teaching” empathy.

Most patients, of course, would prefer to receive care from a doctor with a compassionate bedside manner, but Halpern suggests that the effect of better empathic listening skills could be huge. Currently, an estimated half of all patients don’t take the medications they’re prescribed as directed.


This may result from poor communication, the patients’ lack of trust in the doctor, or reluctance to discuss embarrassing side effects, such as the sexual dysfunction that can accompany certain blood pressure medications. But drawing from her own experience in the field, Halpern says that when doctors really listen and show they care, patients are more likely to open up.


What’s more, doctors would likely benefit from being more empathetic. 


By Marica Petrey

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) TED: Ernesto Sirolli: Want to help someone? Shut up and listen!

When most well-intentioned aid workers hear of a problem they think they can fix, they go to work. This, Ernesto Sirolli suggests, is naïve. In this funny and impassioned talk, he proposes that the first step is to listen to the people you're trying to help, and tap into their own entrepreneurial spirit. His advice on what works will help any entrepreneur.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) TED: The power of listening | William Ury

This talk was given at a local TEDx event, produced independently of the TED Conferences. William Ury explains how listening is the essential, and often overlooked, half of communication. His stories of candid conversations with presidents and business leaders provide us with impactful lessons, such as understanding the power of a human mind opening up.


He asks us to join a listening revolution, and promises that if we all just listen a little bit more, we can transform any relationship.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Designing for Empathy and Retention — Salesforce UX

Designing for Empathy and Retention - Salesforce UX - Medium
Only after IDEO designers fully understand and empathize with a problem do they investigate the software and hardware necessary to create an effective solution.

Understanding the problem always starts with researching the audience, but it’s not about “just talking to people.” IDEO designers go to extreme lengths to experience problems firsthand before they start concepting solutions.

How far are they willing to go? Once, an IDEO designer researching how to improve hospital visits, admitted himself into the ER and recorded the entire experience. The resulting video showed how much time patients spend looking up at boring ceiling tiles — a unique perspective you wouldn’t think of until experiencing the environment for yourself.


“Experiencing it develops empathy,” Blaise explained, “which leads to innovation.”

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) Our Community Listens

(Listening) Our Community Listens | Empathy and Compassion | Scoop.it

Have you ever wondered what the difference is between empathy and sympathy?  For many, empathy is a really hard concept to understand and even more difficult to display.  Empathy fuels connection; sympathy drives disconnection. 


In this short  animated video presentation entitled The Power of Empathy by Brene’ Brown and illustrated by Katy Davis, we realize the true impact of Empathy and why it is so important to fuel connections with others.


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Center for Building a Culture of Empathy

The Center for Building a Culture of Empathy | Empathy and Compassion | Scoop.it

The Center for Building a Culture of Empathy, based in El Cerrito, CA, is the home of the global empathy movement. The mission is to build a movement for creating a global worldwide culture of empathy and compassion through in-person and online community organizing and the development of Empathy Circles. 


The Center is also collecting, organizing, and curating an online portal for resources and information about the values of empathy and compassion. Their website contains the largest collection of articles, conferences, expert interviews, organizations, and much more about empathy and compassion.



I was able to interview the organization’s founder and director, Edwin Rutsch:  Question: What Motivated You To Undertake This Project?

 

by Lina Buffington


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Interview) Big Empathy: Expanding, Practicing and Systemic Change Empathy -Tom Atlee and Edwin Rutsch

(Interview) Big Empathy: Expanding, Practicing and Systemic Change Empathy -Tom Atlee and Edwin Rutsch | Empathy and Compassion | Scoop.it

Tom Atlee is an American social, peace and environmental activist. He is author of Empowering Public Wisdom,  Reflections on Evolutionary Activism and The Tao of Democracy: Using Co-Intelligence to Create a World that Works for All. Tom's social change vision is grounded most deeply in new understandings of evolving wholeness which recognize the value of diversity, unity, relationship, context, uniqueness and the spirit inside each of us and the world. He has written numerous articles and blog posts about empathy. In 2014 he was given the Empathic Individualism Award Recipient from the Hawthorne Valley Center for Social Research.

 


"Big Empathy is about expanding our empathy to embrace the suffering and well-being of more of life, more deeply, more competently, and more seamlessly than  we normally do."



Tom Atlee's major essay Big Empathy proposes that we need to expand our empathy in three ways:

  • 1. widen our "circle of care" to include more beings of more species over greater time periods;
  • 2. become better practitioners of empathy; and
  • 3. embed empathy in our cultures and social systems."

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

NPR: How Can Playing A Game Make You More Empathetic?

NPR: How Can Playing A Game Make You More Empathetic? | Empathy and Compassion | Scoop.it
Why is it so hard to feel empathy for strangers? Because we're stressed by them, says neuroscientist Jeff Mogil. His research suggests one way to reduce that stress: play Rock Band together.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Compassion Is A Strength, Not A Weakness

Compassion Is A Strength, Not A Weakness | Empathy and Compassion | Scoop.it

We are all a part of a mindful revolution.


As a mind-body medicine physician, it fills me with hope to watch the “mindful revolution” occurring in the business world.  In the last six months we have see the the theme of mindfulness on the cover of Time magazine and hearing about how numerous business schools are incorporating mindfulness based training programs into curriculum.   You may even be a part of this mindful living community because you heard me speak at your company on the neuroscience behind mindfulness.

Self-compassion and compassion towards others are two of the steps I discuss my mindful living program, “Mindset Matters”.  The same question arises from corporate and coaching clients alike.  

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) D.C. police chief Cathy L. Lanier urges empathy in policing

(Empathic Policing) D.C. police chief Cathy L. Lanier urges empathy in policing | Empathy and Compassion | Scoop.it
A forum at American University focused on easing tensions, building trust and transparency.


At a town hall meeting Wednesday evening, D.C. Police Chief Cathy L. Lanier urged police departments across the nation to stop measuring success by crime statistics alone and to incorporate empathy in policing as a way to foster greater trust.


“We have to stop measuring these things by numbers,” Lanier said at the American University forum, which focused on finding ways to ease tensions following the fatal shooting in August of 18-year-old Michael Brown by a police officer in Ferguson, Mo., and other recent police-involved violent incidents across the country.


By Clarence Williams 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Powerful (Happiness) Side Effects of Self-Compassion

The Powerful (Happiness) Side Effects of Self-Compassion | Empathy and Compassion | Scoop.it
Here are some powerful anti-depressant and anti-anxiety (and happiness) side effects of Self-Compassion:

1) Personal Control – We start to understand that the power to work with difficulty or enjoy life is within us.

2) Self-love and self-worth – As we pay attention to ourselves in a supportive way, we continue to practice caring about ourselves and being worthy of loving attention. What we practice and repeat starts to become automatic.

3) Confidence – There comes a point where we understand that no matter what comes our way, “I can handle it and it’s going to be okay.”


By ELISHA GOLDSTEIN

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Confernce: The Empathy Project - Mansfield College, Oxford, United Kingdom

Confernce: The Empathy Project - Mansfield College, Oxford, United Kingdom | Empathy and Compassion | Scoop.it

The Empathy Project
Friday 7th  September – Sunday 9th September 2015
Mansfield College, Oxford, United Kingdom


Visit the website at http://www.inter-disciplinary.net/critical-issues/ethos/empathy/call-for-presentations/


Call for Presentations:
Empathy, the will to understand or to attempt to understand others by imagining what it might feel like to be them; how it might feel to experience the world from inside their skin, underpins much of our lives.


For instance, it is present in the ways in which people relate to and care for one another within families and in bigger groups, to the ways in which we communicate with one another through literature, art, film, advertising and digital media. Many professions – from nursing, counselling psychotherapy and medicine, to teaching, product design, architecture, advertising and stand-up comedy, depend at least partly, on empathic skill.


Organising Chairs: 
Gavin Fairbairn & Susan Fairbairn: gsemp@inter-disciplinary.net 

Rob Fisher: empathy2@inter-disciplinary.net 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

What Self-Care Looks Like

What Self-Care Looks Like | Empathy and Compassion | Scoop.it

One of Miller’s favorite ways to practice self-care is self-empathy.


She described this as “connecting with what I’m feeling and needing when I’m experiencing something challenging, and then making a request of myself or someone else to help me meet whatever needs I become aware of through that process.”

She also gets enough rest, takes baths, practices yoga, meditates, takes fun exercise classes, spends time in nature, attends spiritual services and talks, gets massages, connects with people she loves and laughs as much as possible.

However, she underscored that self-care goes beyond a set of strategies. At its core, self-care is “an attitude toward yourself that you matter, that your needs matter,” Miller said.


By MARGARITA TARTAKOVSKY


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Design Thinking Students: Students Co-Designing Their Own School for the Sake of Empathy

Design Thinking Students: Students Co-Designing Their Own School for the Sake of Empathy | Empathy and Compassion | Scoop.it

In order to inspire, motivate, and engage students in the learning experience, it is necessary to look at the world through their eyes.  When adults pause and consider the world through from the students’ perspective, we begin to examine their authentic needs, instead of the needs imposed upon them.  Educational models that value and incorporate student input are emerging as empathic to students’ needs. ...



This is how empathy as a skill is cultivated through design thinking in the K-12 arena. Planning one’s own educational framework is a wonderful empathy-building tool. It stimulates students’ engagement and intrinsic motivation while encouraging them to practice self-empathy in service of empathy for others.


by Lee-Anne Gray


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) TED: The Power of Listening - An Ancient Practice for Our Future: Leon Berg

Leon Berg is a founding member of the Ojai Foundation, an educational sanctuary in the Upper Ojai Valley of Southern California. He is a Senior Trainer of the Ojai Foundation's Center for Council Practice, and has been facilitating Council groups in the U.S. and abroad for over 20 years.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The EMPATHY PROCESS (A healing technique) by Jeff Brown

The EMPATHY PROCESS (A healing technique)  by Jeff Brown | Empathy and Compassion | Scoop.it
Empathy was not part of my early life experience. I grew up in a house of horrors, one where everyone was too intensely consumed with their individual survival to see or empathize with another. There was no space to attune to each other’s internal experience, no interest in holding the space for each other’s feelings. We were blind to each other’s inner landscape, strangers sharing the same physical space, simply trying to stay alive.


In my late twenties, something shifted. I became more conscious of empathy as both a healing tool, and a way of being in the world.


It served me in my efforts to stop personalizing the behaviors of others. If I could get inside their journey, I could see where they were coming from and stop making it about me. And it served me in my efforts to be understood by others. 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Still Face Experiment: Dr. Edward Tronick

Ed Tronick director of UMass Boston's Infant-Parent Mental Health Program and Distinguished Professor of Psychology, discusses the cognitive abilities of infants to read and react to their social surroundings.


The video is an excerpt from Lovett Productions' HELPING BABIES FROM THE BENCH: USING THE SCIENCE OF EARLY CHILDHOOD IN COURT.

more...
No comment yet.