Empathy and Compa...
Follow
Find
183.2K views | +16 today
 
Scooped by Edwin Rutsch
onto Empathy and Compassion
Scoop.it!

Why White People Don’t Feel Black People’s Pain - A failure of empathy perpetuates racial disparities.

Why White People Don’t Feel Black People’s Pain - A failure of empathy perpetuates racial disparities. | Empathy and Compassion | Scoop.it

George Zimmerman followed Trayvon Martin because he perceived him as dangerous. The defense argues he was, the prosecution argues he wasn’t. No one, of course, argues that Zimmerman approached Martin with kindness, or stopped to consider the boy as anything other than suspicious, an outsider. Ultimately Zimmerman shot and killed Martin. A lack of empathy can produce national tragedies. But it also drives quieter, more routine forms of discrimination.

 

Let’s do a quick experiment. You watch a needle pierce someone’s skin. Do you feel this person’s pain? Does it matter if the person’s skin is white or black?

 

For many people, race does matter, even if they don’t know it. They feel more empathy when they see white skin pierced than black.  

By Jason Silverstein|

more...
No comment yet.
Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Scooped by Edwin Rutsch
Scoop.it!

To Newspaper Front Page: All Sections

To Newspaper Front Page: All Sections | Empathy and Compassion | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


====================

Please Click 'Follow' to receive updates.
It also helps us rise in the rankings 
and gives us more exposure
on Scoop.it. 

===========

Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) D.C. police chief Cathy L. Lanier urges empathy in policing

(Empathic Policing) D.C. police chief Cathy L. Lanier urges empathy in policing | Empathy and Compassion | Scoop.it
A forum at American University focused on easing tensions, building trust and transparency.


At a town hall meeting Wednesday evening, D.C. Police Chief Cathy L. Lanier urged police departments across the nation to stop measuring success by crime statistics alone and to incorporate empathy in policing as a way to foster greater trust.


“We have to stop measuring these things by numbers,” Lanier said at the American University forum, which focused on finding ways to ease tensions following the fatal shooting in August of 18-year-old Michael Brown by a police officer in Ferguson, Mo., and other recent police-involved violent incidents across the country.


By Clarence Williams 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Business Case for Empathy or, Why Customer Engagement Begins in their Shoes

The Business Case for Empathy or, Why Customer Engagement Begins in their Shoes | Empathy and Compassion | Scoop.it

Customer engagement efforts need to begin with empathy if companies want to drive higher user adoption, increased renewal rates, and customer success.


A lot of great things have been written about how to cultivate customer engagement. But I think the why of customer engagement is lacking the same attention, as in, why customer engagement is important—beyond metrics, and even beyond the bottom line.  That’s why I’d like to make the business case for empathy.


Empathy can be defined as putting yourself in another person’s shoes. It’s a way of creating relationships by seeing the world through somebody else’s eyes. Empathy in the business world is gaining traction as a way to discuss interoffice relationships and leadership skills. But the conversation hasn’t shifted to the customer-business relationship, perhaps with the exception of customer journey mapping (at least, the customer journey maps that really take into consideration the motivations and barriers customers face). I’d like to argue that, for customer engagement to succeed, it has to begin with empathy.


By: MATTHEW BERGER


more...
Miklos Szilagyi's curator insight, Today, 3:20 AM

It's soooo good that it needs repeating (and it's valid a far wider area than customer relationship management...): “Business is always personal. It’s the most personal thing in the world.” 

Scooped by Edwin Rutsch
Scoop.it!

Learning to Listen: Why Better Health Care May Start with a Simple “How Are You?”

Learning to Listen: Why Better Health Care May Start with a Simple “How Are You?” | Empathy and Compassion | Scoop.it
Halpern believes medical schools “need to stop un-teaching” empathy.

Most patients, of course, would prefer to receive care from a doctor with a compassionate bedside manner, but Halpern suggests that the effect of better empathic listening skills could be huge. Currently, an estimated half of all patients don’t take the medications they’re prescribed as directed.


This may result from poor communication, the patients’ lack of trust in the doctor, or reluctance to discuss embarrassing side effects, such as the sexual dysfunction that can accompany certain blood pressure medications. But drawing from her own experience in the field, Halpern says that when doctors really listen and show they care, patients are more likely to open up.


What’s more, doctors would likely benefit from being more empathetic. 


By Marica Petrey

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) TED: Ernesto Sirolli: Want to help someone? Shut up and listen!

When most well-intentioned aid workers hear of a problem they think they can fix, they go to work. This, Ernesto Sirolli suggests, is naïve. In this funny and impassioned talk, he proposes that the first step is to listen to the people you're trying to help, and tap into their own entrepreneurial spirit. His advice on what works will help any entrepreneur.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) TED: The power of listening | William Ury

This talk was given at a local TEDx event, produced independently of the TED Conferences. William Ury explains how listening is the essential, and often overlooked, half of communication. His stories of candid conversations with presidents and business leaders provide us with impactful lessons, such as understanding the power of a human mind opening up.


He asks us to join a listening revolution, and promises that if we all just listen a little bit more, we can transform any relationship.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Designing for Empathy and Retention — Salesforce UX

Designing for Empathy and Retention - Salesforce UX - Medium
Only after IDEO designers fully understand and empathize with a problem do they investigate the software and hardware necessary to create an effective solution.

Understanding the problem always starts with researching the audience, but it’s not about “just talking to people.” IDEO designers go to extreme lengths to experience problems firsthand before they start concepting solutions.

How far are they willing to go? Once, an IDEO designer researching how to improve hospital visits, admitted himself into the ER and recorded the entire experience. The resulting video showed how much time patients spend looking up at boring ceiling tiles — a unique perspective you wouldn’t think of until experiencing the environment for yourself.


“Experiencing it develops empathy,” Blaise explained, “which leads to innovation.”

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) Our Community Listens

(Listening) Our Community Listens | Empathy and Compassion | Scoop.it

Have you ever wondered what the difference is between empathy and sympathy?  For many, empathy is a really hard concept to understand and even more difficult to display.  Empathy fuels connection; sympathy drives disconnection. 


In this short  animated video presentation entitled The Power of Empathy by Brene’ Brown and illustrated by Katy Davis, we realize the true impact of Empathy and why it is so important to fuel connections with others.


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Charleston Listens - The Power of Empathy

Charleston Listens - The Power of Empathy | Empathy and Compassion | Scoop.it

Imagine a world where escalating discord, decreases to a point of near extinction. A place where people feel connected every day, and can view themselves in another’s shoes, seeing life through a foreign lens. A world where each person feels valuable and necessary to the future of mankind, and thus making a place for themselves in history. Is that world a possibility or a far-fetched dream?


We have never arrived at this world, but I am convinced all things are possible and empathy is the means to get there.


‘Empathy is the power of understanding and imaginatively entering into another person’s feelings and letting this knowledge influence our actions.’ Most everyone, deep down, has the capacity for empathy, but just like musical ability, we all have room for improvement.


Some of us play easily, while others struggle with a few notes. What’s important is that we each can play and have our notes combine to make a beautiful symphony.


by Julie Chapman

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Leadership) Empathy is the top leadership skill, says Sky CEO

(Leadership) Empathy is the top leadership skill, says Sky CEO | Empathy and Compassion | Scoop.it

Empathy has overtaken more traditional business skills to become the most important requirement for leadership success, according to Sky CEO Jeremy Darroch.

Speaking at the EQ Summit in London – a day-long exploration of the importance of emotional intelligence in business – Darroch said: “A lot of the old skills of leadership aren’t fit for the future. The idea that I can sit in the corner office and call the shots is long gone.


Empathy is now the single most important skill when you get to the top of an organisation. It means you can frame opportunity and challenge in the right way.



more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Upworthy's Peter Koechley: media's role is accountability and empathy

Upworthy's Peter Koechley: media's role is accountability and empathy | Empathy and Compassion | Scoop.it

I think there’s a third, very important, role for media in society. That is: I think media can be a powerful force for nurturing empathy in society. Empathy is a soft word [for hard-hitting journalists]. Without it, society has a really hard time making progress.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Good Men Project Show: Dr. Max Wachtel "Raising Empathetic Boys"

Dr. Max Wachtel discusses how teaching empathy skills to your boys prepares them for the complexities of modern life: school, friendships, bullying, careers, and relationships.

Dr. Wachtel is the 9NEWS Psychologist for KUSA-TV in Denver, Colorado. He is a forensic psychologist in practice at The Colorado Center For Clinical Excellence, and he is the author of "The One Rule For Boys: How Empathy And Emotional Understanding Will Improve Just About Everything For Your Son."


The One Rule For Boys: How Empathy And Emotional Understanding Will Improve Just About Everything For Your Son
http://www.amazon.com/The-One-Rule-Boys-Understanding-ebook/dp/B00PBI6PRS

Dr. Max Wachtel explains how teaching empathy skills to your boys prepares them for the complexities of modern life: school, friendships, bullying, careers, and relationships.

Leadership, assertiveness, and treating women with respect―empathy improves all of these. It may even keep your boys from running over a horse on the side of the road (more on that in Chapter 3).



more...
Lon Woodbury's curator insight, March 25, 1:46 AM

In reading history, I read of famous generals who were warriors through and through weeping at tragedies, writing poetry, and obviously showing their emotions along with being warriors.  In the late middle ages the gentlemen movement in England at least, was a serious effort to "civilize" men, something that from the violence of the middle ages was sorely needed.  What happened and where did this not show his emotions come from?  -Lon

Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) How Empathy Matters: The Role of Empathy in Crime, Policing, and Justice

(Empathic Policing) How Empathy Matters: The Role of Empathy in Crime, Policing, and Justice | Empathy and Compassion | Scoop.it
Chad Posick, Georgia Southern University


My associates and I have reviewed recent research and done some additional analyses to pin down what is currently known about empathy – and perceptions of empathy – in the realm of crime and justice. When other factors, like age, sex, race, education, and income are taken into account, empathy turns out to matter in several ways:


  • Empathetic people are less likely to engage in delinquency or crime. But those who have trouble perceiving how others feel, and have difficulty sharing those feelings, are more likely to engage in wrongful acts – everything from minor juvenile delinquency to the most serious of violent crimes. 


  • Empathy affects how people think about crime and punishment in complex ways. People capable of empathy tend to support tough punishments for crime, but at the same time they are less likely to call for the harshest punishments, such as the death penalty.


  • Empathy and perceptions of empathy help to shape the interactions of police and members of the communities they are assigned to protect. Research on citizen interactions with the police has consistently indicated that the way officers behave determines how they are evaluated by people with whom they interact. When we probe in detail, it turns out community members have more positive evaluations of the police when officers communicate that they understand the issues that matter to community members. Studies specifically show that the police are more likely to be trusted and considered effective at their jobs when they display empathy with the community’s concerns. 


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Empathic Policing) Empathy can be better than force, Twin Cities police trainers teach

(Empathic Policing) Empathy can be better than force, Twin Cities police trainers teach | Empathy and Compassion | Scoop.it

by: NICOLE NORFLEET and KELLY SMITH


It was a rather routine call to Eden Prairie police: a domestic dispute at a house with a mentally ill, intoxicated man


Instead of confronting the man, an officer who had just completed training on defusing tense encounters calmly asked him questions and listened to his concerns.



It helped. The man cooperated, and no one was hurt.

“He was really amped up,” said Sgt. Dave Becker, who supervises the crisis intervention team. “You could see him start to calm down; they made a connection.”



As scrutiny of police intensifies in the aftermath of high-profile officer-involved shootings, there’s a renewed push for more officers to undergo de-escalation training — which emphasizes empathy over force.
 

  • Improving listening skills...
  • De-escalation can save lives...
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Powerful (Happiness) Side Effects of Self-Compassion

The Powerful (Happiness) Side Effects of Self-Compassion | Empathy and Compassion | Scoop.it
Here are some powerful anti-depressant and anti-anxiety (and happiness) side effects of Self-Compassion:

1) Personal Control – We start to understand that the power to work with difficulty or enjoy life is within us.

2) Self-love and self-worth – As we pay attention to ourselves in a supportive way, we continue to practice caring about ourselves and being worthy of loving attention. What we practice and repeat starts to become automatic.

3) Confidence – There comes a point where we understand that no matter what comes our way, “I can handle it and it’s going to be okay.”


By ELISHA GOLDSTEIN

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Confernce: The Empathy Project - Mansfield College, Oxford, United Kingdom

Confernce: The Empathy Project - Mansfield College, Oxford, United Kingdom | Empathy and Compassion | Scoop.it

The Empathy Project
Friday 7th  September – Sunday 9th September 2015
Mansfield College, Oxford, United Kingdom


Visit the website at http://www.inter-disciplinary.net/critical-issues/ethos/empathy/call-for-presentations/


Call for Presentations:
Empathy, the will to understand or to attempt to understand others by imagining what it might feel like to be them; how it might feel to experience the world from inside their skin, underpins much of our lives.


For instance, it is present in the ways in which people relate to and care for one another within families and in bigger groups, to the ways in which we communicate with one another through literature, art, film, advertising and digital media. Many professions – from nursing, counselling psychotherapy and medicine, to teaching, product design, architecture, advertising and stand-up comedy, depend at least partly, on empathic skill.


Organising Chairs: 
Gavin Fairbairn & Susan Fairbairn: gsemp@inter-disciplinary.net 

Rob Fisher: empathy2@inter-disciplinary.net 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

What Self-Care Looks Like

What Self-Care Looks Like | Empathy and Compassion | Scoop.it

One of Miller’s favorite ways to practice self-care is self-empathy.


She described this as “connecting with what I’m feeling and needing when I’m experiencing something challenging, and then making a request of myself or someone else to help me meet whatever needs I become aware of through that process.”

She also gets enough rest, takes baths, practices yoga, meditates, takes fun exercise classes, spends time in nature, attends spiritual services and talks, gets massages, connects with people she loves and laughs as much as possible.

However, she underscored that self-care goes beyond a set of strategies. At its core, self-care is “an attitude toward yourself that you matter, that your needs matter,” Miller said.


By MARGARITA TARTAKOVSKY


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Design Thinking Students: Students Co-Designing Their Own School for the Sake of Empathy

Design Thinking Students: Students Co-Designing Their Own School for the Sake of Empathy | Empathy and Compassion | Scoop.it

In order to inspire, motivate, and engage students in the learning experience, it is necessary to look at the world through their eyes.  When adults pause and consider the world through from the students’ perspective, we begin to examine their authentic needs, instead of the needs imposed upon them.  Educational models that value and incorporate student input are emerging as empathic to students’ needs. ...



This is how empathy as a skill is cultivated through design thinking in the K-12 arena. Planning one’s own educational framework is a wonderful empathy-building tool. It stimulates students’ engagement and intrinsic motivation while encouraging them to practice self-empathy in service of empathy for others.


by Lee-Anne Gray


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

(Listening) TED: The Power of Listening - An Ancient Practice for Our Future: Leon Berg

Leon Berg is a founding member of the Ojai Foundation, an educational sanctuary in the Upper Ojai Valley of Southern California. He is a Senior Trainer of the Ojai Foundation's Center for Council Practice, and has been facilitating Council groups in the U.S. and abroad for over 20 years.
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The EMPATHY PROCESS (A healing technique) by Jeff Brown

The EMPATHY PROCESS (A healing technique)  by Jeff Brown | Empathy and Compassion | Scoop.it
Empathy was not part of my early life experience. I grew up in a house of horrors, one where everyone was too intensely consumed with their individual survival to see or empathize with another. There was no space to attune to each other’s internal experience, no interest in holding the space for each other’s feelings. We were blind to each other’s inner landscape, strangers sharing the same physical space, simply trying to stay alive.


In my late twenties, something shifted. I became more conscious of empathy as both a healing tool, and a way of being in the world.


It served me in my efforts to stop personalizing the behaviors of others. If I could get inside their journey, I could see where they were coming from and stop making it about me. And it served me in my efforts to be understood by others. 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Still Face Experiment: Dr. Edward Tronick

Ed Tronick director of UMass Boston's Infant-Parent Mental Health Program and Distinguished Professor of Psychology, discusses the cognitive abilities of infants to read and react to their social surroundings.


The video is an excerpt from Lovett Productions' HELPING BABIES FROM THE BENCH: USING THE SCIENCE OF EARLY CHILDHOOD IN COURT.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Left Does Not Have a Monopoly on Compassion

The Left Does Not Have a Monopoly on Compassion | Empathy and Compassion | Scoop.it
Earlier this month two prominent conservatives, Tim Montgomerie and Stephan Shakespeare, launched something called The Good Right. Despite boasting Michael Gove as a vocal supporter, much of what they proposed was unlikely to convince dry right-wingers. Luxury taxes and above-inflation


There may be disagreements on the policy front, but The Good Right should be commended for challenging the Left’s disingenuous claims to a monopoly on compassion. Some of the nastiest people in politics are those pretending to be the most progressive. It’s about time someone called them out on it.



by ALEX WICKHAM



more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

3 Awesome Farm Sanctuary Programs That Teach Kids Compassion for All Animals

3 Awesome Farm Sanctuary Programs That Teach Kids Compassion for All Animals | Empathy and Compassion | Scoop.it

These awesome programs will definitely make you wish you were a kid again so you could go to camp!


There is nothing like seeing a child play with an animal. Not only are these interactions, well, adorable, but they also set the foundation for that child’s future relationship with animals.


Studies have shown that children who grow up with pets are more empathetic and have lower levels of anxiety.  While these studies focus on cats and dogs, many people see the same benefits from interactions with all types of animals, including farm animals.


Because really, who wouldn’t feel more relaxed after hugging a cow or playing with a chicken?

more...
Crystal Bellert's curator insight, Today, 1:58 AM

The article describes three farm sanctuaries in America that allow children to interact with and care for farm animals.  Through their interactions with the animals, children can learn to care for another living creature, and that animals are not just a commodity.  In the future, I would love to own a block of land offering similar experiences.  As animals are very unpredictable and harbour many diseases, occupational health and safety will definitely be high on my agenda.

Scooped by Edwin Rutsch
Scoop.it!

“Empathic Speaking” by Bento Leal • Blessing and Family Ministry

“Empathic Speaking” by Bento Leal •  Blessing and Family Ministry | Empathy and Compassion | Scoop.it

Bento Leal gave a presentation on: “Empathic Speaking — How to Express Yourself Effectively to Strengthen Your Marriage & Relationships” for the Marriage Enrichment Webinar series.

Bento is a certified Marriage and Relationship Educator with the California Healthy Marriages Coalition. Bento has taught communication skills to more than 2000 individuals and couples in California since 2005, and conducted facilitator trainings at UTS in Barrytown in 2009, and UTS in NYC in 2011.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathy: good or bad?

Empathy: good or bad? | Empathy and Compassion | Scoop.it

I am speaking next week on a panel about empathy: “Generative Empathies” (Rabb Room, Lincoln Filene Hall, Tufts University, March 30, 12 pm) with …

In sum: I don’t think empathy will suffice on its own. It must be connected somehow with justice and with actually taking just action. If you favor systematic moral theories, than you may recommend using one or more general moral premises that distinguish good empathy from bad empathy.

A feeling of empathy will not be a reliable guide to right action, only an urge that you must critically assess in other terms.

If, like me, you are skeptical about organized moral theories and believe that empathetic responses can convey truths about the world, then you will view an empathetic response as a valid source of guidance. But not as the only kind of valid input: relatively abstract and impersonal considerations must also apply.

more...
No comment yet.