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The 'Soft Skill' That Pays $100,000+ - empathy will emerge as a "must-have" job skill by 2020

The 'Soft Skill' That Pays $100,000+ -  empathy will emerge as a "must-have" job skill by 2020 | Empathy and Compassion | Scoop.it

If you're an empathetic person -- good at connecting with other people's feelings -- can that help you win prestigious jobs that pay $100,000 a year or more? Or will you be stuck at the low end of the pay scale, doing a lot to promote rapport and smooth out problems in your field, but never earning a big salary for your trouble?

 

Earlier in June I wrote a piece for LinkedIn Influencers, arguing that empathy will emerge as a "must-have" job skill by 2020. The article attracted more than 890,000 readers, and lots of kind words. (Wow! -- and thanks.) In that piece, I cited lots of fast-growing, middle-tier careers where empathy matters, such as sports coaching, nursing and financial planning. But I didn't look at the empathy's relevance or irrelevance at the high end of the job market.

 

George A.
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Empathy will be relevant at every level

Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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To Newspaper Front Page: All Sections

To Newspaper Front Page: All Sections | Empathy and Compassion | Scoop.it


Click here to go to 
Empathy Cafe Magazine

Front Page


Visit the individual magazines specifically

 for: Empathy and ...

*   Main Page
*   Animals   
*   Art  
*   Compassion  
*   Education 
*   Empaths  
*   Health Care 
*   Learning Empathy and Compassion

*   Justice    
*   Teaching   
*   Work        
*   Self-empathy/compassion           

*   Curriculum     
*   etc.

====================

Please Click 'Follow' to receive updates.
It also helps us rise in the rankings 
and gives us more exposure
on Scoop.it. 

===========

Thanks so much.

Edwin Rutsch, Editor


Join us on Facebook 
Center for Building a Culture of Empathy
http://CultureOfEmpathy.com

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Call for Presentations The Empathy Project Conference: 2014 Friday 7th November – Sunday 10th November 201 Prague, Czech Republic

Call for Presentations The Empathy Project Conference:  2014 Friday 7th  November – Sunday 10th November 201 Prague, Czech Republic | Empathy and Compassion | Scoop.it

Empathy: Imagining the world from the perspective of another or others


Call for Presentations:
The will to understand or to attempt to understand others by imagining what it might feel like to be them; how it might feel to experience the world from their shoes – from inside their skin, is arguably one of the central achievements of humankind. This is the human trait known as ‘empathy’.


It underpins much of our lives – from the ways in which people relate to and care for one another within families and in bigger groups, to the ways in which we communicate with one another through literature, art, film, advertising and digital media. Many professions – from nursing, counselling psychotherapy and medicine, to teaching, product design, architecture, advertising and stand-up comedy, depend at least partly, on empathic skill.


Proposals are invited for individual contributions and for symposia of three closely related papers that address the place that empathy has to play in any area of human life, including:


  • Health and social care.
  • Empathy in storytelling of all kinds, including novels and short stories, theatre; narrative and documentary film; digital storytelling of all kinds.
  • Empathy and the arts.
  • The communications industry, including both print and digital journalism; film, television and radio.
  • Empathy in education.
  • Explorations of empathy in academic research, by, for example, psychologists, philosophers, theologians, nurses, counsellors, teachers and literary theorists.
  • ...



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Teach Your Toddler Empathy

Teach Your Toddler Empathy | Empathy and Compassion | Scoop.it

In our society, empathy is a critical component to helping us connect with others and interact with compassion and understanding. Being able to recognize another person's emotions and place yourself in their shoes, however, is more of a complex skill than most people realize.


It is not something you either have or don't have; we can each possess different degrees of empathy, and we can also continue to enhance our capacity for empathy throughout our lives...


Here are some tips to help teach

toddlers empathy:


1. Be what you want to see....

2. Involve children in charitable activities...

3. Ask your child to think of others and role play...

4. Validate your child's feelings. ..

5. Praise your child when he shows empathy toward others. ..

...


by Dr. Gail Gross

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Mahindra Humanities Center: - Empathy: The Second-Person Perspective and the We

Mahindra Humanities Center: - Empathy: The Second-Person Perspective and the We | Empathy and Compassion | Scoop.it
Dan Zahavi, University of Copenhagen
Empathy: The Second-Person Perspective and the We
Abstract

What is we-identity and how should we understand collective intentionality? In my talk, I will discuss what I take to be some of the cognitive and affective preconditions for we-intentionality. I will compare and contrast current proposals with ideas found in classical phenomenology, and argue that the first person plural might depend on the second person singular.

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In A Rapidly Changing Workplace, One Surprising Skill Helps You Stay Adaptable

In A Rapidly Changing Workplace, One Surprising Skill Helps You Stay Adaptable | Empathy and Compassion | Scoop.it

Tom Monahan serves as the Chief Executive Officer and Chairman of CEB. 


What would you say ‘empathy’ really means for you – personally and professionally – in the course of your life?


Two things in particular: one, we’re a company that has invented a new set of business models over the past 25-30 years. Most of them are built upon working backward from our perception of a need rather than looking forward from something that we knew how to do.


So the first step is to empathize with the needs of the market, and usually if we’re doing our job right, empathize with the higher order needs of the market — asking ourselves not what product or service someone wants, but rather what ambitions do they have, and what do they want to get done?


===========================

 I think empathy matters a lot

from a talent management perspective internally,

in leading people.

============


by Joey Katona,

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Entry points for empathy

Entry points for empathy | Empathy and Compassion | Scoop.it

Empathy is an ‘entering into’ the life world of another person, said the Russian scholar Mikhail Bakhtin.


Sometimes that entering into is easy. If the other person is someone we know well or someone we love, we have many entry points into their world and multiple experiences that help us understand their feelings and emotions.


Sometimes empathy forces itself on us, pushing us into the other’s life world. As when I sat face to face with a group of young men and listened to their leader speaking of the friends and brothers they had lost in inter-communal violence. At one moment, the young men stopped being unfamiliar, strangers, and all I could see in front of me were faces like those of my own sons.


====================

Sometimes empathy forces itself on us,

pushing us into the other’s life world.

===========


 by Lynne Cameron 

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How Can Being Compassionate Make Aging Easier?

How Can Being Compassionate Make Aging Easier? | Empathy and Compassion | Scoop.it

By Matthew Mientka

By teaching compassion, researchers say we might improve well-being and longevity for older people.


Among the most compassionate people in life are older women, the bereft, and those most naturally endowed with the mental quality of resiliency.


A new study from the University of California at San Diego’s medical school relates such empathy for others to long-term health and improved longevity. The findings may offer insights into how others may emulate such qualities to avoid the loneliness and isolation that might bring an earlier death.


========================

A new study from the University of California 

at San Diego’s medical school relates such

empathy for others to long-term health

 and improved longevity.  

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What It’s Like to Spend 20 Years Listening to Psychopaths for Science

What It’s Like to Spend 20 Years Listening to Psychopaths for Science | Empathy and Compassion | Scoop.it

Kiehl is a neuroscientist at the Mind Research Network and the University of New Mexico in Albuquerque, and he’s devoted his career to studying what’s different about the brains of psychopaths — people whose lack of compassion, empathy, and remorse has a tendency to get them into trouble with the law.


On the plane, Kiehl had been typing up notes from an interview he’d done with a psychopath in Illinois who’d been convicted of murdering two women and raping and killing a 10-year old girl. The woman sitting next to him thought he was typing out a confession.,,,


=======================

With psychopathy the main features

are lack of empathy, guilt, and remorse

— and impulsivity. 

===============


With psychopathy the main features are lack of empathy, guilt, and remorse — and impulsivity. Psychosis is a fragmentation of the mind where you have hallucinations and delusions. It’s a very different disorder. You almost never find someone who has psychotic delusions and even moderate levels of psychopathic traits.


by GREG MILLER  


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How to Help Someone With Depression: can be overcome by empathy and compassion

How to Help Someone With Depression:  can be overcome by empathy and compassion | Empathy and Compassion | Scoop.it

Because I'm open about my depression, I get a lot of emails from people who are worried about a loved one who is struggling. How can I help them? they ask. 


Well, that's a really tough question to answer, because most of the time I don't really know how to help myself. The nature of depression is to drain energy and hope from the body, leaving us feeling helpless and alone. That being said, that feeling can be overcome by the empathy and compassion of others.


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You see, depression thrives in secrecy
but shrinks in empathy.
======= 


by Seth Adam Smith

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Review of nurse training to 'bring back compassion'

Review of nurse training to 'bring back compassion' | Empathy and Compassion | Scoop.it

Nurses must learn to be more compassionate, ministers have said, as they announced a review of training and a drive to recruit older workers with more “life experience”.

Jeremy Hunt, the Health Secretary, said changes were needed to tackle scandalous failings in care and ensure that treating patients with respect and dignity became the top priority of all staff.

The national review will examine the education and training of all nurses, midwives and healthcare assistants, before they qualify and throughout their career.

=========================

“The NHS stands for compassionate care or
it stands for nothing - and we know that
for many patients, compassionate nursing
makes all the difference.

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by Laura DonnellyHealth Editor

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Dispelling the Myth of Empathy in Patient Care

Dispelling the Myth of Empathy in Patient Care | Empathy and Compassion | Scoop.it

Empathy in patient care would be a myth if it could not be operationally defined, if it could not be quantitatively measured, if it could not be taught, and if it could not predict clinical outcomes. In this blog I provide evidence to dispel the myth.


Definition: Empathic engagement is the pillar of the patient-doctor relationship, which is not only beneficial to the patient, but also to the doctor.  Because of the ambiguity associated with the concept of empathy, based on an extensive review of the literature, we defined empathy in the context of medical education and patient care as “predominantly a cognitive (as opposed to emotional or affective) attribute that involves an understanding (as opposed to feeling) of patients’ concerns and experiences combined with a capacity to communicate this understanding, and an intention to help.”


The key components (in Italics) underscore their significance in this definition, and make a distinction between empathy (predominantly a cognitive attribute) and sympathy (predominantly an affective or emotional reaction), which have different consequences in patient care.


We found that empathy erodes as
medical students progress through
medical school, 


by  Mohammadreza Hojat

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Video: Do customers need more empathy

Video: Do customers need more empathy | Empathy and Compassion | Scoop.it

Do customers need more empathy? How do you know?


The 29 Quality Assurance Mistakes to Avoid e-book and self-assessment includes the question Do you include the customers’ rating of agents’ empathy to their situation as part of your current quality process?  The e-book contains reflective questions designed to uncover opportunities with Quality Assurance programs within contact centers. Identifying opportunities or detecting weaknesses is a critical step on the journey to elevate your contact center to one of undeniable importance to the organization. Let’s not get too focused on finding answers in a benchmarking report.


==========================

So how can you determine when

customers need more empathy?

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Designing for empathy, with Papo & Yo dev Minority Media

Designing for empathy, with  Papo & Yo  dev Minority Media | Empathy and Compassion | Scoop.it

Some creators would rather avoid labels for their work, out of fear of being pigeonholed. But Vander Caballero, designer at Papo & Yo developer Minority Media, believes his style of games -- the kind that are focused on the human condition -- need a label in order to thrive... 
 
That recognition would come under the label of "empathy games," a term that Caballerosuggested in a GDC 2014 talk.


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In empathy games, the main experience is
driven by players' desire to understand
and relate to the emotions of other
avatars or players...

==========

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Clinical Examiners, Simulated Patients, and Student Self-assessed Empathy in Medical Students During a Psychiatry Objective Structured Clinical Examination

Clinical Examiners, Simulated Patients, and Student Self-assessed Empathy in Medical Students During a Psychiatry Objective Structured Clinical Examination | Empathy and Compassion | Scoop.it
ObjectivesThis study aims to assess and compare objective and subjective scores of empathy in final-year medical students by using firstly a validated student self-assessment just prior to the psychiatry objective structured clinical examination (OSCE), and then comparing this to clinical examiner's and simulated patient's (SP’s) assessments of empathy of students using a Global Rating of Empathy scale (GRE) during a psychiatry OSCE.
Methods

In 2011, all final-year medical students in the University College Dublin were invited to complete a subjective, self-assessed empathy questionnaire (The Jefferson scale of physician empathy—student version (JSPE-S)).

They were also assessed for empathy in four OSCEs by the clinical examiner and the SP acting in that OSCE scenario.

Conclusions
SPs may be valid assessors of empathy
 
in medical students during
an OSCE.
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Experimenting with Self-Compassion

Experimenting with Self-Compassion | Empathy and Compassion | Scoop.it
It's hard to be self-compassionate but focusing on small shifts helps. Here are some examples.


One of the hardest things about building a healthier relationship with ourselves is changing our inner dialogue. The inner critic can just be so darn loud.

For instance, when we even think about being nicer to ourselves, the nastiness starts.


Why do you think you deserve this? You still haven’t lost the weight. Who are you kidding?


Or the negative thought of all negative thoughts: Who do you think you are?


We’re convinced that we need to be mean to ourselves in order to move about our days. In order to “get results.” In order to “get healthy.” 


==========================

We’re convinced that we need to 

be mean to ourselves in order to

move about our days.

=========



 By MARGARITA TARTAKOVSKY

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Empathy, Goals of Care & Training Opportunities to Improve Your Communication Skills and Teaching ~ Pallimed: A Hospice and Palliative Medicine Blog

Empathy, Goals of Care & Training Opportunities to Improve Your Communication Skills and Teaching ~ Pallimed: A Hospice and Palliative Medicine Blog | Empathy and Compassion | Scoop.it

By Lyle Fettig 

Empathy plays an important role in all of healthcare communication, but it's especially heightened when clinicians are working with patients with serious illness and their families.  

Journal of Palliative Medicine published an article by Vital Talk's Tony Back and Bob Arnold recently about the role empathy can play in the delineation of goals of care for seriously ill patients.  Empathy without any specific action is valuable to the suffering person.  Merely being understood often times has some ameliorative impact on the suffering person and fosters a therapeutic relationship, even when some problems cannot be solved. 


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Empathy without any specific action

is valuable to the suffering person.

==============

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Mahindra Humanities Center: The Multi-Dimensional Approach to Empathy as the Foundation of Human Relations

Mahindra Humanities Center: The Multi-Dimensional Approach to Empathy as the Foundation of Human Relations | Empathy and Compassion | Scoop.it

You are invited to the Mahindra Harvard Humanities Center to attend the Philosophy, Poetry and Religion Seminar 


Lou Agosta, Illinois School of Professional Psychology
The Multi-Dimensional Approach to Empathy as the Foundation of Human Relations
Wednesday, April 23, 2014 - 5:00pm

Abstract


A multi-dimensional definition of empathy is proposed. It gathers together four aspects of a unified, coherent process of empathy that maps to a hermeneutic circle of empathy


(see Figure at end of paper).



These aspects or moments occur simultaneously but are put into sequence for purposes of exposition including: empathic receptivity as communicability of affect, empathic understanding of human possibilities, empathic interpretation of perspectives such as first and second person relatedness, and responsiveness in language.



The linguistic aspects of empathy include the paradox that empathy occurs in language first and foremost as listening. However, it also encompasses an optimal responsiveness to the humanity of the other as the paradigm speech act of narrative and short micro-narrative responses that demonstrate relatedness. Examples are engaged. I will NOT be reading the paper. I will be talking about the Figure on the hermeneutic circle of empathy at the back end of the paper.


Precirculated Paper 
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Research Symposium 2014

Research Symposium 2014 | Empathy and Compassion | Scoop.it

The Third Annual Roots of Empathy Research Symposium (May 7-9, 2014) promises to be yet another thought-provoking gathering in Toronto, Ontario, Canada.


The symposium will offer rich interdisciplinary presentations from expert research scientists on topics such as development of executive function skills, neurophysiological foundations of emotions, attachment, and self-regulation, neuroendocrinology and social behaviour, the psychology,neuroscience, and ethics of empathy, and social and emotional learning in the early years.


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We value the lens of research as

we continue to offer our empathy-based

programs to children on three continents

============

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3 Quick Ways to Get Control of Overactive Empathy

3 Quick Ways to Get Control of Overactive Empathy | Empathy and Compassion | Scoop.it

You know when you get a glimpse into someone else’s emotional experience or their pain?  You can really feel it for a moment and sometimes it might bring you to tears or motivate you to help someone.  That’s empathy.


Overactive empathy, on the other hand, is when you have that experience of opening up to someone else’s emotions and experience, but then instead of coming back to yourself afterwards and being centered in your own needs and feelings, you remain ‘out there’ – absorbed in everyone else’s ‘stuff’.  In social situations, you can sense what everyone else is feeling and thinking. 


Even walking past people in the street, you can feel and sense what is going on with them.  Physical empaths can even pick up physical pains and aches that aren’t theirs.


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Overactive empathy can lead to
people-pleasing, self-sacrifice
and self neglect

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by Leanne Chapman 

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Empathy and the Gendered Brain: 7 Things Men and Women Need to Know

Empathy and the Gendered Brain: 7 Things Men and Women Need to Know | Empathy and Compassion | Scoop.it

Yes, men can be naturally empathetic.

But like a lot of other findings in the

field of gender-specific medicine,

men may express these traits differently

than women do.

========================


...Empathy can change the world. Many people equate empathy with everyday kindness, support, and emotional sensitivity.  But according to empathy expert Roman Krznaric, author of Empathy: A Handbook for Revolution, “Empathy is an ideal that has the power both to transform our own lives and to bring about fundamental social change. Empathy can create a revolution. Not one of those old-fashioned revolutions based on new laws, institutions or governments, but something much more radical: a revolution of human relationships.”  


by Jed Diamond Ph.D

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Eli Levine's curator insight, April 20, 11:30 AM

These findings don't surprise me at all.  One has to wonder what the causes were behind the development of these basic brain differences.  After all, we live in the same social universe and are in need of both empathy and systemic comprehension in order to survive.

 

Curious.

 

Think about it.

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Can a Psychopath Learn to Feel Your Pain?

Can a Psychopath Learn to Feel Your Pain? | Empathy and Compassion | Scoop.it
Neuroscientist James Fallon discusses the psychopathic brain, prospects for detection and treatment, and his own struggles to feel empathy and compassion for others.


JS: In your book you talk a lot about empathy and the differences between cognitive empathy—or perceptually recognizing what another person is thinking and feeling—versus emotional empathy—or feeling what another person is feeling.  What does research say about the relationship between these two kinds of empathy and psychopathy?


JF: Emotional empathy is what most people think about and care about, because it has to do with bonding to another person—a mate, a mother, father, really close relationships. People who have great cognitive empathy, on the other hand, are the people we think of who do great works—who save the world: perhaps Gandhi, Mother Teresa, Nelson Mandela.


A psychopath can have a very high form of cognitive empathy, too. In fact, they are very good at reading other people. They seem like they can read minds sometimes. But even though they can understand people’s emotions, it doesn’t register emotionally with them—they have no emotional empathy. 

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Can Empathy Be As Effective As Aspirin? The Patient-Clinician Relationship Affects Medical Outcomes

Can Empathy Be As Effective As Aspirin? The Patient-Clinician Relationship Affects Medical Outcomes | Empathy and Compassion | Scoop.it

Helen Riess discusses her recent study results that suggest that empathy in the doctor-patient relationship has a significant effect on healthcare outcomes. by Helen Riess and Diego Reinero


The patient-clinician relationship is a subject that receives much attention in the news, from patients, medical academics, clinicians, and healthcare focused organizations. However, advances in technology, increasing automaticity, and burnout among medical professionals can often eclipse empathic, person-centered care


The patient-clinician relationship has been shown to affect patient satisfaction, adherence to treatment, and other intermediary measures, but skeptics often question its relevance to “hard” medical outcomes. Supported by a grant from The Gold Foundation, we conducted a study that was published on April 9, 2014 in PLOS ONE.   


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General empathy in a meaningful

patient-clinician relationship appears

to improve patient’s  well being,

both emotionally,

and now, physically.

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Empathy and Computation - YouTube

Culture of Empathy Builder:  Seung Chan (Slm) Lim
http://j.mp/13ptSKb
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Creating a Better World by Modeling Empathy & Compassion in Our Schools & Communities

Creating a Better World by Modeling Empathy & Compassion in Our Schools & Communities | Empathy and Compassion | Scoop.it

Dog Training & Rescue Center 
HEART Chicago, Found Chicago, & Safe Humane Chicago invite you to attend our 2014 luncheon, a panel discussion on the importance of fostering positive relationships with people and animals.

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7 Steps to Self-Compassion with Diabetes

7 Steps to Self-Compassion with Diabetes | Empathy and Compassion | Scoop.it

 By  Leann Harris

What is Self-Compassion?

Self-compassion allows us to do something truly healthy for ourselves. It’s my antidote to shame. Instead of the voices in my head belittling me and making me feel worse, I’m extending to myself the kindness and understanding I crave.


Studies have proved for years that making people feel ashamed and “wrong” in order to change behavior actually has the opposite effect. Self-compassion counteracts damaging message by giving us the space to experience less anxiety and stress, and really feel our value as a human.


So here’s what I do:

  1. When I notice my inner critic getting into action, I mindfully stop and acknowledge what is happening. “I’m beating myself up again in an effort to motivate action.” This first step of noticing is crucial and can be learned....
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Can Empathy Help Stop Climate Change?

Can Empathy Help Stop Climate Change? | Empathy and Compassion | Scoop.it
What would make you more likely to reduce your carbon footprint: Knowing that climate change is a threat to people—or to birds? New research has some surprising implications.


a recent study published in The Journal of Environmental Education finds that’s not true.


In fact, the study suggests that people appear more willing to take action if the perceived threat involves some kind of beloved creature other than them. And the reason is that, at least when it comes to climate change,


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people seem more motivated by empathy
for non-human others than their
own self-interest. 

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