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The 'Soft Skill' That Pays $100,000+ - empathy will emerge as a "must-have" job skill by 2020

The 'Soft Skill' That Pays $100,000+ -  empathy will emerge as a "must-have" job skill by 2020 | Empathy and Compassion | Scoop.it

If you're an empathetic person -- good at connecting with other people's feelings -- can that help you win prestigious jobs that pay $100,000 a year or more? Or will you be stuck at the low end of the pay scale, doing a lot to promote rapport and smooth out problems in your field, but never earning a big salary for your trouble?

 

Earlier in June I wrote a piece for LinkedIn Influencers, arguing that empathy will emerge as a "must-have" job skill by 2020. The article attracted more than 890,000 readers, and lots of kind words. (Wow! -- and thanks.) In that piece, I cited lots of fast-growing, middle-tier careers where empathy matters, such as sports coaching, nursing and financial planning. But I didn't look at the empathy's relevance or irrelevance at the high end of the job market.

 

George A.
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David Hain's curator insight, June 28, 2013 2:35 AM

Empathy will be relevant at every level

Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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To Newspaper Front Page: All Sections

To Newspaper Front Page: All Sections | Empathy and Compassion | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


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Please Click 'Follow' to receive updates.
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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

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Vassilis Kiosse designed a model student training program in medical empathy

Vassilis Kiosse designed a model student training program in medical empathy | Empathy and Compassion | Scoop.it

Medical students are trained in being able to hear and effectively facilitate the patient, without discredit what he says or what he

feels

 

Vassilis Kiosse is from Kastoria, studied Psychology at the University of Crete and then majored in Person Centered Psychotherapy. About two years ago, observing the distance and often cold and abrupt behavior of physicians to patients, decided and designed from scratch an experiential education that aims to improve not only the communication skills of medical students, but particularly the way in which they relate to their patients.



The project called "Empathize with me, Doctor- Come to my place, Doctor" and held initially as "laboratory" outside the curriculum in Ioannina Medical School. After positively evaluated by the academic community of the University and joined the school curriculum as an optional subject. This project is the doctoral thesis of Basil and also has been presented to and discussed at many conferences in Greece and abroad.



"Research now proves that a doctor with empathy makes fewer medical errors, is less likely burnout, identifies the most reliable cases of psychosomatic symptoms, while patients more in line with the treatment guidelines " , says 29-year old psychologist. 

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Spinning the Threads of Empathy: Miki Kashtan and Edwin Rutsch

Spinning the Threads of Empathy: Miki Kashtan and Edwin Rutsch | Empathy and Compassion | Scoop.it

"Miki Kashtan, Ph.D., is a co-founder of Bay Area Nonviolent Communication and serves as its lead facilitator and trainer. She is inspired by the role of visionary leadership in shaping a livable future, and works towards that vision by living, using, and sharing the principles and practice of Nonviolent Communication. " She is the author ofSpinning Threads of Radical Aliveness: Transcending the Legacy of Separation in Our Individual Lives.

 

From the book,  "Although the fundamental capacity for empathy, which is part and parcel of mutual recognition, is an innate human feature, we need to receive sufficient empathy early in life to be able to attain and maintain true mutuality as well as empathic connection with ourselves and others.

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Carl Rogers on Peace - Toward a Healthier State - Symposium at UCI - YouTube

Culture of Empathy Builder: Carl Rogers
http://j.mp/V88gdn

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Self-compassion has many health benefits

Self-compassion has many health benefits | Empathy and Compassion | Scoop.it

A self-compassionate attitude has many psychological and health benefits.


Self-compassion allows one to act autonomously and in accordance with one’s authentic self, rather than comparing oneself to external standards. Self-compassion fosters higher self-worth, less social comparison, less self-consciousness, less anger, and less self-rumination and self-criticism. It also allows one greater ability to self-reflect in order to better understand oneself and others. It is a healthier way of relating to oneself.


Reduced stress


by Aaron Means

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Women have greater partner empathy than men, large-scale study shows

Women have greater partner empathy than men, large-scale study shows | Empathy and Compassion | Scoop.it

 It might not seem like news, but women exhibit considerably more empathy towards their partners than men do, according to a large-scale study at Griffith University and the University of Queensland in Australia.


When their partners succumbed to illness or experienced a traumatizing life event, women were noticeably affected although the inverse was not true, according to Dr. Cindy Mervin from Griffith Health Institute's Centre for Applied Health Economics and Professor Paul Frijters from the University of Queensland.

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The Compassionate Brain: Mary Prefontaine, Co-Founder Brew: Distilling Mindful Leaders

The Compassionate Brain:  Mary Prefontaine, Co-Founder Brew: Distilling Mindful Leaders | Empathy and Compassion | Scoop.it
For many, compassion has often been considered an over indulgence in kindness – perhaps even foolish in times of mediation, negotiation, divorce or war.


It’s not been the first skill we call upon when we’re fighting for our jobs, our homes, or our freedom. However, times have shifted and we need a new set of skills to navigate the complexity in our everyday. I am most interested in the conversation we can have when we consider the recent neuroscience on how we can train our brains to be compassionate.


If compassion is a learned capability, can we align and elevate ourselves with Buddhist psychology – that compassion is a natural part of being human –a part of our best selves and something worth claiming?


What might our lives look like if we all practiced compassion?


Let’s consider together what is possible if we trained ourselves to be compassionate leaders in our places of business, our community, and the world. Read more about Mary.

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NPR: Just A Little Nicer: TED speakers explore compassion, its roots, its meaning and its future.

NPR: Just A Little Nicer: TED speakers explore compassion, its roots, its meaning and its future. | Empathy and Compassion | Scoop.it
Compassion is a universal virtue, but is it innate or taught? Have we lost touch with it? Can we be better at it? In this hour, TED speakers explore compassion, its roots, its meaning and its future.


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David Hain's curator insight, December 20, 6:19 AM

A plea for compassion this Christmas and in 2015.  Here's how, courtesy of TED!

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Some Games Can Help Psychopaths Empathize, Study Suggests

Some Games Can Help Psychopaths Empathize, Study Suggests | Empathy and Compassion | Scoop.it

A study has observed that a group of clinically diagnosed psychopaths exhibited improved behavior after playing a video game that attempted to teach them empathy.

According to Yale University's press team, which has summarized the findings from one of its psychologists, games can help feed helpful information to psychopaths that they tend to naturally overlook.

"Psychopaths generally do not feel fear and fail to consider the emotions of others, or reflect upon their behavior--traits that make them notoriously difficult to treat," the university's press team claims.

by Rob Crossley 
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A Short History of Empathy, the book, now available....

A Short History of Empathy, the book, now available.... | Empathy and Compassion | Scoop.it

BY LOU AGOSTA on NOVEMBER 10, 2014


Here is the short version of the short  version: The deep, underground history of empathy is surfaced and reconstructed in Hume, Kant, Lipps, Freud, Scheler, Stein, and Husserl. A Rumor of Empathy is engaged in vicarious feeling, receptivity, empathic understanding, empathic interpretation, and empathic intersubjectivity.


A rumor of empathy becomes a scandal of empathy in Lipps’ projections and Strachey’s mistranslations. Empathy is reconstructed in Hume’s many meanings of “sympathy”; in Kant on “the communicability of feelings” and “enlarged thinking” of the other; in Freud’s introspection and free association; in Scheler’s “vicarious experience” and perception of The Other; in Stein’s sensual empathy; and in Husserl’s late writing on empathic windows of consciousness accessing other persons as Husserl’s empathy moves from the periphery to the foundation of community.



Yet when all the philosophical arguments and categories are complete, the phenomenological methods reduced, and hermeneutic circles spun out, in empathy, we are quite simply in the presence of another human being.


For those who knew Michael Franz Basch personally, see the tribute to him in the Preface – an empathic moment indeed. The work is also available as a more reasonably priced electronic version. Available to ship as of this date (2014/11/24).


 “Okay, I’ve read enough – I want to order to book.” Click here to order – A Rumor of Empathy: Rewriting Empathy in the Context of Philosophy.



http://empathyinthecontextofphilosophy.com/2014/11/10/a-short-history-of-empathy-the-book-now-available/


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A Rumor of Empathy...in Psychology (the movie)

A Rumor of Empathy...in Psychology (the movie) | Empathy and Compassion | Scoop.it

This educational video explores empathy in the listening and speaking of the community of psychologists, psychotherapists, and those committed to emotional and human well-being.


That about covers it. Where is empathy present and where is it missing? Should one expect the therapist to cry with you if the trauma is really, really sad? What if she or he does cry anyway? How does this relate to music therapy? Neurology? Alcoholics Anonymous (AA)? How does empathy relate to the “circle of caring”? All these questions and more are engaged. Not to be missed!


Note: All the usual disclaimers apply. This is a good faith, best effort to expand empathy in the world by capturing the experiences and narrative of a significant individual for educational purposes.


(c) Lou Agosta, The Chicago Empathy Project

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Authors@Google: Thomas Lewis - YouTube

Author Dr. Thomas Lewis discusses "The Neuroscience of Empathy" as part of the Authors@Google series.

Thomas Lewis, M.D. is an assistant clinical professor of psychiatry at the University of California, San Francisco, School of Medicine, and a former associate director of the Affective Disorders Program there. Dr. Lewis currently divides his time between writing, private practice, and teaching at the UCSF medical school.

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When Mental Health Issues Are Biological, Empathy Diminishes

When Mental Health Issues Are Biological, Empathy Diminishes | Empathy and Compassion | Scoop.it

Mental health advocates have long pointed to the biological mechanisms that contribute to the development of mental health problems. If people aren’t to blame for their mental health, the theory goes, then doctors and others will treat mental health problems just like diabetes or cancer. According to a Yale University study published in the Proceedings of the National Academy of Sciences, though, biological information could actually reduce empathy.


Why Does Biological Information Reduce Empathy?
Matthew Lebowitz, the Yale graduate student who lead the study, argues that emphasizing biological causes can be dehumanizing. Previous research published by the same authors suggests that biological data can also affect how people feel about a diagnosis.


According to that study, people with depression felt less hopeful about their ability to recover if they believed depression was primarily caused by biological factors


by Zawn Villines


Cohen, R. (2014, December 05). Biological psychiatric problems garner less empathy. Retrieved from http://www.reuters.com/article/2014/12/05/us-empathy-psychology-patients-idUSKCN0JJ27G20141205


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Flexible empathy - the key to resilience?

Flexible empathy - the key to resilience? | Empathy and Compassion | Scoop.it
Empathy has long been recognised as a critical component of good nursing or medical practice but in talking with healthcare audiences we often hear confused ideas. What’s the difference between empathy and compassion?


Does too much empathy lead to burnout? How does empathy relate to the technical knowledge and skill that’s also so important in healthcare? Can we measure how empathetic a health professional is?

New research is clarifying these questions, as we heard during the ‘Compassion Week’ in San Francisco in November – a whole week of conferences about the science of compassion, compassion in healthcare, and compassion in the workplace and community.


=====================
So what is “flexible empathy”?

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A New Approach to Education

A New Approach to Education | Empathy and Compassion | Scoop.it

The key to compassion is being predisposed to help—and that can be learned.

There is an active school movement in character education and teaching ethics. But I don't think it's enough to have children just learn about ethical virtuosity, because we need to embody our ethical beliefs by acting on them. This begins with empathy.

There are three main kinds of empathy, each involving distinct sets of brain circuits.


 The first is cognitive empathy: understanding how other people see the world and how they think about it, and understanding their perspectives and mental models. This lets us put what we have to say in ways the other person will best understand.

The second is emotional empathy, a brain-to-brain linkage that gives us an instant inner sense of how the other person feels—sensing their emotions from moment to moment. This allows "chemistry" in our connections with people..


The Triple Focus: A New Approach to Education. Copyright 2014 Daniel Goleman and Peter Senge. Reprinted with permission from More Than Sound.

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Carl Rogers Part 1 Person Centered Approach to Peace: "one more word on empathic listening"



I want to say one more thing about Empathic Listening. 

 

I said that it is often misunderstood and I think it is.

It's regarded superficially as passive for one thing - you just sit back and listen.

 

No, to be really empathic is one of the most active things I know.  To really understand what it feels like for this person in this situation.

 

What does it feel like to be an abused child?

What does it feel like not to be able to read?

What does it feel like not to be in a marriage where you are totally unhappy and yet see no way of getting out of it?

What does it feel like to have bizarre thoughts and  hallucinations and so on?

 

To really let one's self go into the inner world of this other person is  one of the most active, difficult, demanding things that I know. And yet, it is worth it because it is one of the most releasing, healing things that I have had any occasion to use or be. 

 

It's one of the reasons I love doing therapy, It's one of the reasons I love dealing with very difficult situations like the racial conflict in South Africa . To try to relate to things that are out of my experience and yet not out of my experience. That's one thing that makes empathy possible, it the fact that there is no infinite amount of feelings, there's a finite number of feelings you can have. It can be rage, it can be love, it can be fear, but it's finite. So you may never been enraged about this situation, you know what rage is, you felt it. 

 

You may not know what it's like to be as joyous as this person is but you know what joy is, you felt it. You may not be as frightened of life as this person is, but you know fear. So that is what makes empathy possible. That's what makes it possible to enter the world of this other person.

 

The other thing that makes it possible is if you are secure within yourself so that you can really let yourself go into the world of this other person, and yet know that you can return to your own world too.


Everything you are feeling is 'As If'. I can feel as if I'm as frightened as you,  I am feel 'as if' as angry as you are but  I know that I can come back to to myself, which at that moment is not frightened and not angry.

 

I just wanted to say that since I think a sensitive empathy is one of the least understood elements in this whole approach.

 

Carl Rogers

 http://www.youtube.com/watch?v=2k_bVHUS9rA&t=47m00s

 

Q. I'm a little pessimistic about using empathetic listening in peace talks, for example.

People, it seems to me, come into these peace talks with very strong identities, motivations and egos tied up in their motivations. For example they are members of a country, they have a purpose and this purpose has a lot of energy behind it.  And to try and come in and be empathetic is to try and strip away some of that purpose which I feel they hold on to very dearly. How do you overcome something as strong as that and how do you encourage empathy when these people are not motivated to be empathetic? There is too much to lose.

  

Culture of Empathy Builder: Carl Rogers
http://j.mp/V88gdn

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Carl Rogers Part 1 Person Centered Approach to Peace

Culture of Empathy Builder: Carl Rogers
http://j.mp/V88gdn

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TED Radio Hour: Just A Little Nicer.: Daniel Goleman's : Why Aren't We More Compassionate? Transcript

TED Radio Hour: Just A Little Nicer.: Daniel Goleman's : Why Aren't We More Compassionate?  Transcript | Empathy and Compassion | Scoop.it
Part 5 of the TED Radio Hour episode Just A Little Nicer. About Daniel Goleman's TED Talk Psychologist Daniel Goleman, author of Emotional



GUY RAZ, HOST:

OK, so we covered empathy in the religious world, the evolutionary reasons for compassion. Let's get a psychologist on the case.


DANIEL GOLEMAN: OK. I'm ready.


RAZ: This is Daniel Goleman.

GOLEMAN: I'm best known to most people as the author of "Emotional Intelligence."


RAZ: He pretty much coined that phrase. It's essentially the ability to evaluate another person's emotions. And Daniel's spent his entire career thinking about empathy. And you could say it's had quite the effect on him.

...

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Roots of Empathy - Research Symposia Proceedings - 2012, 2013, 2014

Roots of Empathy - Research Symposia Proceedings - 2012, 2013, 2014 | Empathy and Compassion | Scoop.it

Roots of Empathy values the lens of research as the organization continues to provide empathy-based programming to children on three continents.


The Roots of Empathy Research Symposia offer engaging and thought-provoking research presentations from world renowned international scientists.


Click on the links below to view the proceedings of the Roots of Empathy Research Symposia:

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Future of Work: What Skills Will Help Us Keep Pace? empathy, innovation, new teamwork and new leadership.

Future of Work: What Skills Will Help Us Keep Pace?  empathy, innovation, new teamwork and new leadership. | Empathy and Compassion | Scoop.it

These are the changemaking skills of empathy, innovation, new teamwork and new leadership. As STEM skills help us learn the latest technologies—changemaking skills can help us flourish in a society transitioning from hierarchical to flat, fast moving networks.



Each of the changemaking skills is key, but I’ll focus on the most important one—empathy.


In our increasingly interconnected world, one’s actions have a bigger impact on others and can create tremendous positive or negative outcomes in record time. From the Arab Spring, Occupy Wall Street, ISIS, the Ice Bucket Challenge, and the increasing rate at which new companies and industries are forming and collapsing—change that traditionally took decades is now happening in months.


Hierarchical systems of authority are increasingly struggling to keep up. The systemic solution is to help everyone develop the new skills needed to get along with others in a flat, fast-moving world.


We have already seen the power of empathetic and decisive people successfully leading and navigating in this new world.


BY DARLENE DAMM
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Empathy can thrive in an online world

Empathy can thrive in an online world | Empathy and Compassion | Scoop.it

The fear that the growing popularity of online computer games, Skype and email is destroying the ability of people to develop essential interpersonal skills is unfounded, according to a study by a team of US-based academics.


Their research focused on what psychologists call “collective intelligence”, which describes how people tend to be able to achieve more than they could on their own, by working effectively together in teams.


Jonathan Moules


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The scientific evidence against spanking, timeouts, and sleep training

The scientific evidence against spanking, timeouts, and sleep training | Empathy and Compassion | Scoop.it

Since that time, hundreds if not thousands of articles have been published on mirror neurons. They have been credited with generating empathy in humans, fostering love between people, and providing new hope in the research on autism. Yet, the term and the idea of “mirror neurons” continue to prompt considerable controversy.


Some researchers argue that empirical evidence for the existence of any neurons that function as “mirrors” is scant, while others suggest that neuroscience has yet to fully grasp the implications of neurons behaving in this way.


Regardless of the final direction of these debates, the discussion about mirror neurons has pressed neuroscience into new frontiers, and it has suggested new avenues of inquiry for not only scientists, but doctors and psychologists.


Among those avenues is a relatively recent field of study called interpersonal neurobiology.


While mirror neurons are not the explicit foundation of the new field, the growth of it is virtually unimaginable without the discoveries by Rizzolatti and his Parma team.

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What to look for in selecting a psychotherapist" “empathy, empathy, and empathy,”

What to look for in selecting a psychotherapist"  “empathy, empathy, and empathy,” | Empathy and Compassion | Scoop.it

Three criteria are front and center in selecting a psychotherapist: empathy, schedule, and cost.  One might say “empathy, empathy, and empathy,” but cost and schedule are important too.


These are not the only variables. For example, academic degrees and diplomas, professional certifications or equivalent publications and experience, insurance benefits, location, and Internet reputation (say, on  Facebook or LinkedIn) are also criteria.


Okay, I am just kidding about Facebook; but don’t laugh too hard, we are heading in that direction.The challenge faced by most prospective patients or clients, who are searching for a therapist, is that once they are in an emotional emergency, there is no time to interview several prospective psychotherapists to find a good fit. This is a case for having a periodic emotional check up just as one would have a physical check up in order to establish a relationship against a possible future crisis...


Empathy is different than interpersonal chemistry – that certain something = X that just clicks between two people such that they know they can work together. Yet empathy is the basis for this chemistry and fans out into multiple forms of relatedness and possibilities of understanding.


by Lou Agosta


image http://en.wikipedia.org/wiki/Carl_Rogers



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Practicing Empathy

Practicing Empathy | Empathy and Compassion | Scoop.it
As a child, I used to believe that empathy required experiencing the exact same situation or conditions as another person in order to understand their experiences. However, Levine Museum has changed that perception.


On a national level, practicing empathy reforms our current understanding of voice and representation.


.  Classical museums, and even classical education as a whole, have persisted in teaching people that only dominant voices are worth recording. However, Levine Museum is participating in a movement of educational museums that value community voice and reduce the authority of the curator. For far too long museum design has been in the hands of curators and museum professionals.  As museums reform, visitors can look forward to seeing institutions that better reflect the community.

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Study: Effects of biological explanations for mental disorders on clinicians’ empathy

Study: Effects of biological explanations for mental disorders on clinicians’ empathy | Empathy and Compassion | Scoop.it

Mental disorders are increasingly understood biologically. We tested the effects of biological explanations among mental health clinicians, specifically examining their empathy toward patients. Conventional wisdom suggests that biological explanations reduce perceived blameworthiness against those with mental disorders, which could increase empathy.


Yet, conceptualizing mental disorders biologically can cast patients as physiologically different from “normal” people and as governed by genetic or neurochemical abnormalities instead of their own human agency, which can engender negative social attitudes and dehumanization.


This suggests that biological explanations might actually decrease empathy.


Indeed, we find that biological explanations significantly reduce clinicians’ empathy. This is alarming because clinicians’ empathy is important for the therapeutic alliance between mental health providers and patients and significantly predicts positive clinical outcomes.


by 

Matthew S. Lebowitz
Woo-kyoung Ahn


image http://bit.ly/yYTzGr 


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How Empathy Makes Us More Productive At Work

How Empathy Makes Us More Productive At Work | Empathy and Compassion | Scoop.it
Whatever your role, to get anything done, "everybody needs to be able to drive consensus," says Jon Kolko, author of the new book Well Designed: How to Use Empathy to Create Products People Love.


While Kolko’s career has looked at how smart designers can identify needs in order to solve problems people didn’t know they had, empathy turns out to be an important business skill no matter what you do.


BY LAURA VANDERKAM



Video: Jon Kolko - Well Designed: How to Use Empathy to Create Products People Love 

http://vimeo.com/110012665

Industry disruption is possible by focusing on providing deep, meaningful engagement to people that use your products or services. This is achieved by designing products that seem as though they have a personality, or even a soul. In this talk, you’ll learn how to achieve this, by leveraging design in a product management capacity. You’ll learn an end to end process that uses empathy to create products people love.



Jon Kolko  http://www.jonkolko.com/


Well Designed: How to Use Empathy to Create Products People Love 

http://www.amazon.com/Well-Designed-Empathy-Create-Products-People/dp/1625274793/

Well Designed offers an end-to-end process with specific, proven methods and techniques. Through example and lessons, as well as interviews with product managers for some of the world's best-known products and services, readers will learn how to use a process of design thinking to develop their own engaging products. They will learn:

  • That empathy is the key to building meaningful products, and empathy can be taught and learned...
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