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Empathy Sells

Empathy Sells | Empathy and Compassion | Scoop.it

So if resonant work starts with empathy, then it follows that marketers themselves must be empathic. Projecting perspectives requires first understanding them. Roman Krznaric, in his fantastic animated video on empathy, gives the example of George Orwell (at minute 3:00) who, before writing Down and Out in Paris and London, immersed himself in East London’s street life, living among those on the social margins. He shared in their experiences, getting into the gritty details of the poor’s worldviews so that he could in turn authentically write about them.

 

BY: GRANT TUDOR

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David Hain's curator insight, June 28, 2013 2:33 AM

Great angle on an importanat topic.

Empathy and Compassion
The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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To Newspaper Front Page: All Sections

To Newspaper Front Page: All Sections | Empathy and Compassion | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


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It also helps us rise in the rankings 
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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

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How Self-Compassion Beats Rumination

How Self-Compassion Beats Rumination | Empathy and Compassion | Scoop.it
A new study suggests that self-compassion improves mood, largely by helping us avoid negative rumination.


What is the solution?

We focused on nurturing self-compassion, which means becoming mindfully aware of the pain one feels when experiencing moments of failure, recognizing that such shortcomings are common to all human beings, and then evoking a sense of kindness and care toward one’s self in those moments.


By Linda Graham 

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DNews Video: Animal Empathy: Gorilla Cries Over Robin Williams

DNews Video: Animal Empathy: Gorilla Cries Over Robin Williams | Empathy and Compassion | Scoop.it

Are animals empathetic? World famous Koko the Gorilla, said to have mourned the death of comedic legend Robin Williams, reignites the debate over just how much empathy animals can muster, even across species

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Do all animals have empathy? | Discover Wildlife

Do all animals have empathy? | Discover Wildlife | Empathy and Compassion | Scoop.it

But animals that are not so conspicuously brainy, from chickens to ants, show distinct physiological responses when members of their own species are in distress.


This might be hard to ascribe to anything other than hard-wired, instinctive behaviour. If that is indeed the case, then it could be that what we describe as empathy, even in humans, is simply the kind of behaviour that one expects natural selection to favour in social animals.

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The Power of Empathy: Leadership and Listening : HRVoice.org

The Power of Empathy: Leadership and Listening : HRVoice.org | Empathy and Compassion | Scoop.it

By Isabelle St-Jean

Leadership and the Language of Empathy
A strong resonance carried over in a subsequent breakout session, “Why Empathy Should Matter” led Dr. Craig Dowden. Via awareness generating exercises and a list of recommended reads on the subject, Dr. Dowden made an eloquent case for the importance of empathy in the workplace.


Citing The Narcissism Epidemic, which measures a drop of empathy in our culture of 30 per cent in the past few decades, Dr. Dowden focused on what can be done to turn the tide on such numbers.


Once again, learning to listen
— and with more than our ears—
is key.


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Activating Empathy to Create Change News Roundup

Activating Empathy to Create Change News Roundup | Empathy and Compassion | Scoop.it

Finalists will be revealed on 9/3! Until then, we’ve rounded up top stories about empathy making waves as a powerful driver of change in communities.


(Photo: NERDS (Native Education Raising Dedicated Students) is a Semi-Finalist of the Building Vibrant Communities challenge and is featured on the Ashoka Changemakers Instagram this week!)


But first, a few announcements:


The Ashoka Changemakers Instagram will be featuring entrants of the Building Vibrant Communities challenge through September. Follow @ashokachangemakers and #PackardEmpathy to see change in action from the entrants and voice your support!


Semi-finalists have gone through peer review and can revise their entries through 8/20—stay tuned for the Finalists announcement on 9/3 and see who made it through!

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Walking in Your Shoes

Walking in Your Shoes | Empathy and Compassion | Scoop.it

To walk in the other person's shoes is perhaps the most important first step we can do to develop our emotional intelligence. This is called "empathy," and it is defined as the capacity to experience another person's point of view.


British philosopher Roman Krznaric who studied the topic in depth, observes that empathy includes also understanding the other's feelings, and using that understanding to guide our actions.

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Empathy Needs to Be Part of the Medical Treatment

Empathy Needs to Be Part of the Medical Treatment | Empathy and Compassion | Scoop.it

He was getting first rate medical care but he was not feeling cared for. What seems to be missing in this scenario is empathy, the ability to recognize emotions being experienced by another.


Empathy may not even be on the agenda in medical school or in hospitals.... 
 

Some have tried sprucing up the décor and
the menu, but they need to add empathy
to the menu.
 

When empathy -- or lack thereof -- in health care makes Harvard Business Review, it's time for hospitals to take notice. Dr. Thomas H. Lee wrote in HBR, "Social network scientists have shown that emotions and values can spread in a community with the same patterns as infectious diseases." He believes that if empathy was stressed in health care settings, "We would see an increase in the proportion of clinicians and other personnel who are clearly tuned in to what was really happening to patients and their families."



Eric J. Hall 

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Can You Have Too Much Empathy?

Can You Have Too Much Empathy? | Empathy and Compassion | Scoop.it

Do you believe it is possible to suffer from too much empathy? I take an antidepressant, but I still have to avoid certain movies, news stories, people, and music to prevent the feeling of a relapse. When the feeling does happen, I have to really focus to fight it off.


Still, I think that 99 percent of the time, I am in a good mood. Also, I feel empathy/sympathy even for those who commit terrible crimes, and I would prefer I didn’t.


Heck, my empathy seems to be
ever-increasing.


I think this increase was born from my depression, but I don’t know how to stop it.


The sight of an elderly/obese/disabled person struggling at a grocery store is very tough on me. I try to help, but I can’t stop from worrying about him or her afterward. I wish I could volunteer to help the less fortunate, but I think it would literally kill me. Even a noninteractive role would force me to think about them. Of that, I seem incapable health-wise.


MARILYN VOS SAVANT 

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10 Tips for Nurturing Empathy in Your Children -

10 Tips for Nurturing Empathy in Your Children - | Empathy and Compassion | Scoop.it

In my last blog post, I recommended books that parents and teacher can purchase to help the children in their lives develop a sense of empathy.  


Today, I’d like to share some tips developed by Gwen Dewar, Ph.D. and published in Parenting Science Magazine, that will assist you in nurturing empathy in your children...



  1. Research indicates that when a child’s emotional needs are met at home, he or she is better equipped to develop a sense of empathy.
  2. Start treating your child as someone who has a mind of his own and share ways that our feelings can influence our behavior to further a greater good.
  3. Take opportunities to model—and induce—sympathetic feelings for other people. You can point out situations that call for empathy. For example, explain how litter – especially plastics – is endangering creatures that live in our oceans.
  4. Emphasize what your children may have in common with other children.
  5. Teach kids to care about hunger when they aren’t  hungry. In other words, teach them to care about social and environmental issues even when they are feeling comfortable in the world.
  6. ......


by Elizabeth B. Martin



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Study: Yawn contagion in humans and bonobos: emotional affinity matters more than species

Study: Yawn contagion in humans and bonobos: emotional affinity matters more than species | Empathy and Compassion | Scoop.it
In humans and apes, yawn contagion echoes emotional contagion, the basal layer of empathy. Hence, yawn contagion is a unique tool to compare empathy across species.


If humans are the most empathic animal species, they should show the highest empathic response also at the level of emotional contagion. We gathered data on yawn contagion in humans (Homo sapiens) and bonobos (Pan paniscus) by applying the same observational paradigm and identical operational definitions. We selected a naturalistic approach because experimental management practices can produce different psychological and behavioural biases in the two species, and differential attention to artificial stimuli.


Within species, yawn contagion was highest between strongly bonded subjects. Between species, sensitivity to others’ yawns was higher in humans than in bonobos when involving kin and friends but was similar when considering weakly-bonded subjects. Thus, emotional contagion is not always highest in humans.


The cognitive components concur in empowering emotional affinity between individuals. Yet, when they are not in play, humans climb down from the empathic podium to return to the “understory”, which our species shares with apes.

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Pope says Church not out to 'conquer' Asia: listens with "empathy" to its different voices.

Pope says Church not out to 'conquer' Asia:  listens with "empathy" to its different voices. | Empathy and Compassion | Scoop.it

In a speech to Catholic bishops from 22 Asian countries, the pope stressed the need to adopt a "creative" Catholicism that reflects the region's diversity and that listens with "empathy" to its different voices.

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The benefits of empathy: When empathy may sustain cooperation in social dilemmas - European Journal of Social Psychology

The benefits of empathy: When empathy may sustain cooperation in social dilemmas - European Journal of Social Psychology | Empathy and Compassion | Scoop.it

Cooperation in social dilemmas is often challenged by negative noise, or unintended errors, such that the actual behavior is less cooperative than intended—for example, arriving later than intended for a meeting due to an unusual traffic jam.


The present research was inspired by the notion that doing a little more for one's interaction partner, which may be movitvated by empathetic feelings, can effectively reduce the detrimental effects of “negative noise,” or unintended incidents of noncooperation.


Consistent with hypotheses, negative noise exhibited detrimental effects on cooperation, but such effects were absent when empathy-motivated cooperation was present. We conclude that empathy has broad benefits for social interaction, in that it can be an effective tool for coping with misinterpreted behaviors, thereby maintaining or enhancing cooperation. 

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Building User Empathy at Company Scale: Yahoo's User Night - Michael Kronthal, Yahoo!

Building User Empathy at Company Scale: Yahoo's User Night - Michael Kronthal, Yahoo! | Empathy and Compassion | Scoop.it

This presentation will describe how the Yahoo! UX research team attempted to overcome these limitations through a company wide empathy program, the obstacles encountered, and the lessons learned in trying to build user empathy at company scale.

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Motivation Through User Empathy

This session will describe a company-wide program to generate user empathy among one company's engineering workforce through direct user interaction. Attendees will learn about how the program was designed to address key challenges, the results achieved, and the lessons learned.


https://www.linkedin.com/in/mkronthal

http://www.askvisory.com/mkronthal 


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New Ebook! "How to Practice Empathy" - Free on Kindle for Next 5 Days! - Relationship Up

New Ebook! "How to Practice Empathy" - Free on Kindle for Next 5 Days! - Relationship Up | Empathy and Compassion | Scoop.it
Yesterday, our latest ebook went live on the Amazon Kindle store! The book is on the all important skill of empathy. This ebook is FREE for download onto your Kindle device or app for the next 5 days – from today until this Saturday, August 23, 2014. 


After you read the book please remember to leave a review on Amazon too! Click the link below to get the ebook:   How to Practice Empathy: Connect Deeply with Others and Create Meaningful Relationships   Book Description: The greatest human desire is the desire to be understood People are understood through empathy. Empathy is the most important …

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"THE EMPATHY IMPERATIVE," A Philosophical/Theological Novel

"THE EMPATHY IMPERATIVE," A Philosophical/Theological Novel | Empathy and Compassion | Scoop.it

What would our world be like if our primary motivating force was neither self-interest nor religion, but the concept that the sages and most religions suggest; universal empathy?


How could such a world be realized?

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Framework for Change

Framework for Change | Empathy and Compassion | Scoop.it
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Got empathy?

Got empathy? | Empathy and Compassion | Scoop.it

Can teaching kids empathy change the world? That's the idea behind the $100,000 prizes offered this summer by the David and Lucile Packard Foundation in partnership with Ashoka Changemakers, a group that tries to promote and connect social innovators from around the world.


The competition offers four cash grants of $100,000 to Bay Area projects that "cultivate empathy skills to strengthen communities and to equip young people to become leaders of change."


Palo Alto-based Project Happiness won $1,000 as an "Early Entry Prize Winner" in the contest and is among the 86 semi-finalists culled from 200 groups initially seeking the larger prizes. 

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Improve your online relationships with a dose of empathy

Improve your online relationships with a dose of empathy | Empathy and Compassion | Scoop.it

Empathy provides the crucial bridge that allows for the understanding of situations different than your own. That sense of community fosters open source because community implies inclusiveness and connectivity, two hallmarks of the open source mindset.


Martin Buber wrote "Ich und Du," translated as "I and Thou," which suggests that we, as humans, address objects in one of two ways: as an "it," an object that exists objectively, which is used or experienced, or as a "thou," or "you," in which case the object exists in the context of relationship.  


by Joseph Ottinger

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Empathy in Clinical Health Care

Empathy in Clinical Health Care | Empathy and Compassion | Scoop.it
We believe that in many cases, medical training not only does not select for or cultivate such personality traits, but actively selects and develops barriers against them....


It is then that the student becomes a master at learning to shut down empathy. The living patient is not the primary component of education until the third year, and by then the preference is set for objective reasoning and testing versus empathy and compassion....


Internship and residency, the cornerstone of clinical training, are also closely associated with changes in mood and further loss of empathy.


Depression, anger, and fatigue increase and empathetic concern decreases [ii] -- the exact opposite of characteristics one would hope physician training would cultivate.


Even more unfortunate, empathy seems to stabilize at this level over the remainder of training rather than increase.
 

[iii] Lack of empathy is closely correlated with burnout, a psychological state of emotional exhaustion and depersonalization.



Ilyana Romanovsky

Clinician, health writer, blogger and author of Choosing Therapy: A Guide To Getting What You Need


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Roger Ebert on empathy via film

"We all are born with a certain package. We are who we are: where we were born, who we were born as, how we were raised. We're kind of stuck inside that person, and the purpose of civilization and growth is to be able to reach out and empathize a little bit with other people.


And for me,
the movies are like
a machine that generates empathy.


It lets you understand a little bit more about different hopes, aspirations, dreams and fears. It helps us to identify with the people who are sharing this journey with us." 


Roger Ebert

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Empathy Motivates Physical Therapists to Follow Their Call to Care

Empathy Motivates Physical Therapists to Follow Their Call to Care | Empathy and Compassion | Scoop.it

At a time when health care providers face shrinking reimbursements and ever-greater demands on accountability and compliance, it's not difficult to understand why some professionals are driven away from careers in empathy.  

It is a dilemma many of us face on a daily basis. ...


2. We love having the opportunity to express compassion and empathy.

This presents a challenge in a business environment, and PTs are known for wanting to give their work away. Fortunately there is also growing evidence that empathy improves patient outcomes.


by Stacy Barrows 

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"With My Identity, My Empathy and Openness, I Walk With the Other" The Pope's Roadmap for the Asian Church

"With My Identity, My Empathy and Openness, I Walk With the Other"  The Pope's Roadmap for the Asian Church | Empathy and Compassion | Scoop.it

ADDRESS OF POPE FRANCIS
TO THE BISHOPS OF ASIA
HAEMI SHRINE
17 AUGUST 2014


(transcript of where he talks about empathy.)


Nor can there be authentic dialogue unless we are capable of opening our minds and hearts, in empathy and sincere receptivity, to those with whom we speak.


In other words, an attentiveness in which the Holy Spirit is our guide. A clear sense of one’s own identity and a capacity for empathy are thus the point of departure for all dialogue.....


Finally, together with a clear sense of our own Christian identity, authentic dialogue also demands a capacity for empathy. For dialogue to take place, there has to be this empathy.


We are challenged to listen not only to the words which others speak, but to the unspoken communication of their experiences, their hopes and aspirations, their struggles and their deepest concerns. Such empathy must be the fruit of our spiritual insight and personal experience, which lead us to see others as brothers and sisters, and to “hear”, in and beyond their words and actions, what their hearts wish to communicate.


In this sense, dialogue demands of us a truly contemplative spirit of openness and receptivity to the other. I cannot engage in dialogue if I am closed to others. Openness? Even more: acceptance! Come to my house, enter my heart. My heart welcomes you. It wants to hear you.


This capacity for empathy enables a true human dialogue in which words, ideas and questions arise from an experience of fraternity and shared humanity.


If we want to get to the theological basis of this, we have to go to the Father: he created us all; all of us are children of one Father.


This capacity for empathy leads to a genuine encounter – we have to progress toward this culture of encounter – in which heart speaks to heart...


And so, with my identity and my empathy, my openness, I walk with the other. I don’t try to make him come over to me, I don’t proselytize. 

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Faith is empathetic and not superficial, Pope Francis tells Asian bishops

Faith is empathetic and not superficial, Pope Francis tells Asian bishops | Empathy and Compassion | Scoop.it

Catholic News Agency, Seoul

Faith is empathetic and not superficial, Pope Francis tells Asian bishops. Christian identity should not be formalistic and characterized by easy answers to hard questions


“We cannot engage in real dialogue unless we are conscious of our own identity,” he said.


“Nor can there be authentic dialogue unless we are capable of opening our minds and hearts, in empathy and sincere receptivity, to those with whom we speak.”


 

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These Four Words Will Make You Better at Parties

These Four Words Will Make You Better at Parties | Empathy and Compassion | Scoop.it

Empathy makes you better at
cocktail parties—and at life.


What Ford describes is known, in research circles, as empathy. It sounds simple, but it's actually counterintuitive: If we humans are locked in a nasty, brutish, and short struggle for resources, why would we stop to give a hoot about each other?



But we do. Empathy is considered by many psychologists to be essential to cooperation, problem-solving, and to human functioning in general. Researchershave described it as “social glue, binding people together and creating harmonious relationships.”


Empathetic people are more likely to forgive others for small errors, like running late. Asking narcissists to imagine themselves in others' shoes can help shrink their big heads.


OLGA KHAZAN

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