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Empathy Sells

Empathy Sells | Empathy and Compassion | Scoop.it

So if resonant work starts with empathy, then it follows that marketers themselves must be empathic. Projecting perspectives requires first understanding them. Roman Krznaric, in his fantastic animated video on empathy, gives the example of George Orwell (at minute 3:00) who, before writing Down and Out in Paris and London, immersed himself in East London’s street life, living among those on the social margins. He shared in their experiences, getting into the gritty details of the poor’s worldviews so that he could in turn authentically write about them.

 

BY: GRANT TUDOR

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David Hain's curator insight, June 28, 2013 2:33 AM

Great angle on an importanat topic.

Empathy and Compassion
The Empathy Movement Magazine: The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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The Empathy Movement Magazine: Front Page

The Empathy Movement Magazine: Front Page | Empathy and Compassion | Scoop.it

Visit the individual magazines specifically for empathy and;

*   Front Page (this page)
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathic Family & Parenting

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.



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Brenda Robinson's curator insight, May 13, 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Dalai Lama marks 80th birthday with compassion-themed Anaheim summit

Dalai Lama marks 80th birthday with compassion-themed Anaheim summit | Empathy and Compassion | Scoop.it

Three-day jubilee commemorating the Dalai Lama's 80th birthday kicks off Sunday with the Nobel Peace Prize winner lecturing on creativity and compassion before a sold-out crowd at Anaheim's Honda Center.

The Dalai Lama's public talk, which will be streamed online, will close out the Global Compassion Summit's first day, packed with musical performances and well-wishes from a far-flung group of celebrities and global luminaries.

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Community art exhibit calls for empathy with marine life - Journal of the San Juan Islands

Community art exhibit calls for empathy with marine life - Journal of the San Juan Islands | Empathy and Compassion | Scoop.it

“Liminal Currents: Exploration of an Empathetic Umwelt” is the first major community collaboration at IMA, as well as the first conceptual installation.


“By engaging our capacity for imagining what another being experiences, our empathy, we might shift our perspective to include a fuller picture as we consider the ways in which we have, do and will connect, communicate and share the world and it’s sustaining energy with all of the denizens of this jewel,” wrote Matthew Palmer in his artist’s statement.


by ANNA V. SMITH

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Empathy, Empathy - Put Yourself in Place of Me!

Empathy, Empathy - Put Yourself in Place of Me! | Empathy and Compassion | Scoop.it
Empathy is a basic human capability that allows all people to ‘read’ each other naturally – it is a ubiquitous  ability we could not live without, yet it is typically taken for granted and rarely trained.


While it’s not quite mind reading – we may be able to tell if somebody is feeling grumpy, sad, or irritated – it can occasionally get pretty close. Because so much of communication occurs in emotionally laden expressions and contexts successful human communication is predicated on our ability to literally share an experience

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A Force for Good - The Empathy Gap

A Force for Good - The Empathy Gap | Empathy and Compassion | Scoop.it
Daniel Goleman’s book A Force for Good details the Dalai Lama’s urgent message for creating a better future.


The Empathy GapDaniel Goleman shows us how compassion repairs social inequalities in the world. This is an excerpt from his audiobook—A Force for Good: The Dalai Lama’s Vision for Our World. Available from morethansound.net.

Each day this week (June 22 to 26), More Than Sound will release an exclusive excerpt from the audiobook.

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WANT TO BE PART OF THE EMPATHY REVOLUTION? How will the app work?

WANT TO BE PART OF THE EMPATHY REVOLUTION? How will the app work? | Empathy and Compassion | Scoop.it

Join us as we create an empathy mobile phone app designed to encourage greater empathy among our communities and decision-makers - for far reaching change.
 

How will the app work?

The 'Empathy' app will be designed help users to better understand what empathy is and train themselves to improve their empathy levels (muscles!). It will do this by providing users with:

  • background information about empathy, its benefits for us as individualsand in our societies;
  • tips and guidelines on the best way to have empathetic conversations,including examples of empathetic questions;
  • examples of creative and stimulating activities you can bring into your life to train your empathetic muscles;
  • advice about ways you can learn to be more self-empathetic to be able to look after your own emotional needs and be able to "safely empathise" with others, including a self-soothing meditation audio recorded by one of our Australia21 Directors;
  • an empathy texting platform, where users can choose to practice the empathy skills they have learnt and meet and learn from others, through having empathetic conversations with other users. If users want to take the conversations further (beyond the texting platform) they can then choose to meet other users face to face.
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Dorothy Retha Cook's curator insight, Today, 6:22 AM

Don't let empathy you have for others get you killed and they live on at your expense because you had the kind of empathy for someone else and they knew it and used it as a weapon against you , themselves and added you had become a nothing now because they have arose out of the mess they was in. I have first hand experience of an awesome woman of God who had a prayerline by which I called in and had fellowship with her at one point and time it was just her and I and she prayed for her family members from her pure heart because they were going thru some things that she wanted to stop at one point and time God said just listen to her pray because she had told me she wanted prayer because her grand daughter was in the hospital and the doctors didn't know what the problem was but they was expecting her grand daughter to die. The woman of God was an apostle and she prayed a prayer which I recognized its intent in the spirit. this apostle being of older age and wisdom went boldly to the thrown of grace in sincere humbleness and she asked God to take all that her grand daughter was going through and place it upon her, As I listened to her prayer I did not agree because I knew her prayer was heard by God and He would answer. it was a day or so later on that very prayer line she was praising and thanking God because her grand daughter had come around and was out of the hospital and they still could not find out what was wrong with her in the first place. then as time went pass the apostle became sick herself "God answered her prayer" but the same grand child was so disrespectful to her in her own home as she would say they had time for and to do for every body else but they would get around to her when they could, and they had moved into her home and made it theirs and things they knew she would not allow in her good health they were doing and allowing to be done and as time went on her health got worse. she did confide in me that I should be very careful what I pray on the behalf of others because I just might be praying for something that the others don't even want themselves but I just want so so bad for them and God will hear my prayer and answer but then I had better know how and where to direct the issues to because asking God to place them on myself was not a good thing to do unless I added supernatural divine intervention to the abis they must go in Jesus name and not my own because when I am weak don't allow the empathy for someone else that I may have get my own butt kicked and I asked God to serve me up. There were things she told me and she gave me which I promised that I would never tell but the fact that she died because she asked God to remove what her grand daughter unknown sickness  and place it upon her, and the fact she was moved by her own compassion and empathy for the suffering of her own child her grand daughter mother that she prayed a prayer that cost her so so much! but a price she was willing to pay but those she prayed it for just did not know what she had done and did not appreciate what she went through for their betterment of coarse she never told them don't let unwanted empathy deceive you into asking God to give you something you just might not want. Try the spirit by the Spirit of God instead. Don't get mad with God when you get what you asked for ,choice your words wisely because they have power!! God loves us all don't be a wise man fool as the old saying say's.

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Why We Need a Muscular Compassion

Why We Need a Muscular Compassion | Empathy and Compassion | Scoop.it

The Dalai Lama's version of compassion is more muscular than Sunday-school stereotypes of a benign but soft and flabby kindness. He sees such full disclosure as one application of compassion in the public sphere, as is forceful action to right injustice of every kind.

His instincts are somewhat akin to those of the crusading author Upton Sinclair, as well as to the deliberate moves against corruption and collusion by Pope Francis. He calls for moral responsibility in all spheres of public life. There's "dirty politics, dirty business, dirty religion, dirty science," the Dalai Lama says, wherever serious ethical lapses occur.


Daniel Goleman 

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Here's how some hospitals are teaching doctors empathy

Here's how some hospitals are teaching doctors empathy | Empathy and Compassion | Scoop.it
With an increased focus on patient satisfaction scores, some hospitals are training their doctors and other staff on how to be more empathetic when interacting with patients, Kelsey Dallas writes for Deseret News.

Under Medicare's Hospital Value-Based Purchasing (VBP) Program, providers are incented—through penalties and bonuses—to perform better on certain quality measures and on patient experience surveys. In fiscal year 2015, the VBP program will withhold 1.5% of payments for all hospitals and distribute incentive payments based on performance—with patient experience affecting 30% of a provider's performance score.


Five ways to provide a 'human-centered experience ...

Why physicians are more burned out and dissatisfied than ever ...

Empathy as culture: How to improve the patient experience..

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The Result of Design Thinking Students Designing Their Own School: EmpathicEducation for a Compassionate Nation

The Result of Design Thinking Students Designing Their Own School: EmpathicEducation for a Compassionate Nation | Empathy and Compassion | Scoop.it
This post is Part 2 of a 2 Part Series on Design Thinking Students Designing Their Own School.


In my vast research spanning history, politics, psychology, philosophy, neuroscience, mindful awareness, and pedagogy, I've found a dearth of empathy and compassion.


Most alarming is the absence of empathy and compassion for students and educators who are oppressed by ineffective educational practices. I introduced the concept of Educational Trauma, to explain the inadvertent perpetration and perpetuation of victimization against producers and consumers of educational systems.


And, this month, Pedagogies of Kindness and Respect, a textbook for pre-service teachers went to press. It includes a chapter I wrote that explores our students' answer to this problem: EmpathicEducation for a CompassionateNation: A Pedagogy for Kindness and Respect for Healing Educational Trauma.


EmpathicEducation for a CompassionateNation isn't just a theoretical proposition, it is an educational model piloted by The Connect Group in Los Angeles. When we launched the pilot program in May 2014, I wrote about it for Ashoka's Start Empathy blog, and here's how the year went!


by Lee-Anne Gray





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Teaching Empathy to Your Child

Teaching Empathy to Your Child | Empathy and Compassion | Scoop.it

What makes one child more empathetic than another?


How can you recognize if your child is demonstrating empathy or if he or she is lacking empathy?


Why is it a good idea to teach children to be more empathetic?


Author Lauren Christine Phillips describes empathy as “not a trait that all people exhibit, yet a valuable human characteristic that should be nurtured.” One child, whether aware of it or not, may be wired to be more sensitive and feel as if empathy comes naturally to him or her. Another child may benefit from nurturing his or her empathy through a range of opportunities that are presented to him or her.


Because “caring” is a vital ingredient to empathy and an action-based behavior that children can practice, teachers often offer children opportunities that teach them precisely how to care for others.


By Holly Rosen

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Harvard neuroscientist: Meditation not only reduces stress, here’s how it changes your brain

Harvard neuroscientist: Meditation not only reduces stress, here’s how it changes your brain | Empathy and Compassion | Scoop.it
Q: What difference has it made in your life?

Lazar: I’ve been doing this for 20 years now, so it’s had a very profound influence on my life. It’s very grounding. It’s reduced stress. It helps me think more clearly. It’s great for interpersonal interactions. I have more empathy and compassion for people.
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How to Bring Wisdom and Compassion to the Business World (Wisdom and Compassion, Part 1.1)

How to Bring Wisdom and Compassion to the Business World (Wisdom and Compassion, Part 1.1) | Empathy and Compassion | Scoop.it
The Sanskrit word usually translated as "wisdom" is prajna, which could also be translated as "consciousness." The word usually translated as "compassion" is karuna, which could also mean active sympathy. Wisdom and compassion are sometimes compared to two wings that work together to enable flying, or two eyes that work together to see deeply. In practice, wisdom gives rise to compassion, and compassion gives rise to wisdom. Truly, you can't have one without the other." -- Barbara O'Brien


In the next post, you will find the introduction and the structure of the program. I hope it inspires you to do your business with more consciousness, wisdom and compassion.

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Newfound empathy: Journalism schools teach you detachment, that empathy hinders objectivity.

Newfound empathy: Journalism schools teach you detachment, that empathy hinders objectivity. | Empathy and Compassion | Scoop.it

Journalism schools teach you detachment, that empathy hinders objectivity.


Even if we transmit compassion through our journalism, we can be as detached from the subject. Our aim is to seek to understand the other, not support or oppose. It also becomes equally important to give empathy that we naturally tend to have for survivors to all others. Empahty, in fact, enhances the credibility of our reportage.


One of the positive impacts to come out of this disaster has been a newly-found empathy for the people that are our stories, but it has also brought to light the lack of training and resources for journalists covering disasters in Nepal. 


by Tsering Dolker Gurung

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World’s first Empathy Museum: Empathy Training Shoes

World’s first Empathy Museum: Empathy Training Shoes | Empathy and Compassion | Scoop.it

This week the world’s first Empathy Museum is opening in London. I have to admit that when I first learned of this, I had to wonder. Do we need to put empathy in a museum to preserve it? Like an ancient artifact, is empathy so rare that we have to start visiting it in a museum?

Well, no. Obviously, I have turned this around. The international touring exhibition has been designed and created by Roman Krznaric to help us to “appreciate other people’s viewpoints, experiences and feelings.” He and his team of collaborators want people to step into the shoes of other people – literally.


One of the exhibits invites you to enter a shop where a sales assistant will help you select a pair of shoes to wear, for example, the sandals of a political refugee or shoes belonging to an Etonian banker.

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Putting your gift of empathy to good use

Putting your gift of empathy to good use | Empathy and Compassion | Scoop.it
While listening to POTUS Barack Obama sing Amazing Grace during his eulogy for his late friend Rev. Clementa Pinckney one of the victims in the recent Charleston, South Carolina church massacre  I imagined his “empathy rating” moving up, up and up.


The act — whether premeditated or impromptu — demonstrated in equal parts his role as an empathetic president and a sincere mourner, something that connects to and resonates strongly with his audience’s emotions. Historically, Obama gets high marks for empathy, as he has consistently done from the time he rose to national and international prominence, and analysts attribute this to his ability to understand the problems Americans face in their daily lives. It looks like he will leave his presidency in 2016 with a high mark.

Former US president Bill Clinton is an empathy master...


Pope Francis scores high in empathy, given his spiritual leadership, humility and love and compassion for the poor....


By Bong R. Osorio 

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Empathy and Ecstacy

Empathy and Ecstacy | Empathy and Compassion | Scoop.it
“Society needs to undergo an empathic revolution if we are to survive as a species” says Anita Nowak of McGill University.

There is a spectrum of empathy, says Nowak, with pity at one end, empathy at the other and compassion and sympathy somewhere in between. Pity, while being an emotional reaction to someone else’s pain, also involves an element of looking down on people — this is where a lot of foreign aid and paternalistic philanthropy has come from. When we empathise, however, we recognise that we all share a common humanity and that we are all inherently worthy. Extending empathy, Nowak continues, is the only human emotion that expresses equality between humans.


BY KATIE COLLINS

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Is Empathy Overrated?

Is Empathy Overrated? | Empathy and Compassion | Scoop.it

Be kind, show understanding, do good—but, some scientists say, don’t try to feel others’ pain.


Bad idea, say cognitive psychologist Paul Bloom and neuroscientist Richard J. Davidson. At their Aspen Ideas Festival talk on Thursday, Bloom allowed that a the word “empathy” as it’s sometimes colloquially used—to mean kindness, goodness, morality, and love—is unobjectionable.


But in the Obama-esque sense of feeling another’s feelings, empathy, they contend, it mostly hurts the world. “To the extent that I’m an empathetic person,” Bloom said, “I’m a worse person.”


“The more empathy you have, the more violent you are—the more ready and willing you are to cause pain.”



by SPENCER KORNHABER


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Empathy, Is It All It's Cracked Up to Be? | Aspen Ideas Festival

Empathy, Is It All It's Cracked Up to Be? | Aspen Ideas Festival | Empathy and Compassion | Scoop.it

Empathy is typically seen as wonderful, central to cooperation, caring, and morality. We want to have empathic parents, children, spouses and friends; we want to train those in the helping professions to expand their empathy, and we certainly want to elect empathic politicians and policy makers.


But empathy has certain troubling features, and questions have begun to arise about just how useful empathy really is and how it might be different from related capacities such as compassion.



Speakers: Paul BloomRichard J. Davidson

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Teaching Empathy - Encouraging Appropriate Behaviour

Teaching Empathy - Encouraging Appropriate Behaviour | Empathy and Compassion | Scoop.it

These days, bullying is rampant.  From locker rooms to social media, kids gang up on other children, leaving them in tears or worse, causing them to consider or attempt suicide.  


When you read the constant reports about such merciless bullying, you have to wonder, how can you teach children to be empathetic? Are our children lacking Empathy?

....


  •  What is Empathy? According to New York Times blogger Jessica Lahey, “In order to be truly empathetic, children need to learn more than simple perspective-taking; they need to know how to value, respect and understand another person’s views, even when they don’t agree with them.” ...
  •  Modeling Empathy. But how do you model empathy?  One of the most important ways to teach empathy is to model empathetic behavior.  ...
  •  Peer Pressure. One of the biggest reasons for bullying is peer pressure. ..
  •  Fighting the Cliques. One of the biggest reasons for bullying is the crowd mentality....
  •  Empathy Fosters Diversity. Empathy involves more than simply feeling sorry for other people – it involves doing something about the situation if they are suffering..





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Jon Stewart Asks Dem. Senator if GOPers ‘Have Mental Problems?’

Jon Stewart Asks Dem. Senator if GOPers ‘Have Mental Problems?’ | Empathy and Compassion | Scoop.it
Gillibrand insisted that the problem is Congress, which lives in a “bubble” and doesn’t “have a lot of empathy for regular working families."



GILLIBRAND: The issue is, people in Congress are in a bubble and they don't have a lot of empathy for regular working families. 



STEWART: But is it like, at a certain point you just think are they like rapacious social Darwinian caricatures of villains. Like, I almost think, are they Dickensian Scrooges? I don't mind people being responsible with taxpayer money, that's important, to manage efficiencies. But this idea of like food stamps, you know, then everybody is just going to go out and buy shrimp and sit around and drink Mai Tai’s. 



GILLIBRAND: Yes, it's a lack of empathy. And most members of Congress don't even realize that if are you on the minimum wage are you under the poverty line. 


STEWART: Is it pathological though? Do you think they have mental problems? 





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Will Technology Bring Us Together or Tear Us Apart?: Empathy is perhaps the most important trait humans demonstrate.

Will Technology Bring Us Together or Tear Us Apart?: Empathy is perhaps the most important trait humans demonstrate. | Empathy and Compassion | Scoop.it

Empathy — the ability to share someone else's feelings — is perhaps the most important trait humans demonstrate. It's not a purely human attribute — in fact, even rodents possess it — but humans are particularly good at it.


It allows us to love, learn, communicate, cooperate and live in a successful society.


It doesn't matter what terms from evolutionary biology or psychology we use to define the behavior. What matters is that it makes the world go 'round and allows us to survive....


To understand the power of communications technology, we must embrace the paradox: It will both destroy and create empathy. But we can actively choose creation. Remember that empathy is a muscle: The more you use it, the stronger it gets. So, flex those empathy muscles through storytelling and expand your notion of who is in your group. Or, be willing to fall prey to the increasing ideological polarization of our time and face the global consequences. It's up to us.


PJ Manney

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The Me, Me, Me of Social Media Might Make You End Up Alone, Alone, Alone

The Me, Me, Me of Social Media Might Make You End Up Alone, Alone, Alone | Empathy and Compassion | Scoop.it
Obsessively focusing on yourself (or how many likes your profile picture gets, or how many followers you have) can cause a loss in ability to empathize with others.


And empathy is crucial to the health of any relationship. Narcissistic mental processes can actually block empathetic listening and meaningful conversation, damaging relationships with friends, family, and partners.

What I call empathy blocking, or a set of commonly used responses that prevent empathy, has a basis in egotism. For example, a narcissist may be prone to advising or fixing: something along the vein of, "You should really try doing things this way. That's how I do it." Though advice giving comes from good intentions, it really redirects the attention from the other person to you, at a time when the other person likely has a need to be heard - this is probably why they're telling you their problem in the first place. Advising can also come off as condescending, thinking you know better than others. It can even sound as though you are judging the individual and letting them know how to make better choices. Where's the empathy?


by Michael Jascz 

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Daniel Goleman: The Benefits of Good Emotional Hygiene: three kinds of empathy.

Daniel Goleman: The Benefits of Good Emotional Hygiene: three kinds of empathy. | Empathy and Compassion | Scoop.it

In my model there are four parts: self-awareness, self-management, empathy, and social skills. When it comes to ethics, the critical action involves empathy. 


There are three kinds, and which ones you develop make all the difference.


Cognitive empathy lets you understand how the other person thinks - their mental models for perceiving the world, the language they use. This lets you communicate effectively with them - but it's also the kind of empathy that a con man or sociopath uses to manipulate others to their own selfish ends.

The second variety, emotional empathy, lets you feel with the other person. Social neuroscience tells us that the brain's interpersonal wiring lights up in our own circuitry what matches the activity in the other person's brain - if she's in pain or distress, we feel this immediately in our own pathways for those feelings. This brain-to-brain link creates rapport and instant understanding....


 Empathic concern snuffs out selfishness.


Daniel Goleman 

Image https://en.wikipedia.org/wiki/Hygiene 

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Teaching Empathy Through Reading

Teaching Empathy Through Reading | Empathy and Compassion | Scoop.it
We all know that reading every once in a while gives children a chance to gain literacy and fluency skills, opening their imagination to various fantasy worlds and encouraging them to use more complicated words in different contexts.


But did you know it may also help to teach children empathy?


A study conducted from Cambridge University by professor of education Maria Nikolajeva has concluded that reading fiction gives young children fictitious situations in which they can develop and practise empathy. It also gives them an understanding of how other people feel and think.

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Subscribe to the: Empathy Movement Newsletter

Subscribe to the: Empathy Movement Newsletter | Empathy and Compassion | Scoop.it

Dear Friends,
I'm sending this newsletter to my family, friends, social media, and community
contacts that I've made over the years. This is a new email newsletter that I and the Empathy Center will be sending out periodically. It will be a great way to keep inspired and informed about the latest developments in the empathy movement.

I do hope you will stay in touch and join us in building a global empathy movement as a gateway to greater well-being, care, community, compassion, creativity, peace, and love.


A big focus in our work will be nurturing and supporting empathy in our families.


Subscribe at:

http://cultureofempathy.com/Projects/Newsletter/



Warmly,
Edwin Rutsch
Director, Center For Building a Culture of Empathy 
(Painting: First Steps by Vincent van Gogh)

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The Benefits of Good Emotional Hygiene

The Benefits of Good Emotional Hygiene | Empathy and Compassion | Scoop.it
In my model there are four parts: self-awareness, self-management, empathy, and social skills. When it comes to ethics, the critical action involves empathy. There are three kinds, and which ones you develop make all the difference.

Cognitive empathy lets you understand how the other person thinks - their mental models for perceiving the world, the language they use. This lets you communicate effectively with them - but it's also the kind of empathy that a con man or sociopath uses to manipulate others to their own selfish ends.

The second variety, emotional empathy, lets you feel with the other person


Daniel Goleman  

A Force for Good

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