Empathy plays an important role in all of healthcare communication, but it's especially heightened when clinicians are working with patients with serious illness and their families.
Journal of Palliative Medicine published an article by Vital Talk's Tony Back and Bob Arnold recently about the role empathy can play in the delineation of goals of care for seriously ill patients. Empathy without any specific action is valuable to the suffering person. Merely being understood often times has some ameliorative impact on the suffering person and fosters a therapeutic relationship, even when some problems cannot be solved.
You are invited to the Mahindra Harvard Humanities Center to attend the Philosophy, Poetry and Religion Seminar
Lou Agosta, Illinois School of Professional Psychology
The Multi-Dimensional Approach to Empathy as the Foundation of Human Relations
Wednesday, April 23, 2014 - 5:00pm
A multi-dimensional definition of empathy is proposed. It gathers together four aspects of a unified, coherent process of empathy that maps to a hermeneutic circle of empathy
(see Figure at end of paper).
These aspects or moments occur simultaneously but are put into sequence for purposes of exposition including: empathic receptivity as communicability of affect, empathic understanding of human possibilities, empathic interpretation of perspectives such as first and second person relatedness, and responsiveness in language.
The linguistic aspects of empathy include the paradox that empathy occurs in language first and foremost as listening. However, it also encompasses an optimal responsiveness to the humanity of the other as the paradigm speech act of narrative and short micro-narrative responses that demonstrate relatedness. Examples are engaged. I will NOT be reading the paper. I will be talking about the Figure on the hermeneutic circle of empathy at the back end of the paper.
The Third Annual Roots of Empathy Research Symposium (May 7-9, 2014) promises to be yet another thought-provoking gathering in Toronto, Ontario, Canada.
The symposium will offer rich interdisciplinary presentations from expert research scientists on topics such as development of executive function skills, neurophysiological foundations of emotions, attachment, and self-regulation, neuroendocrinology and social behaviour, the psychology,neuroscience, and ethics of empathy, and social and emotional learning in the early years.
You know when you get a glimpse into someone else’s emotional experience or their pain? You can really feel it for a moment and sometimes it might bring you to tears or motivate you to help someone. That’s empathy.
Overactive empathy, on the other hand, is when you have that experience of opening up to someone else’s emotions and experience, but then instead of coming back to yourself afterwards and being centered in your own needs and feelings, you remain ‘out there’ – absorbed in everyone else’s ‘stuff’. In social situations, you can sense what everyone else is feeling and thinking.
Even walking past people in the street, you can feel and sense what is going on with them. Physical empaths can even pick up physical pains and aches that aren’t theirs.
Overactive empathy can lead to people-pleasing, self-sacrifice and self neglect
...Empathy can change the world. Many people equate empathy with everyday kindness, support, and emotional sensitivity. But according to empathy expert Roman Krznaric, author of Empathy: A Handbook for Revolution, “Empathy is an ideal that has the power both to transform our own lives and to bring about fundamental social change. Empathy can create a revolution. Not one of those old-fashioned revolutions based on new laws, institutions or governments, but something much more radical: a revolution of human relationships.”
Neuroscientist James Fallon discusses the psychopathic brain, prospects for detection and treatment, and his own struggles to feel empathy and compassion for others.
JS: In your book you talk a lot about empathy and the differences between cognitive empathy—or perceptually recognizing what another person is thinking and feeling—versus emotional empathy—or feeling what another person is feeling. What does research say about the relationship between these two kinds of empathy and psychopathy?
JF: Emotional empathy is what most people think about and care about, because it has to do with bonding to another person—a mate, a mother, father, really close relationships. People who have great cognitive empathy, on the other hand, are the people we think of who do great works—who save the world: perhaps Gandhi, Mother Teresa, Nelson Mandela.
A psychopath can have a very high form of cognitive empathy, too. In fact, they are very good at reading other people. They seem like they can read minds sometimes. But even though they can understand people’s emotions, it doesn’t register emotionally with them—they have no emotional empathy.
Helen Riess discusses her recent study results that suggest that empathy in the doctor-patient relationship has a significant effect on healthcare outcomes. by Helen Riess and Diego Reinero
The patient-clinician relationship is a subject that receives much attention in the news, from patients, medical academics, clinicians, and healthcare focused organizations. However, advances in technology, increasing automaticity, and burnout among medical professionals can often eclipse empathic, person-centered care
The patient-clinician relationship has been shown to affect patient satisfaction, adherence to treatment, and other intermediary measures, but skeptics often question its relevance to “hard” medical outcomes. Supported by a grant from The Gold Foundation, we conducted a study that was published on April 9, 2014 in PLOS ONE.
Dog Training & Rescue Center HEART Chicago, Found Chicago, & Safe Humane Chicago invite you to attend our 2014 luncheon, a panel discussion on the importance of fostering positive relationships with people and animals.
Self-compassion allows us to do something truly healthy for ourselves. It’s my antidote to shame. Instead of the voices in my head belittling me and making me feel worse, I’m extending to myself the kindness and understanding I crave.
Studies have proved for years that making people feel ashamed and “wrong” in order to change behavior actually has the opposite effect. Self-compassion counteracts damaging message by giving us the space to experience less anxiety and stress, and really feel our value as a human.
So here’s what I do:
When I notice my inner critic getting into action, I mindfully stop and acknowledge what is happening. “I’m beating myself up again in an effort to motivate action.” This first step of noticing is crucial and can be learned....
What would make you more likely to reduce your carbon footprint: Knowing that climate change is a threat to people—or to birds? New research has some surprising implications.
a recent study published in The Journal of Environmental Education finds that’s not true.
In fact, the study suggests that people appear more willing to take action if the perceived threat involves some kind of beloved creature other than them. And the reason is that, at least when it comes to climate change,
people seem more motivated by empathy for non-human others than their own self-interest.
In our society, empathy is a critical component to helping us connect with others and interact with compassion and understanding. Being able to recognize another person's emotions and place yourself in their shoes, however, is more of a complex skill than most people realize.
It is not something you either have or don't have; we can each possess different degrees of empathy, and we can also continue to enhance our capacity for empathy throughout our lives...
Here are some tips to help teach
1. Be what you want to see....
2. Involve children in charitable activities...
3. Ask your child to think of others and role play...
4. Validate your child's feelings. ..
5. Praise your child when he shows empathy toward others. ..
What is we-identity and how should we understand collective intentionality? In my talk, I will discuss what I take to be some of the cognitive and affective preconditions for we-intentionality. I will compare and contrast current proposals with ideas found in classical phenomenology, and argue that the first person plural might depend on the second person singular.
Tom Monahan serves as the Chief Executive Officer and Chairman of CEB.
What would you say ‘empathy’ really means for you – personally and professionally – in the course of your life?
Two things in particular: one, we’re a company that has invented a new set of business models over the past 25-30 years. Most of them are built upon working backward from our perception of a need rather than looking forward from something that we knew how to do.
So the first step is to empathize with the needs of the market, and usually if we’re doing our job right, empathize with the higher order needs of the market — asking ourselves not what product or service someone wants, but rather what ambitions do they have, and what do they want to get done?
Empathy is an ‘entering into’ the life world of another person, said the Russian scholar Mikhail Bakhtin.
Sometimes that entering into is easy. If the other person is someone we know well or someone we love, we have many entry points into their world and multiple experiences that help us understand their feelings and emotions.
Sometimes empathy forces itself on us, pushing us into the other’s life world. As when I sat face to face with a group of young men and listened to their leader speaking of the friends and brothers they had lost in inter-communal violence. At one moment, the young men stopped being unfamiliar, strangers, and all I could see in front of me were faces like those of my own sons.
By teaching compassion, researchers say we might improve well-being and longevity for older people.
Among the most compassionate people in life are older women, the bereft, and those most naturally endowed with the mental quality of resiliency.
A new study from the University of California at San Diego’s medical school relates such empathy for others to long-term health and improved longevity. The findings may offer insights into how others may emulate such qualities to avoid the loneliness and isolation that might bring an earlier death.
Kiehl is a neuroscientist at the Mind Research Network and the University of New Mexico in Albuquerque, and he’s devoted his career to studying what’s different about the brains of psychopaths — people whose lack of compassion, empathy, and remorse has a tendency to get them into trouble with the law.
On the plane, Kiehl had been typing up notes from an interview he’d done with a psychopath in Illinois who’d been convicted of murdering two women and raping and killing a 10-year old girl. The woman sitting next to him thought he was typing out a confession.,,,
With psychopathy the main features
are lack of empathy, guilt, and remorse
— and impulsivity.
With psychopathy the main features are lack of empathy, guilt, and remorse — and impulsivity. Psychosis is a fragmentation of the mind where you have hallucinations and delusions. It’s a very different disorder. You almost never find someone who has psychotic delusions and even moderate levels of psychopathic traits.
Because I'm open about my depression, I get a lot of emails from people who are worried about a loved one who is struggling. How can I help them? they ask.
Well, that's a really tough question to answer, because most of the time I don't really know how to help myself. The nature of depression is to drain energy and hope from the body, leaving us feeling helpless and alone. That being said, that feeling can be overcome by the empathy and compassion of others.
You see, depression thrives in secrecy but shrinks in empathy. =======
Empathy in patient care would be a myth if it could not be operationally defined, if it could not be quantitatively measured, if it could not be taught, and if it could not predict clinical outcomes. In this blog I provide evidence to dispel the myth.
Definition: Empathic engagement is the pillar of the patient-doctor relationship, which is not only beneficial to the patient, but also to the doctor. Because of the ambiguity associated with the concept of empathy, based on an extensive review of the literature, we defined empathy in the context of medical education and patient care as “predominantly a cognitive (as opposed to emotional or affective) attribute that involves an understanding (as opposed to feeling) of patients’ concerns and experiences combined with a capacity to communicate this understanding, and an intention to help.”
The key components (in Italics) underscore their significance in this definition, and make a distinction between empathy (predominantly a cognitive attribute) and sympathy (predominantly an affective or emotional reaction), which have different consequences in patient care.
We found that empathy erodes as medical students progress through medical school,
The 29 Quality Assurance Mistakes to Avoide-book and self-assessment includes the question “Do you include the customers’ rating of agents’ empathy to their situation as part of your current quality process?” The e-book contains reflective questions designed to uncover opportunities with Quality Assurance programs within contact centers. Identifying opportunities or detecting weaknesses is a critical step on the journey to elevate your contact center to one of undeniable importance to the organization. Let’s not get too focused on finding answers in a benchmarking report.
Some creators would rather avoid labels for their work, out of fear of being pigeonholed. But Vander Caballero, designer at Papo & Yo developer Minority Media, believes his style of games -- the kind that are focused on the human condition -- need a label in order to thrive... That recognition would come under the label of "empathy games," a term that Caballerosuggested in a GDC 2014 talk.
In empathy games, the main experience is driven by players' desire to understand and relate to the emotions of other avatars or players...
In a way it's hardly surprising. After all, this is what being "powerful" is largely about: not having to pay a lot of attention to what those around one are thinking and feeling. The powerful employ others to do that for them.