Join us in our next Ask the UXperts session to chat with Indi about why empathy and active listening are such a key part of great design. The sessions run for approximately an hour and best of all, they don’t cost a cent.
They are text based so there is no audio or video, but a full transcript will be posted up on here in the days following the session.
Where: The UX Mastery Campfire Chatroom When: 3pm Tuesday 4 August PDT or 8am Wednesday 5 August AEST (or find out what time that is for you)
“These findings show how a mother’s ability to tune-in to her baby’s thoughts and feelings early on helps her child to learn to empathize with the mental lives of other people,” says Elizabeth Kirk, lecturer in the psychology department at University of York.
“This has important consequences for the child’s social development, equipping children to understand what other people might be thinking or feeling.”
“These results are significant as they demonstrate the critical role of conversational interaction between mothers and their children in infancy,”
Professor Kirk notes that beginning in day care, Cuban children are socialized to watch out for the weakest, to empathize with others who are less fortunate. ..
Cuba's robust medical internationalism contradicts the common-sense, bleak view of human nature, the dominant narrative of hyper individualism and the profit motive.
I suggest that we remain open to the possibility that some cultures are compatible with the lived expression of empathy while other cultures suppress it.
Cuba's practice of moral medicine is the world's most compelling example of empathetic solidarity. Despite overwhelming odds, this small country of 11 million people has taken empathy from the abstract realm and brought it down to earth. We court both personal and national peril by not learning more about it.
To determine the effect of immersive 3D cultural simulation on nursing students' empathy towards culturally and linguistically diverse patients.
BACKGROUND: Accelerated globalisation has seen a significant increase in cultural diversity in most regions of the world over the past forty years. Clinical encounters that do not acknowledge cultural factors contribute to adverse patient outcomes and health care inequities for culturally and linguistically diverse people. Cultural empathy is an antecedent to cultural competence. Thus, appropriate educational strategies are needed to enhance nursing students' cultural empathy and the capacity to deliver culturally competent care.
RESULTS: Students' empathy towards culturally and linguistically diverse patients significantly improved after exposure to the 3D simulation experience. The mean scores for the Perspective Taking and Valuing Affective Empathy subscales also increased significantly postsimulation.
Slideshow: From culture shock to cultural empathy to cultural competence: An innovative 3D immersive simulation experience
Following a wave of research suggesting the benefits of emotionally attuned physicians, the medical field is exploring ways to cultivate empathy.
How to build empathy in medicine
...In addition, evidence suggests that physicians with higher empathy levels—meaning that they are aware of their patients’ emotional needs and respond appropriately to their concerns—experience less stress, cynicism, and burnout than those with less empathy.
... Mohammadreza Hojat, the director of Thomas Jefferson University’s Longitudinal Study of Medical Education, has shown that empathy levels tend to decrease as students go through medical school—especially during the third year, when they start to see patients—suggesting that the erosion of empathy may be more about what’s happening during training rather than the capabilities students possess upon admission.
The researchers found that empathetic individuals ("empathizers") tended to prefer more emotionally driven music, while analytic minds ("systemizers") gravitated toward music with greater sonic complexity.
"Empathizers, who have a drive to understand the thoughts and feelings of others, preferred music ... which featured low energy, negative emotions (such as sadness) and emotional depth," David Greenberg, a Ph.D. candidate at Cambridge and the study's lead author, told The Huffington Post in an email. "On the other hand, systemizers, who have a drive to understand and analyze the patterns that underpin the world, preferred music ... which not only features high energy and positive emotions."
Ricard argues that altruism is hard-wired into the human brain, and he describes this innate capacity to care for others as the answer to the greatest challenges facing our world today.
The book suggests that cultivating altruism on both an individual and societal level is the only way to bridge the "schizophrenic dialogue" between society's immediate needs and its long-term interests. Where we've gone wrong, Ricard says, is in sacrificing the well-being of future generations and the environment in order to satisfy our present desires.
What is an interactive business without empathy? What is a business team without an understanding of the employees’ sentiments? What is an organization serving people’s needs without an actual acknowledgement of their needs? What is a company without an understanding of how their service will actually benefit people and their well being?
A business without empathetic traits is a hollow one. Why? Because empathy is a characteristic that most successful businesses inherently require.
A business that demonstrates the capacity to see things from the point of view of the consumer, to put themselves in the consumer’s shoes, is a multidimensional business, a business that can get an accurate idea of consumer’s needs.
Moreover, an “empathetic business” is already putting themselves in a place for success by just genuinely caring for the consumer in this way.
Yet the Aurora Theater and Sandy Hook shootings hit forensic psychologist Max Wachtel especially hard, driving him to try to figure out what made these killers and other male criminals do what they do. In doing research, one common element arose—a lack of empathy—which led Wachtel to write The One Rule for Boys.
A lack of empathy can manifest itself in a variety of ways. “Almost always, it comes out as problems with anger because anger is a very easy emotion to access, but it’s a very surface emotion,” Wachtel explains. “Usually there’s something else going on like sadness, frustration, anxiety or a feeling of unfairness.”
If boys can be empathic, it helps in nearly every area of their lives, says Wachtel. He found research showing that empathic boys do better in school, have more high-quality friends, are seen as leaders and deal better with bullies. As they get older, he found empathic males tend to get better jobs and report higher satisfaction in romantic relationships and life in general. “I figured it was a good thing but it was surprising to see how much stuff it helped with.”
If you teach your children to be empathic, they will understand why so-called mean kids do what they do. It does not give those kids a free pass, and it does not require your children to pity anyone.
But, research shows that kids who are empathic are seen as leaders by their peers and are more assertive. They do better in school (and in work later on), and they better understand how to appropriately confront a school bully. Empathic kids are not pushovers--in fact, they are able to better handle conflict than non-empathic children.
My children are a gift to me, and I hope to raise them in such a way that they are also a gift to this world. At 2 and 10 they are exemplifying behaviors that reflect values most important to my husband and me.
One of the things I've always tried to do is provide them with opportunities to see other people (including me) model kindness and show empathy. Sometimes these are real life people and other times they are characters in a movie or, even better, a book.
Here are a few books that can support you in raising (more) empathetic children.
But as my colleague Leonard Medlock says, you have to be careful when finding free alternatives online, because it can lead to a “proliferation of design thinking sans any notions of empathy or learning from failure.”
Keep in mind, design thinking--problem discovery and solution generation using empathy and rapid prototyping, described as “human-centered design”--isn’t something you can just implement in a classroom lesson plan with your students right away.
You’ve got to work on the skills and mindsets yourself first, and develop an openness to iteration and a willingness to be truly honest.
When we experience empathy we feel what we believe are the emotions of another. Empathy promotes prosocial behavior. For social beings, negotiating interpersonal decisions is as important to survival as being able to navigate the physical landscape.
Empathy motivates individual behavior that aids in solving communal challenges as well as guide group decisions about social exchange. Its influence extends beyond relating to someone else’s emotions, it correlates with an increased positive state and likeliness to aid others.
Empathy is a key mechanism for understanding the other, helping us to feel the emotions of someone distinct from ourselves.
Men and Woman attracted to men are more empathetic than men and women attracted to women, according to a new study from the University of Haifa’s psycholog y department.
“People attracted to a particular gender, whether they are heterosexual or homosexual, have common social tools, and thus exhibit the same level of empathy,” said Prof. Simone Shamay-Tsoory, who conducted the study.
Empathy is a key mechanism for understanding the other, helping us to feel the emotions of someone distinct from ourselves, identify with his or her trials and be aware of the need to offer assistance. Sociologists claim that empathy plays an important role in the development of human society in that it contributes to peoples’ understanding of others and causes them to take the latter’s feelings into account.
I propose a tripartite model of empathy, roughly corresponding to Freud’s postulated id, ego, and superego. In this model, normal empathy is comprised of three components: instinctual, emotional, and cognitive.
Children develop empathy in three phases which correspond to these three components, constructing the emotional and cognitive tiers upon an instinctual firmament. In adults, cognitive empathy always goes hand in hand with the instinctual element and the emotional correlate/component.
Since that day, empathy has become my touchstone in everything I do. I have created lessons, given talks, conducted workshops, and been interviewed numerous times on the subject of empathy.
Often, when working with others on this topic, it feels as if on that early winter’s day in 1989, in that small elementary school built in the 1930’s, I was given a glimpse into my life’s work: to teach how empathy in practice brings to life one of life’s greatest lessons: To treat others the way you would like to be treated.
From elementary through high school, research demonstrates a relationship between empathic abilities and effective teaching. When teachers are more empathic, the positive outcomes are significant: Improved academic effort, achievement, motivation, self-esteem and empathy in students, increased likelihood of teacher intervening in a bullying situation, improved cultural sensitivity and reduced prejudice and racial bias, more productive and satisfying school relationships, and more likely to hold a positive perception of school culture. When school leaders, as managers are more empathy, their staff is healthier, happier, and perceives them as more effective leaders.
Clearly, empathy is a skill that every educator should have in their toolbox, yet unfortunately, educators are not formally taught how to communicate empathically.
That is why on March 10th, 2015 FuelEd will be launching Empathy School, or “E-School.” E-School, a 6-hour in-person workshop by FuelEd where educators learn the communication skill of empathy, is designed to fill this gap in educator preparation by training educators in a key relationship skill that will drive student outcomes and positive school culture.
Collectively, the researchers are interested in how these early physiological and temperament profiles might be interacting with empathy, emotion regulation and social-information processing to produce later aggression....
For instance, some children may not experience empathy. They might have perspective-taking challenges that don’t allow them to see themselves in a victim’s position, according to Ostrov.
“Children on the proactive pathway may be fearless and lack empathy,”
he says. “It’s possible they don’t feel bad about their behavior or they may not understand how their behavior is leading to harm.
A new study by a group of British psychologists at the University of Cambridge sheds some light on the subject, finding that music listeners usually fall into one of two camps: those who are empathizers, or those who are systemizers.
If you like Taylor Swift's music, does that mean you are an empathizer? People with high scores in empathy prefer mellower music such as softer rock, country, folk and less complex forms of jazz and electronic music
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
How to integrate my topics' content to my website?
Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.