These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.
Tolerance develops when empathy is encouraged, because it allows a child – or adult – to enter the shoes of another
My own research about tolerance to human diversity, using dilemmas about colour, creed and culture, found that empathy, fairness and justice were motivators for tolerance...
The archetypal example of tolerance – the Golden Rule – is based on perspective-taking, reciprocity, altruism, care and empathy....
Empathy, which was was a strong predictor with students over 15 years of age, was very often expressed through the Golden Rule. But children from the age of 12 would also justify tolerant attitudes by referring to some form of the Golden Rule.
In a subsequent study the results showed that empathy is a significant factor for tolerance to human diversity. Empathy, indeed, is a prerequisite for the Golden Rule and persepective-taking.
More and more, the campus debates suggest to me that we do not truly believe in empathy as something we give others, but as something we demand of them, as a precondition to dialogue...
There is also not much to be said for those who think that the only valuable discourse is brutal and shaming and silencing. Both sides of this debate risk abandoning the project of real dialogue and real empathy. And when that happens it’s just really a fight over territory...
Patient experience isn't just about the metrics. To create sustainable improvements, you need employees to invest in patient care and connect with their patients.
Learn how to foster a culture of empathy at your organization and perform purposeful leader rounding. Our experts highlight the importance of overcoming compassion fatigue and share frameworks and tactics for engaging patients.
Find out all the ways that iRound can help your hospital create excellent patient experiences and foster positive relationships.
To test the hypothesis that scores of a validated measure of physician empathy are associated with clinical outcomes for patients with diabetes mellitus.
This retrospective correlational study included 20,961 patients with type 1 or type 2 diabetes mellitus from a population of 284,298 adult patients in the Local Health Authority, Parma, Italy, enrolled with one of 242 primary care physicians for the entire year of 2009.
Participating physicians' Jefferson Scale of Empathy scores were compared with occurrence of acute metabolic complications (hyperosmolar state, diabetic ketoacidosis, coma) in diabetes patients hospitalized in 2009....
These results suggest that physician empathy is significantly associated with clinical outcome for patients with diabetes mellitus and should be considered an important component of clinical competence.
"Every journey begins with the first step of articulating the intention, and then becoming the intention." Bryant McGill, Voice of Reason
The universal intention of the Empathy Circles is to build a Culture of Empathy.
The noun culture stems directly from Latin 'cultura' which means 'growing, cultivation'. So in building a culture of empathy we want to empathically grow, cultivate and transform society. We foster empathy within ourselves, the circle, our family and friends, our communities and finally, within the world at large.
...A first step is starting with self-empathy.
I will write about self-empathy next. As I mentioned in the last post, I welcome all your questions and feedback on these writings and hope it will inspire you to build and share your own empathy practice.
Our leaders lack empathy. That, in a sense, is one of the conclusions of a new study published in Personality and Social Psychology Bulletin.
The study assigned participants the task of creating a compelling argument to win over subjects with opposing views. Somewhat predictably, results showed that most participants were ineffective at getting subjects to change their minds. More surprising, perhaps, was how frequently the attempts to craft compelling arguments devolved into ad hominem attacks on morals and beliefs.
Of course, Americans have been conditioned to jump from logic straight to verbal assault by the combination of what passes for news media, and the hyper-partisan tendencies of political leadership.
What is missing—and was missing in the study—appears to be a basic human emotion: empathy.
Rather than trying to win arguments through persuasion or a frontal assault on someone else’s basic beliefs, a little dose of empathy can help both sides better appreciate where their shared goals can overlap.
Sherry Turkle Talks a lot about the role of empathy
Sherry Turkle is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology in the Program in Science, Technology, and Society at MIT and the founder (2001) and current director of the MIT Initiative on Technology and Self. Sherry is an author, writing on people's relationships with technology.
Bill Nye, beloved "Science Guy" and recent bowtie designer, says that being able to emotionally relate to another human being is an evolutionary advantage. It's part of what has helped humans survive all this time. And according to Nye, its not just our bodies that evolve over time, but our emotions, too.
We often think of empathy as a kind of selflessness, but that doesn't have to be the case.
Instead, it is often a self-awareness and self-focus that helps us feel for others. Watch Nye, who considers the issue "cool," consider empathy and evolution in the Big Think video above. It may spark some deep questions of your own you'd want a guy like Nye to answe
Are engineering students less empathetic than students in the caring professions? Yes, the findings from a study performed at Linköping University indicate that this is the case. The study comprises more than 200 students from six different study programs and was carried out by Chato Rasoal, a researcher in psychology, together with two colleagues.
The researchers measured empathy with a well-established questionnaire that shows, for example, the degree of imagination, the ability to assume the perspective of others, and whether the subject cares about others, along with the subject´s own worries and anxiety.
"Empathy can have both a cognitive and an emotional aspect," explains Chato Rasoal. The capacity to see things from the point of view of others is primarily cognitive, while caring about others is a more emotional component.
Rasoal, C., Danielsson, H. and Jungert, T. Empathy among students in engineering programmes, European Journal of Engineering Education, Vol. 37, Iss. 5, 2012, DOI: 10.1080/03043797.2012.708720
The terrorist attacks on Paris sparked an outpouring of support for people affected. The attacks in Beirut that day before did not. Why?
Daryl Cameron, assistant professor of social psychology and director at the Iowa Morality Lab at the University of Iowa, says it’s because we don’t respond to the people living in those places in the same way.
...Cameron says not only do we empathize more with people who are like us, we also empathize more with a single victim. He adds that socio-economic status plays a role in how empathetic we are as well.
“People of high socio-economic status tend to show reduced empathy and compassion across a variety of situations,” he says. “They are more independent and they have to rely less on other people. People who are lower on the socio-economic scale have to work with people more often to meet their needs, and they need empathy more to survive.”
But the UN Secretary General’s spokesperson Stephane Dujarris was quick to push back saying,
“The reaction to the wave of refugees we’re seeing should be one of compassion and empathy.
This should obviously force us to redouble our efforts to find an end to the fighting in Syria. Now obviously, it is understandable that countries need to take whatever measures they need to take to protect their own citizens against any form of terrorism, but I think focusing that on refugees, vulnerable people who are themselves fleeing violence, I think would not be the right way to go.”
Design thinking, not unlike legal services, is all about people. As David Maister noted, “above all, what I, the client, am looking for is that rare professional who has both technical skill and a sincere desire to be helpful, to work with both me and my problem. The key is empathy – the ability to enter my world and see it through my eyes.”
Empathy is also the key to making design thinking pay off. Opportunities for driving growth and competitive advantage are everywhere – the challenge is knowing where and how to look for them. Design thinking provides a framework for consistently identifying insights and systematically translating them into opportunities for the firm to create value.
The first step in any design-thinking approach is to assume a beginner’s mindset. Set aside any preconceptions about what the client needs or about the solutions that the firm can offer. The aim of a client conversation shifts from ‘what are they asking for?’ to ‘what are they trying to achieve?’ The same applies to the way business functions like L&D and marketing serve their internal customers.
One 2006 study in the journal Psychological Science found that those who expressed more gratitude were also more likely to help out others. So “pro-social” behaviors are in turn linked to greater happiness.
Empathy also apparently increases when people are thankful. A 2012 paper in Social Psychology and Personality Science found that higher levels of gratitude were linked to greater empathy and lowered aggression. “Gratitude motivates people to express sensitivity and concern for others,” the researchers wrote.
Now more than ever – with so much talk about building walls that not only (in theory) keep others out, but also ensnare those within – empathy is crucial.
Empathy allows us to overcome our fear of the “other”; to expand the circles — whether they are of our own makings or created by political forces — to be more inclusive in nature.
Art generally, and music, specifically, has long been a force for this type of empathic expansion. When we are emotionally moved by a piece of music, the arbitrary “otherness” — whether based on differences of skin color or religious/sexual orientation — begins to fall away, and understanding of commonality ensues. In short: More Art Equals Less War.
Jonathan: Wow, I get the picture now. It's amazing how clearly you have explained things. Is there anything else we need to understand to provide supports to hurting students?
Houston: Yes, the last thing we need to focus on is empathy - in fact, it's at the top of the list, not the bottom.
There is a lack of empathy in our world that permeates our schools.
Kids can be really mean to each other sometimes, but it's usually because they've seen adults do it first. Empathy is a skill that all of us could use some work on because, by default, I think we are pretty bad at it. It is hugely challenging to put yourself in the shoes and mindset of another person when all you know is your own experience.
I often tell students that empathy is intentional imagination - the exercise of understanding someone else's struggles by extrapolating similar feelings from your own experience. It is an umbrella skill that requires a lot of other ancillary skills like patience, kindness, selflessness, and humility - all of which I would suggest are things that we need to practice in small ways every day to get better at them.
... Empathy is a muscle that gets stronger if we apply intentional, consistent practice.
...It is an empathy-deficiency in schools that creates pain, harassment, and disengagement.
“It’s so important to me that all of the children in my class feel loved and accepted,” says Sue Davies, prekindergarten teacher at the Grove School of Cary, North Carolina. “I talk about kindness and empathy all the time....
How does Davies nurture empathy? We asked her to share a few of her favorite classroom lessons that contain powerful lessons for all families.
1. Focus on the We 2. Use Positive Language 3. Role Play Feelings 4. Care for the World Around You 5. Talk About Generosity
Coaching is a key tool to help individuals and teams reach peak performance. One of the key attributes of a good coach is empathy. I was recently drawn into a discussion about the role of empathy in coaching. Critical to the understanding the role that empathy plays in coaching is understanding the definition of empathy. One of the most difficult parts of the discussion was agreeing on a common definition .
The ability to put yourself in another person’s shoes is critical for a good coach because it helps the coach to accept the coachee on his or her own terms.
Empathy is useful to:
Help to build trust.
Build a pathway that enables communication.
Disarm the coachee’s self-interest.
Facilitate the development of altruism.
Encourage bigger picture point of view
Empathy is also a valuable commodity at a team level. Empathy between team members allows teams to create bonds of trust in a similar manner as between individuals. Without empathy between members, teams will be not be cohesive and will pursue their individual self-interest.
Empathy can be an effective tool for reducing pain, according to results from a placebo analgesia study published in the Proceedings of the National Academy of Science.
The researchers were able to determine that participants who experienced placebo analgesia reported decreased empathy for pain. These results were linked to reduced engagement of the brain region associated with shared activations of both pain and empathy.
... "The present results show that empathy is strongly and directly grounded in our own experiences – even in their bodily and neural underpinnings,” Lamm concluded.
The psychologist Sherry Turkle argues that replacing face-to-face communication with smartphones is diminishing people’s capacity for empathy.
Davis: You use the word “empathy” a lot to describe what’s being lost in these situations. How do you define empathy?
Turkle: The empathy that I’m talking about is a psychological capacity to put yourself in the place of another person and imagine what they are going through. It has neurological underpinnings—we know that we’re “wired” to do it, because when you put young people in a summer camp where there are no devices, within five days their capacity to watch a scene, and then successfully identify what the people in the scene might be feeling, begins to go back up again from being depressed when they first arrived, armed with their devices.
We suppress this capacity by putting ourselves in environments where we’re not looking at each other in the eye, not sticking with the other person long enough or hard enough to follow what they’re feeling.
...Over-reliance on devices, she argues, is harming our ability to have valuable face-to-face conversations, “the most human thing we do,” by splitting our attention and diminishing our capacity for empathy.
...Abandon the myth of multitasking for good—it is neither efficient nor conducive to empathy, she says—and instead embrace “unitasking,” one thing at a time.
...” You need to suppress your empathy “gene” in order to participate fully in the mobile revolution.
The class was one of the first in the UGA College of Engineering designed to introduce students to empathy as a learned skill.
Researchers in the college and in the School of Social Work are investigating how engineering students can best develop empathic skills to enhance their approach to professional practice. The work is supported by a three-year grant from the National Science Foundation.
"I felt like I was an empathetic person before the class, but I never thought about applying empathy to engineering and projects that I might be designing," Hain said. "It made me think about things in greater depth and challenged me and the other students to understand the direct and indirect impact of our work."
Empathy—being sensitive to another person's perspective—is as necessary for engineers as it is for social workers, according to Shari Miller, an associate dean in the School of Social Work and co-principal investigator on the project.
If empathy connects us to our environment and those around us—as the University of Virginia’s James Coan suggests, it’s the building block of friendship—it’s also indicative of how we process music.
The chemicals our bodies release when we listen to a sad song, oxytocin and prolactin, are the hormones “associated with social bonding and nurturance.” As Dr. Krystyne I. Batcho writes in Psychology Today, artists like Adele can “[enhance] a sense of social connectedness or bonding”—whether that’s in a longing for the past or in an overwhelming gratitude for the present.
This video was made from the Medical Education Unit, Dept of Hygiene & Epidemiology, Medical School, University of Ioannina, Greece.
It is an invited presentation at the AMS Phoenix Project 2015 Conference, in Ontario Canada with the title "Bringing Compassion to Healthcare" in the Session Videos on Global Perception oon Caring and Compassion
The video describes the "Empathize with me Doctor" Project which is a 60-hour experiential training program, which was designed by Vassilios Kiosses PgD, PhD(c) in MedEd.
How can we enjoy ourselves without a culture of empathy in our workplaces?
I think a lot of people think of empathy as a sign of weakness or something not valuable for " getting ahead " ?
Perhaps it is because empathy is one of the most mysterious interactions that a human being can have, and although it is available to all of us, we have to develop a certain courage and forgetfulness to engage deeply in it.
The courage to look at something in a new way, to feel or see without our usual lens, and the forgetfulness of our own self absorption, so we can become truly aware of someone else and their experience.
Empathy asks you to stop bouncing everything back to yourself in every moment. You stop constantly asking yourself - How can this benefit me or how do I use this to my advantage?
Fostering an environment of empathy can facilitate a company culture that understands the needs of employees and that values employees. How does one go about being empathetic?
Many people will recognize empathy as “putting yourself in someone else’s shoes” and understanding the feelings of others. The ability to be empathetic bridges the gap between managing a company and managing relationships. Teamwork and empathy go hand in hand and a lack of empathy in management communicates disrespect and indifference to employees.
Just like technical skills, soft skills can take years to develop. Here are some helpful hints to start fostering a culture of empathy in your office
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