Empathy and Compassion
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Doctor Empathy Linked With Better Patient Outcomes: Study

Doctor Empathy Linked With Better Patient Outcomes: Study | Empathy and Compassion | Scoop.it

Your doctor may be smart -- but is he or she empathetic?

It could make a difference on your health, new research suggests.

 

 The new study, published in the journal Academic Medicine, shows that diabetes patients of doctors who scored lower on a test of empathy were more likely to have a acute metabolic complications associated with their condition, than patients of doctors who scored higher on the test.

 

The findings show even more "empirical support for the beneficial effects of empathy in patient care," study researcher Mohammadreza Hojat, Ph.D., a research professor in the department of psychiatry and human behavior at Thomas Jefferson University, said in a statement.

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Empathy and Compassion
The Empathy Movement Magazine: The latest news about empathy and compassion from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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Empathy Movement Magazine

Empathy Movement Magazine | Empathy and Compassion | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.


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Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Let's Talk Empathy! The presence of empathy allows us to work together peacefully

Let's Talk Empathy! The presence of empathy allows us to work together peacefully | Empathy and Compassion | Scoop.it

Psychotherapist Nannette Funderburk joined us on the WFMY Good Morning Show to talk about empathy.

There have been hateful attacks targeted at actress Leslie Jones on social media recently. People are questioning how some can say hurtful things.

Dr. Funderburk said our decrease in face-to-face, deeply felt, interpersonal connections has made it easier not to see the humanity in others.

She also talked about how the presence or absence of empathy impacts our society. Dr. Funderburk said human beings are built for connection. This is why infants are prescribed "skin time" or why solitary confinement is a punishment that can lead to mental health issues.

 

The presence of empathy allows us to work together peacefully to continue to meet the needs of a community. Its absence leads to individuals becoming more and more isolated, until the whole is no longer recognizable.

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Being an empathetic company: Marcela Sapone is the Co-Founder and CEO of Hello Alfred

Being an empathetic company: Marcela Sapone is the Co-Founder and CEO of Hello Alfred | Empathy and Compassion | Scoop.it

”What’s your formula? Make it stupidly simple so you will dream about it”

Marcela Sapone is the Co-Founder and CEO of Hello Alfred who has built a business model based on empathy. In the "Being an empathic company session" she talked about how to generate maximum value for your customers, employees and yourself.

Hello Alfred is a part service technology company who have managers visiting their customers to take care of things for them on their behalf so that they can make the most meaningful use of their time. Hello Alfred been described as “a fixer for your life”. The trust between company and customer is so strong that Marcela states that they’re the only company in the world who have the key to its customer’s home.

 

Marcela Sapone

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Practicing Empathy — Learning in Recovery

Practicing Empathy — Learning in Recovery | Empathy and Compassion | Scoop.it

Practicing empathy is something that takes the back burner in our lives when we are addicted. Addicts are infamous for thinking only of themselves and their compulsion to use substances. Consequently, the feelings and needs of other people not only are overlooked but are often manipulated in order to meet the addict’s own unhealthy needs...

 

 

Some of the behavioral changes we might make are:

  •  Including others in our decision making when decisions affect them.
  • •Having open and clear communication with others.
  •  Practicing listening to what others are communicating.
  •  Being honest and open with others.
  • •Treating others with respect when they express their thoughts, feelings, needs and opinions.
  • •Supporting the hopes, dreams and life goals of others.

 

By MarieM

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2016 BIENNIAL: Abject/Object Empathies | Cornell Council for the Arts

2016 BIENNIAL: Abject/Object Empathies | Cornell Council for the Arts | Empathy and Compassion | Scoop.it

The 2016 CCA Biennial focus is on the cultural production of empathy. The upcoming biennial will address the ways in which feeling is form and explore how the objects, buildings, clothing, machines, languages, and images we construct are shaped by our intentional or implicit emotional, interdependent relationship to others.

 

Whether by framing a connection that already exists or by providing the condition for new connections, what we create can either merely extend our own personal desires, goals, and directives, or can alternatively function as a bridge between who I am and who you are so that aesthetic experiences are interdependent, collaboratively generated and inherently reciprocal.

 

RACE & EMPATHY PROJECT
Inspired by existing oral history archives and student-focused social justice initiatives, this project, conceptualized by Human Development faculty Corrina Loeckenhoff and Anthony Burrow in collaboration with Francois Guimbretiere (Information Science) and Cornell's Intergroup Dialogue Project, aims to record, archive, and share the everyday stories of Cornellians that evoke racial empathy or the ability to identify and understand the feelings of someone of a different race or ethnicity.

 

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Dennis T OConnor's curator insight, August 26, 4:11 PM

Empathy, essential to a mindful education.

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Schools And Racism: Education Secretary Urges To Teach Empathy After Black Lives Matter Movement

Schools And Racism: Education Secretary Urges To Teach Empathy After Black Lives Matter Movement | Empathy and Compassion | Scoop.it
There are tons of social and cultural issues happening outside and even inside schools. Which is why United States Secretary of Education John King urges schools to tackle racism.

 

He urges schools to teach empathy. With the Black Lives Matter movement on the rise, it has shone a spotlight on racism in the education system and the school institution itself.

 

The racial bias is clearly seen and has also led to a resistance and rising tensions between people of different colors and the state police. According to WNPR, John King points out that racism can be minimized or zeroed out if schools teach empathy

 

"As an educator, part of our role is to help students to see the world through others' eyes,"says Education Secretary King.

 

King believes that creating a curriculum that focuses on creating a diverse school community.

 

By Jane Reed

 

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The Empathy Trap

The Empathy Trap | Empathy and Compassion | Scoop.it

Putting yourself in someone else’s shoes is good, but not when it becomes the default mode of relating to others. Too much empathy can blind you to your own needs.

 

Empathy is having its moment. The ability to feel what another person is feeling, from that person’s perspective, generates lots of press as the ultimate positive value and the pathway to a kinder, less violent world. Schools across the country are teaching empathy to children, and myriad books explore it from every possible angle: how to get it, why it makes you a better person, how its absence can breed evil

 

Empathy is exalted by thinkers from Zen Buddhist monk Thích Nhâ’t Hąnh to British writer Roman Krznaric, who just launched an online Empathy Museum where you can virtually step into someone else’s shoes. Established scientists like primatologist Frans de Waal and developmental psychiatrist Daniel Siegel explore the deep roots of empathy in animals and its essential nature in humans.

 

Even the business world exalts empathy as a way to ensure the success of companies and their products, with design firm IDEO leading the charge. We are exhorted to examine our empathic capacity and instructed how to develop it in ourselves and in our children.

 

By Robin Stern Ph.D., Diane Divecha Ph.D.,

 

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The Top 10 Traits of Empathic People

The Top 10 Traits of Empathic People | Empathy and Compassion | Scoop.it
The trademark of an empath is feeling and absorbing other people’s emotions and/or physical symptoms because of their high sensitivities. These people filter the world through their intuition and have a difficult time intellectualizing their feelings. As a psychiatrist and empath myself, I know the challenges of being a highly sensitive person.

 

When overwhelmed with the impact of stressful emotions, empaths may experience panic attacks, depression, chronic fatigue, food, sex, and drug binges, or exhibit many other physical symptoms that defy traditional diagnosis.

 

1. Empaths are highly sensitive....

2. Empaths absorb other people’s emotions.....

3. Many empaths are introverted.....

4. Empaths are highly intuitive.....

5. Empaths need alone time.....

6. Empaths can become overwhelmed in intimate relationships.....

7. Empaths are targets for energy vampires.....

8. Empaths become replenished in nature.....

9. Empaths have highly tuned senses.....

10. Empaths have huge hearts but sometimes give too much.....

 

Judith Orloff, M.D

 

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Basics of Design – The Importance of Empathy

Basics of Design – The Importance of Empathy | Empathy and Compassion | Scoop.it

SAP has announced a new OpenSAP course around the topic of design called “Basics of Design.”  This is not a technical class in nature, but it hits home on what I think is the most important part of designing interfaces for end users.  What is that part you ask?  Empathy!

There are lots of buzz words that float around the SAP Design Thinking space, however empathy should not be considered one of them.

To me one of the hardest and most interesting parts of leading a Design Thinking session is the empathy/observation phases. 

 

The empathy/observation phases can be very difficult for a design thinking session leader to get through, as it can go many directions.  A few examples of the difficulties that arise during this phase can be:

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The Risks of Designing with(out) Empathy - Pomegranate

The Risks of Designing with(out) Empathy - Pomegranate | Empathy and Compassion | Scoop.it
Everybody is talking about empathy. Empathy in everyday life; empathy in work; empathy in design. The latter is fast becoming a buzzword, often encapsulating any activity that makes you think about your users.


As UX specialists, we are all about understanding our clients’ target audience, but it’s so much more than simply developing a UX journey that answers a fundamental need. The key is to be able to connect with a user on a deeper level – how do they think? How do they approach problem-solving? In the context of design, empathy isn’t necessarily feeling how people feel or stepping into their shoes to adopt their lifestyle and everything that comes with it. Empathy in design is taking the time to carry out user research, absorbing it into your thinking to guide your decision-making processes. (Source)

It’s not easy to make sure that you actually empathise – this model by Seung Chan Lim can help you understand how empathy works – it’s not something you have or don’t have, it’s a process.

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Why Empathy Is the Key to Being More Creative

Why Empathy Is the Key to Being More Creative | Empathy and Compassion | Scoop.it

At Sub Rosa, a Manhattan-based strategy and design studio, enabling employees to escape their biases and develop a more empathic form of reasoning is vital to the agency's core philosophy and daily practice. Not only have they launched a successful podcast on the topic, they've also made empathy an integral part of their office's culture.  

Michael Ventura, Sub Rosa's founder and CEO, recognized a deficit in the way empathy was discussed and practiced in agency culture.

"So many of the articles that we read and see out in the world are very theoretical when they talk about empathy," Ventura said. "It sounds very squishy. It sounds very loose, sometimes a little hippy-dippy. We really wanted to think about how empathy can be practically applied, and what is the process that would take." 

 

by Karla Cook

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5 Tips to Develop Personal Empathy – Common Good 

5 Tips to Develop Personal Empathy – Common Good  | Empathy and Compassion | Scoop.it
How to Practice part 1: Listening


Like going to the gym, you can workout to develop your empathy muscles (assuming you’re not a clinical psychopath). It’s harder than you might think; being aware of yourself, listening to what is being said and reflecting on that in real time can be pretty exhausting. The good news is that with a little practice it becomes easier.

 

A few tips to start with:

 

Ask open questions: If you want to understand someone else’s perspective, you need to give them the opportunity to explain it to you. “Why is that?”, “How did you?”, “What did you think?” open them up to more than one word responses.

 

Listen to what they tell you: So many people (myself included sometimes) forget to do this. If you feel yourself drifting away then trying summarising what they just told you: “Just to make sure I understand you correctly…” or maybe something less formal helps cement your understanding, check that it’s valid and it reassures them that you’re still listening.


Body language:...

Remove distractions:...

Count to ten (in your head):...

Phil Hesketh

 

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Empathy - A Critical Element Of An Engaged Workplace

Empathy - A Critical Element Of An Engaged Workplace | Empathy and Compassion | Scoop.it

Have you taken the time to assess the level of empathy in your organization? Perhaps you are struggling to understand exactly what it means to be empathetic, or maybe you assume empathy is for the weak?

 

All the vagueness or misconceptions surrounding the importance of empathy should be clarified in order to truly see how your organization can benefit.


In this 30 minute Webcast Replay you will learn:

  • What empathy is and what it isn’t
  • A 5 point scale for assessing your own empathy level
  • What happens when managers lack empathy
  • Why this is an issue for organizations right now
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Literary fiction readers understand others' emotions better, study finds

Literary fiction readers understand others' emotions better, study finds | Empathy and Compassion | Scoop.it

by Alison Flood
Literary fiction by the likes of Salman Rushdie, Harper Lee and Toni Morrison helps improve readers’ understanding of other people’s emotions, according to new research – but genre writing, from authors including Danielle Steel and Clive Cussler, does not.

Academics David Kidd and Emanuele Castano, from the New School for Social Research in New York, put more than 1,000 participants through the “author recognition test”, which measured exposure to fiction by asking respondents to identify writers they recognised from a list. The list included both authors and non-authors, and ranged from writers who are identified as literary, such as Rushdie and Morrison, to those such as Cussler and Steel who are seen as genre authors.

 

The participants then did the “reading the mind in the eyes” test, in which they were asked to select which of four emotion terms most closely matches the expression of a person in a photograph.

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The Value of Empathy  

The Value of Empathy   | Empathy and Compassion | Scoop.it

The Value of Empathy
In December of last year, I clicked on an article from Fast Company about the most empathetic companies in the world. In fact, that was the title: “These Are The Most Empathetic Companies In The World.”

 

I remember skimming the piece made me want to launch my computer into the sun, especially after I clicked through to look at the survey and the overall methodology. It’s been more than two months now, and I haven’t been able to stop thinking about just how flawed and bad the entire underlying idea is: The idea that we can measure empathy.

 

Leah Reich

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Being an empathetic company

Being an empathetic company | Empathy and Compassion | Scoop.it

Empathy has morphed into a sort of catch-all for our collective desire to give a shit”

When one of Leah’s bosses made her cry she was taught that under no circumstances was she allowed to cry at work and that the office was no place for emotions. It’s out of this premise that she talks about the importance of empathy at work in order to be able to look at things from different perspectives.

 

This gets even more relevant when we’re nowadays expected to bring our whole selves to the office.


At its most basic, empathy it’s the ability to understand and share the feelings of another. This ability is well needed if we effectively and meaningfully are to understand people that are shaped out of other norms, cultural preferences and experiences other than our own.

Leah also talks about how empathy within a company is not merely the process of identify a need and fix it with a new product or service. It runs deeper than that. Empathy can give you a completely new regard for others, and by being truly empathetic at work, open up a world for better understanding.

 

 Leah Reich

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My radio show on Arthur P. Ciaramicoli, EdD, PhD author of The Stress Solution: Using Empathy and Cognitive Behavioral Therapy to Reduce Anxiety and Develop Resilience.

My radio show on Arthur P. Ciaramicoli, EdD, PhD author of The Stress Solution: Using Empathy and Cognitive Behavioral Therapy to Reduce Anxiety and Develop Resilience. | Empathy and Compassion | Scoop.it

This week on Relationships 2.0 my guest is Arthur P. Ciaramicoli, EdD, PhD author of The Stress Solution: Using Empathy and Cognitive Behavioral Therapy to Reduce Anxiety and Develop Resilience.

 

This is part 2 of our chat about his book. 

 

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Cornell Council for the Arts 2016 Biennial to focus on empathy

Cornell Council for the Arts 2016 Biennial to focus on empathy | Empathy and Compassion | Scoop.it
The Cornell Council for the Arts (CCA) 2016 Biennial, “Abject/Object Empathies,” will feature 12 new projects by invited artists, Cornell faculty members and students. Most of the works will be presented on campus between Sept. 15 and Dec. 22, all on the theme of the cultural production of empathy.

A video projection at various sites across campus will kick off biennial events, and artist-in-residence Pepon Osorio will launch his participation with a public talk Sept. 15 at 5:15 p.m. in Milstein Hall. He joins fellow biennial artists and invited speakers Sept. 16 for a daylong series of “Biennial Conversations,” including an Intergroup Dialogue Project workshop. Visit cca.cornell.edu for a full schedule of events and project locations.
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UT engineer receives funding to develop empathy mirror - The Daily Texan

UT engineer receives funding to develop empathy mirror - The Daily Texan | Empathy and Compassion | Scoop.it
“The idea is that you are looking at a mirror, but the mirror is really a screen or TV that just looks like a mirror,” Korgel said. “You’d basically be looking at your image, a reflection of you, and that reflection will say things back to you that you don’t believe.

 

It could be political things, it could be almost anything. The idea is that if you see yourself saying things that you really don’t agree with, but are potentially debatable, you might react to them.”


The team received $100,000 in April and will use this funding to develop a prototype of the empathy mirror over the next two years. 

 

BY ZIA LYLE

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4 Things an Empath Never Says (and Neither Should You)

4 Things an Empath Never Says (and Neither Should You) | Empathy and Compassion | Scoop.it
What Empaths Would Never Say

Still unsure about the distinctions between empathy and sympathy? Consider these four examples of statements you may think sound sympathetic but are, in fact, the very opposite of empathic responses.

 

The irony here is that the speaker actually believes that what they're saying in these examples will both benefit the listener and establish a bond between them. In reality, nothing could be farther from the truth.

 

1. "I know exactly what you are feeling. I’ve been there, done that."

2. "It could always be worse."

3. "Try to be positive. Maybe it was meant to be."

4. "Don’t you think it’s time to move on?"

 

Peggy Streep

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From Linear to Exponential Empathy | Alexandra Ivanovitch | TEDxLivermore

What if you could put on a head-set to see the world through the eyes of another?


Virtual reality is the ultimate empathic medium. Yet how do we scale the growth of empathy?


Birth, biology, education and experiences form, for each of us, a single, existential storyline that has us create very strong opinions about the world around us.


Yet the works of researchers such as Mel Slater on implicit racial bias, Jeremy Bailenson from the virtual human interaction lab at Stanford, and virtual reality films like the award-winning Clouds over Sidra by Chris Milk (http://with.in/watch/clouds-over-sidra/) show that we can shift opinions, perceptions, and unconscious bias by ‘stepping into the shoes of another.’

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Why Empathy Is the Key to Our Future

Why Empathy Is the Key to Our Future | Empathy and Compassion | Scoop.it

 

Becoming a first time parent last year has been a fundamentally life changing experience. I adapted well to the lack of sleep and the change in lifestyle; coping well with the changes I think because we had such a rough start.

 

What I’ve come to believe is that empathy is the key to our future. Here are four reason why I think this is true:

 

1. Letting go empowers you to be more empathetic...

2. Explaining yourself doesn’t lead to empathy...

3. Busyness drains our energy and removes our ability to empathize...

4. Can minimalism help us be more empathetic?...

 

by CARLA CRAM

 

 

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How to Build Empathy with Customer Research?  

How to Build Empathy with Customer Research?   | Empathy and Compassion | Scoop.it
When building a great product or service, you need to build a user-centric ecosystem of processes and people. It’s not a change you can effect in a couple of days, however some aspects of it can be implemented relatively quickly. The first step is gradual investment in understanding and designing for your customer. Once you start applying user-centered research methods into your product design process, all of the stakeholders will sure see the benefits.

 

They are not just tangible, quantitative results, but can help to build you resonance with your audience, empathy that so many companies are lacking.

 

In this article we highlighted the most popular user research methods and aim to prove the usefulness of using them in teams of any size. Relationships with the customers and in-depth understanding of their needs are becoming the competitive advantage of many successful companies.

 

Michal Mazur

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Botox and the Art of Empathetic Design in UXD

Botox and the Art of Empathetic Design in UXD | Empathy and Compassion | Scoop.it
In a 2011 study for Social Psychological & Personality Science Journal, test subjects were asked to view a series of faces and then describe what emotion they saw in each face. The idea was to test their ability to imagine what another human is feeling – the characteristic we call empathy.

Although results naturally varied from person to person, most people showed good skill at correctly identifying the facial expression they saw.

 

The interesting part came when analyzing the video recording of each user test. High-speed cameras revealed that, before answering, each test user momentarily copied the expression they saw in the photo. These so-called ‘microexpressions‘ were completely involuntary, unconscious and often barely perceptible to the naked eye, but seemed to help the subject make sense what they were seeing. The obvious question: what would happen if we blocked these microexpressions?

 

Alex Walker

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The Moral Dimensions of Empathy - Limits and Applications  by J. Oxley 

The Moral Dimensions of Empathy - Limits and Applications  by J. Oxley  | Empathy and Compassion | Scoop.it
Does empathy help us to be moral? The author argues that empathy is often instrumental to meeting the demands of morality as defined by various ethical theories. This multi-faceted work links psychological research on empathy with ethical theory and contemporary trends in moral education.

 

Table of contents (8 chapters)

 

  1. What is Empathy?
  2.  The Epistemic Functions of Empathy
  3. Empathy, Altruism and Normative Ethics
  4. Empathy and Moral Deliberation
  5. Empathy, Contractual Ethics, and Justification
  6. Empathy and Moral Education
  7. Conclusion: Implications for Feminist Ethics

 

 

 

 

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Science Says Literary Readers Understand Emotions Better than Commercial Fiction Readers  

Science Says Literary Readers Understand Emotions Better than Commercial Fiction Readers   | Empathy and Compassion | Scoop.it
Adding fuel to this debate is a new study that found that readers of literary fiction — but not commercial fiction — have a better understanding of other people’s emotions.

 

The study, which was published in Psychology of Aesthetics, Creativity and the Arts, made 2,000 people do a “Reading the Mind in the Eyes Test” where they looked at photos of actors displaying different feelings and tried to pick the right emotion.

 

The participants were also asked to say which authors they recognized from a list of names that included literary authors like Kazuo Ishiguro and Salman Rushdie as well as commercial authors like Tom Clancy and Stephen King. The result was clear:


Results indicate that exposure to literary but not genre fiction positively predicts performance on a test of theory of mind, even when accounting for demographic variables including age, gender, educational attainment, undergraduate major.

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