Emotional Intelli...
Follow
Find
5.0K views | +0 today
 
Rescooped by Patricia Clason from Emotional Intelligence (EQRocks!)
onto Emotional Intelligence Quotient
Scoop.it!

12 Tips for Handling Difficult Conversations

12 Tips for Handling Difficult Conversations | Emotional Intelligence Quotient | Scoop.it
Take your leadership skills to the next level by getting comfortable with confrontation. Here are 12 ways to diffuse difficult people.

Via EQRocks
Patricia Clason's insight:

Great ideas, add this one: Appreciate what is good about your difficult person. It shifts your attitude about the person and the conversation!

more...
EQRocks's curator insight, March 28, 2013 10:52 PM

We all have an inner, EQ-savvy voice that tells us when we need to have a difficult conversation with someone... Do it... these should help!

Garth Sanginiti's curator insight, July 24, 2013 8:33 PM

"The consequence of not having that uncomfortable conversation is costly. A CPP Inc. study of workplace conflict reveals that employees in the U.S. spend roughly 2.8 hours per week dealing with conflict. Thirty-three percent of employees report that the conflict led to personal injury and attacks, and 22 percent report that it led to illness and absence from work. Ten percent report that project failure was a direct result of conflict. A similar study by Psychometrics in Canada, showed that 32 percent of employees have to deal with conflict regularly. More alarming is a recent study by Accenture revealing that, even in this challenging economic climate, 35 percent of employees leave their jobs voluntarily because of internal politics."

From around the web

Emotional Intelligence Quotient
emotional intelligence and social intelligence wisdom
Your new post is loading...
Your new post is loading...
Scooped by Patricia Clason
Scoop.it!

Three Tips for Holiday Peace - How To Use Emotional Intelligence

Three Tips for Holiday Peace - How To Use Emotional Intelligence | Emotional Intelligence Quotient | Scoop.it
How can we use emotional intelligence to reconnect with the joy and peace of the holidays? Here are three practical, powerful steps to move from reacting to responding.
Patricia Clason's insight:

May your holidays be full of joy! Here's some tips for making it that way...

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Half of Employees Don’t Feel Respected by Their Bosses

Half of Employees Don’t Feel Respected by Their Bosses | Emotional Intelligence Quotient | Scoop.it
And it’s keeping them from performing well.
Patricia Clason's insight:

Pay attention if you want engaged and loyal employees!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

4 Ways that Gratitude Will Transform You

4 Ways that Gratitude Will Transform You | Emotional Intelligence Quotient | Scoop.it
Patricia Clason's insight:

How will you be grateful and make it part of your everyday life?

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Top Five Emotional Intelligence Moments of 2013

Top Five Emotional Intelligence Moments of 2013 | Emotional Intelligence Quotient | Scoop.it
VideoIn honor of our fifth consecutive year of compiling this video list, the bright minds behind TalentSmart have narrowed down 2013's five most memorable displays of emotional intelligence (EQ). Some are shining examples of EQ in action, while others illustrate how quickly trouble can find those who lack this critical [...]
Patricia Clason's insight:

Amazing how the brain can be hi-jacked, how mirror neurons create empathy, these are excellent examples!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

What to Do When Anger Takes Hold

What to Do When Anger Takes Hold | Emotional Intelligence Quotient | Scoop.it
Managing strong emotions is a necessary skill.
Patricia Clason's insight:

some practical insight and advice on dealing with anger!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Transforming a Negative Environment

Transforming a Negative Environment | Emotional Intelligence Quotient | Scoop.it
Dear Crucial Skills, I am a mid-level manager in human services, and support a twenty-one person staff. Nineteen of these team members have a professional approach to their work, manage their emoti...
Patricia Clason's insight:

great advice, in any venue!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Gratitude Is the New Willpower

Gratitude Is the New Willpower | Emotional Intelligence Quotient | Scoop.it
New findings suggest that feeling grateful fosters long-term thinking.
Patricia Clason's insight:

Think gratitude, spend less, make good decisions, feel better!

more...
Scooped by Patricia Clason
Scoop.it!

The ageing effects of stress - Think and be Happy

The ageing effects of stress - Think and be Happy | Emotional Intelligence Quotient | Scoop.it
Every time I get stressed I’m very aware that if I don’t do something pronto to alleviate what is an extremely uncomfortable state of heightened …
Patricia Clason's insight:

Taking good care of yourself during stressful times is the emotionally intelligence thing to do, it also extends your lifespan!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

​The Myth of Winning: Neuroscience of Conflict & Peace

​The Myth of Winning: Neuroscience of Conflict & Peace | Emotional Intelligence Quotient | Scoop.it
Here's why we make the boss, a colleague, a customer, spouses and lovers, and even our children into enemies -- and a better way. It starts with our brains, and being addicted to the pleasure of righteousness.
Patricia Clason's insight:

No one wins a fight! Good advice on conflict resolution.

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

In their words: Dr Martyn Newman & Happy capitalism: evidence reveals emotions predict job success - Think and be Happy

In their words: Dr Martyn Newman & Happy capitalism: evidence reveals emotions predict job success - Think and be Happy | Emotional Intelligence Quotient | Scoop.it
Apart from making life at work more pleasant, do positive emotions at work improve bottom-line performance – what’s the evidence? And if it’s true, what …
Patricia Clason's insight:

Emotional Intelligence is fundamental to life and job success. Read on...

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

How to Reach a Consensus Decision and Not Go Around in Circles Forever

How to Reach a Consensus Decision and Not Go Around in Circles Forever | Emotional Intelligence Quotient | Scoop.it
This framework will enable a leader to involve others in consensus decision making, in a way that is energizing and efficient for employees.
Patricia Clason's insight:

Consensus in an hour? That's what this framework promises!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

7 Habits of People With Remarkable Mental Toughness

You don't have to be born mentally tough. Here's how you can develop the vital trait.
Patricia Clason's insight:

How's  your grit??

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Kerrying On: Taking Control of Our Stories

Kerrying On: Taking Control of Our Stories | Emotional Intelligence Quotient | Scoop.it
Somewhere in deepest rural America, a man driving along a dark, lonely stretch of country road blew his right front tire. After pulling over and scrambling out of his BMW, he walked to the trunk, o...
Patricia Clason's insight:

What's  your story? Managing our stories helps us manage our emotions. 

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Why Are Some Cultures More Individualistic Than Others?

Why Are Some Cultures More Individualistic Than Others? | Emotional Intelligence Quotient | Scoop.it

QSome cultures are more individualistic, and others more interdependent. Agriculture may explain why.

Patricia Clason's insight:

Cultural EQ is important too, understanding the emotional display rules and customs!

more...
Lisa McCarthy's curator insight, December 6, 7:49 AM

AMERICANS and Europeans stand out from the rest of the world for our sense of ourselves as individuals. We like to think of ourselves as unique, autonomous, self-motivated, self-made. As the anthropologist Clifford Geertz observed, this is a peculiar idea.

Scooped by Patricia Clason
Scoop.it!

The gift of gratitude -

The gift of gratitude - | Emotional Intelligence Quotient | Scoop.it
It’s Thanksgiving in the US and the traditional start of the Holiday season. For me, it’s a time to intentionally reflect on gratitude for my family, friends, and my incredibly dear colleagues around the world who are engaged in such important work in spreading EQ and social emotional learning and living it in the process. …
Patricia Clason's insight:

Make every day a thanks-giving day and watch your world transform!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

The Small Personal Risks That Actually Change Behavior

The Small Personal Risks That Actually Change Behavior | Emotional Intelligence Quotient | Scoop.it
Showing courage is one of your most important jobs as a leader.
Patricia Clason's insight:

Are you willing to be a "barefoot" leader? It's worth the risk....

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Reframing Your Way To Happiness At Work

Reframing Your Way To Happiness At Work | Emotional Intelligence Quotient | Scoop.it
Does an overflowing inbox stress you out? You’re not alone – but according to Shawn Achor, author of Before Happiness: The 5 Hidden Keys to Achieving Success, Spreading Happiness, and Sustaining Positive Change, some subtle shifts in mindset can dramatically increase your happiness and productivity: “An overflowing email inbox could [...]
Patricia Clason's insight:

Emotional Intelligence includes good stress management and well-being. Here is some great wisdom to help you...

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Mayo doctor's tips for stress-free living and better health

Mayo doctor's tips for stress-free living and better health | Emotional Intelligence Quotient | Scoop.it
Dr. Amit Sood, author of the "Mayo Clinic's Guide to Stress-Free Living," speaks at a Minnesota Public Radio "Healthy States" event about the ways to improve your health by alleviating stress. Gratitude, compassion, acceptance, forgiveness and focusing on the meaning of life are key.
Patricia Clason's insight:

Worth the listen for inspiration and practical applications to alleviate dis-stress!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

The Marshmallow Test for Grownups

The Marshmallow Test for Grownups | Emotional Intelligence Quotient | Scoop.it
Your entire day revolves around willpower.
Patricia Clason's insight:

An integral part of emotional intelligence, delayed gratification and will power are valuable skills to have. I talk about the marshmallow study in every EI class I teach!!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Institute of HeartMath Webinar

Institute of HeartMath Webinar | Emotional Intelligence Quotient | Scoop.it
Patricia Clason's insight:

Paul Eckman offers insights on Leading a More Skillful Emotional Life. FREE webinar!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Using Neuroscience to Boost Your Creativity

To really unleash your company's creativity, look to the squishy place it all begins: the chemistry in the brain.
Patricia Clason's insight:

Serotonin + Dopamine = Creativity. Activity, Protein, less stress. Read it!

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

The Mistake Everybody Makes With Emotional Intelligence

The Mistake Everybody Makes With Emotional Intelligence | Emotional Intelligence Quotient | Scoop.it
It's not just being nice.
Patricia Clason's insight:

Great info graphic - worth sharing and discussing with your work teams and other leaders

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

» Defining the Life You Want to Live: Relationships - The Emotionally Sensitive Person

» Defining the Life You Want to Live:  Relationships - The Emotionally Sensitive Person | Emotional Intelligence Quotient | Scoop.it
Relationships are the source of happiness for most people and are often a challenge for emotionally sensitive people. Learning ways to not end relationships in
Patricia Clason's insight:

Wisdom for ALL on creating healthy relationships, risk taking and handling conflict.

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

Dissociation Nation: Half a Brain | "Don't Try This at Home"

Dissociation Nation: Half a Brain | "Don't Try This at Home" | Emotional Intelligence Quotient | Scoop.it
Dan Siegel uses neuroplasticity to re-wire a ninety-two year old lawyer who said he had no feelings. Siegel told him, “You’re living with half a brain.”
Patricia Clason's insight:

You can change your brain! and then change your life.

more...
No comment yet.
Scooped by Patricia Clason
Scoop.it!

How to get motivated, according to science

How to get motivated, according to science | Emotional Intelligence Quotient | Scoop.it
Research says to stop being so rational. Get those emotions going instead.
Patricia Clason's insight:

We need to think to plan, and then feel to act! Good advice here and reasons why emotional intelligence matters.

 

more...
No comment yet.