There is a growing role for emotional intelligence in business.
Emotional Intelligence is increasingly relevant to organizations and businesses today, since it has been proven to help understand and assess people's behavior.
Although Emotional Intelligence became popular after the publication of Daniel Goleman's Book, "Emotional Intelligence", in 1995, it was researched and developed during the 70's and 80's.
What is Emotional Intelligence?
Peter Salovey and John Mayer defined EQ (Emotional Quotient) or EI (Emotional Intelligence) as made up of 5 elements:
Via SWGi, Estelblau, Mike Margolies