Emotional Design
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Emotional Design
Emotional Design
User Experience (UX), Emotional Design, Branding, NLP, User Interface (UI), Music, Psychology, Emotional Affects, Social Media, PET Design
Curated by Alexis Brantes
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Rescooped by Alexis Brantes from Expertiential Design
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A New Perspective on Service Design, Knowledge and... Hair Salons!?

A New Perspective on Service Design, Knowledge and... Hair Salons!? | Emotional Design | Scoop.it

The SDL-20/20 framework was developed exactly to enable organizations to make sense of those fundamental knowledge flows—to see and effectively act upon them.


Via Michael Allenberg
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Service Design meets Futures Thinking

Service Design meets Futures Thinking | Emotional Design | Scoop.it

A series of posts discussing the statement “Futures Research supports the Service Design process in multiple ways and throughout the whole process”. Part #1: Conclusions based on the first round of...

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