Emergency Services
Follow
Find
1.4K views | +0 today
 
Rescooped by romduck from #BetterLeadership
onto Emergency Services
Scoop.it!

Best Advice: What I Learned From Jack Welch Hanging Up on Me

Best Advice: What I Learned From Jack Welch Hanging Up on Me | Emergency Services | Scoop.it
One afternoon over ten years ago, I was talking on the phone to my boss, former GE Chairman and CEO Jack Welch, when the line went dead. I called his assistant Rosanne Badowski to say we had been

Via AlGonzalezinfo
more...
AlGonzalezinfo's curator insight, March 22, 2013 9:35 AM

Love this article as it deals with something many managers struggle with, interupting others. It does not matter if we had to do it in the past, truth is listening is superior and we have to learn how to do it.

 

From the article:

 

One afternoon over ten years ago, I was talking on the phone to my boss, former GE Chairman and CEO Jack Welch, when the line went dead. I called his assistant Rosanne Badowski to say we had been disconnected.


“No you weren’t,” she said. “Jack hung up on you.”

"Huh?"


"He wants you to know that's what it's like to be in a meeting with you, "

Rosanne said.

 

"You're too abrupt."


 

donhornsby's curator insight, March 22, 2013 10:22 AM

Do you take time to get to know others - before you launch in?

 

 

(From the article): Imagine my surprise when he called me into his office that day and admonished me for beingtoo efficient. My zeal to do everything on my to-do list—along with my reserved, even shy nature—made me come across as abrupt and cold. I started every meeting by jumping right in and left with every action under control.

 

"You have to wallow in it," he said. "Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you."

 

At best, my colleagues didn't know what to make of me—and I certainly didn't give them time to find out.

Emergency Services
Leadership, Education and Career Development in Emergency Services
Curated by romduck
Your new post is loading...
Your new post is loading...
Rescooped by romduck from Leadership
Scoop.it!

6 Ways Leaders Unknowingly Undervalue Their Employees

6 Ways Leaders Unknowingly Undervalue Their Employees | Emergency Services | Scoop.it
Leaders often find themselves getting lost within the growing demands of the workplace and losing sight of what matters most to their employees. As such, they fail to realize the negative repercussions that the lack of strategic focus can have on their ability to deepen relationships with employees, which is important to understanding their specific needs for success. As a consequence, employees begin to lose trust in leaders that they perceive as self-absorbed, complacent and only concerned about their own well-being – rather than interested in advancing the people they are responsible for leading.

Via Judy Knight
more...
Kudos's curator insight, September 1, 8:53 PM

Good advise - I know too many managers like this. Don't be that guy.

Rescooped by romduck from "employee engagement enhancement"
Scoop.it!

The Essential Guide to Rewarding Employees - The Rewardologist

The Essential Guide to Rewarding Employees - The Rewardologist | Emergency Services | Scoop.it
Improve engagement and boost motivation with the Rewardologist’s Guide to Rewarding Employees. We've gathered the research outlining the importance of rewarding employees.

Via Jean-Philippe D'HALLUIN
more...
No comment yet.
Rescooped by romduck from Just Story It Biz Storytelling
Scoop.it!

Why MLK Did NOT Say, "I Have A Plan"--Power of Future Story

Why MLK Did NOT Say, "I Have A Plan"--Power of Future Story | Emergency Services | Scoop.it
When Martin Luther King, Jr. stood on the steps of the Lincoln Memorial fifty years ago and spoke to a great people about their greater future, he didn’t say, “I have a plan.”

Via Karen Dietz
romduck's insight:

Sharing the VISION means sharing the POINT!

more...
Jean-Philippe D'HALLUIN's curator insight, August 27, 2013 10:29 PM

Great questioning article !

Kati Sipp's curator insight, August 29, 2013 8:29 PM

an excellent point. 

Karen Dietz's comment, August 29, 2013 9:44 PM
So true romduck! And thanks for your comments Jean-Philippee and Kati.
Rescooped by romduck from LeadershipABC
Scoop.it!

19 Challenging Thoughts About Leadership

19 challenging thoughts about leadership.


Via Kenneth Mikkelsen
more...
John Michel's curator insight, June 20, 2013 8:05 AM

A quick, insightful read.

AlGonzalezinfo's curator insight, June 21, 2013 6:58 AM

Another great scoop Kenneth!  #2 is my favorite...  :)

Ivon Prefontaine's curator insight, June 21, 2013 9:08 AM

Start by being authentic with words and actions.

Rescooped by romduck from Leadership Lite
Scoop.it!

Leaders should remove barriers … sometimes they make them worse

Leaders should remove barriers … sometimes they make them worse | Emergency Services | Scoop.it
Would you recognize an esox lucius if you saw one? Commonly called the Northern Pike, it is a 25-40 pound freshwater game fish. If you observe it in an aquarium, you realize quickly that this anima...

Via Kevin Watson
more...
No comment yet.
Rescooped by romduck from Screencasting & Flipping for Online Learning
Scoop.it!

Screencasting

Screencasting | Emergency Services | Scoop.it

Via Peggy George
more...
John Wootton's comment, July 9, 2013 5:02 PM
A few really good apps etc out there now ... Screenchomp ... Explain Everything .... Choose what suits your students
stevecarter's curator insight, August 6, 2013 8:33 AM

Wow - nothing missing from here for screencasting tips - start the Flip journey

Mª Jesús García S.M.'s curator insight, July 7, 1:28 AM

Including Rubrics

Rescooped by romduck from Digital Presentations in Education
Scoop.it!

5 killer ways to open up your next presentation

Did you know modern statistics state that you have 60 seconds or less to capture your audience’s attention? You’ve might have heard it before, but maybe not

Via Baiba Svenca
more...
malek's comment, June 1, 2013 4:09 PM
True, it's all about grasping attention
Ivon Prefontaine's curator insight, June 21, 2013 9:14 AM

This is to the point.

 

Frans Droog's curator insight, August 17, 2013 1:48 AM

Dit zijn echt hele goede tips, voorzien van een overtuigende redenatie, om (nog) beter te presenteren.

Rescooped by romduck from Digital Presentations in Education
Scoop.it!

How to create presentations in 10 easy steps

How to create presentations in 10 easy steps | Emergency Services | Scoop.it
Follow these 10 rules to create professional presentations that will make a significant difference in traction and results. The Must Read ultimate guide to creating better engaging Presentations.

Via Baiba Svenca
more...
Fátima Campilho's curator insight, May 29, 2013 9:58 AM

Boas ideias e nova ferramenta de apresentação.

Gary Harwell's curator insight, June 18, 2013 1:45 AM

Our students can benefit from this as opposed to "It seems like a good idea"

Gary Harwell's curator insight, June 18, 2013 1:46 AM

Can ouor students benefit from this?

Rescooped by romduck from #BetterLeadership
Scoop.it!

Cuppa: Top of the 4th Quarter: Gather Feedback and Evaluate

Cuppa: Top of the 4th Quarter: Gather Feedback and Evaluate | Emergency Services | Scoop.it

Via AlGonzalezinfo
more...
AlGonzalezinfo's curator insight, May 13, 2013 6:57 AM

I am a fan of Christine Heine and this post shows why.  She is constantly learning and leading the path for better education and instruction for students. Instead of "being too busy", like so many others,  she invests time on the social web to improve her skills while helping others with relevant content.  We need more leaders like Christine.

 

From the article:

 

I have been on Twitter for 8 months and spent some time this weekend evaluating the experience.  I am a firm believer in evaluation and using feedback to improve and refine practice. Recently, I forwarded a brief survey to faculty to use at the end of 3rd quarter.  They were asked to administer this survey to all students in each of their classes.  The feedback received was helpful and for some, rather surprising.  

 

Rescooped by romduck from "employee engagement enhancement"
Scoop.it!

Leadership Is A Relational Skill - Forbes

Leadership Is A Relational Skill - Forbes | Emergency Services | Scoop.it
Leadership Is A Relational Skill
Forbes
I have said many times that if you want to know the effectiveness of a leader, then ask those who are led.

Via Jean-Philippe D'HALLUIN
more...
No comment yet.
Rescooped by romduck from Business Improvement
Scoop.it!

The Costs Of Ignoring Employee Engagement

The Costs Of Ignoring Employee Engagement | Emergency Services | Scoop.it

Via Daniel Watson
more...
Yu Ji's curator insight, May 2, 2013 9:08 AM

To achieve the highest level of CRM,  not only does customers have to get involved, every employee in organisation should also have the awareness of ownership. 

 

Beach Buzz Media's curator insight, May 2, 2013 6:04 PM

Very true!

Martha Schade's curator insight, May 5, 2013 6:44 AM

Why waste the incredibe abilities talents and insights that humans have? Because they can be difficult to manage? 

Rescooped by romduck from If you lead them, they will follow!
Scoop.it!

Mindful Responses to Resentful Employees

Mindful Responses to Resentful Employees | Emergency Services | Scoop.it
The highest performing businesses have a leaders who are proficient at having difficult conversations within their organizations.  In fact, we know that when they use mindful leadership techniques, there is a correlation with improved productivity.

Via Robin Martin
more...
AlGonzalezinfo's curator insight, April 29, 2013 12:41 PM

Excellent post. It is so easy to get negative when dealing with resentful employees.  From the article:

 

In those situations, we (as leaders) can subtly call these colleagues out by saying something like,


“I can see that you’re very passionate about this issue and I’m glad we have the opportunity to do something about it together.”

 

This kind of response can diffuse anger by showing the employee that you’re actually on their side and are pleased that, like you, she wants to create a better environment in which to work.

 

This removes the anger from the complaint and transfers it into a request that will most certainly result in improved efficiency as well as a teachable moment for the employee. 

 

It also takes a negative contributor to the organization’s culture and transitions them into a positive one. As others observe this, the employee’s resentful reputation changes for the better and (consciously or not) your reputation as an empowering leader improves.

 
Rescooped by romduck from Leadership Focus
Scoop.it!

Put the fish on the table, not under it

Put the fish on the table, not under it | Emergency Services | Scoop.it
The most difficult kind of dialogue for anyone is a conflict, and part of the territory of leadership is managing conflict. When I spoke with IMD professor George Kohlrieser for my Leadership: A

Via Robert
more...
No comment yet.
Rescooped by romduck from Interview Advice & Tips
Scoop.it!

Words to live by!

Words to live by! | Emergency Services | Scoop.it

Via Patricia D. Sadar - Career and Leadership Acceleration Coach
more...
Patricia D. Sadar - Career and Leadership Acceleration Coach's curator insight, July 5, 10:28 AM

When I read this quote today, I could not wait to share it.  I don't know if anyone has ever taken on the challenge of eliminating excuses all together; however, I can tell you it is not as easy as it sounds.


I challenged myself over a year ago to start removing words and habits that did not serve me.  I initially  thought that I rarely made excuses; however, when it was on my radar I started noticing that was not the case.


I would make comments to my kids like, I didn't get to that because....then I noticed that I was making excuses for everyone around me (my family, friends, etc.)


It took some time to re-wire my thoughts, words, and actions. 


So the challenge is this:  for those of you who have done this, what advice and lessons do you have to share?


For everyone else -- why not challenge yourself to eliminate excuses.  The huge benefit that I noticed is that I hold myself to higher standards and hold myself to be accountable for my actions and decisions.


Would love to hear your thoughts!


Until next time....PS - Live on Purpose!

Nick Davies's curator insight, July 6, 5:45 AM

Not only handy with a swab and a bandage: 

Rescooped by romduck from The 21st Century
Scoop.it!

The Best 10 iPad Presentation Apps for Students and Teachers in 2013

The Best 10 iPad Presentation Apps for Students and Teachers in 2013 | Emergency Services | Scoop.it

Via Susan Bainbridge
more...
No comment yet.
Rescooped by romduck from Digital Presentations in Education
Scoop.it!

Glogster EDU Launches Home Edition

Glogster EDU Launches Home Edition | Emergency Services | Scoop.it
Glogster EDU Launches Home Edition! Over the past 3 years, the Glogster Team has watched education technology become a revolution in the way that we think about the roles of teachers and students. ...

Via Baiba Svenca
more...
Sandra Forzley's curator insight, July 12, 2013 3:34 AM

Great way for students to display their work #ocsb #21 century learning #edtech

Sandra Forzley's curator insight, July 12, 2013 9:06 AM
Kids love it!  #ocsb #21 century learning #edtech
College Monstor's curator insight, July 19, 2013 12:20 PM

This is a good news for Glogster students!!

A very usefull program to enhance the knowledge of Glogster student's.

Rescooped by romduck from Serious-Minded Games
Scoop.it!

100 Great Game Based Learning and Gamification Resources | knowledge guru

100 Great Game Based Learning and Gamification Resources | knowledge guru | Emergency Services | Scoop.it

By Steve Boller

 

"Lots people want to get started with game based learning, gamification and serious games in their training. We’ve been curating game related content for over a year and a half while conducting our own research and case studies. Here are 100 articles related to games and learning. Some of them are research-based, while others just offer an interesting perspective to spark discussion. Take what you need and share this with a colleague."


Via Jim Lerman
more...
aanve's curator insight, February 20, 9:51 PM

www.aanve.com

 

Debra Walker's curator insight, March 11, 4:47 PM

I have recently been working with organizations on how the introduction of gamification into their training and development strategy plans for employee skill development.  The interesting thing as well is the application of the concepts to both hard and soft skills, that allow for returning to the results in the future as well as updating of skills as the individual progresses.   

Valeria&Giorgia's curator insight, March 13, 8:43 AM

Ci sono moltissimi games finalizzati all'apprendimento, da quelli che stimolano la discussione, a quelli basati sulla ricerca.

Rescooped by romduck from Strategic Planning for growth
Scoop.it!

Strategic Planning Process (Infographic)

Strategic Planning Process (Infographic) | Emergency Services | Scoop.it

Walks viewers through the strategic planning process and details important parts of a strategic plan.


Via paulgreen
more...
John Michel's curator insight, June 5, 2013 4:11 PM

A great picture illustrating the value (and path) of strategic planning.

David Hain's curator insight, June 6, 2013 3:30 AM

Useful picture...

Ivon Prefontaine's curator insight, June 6, 2013 6:57 PM

This is an effective infographic.

 

Rescooped by romduck from 21st Century Leadership
Scoop.it!

Leader - Member Exchange (LMX) Theory

Leader - Member Exchange (LMX) Theory | Emergency Services | Scoop.it
Every leader and follower are unique and work differently in different situations. Leadership is a relationship between leaders and followers, and building this relationship requires an appreciatio...

Via Roy Sheneman, PhD
more...
Roy Sheneman, PhD's curator insight, May 30, 2013 7:55 AM

This is one of the most effecitve leadership models in existence today...

David Hain's curator insight, May 30, 2013 8:55 AM

Useful model and resource for those interested in this area.

Rescooped by romduck from Education, Curiosity, and Happiness
Scoop.it!

Where Passion Comes From

Where Passion Comes From | Emergency Services | Scoop.it
Passion is longing to be what you could be, but aren't. Passion for leadership is the combination of falling below your imagined leadership potential and longing for exceptional leadership - at the...

Via John Lasschuit ®™, Ivon Prefontaine
more...
Jean-Philippe D'HALLUIN's curator insight, May 20, 2013 1:44 PM

Engagement =? passion Level 1

Mark Gregory , Programme Innovator @Transformation Coach's curator insight, May 24, 2013 6:40 AM

Relevant ABC's of leasership which we all need in order to deliver a great customer experience and keep the promise. At least adopt the ABC's.

Mark Gregory , Programme Innovator @Transformation Coach's curator insight, May 24, 2013 6:41 AM

Adopt the ABC's of leasdership to drive your vision for the customer experience you're aiming for. When there is no vision the people will perish. Simples!

Rescooped by romduck from Wise Leadership
Scoop.it!

Do Your Employees Trust You?

Do Your Employees Trust You? | Emergency Services | Scoop.it
They might like you. They may even love you. But can they be sure you'll get the job done when the chips are down

Via Wise Leader™
more...
David Hain's curator insight, May 14, 2013 2:42 AM

For those of us who follow English football, the dismissal of Roberto Mancini and the elevation to sainthood of his Manchester counterpart Sir Alex Ferguson are interesting contrasts in this debate.

Eric Vanetti's curator insight, May 14, 2013 9:11 AM

Show me a "leader" whose employees don't trust him/her, and I'll show you a "leader" without followers.

The Customer's Shoes's curator insight, May 19, 2013 4:34 AM

If any initiatives are being implemented in a low-trust culture, its chances of success are really remote.

Rescooped by romduck from #BetterLeadership
Scoop.it!

Cuppa: Top of the 4th Quarter: Gather Feedback and Evaluate

Cuppa: Top of the 4th Quarter: Gather Feedback and Evaluate | Emergency Services | Scoop.it

Via AlGonzalezinfo
more...
AlGonzalezinfo's curator insight, May 13, 2013 6:57 AM

I am a fan of Christine Heine and this post shows why.  She is constantly learning and leading the path for better education and instruction for students. Instead of "being too busy", like so many others,  she invests time on the social web to improve her skills while helping others with relevant content.  We need more leaders like Christine.

 

From the article:

 

I have been on Twitter for 8 months and spent some time this weekend evaluating the experience.  I am a firm believer in evaluation and using feedback to improve and refine practice. Recently, I forwarded a brief survey to faculty to use at the end of 3rd quarter.  They were asked to administer this survey to all students in each of their classes.  The feedback received was helpful and for some, rather surprising.  

 

Rescooped by romduck from Mediocre Me
Scoop.it!

Compassion: An Invaluable Leadership Attribute - General Leadership

Compassion: An Invaluable Leadership Attribute - General Leadership | Emergency Services | Scoop.it

Recent research confirms that leaders who exercise compassion produce loyal, dedicated, and passionate employees.


Via John Michel
more...
John Michel's curator insight, May 3, 2013 5:30 PM

Recent research confirms that leaders who exercise compassion produce loyal, dedicated, and passionate employees. In fact, numerous studies have found that workplaces led by compassionate bosses enjoy increased rates of employee satisfaction, greater employee engagement, lower levels of overall stress and fewer reported sick days.

Sílvia Montserrat's curator insight, August 9, 2013 4:18 PM

Effective or resonant leadership relationships typically involve the experience of hope, compassion and mindfulness. Resonant leaders care about oters, beyond empathy or understanding, they deeply care.

Rescooped by romduck from Presentation Tools
Scoop.it!

Infographic Builders: 9 Free Tools To Create Great Visual Charts

Infographic Builders: 9 Free Tools To Create Great Visual Charts | Emergency Services | Scoop.it

Robin Good: Here is a handy short guide to nine free infographic creation tools that can be utilized to create enticing visuals, word charts and data-based infographics without having special technical skills.


Useful. 8/10


Check them all out: http://www.infographicsarchive.com/create-infographics-and-data-visualization/ ;


(Unearted by Andres Taborga)


Via Robin Good
more...
No comment yet.
Rescooped by romduck from Symbolist - Recognition & Reward Compendium
Scoop.it!

Surveying Employee Engagement :: Talking Point: The Disney Institute Blog

Surveying Employee Engagement :: Talking Point: The Disney Institute Blog | Emergency Services | Scoop.it
SilkRoad’s TalentTalk Research Program recently surveyed 781 HR professionals who reinforced the importance of employee engagement and provided insight into increasing employee retention.

Via Paul Hebert
more...
No comment yet.