Emergency Call Centre
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UK government to begin testing mobile emergency alerts - Engadget

UK government to begin testing mobile emergency alerts - Engadget | Emergency Call Centre | Scoop.it
The Independent
UK government to begin testing mobile emergency alerts
Engadget
UK folks could soon be made aware of local emergencies via their mobile phone after the government announced plans to test its new alert system later this year.
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Emergency telephone number - Wikipedia, the free encyclopedia

In many countries the public telephone network has a single emergency telephone number (sometimes known as the universal emergency telephone number or occasionally the emergency services number) that allows a caller to contact local emergency services for assistance. The emergency number differs from country to country; it is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services; these often differ only by the last digit. In the European Union, Russia, Ukraine and Switzerland and others "112" was introduced as a common emergency call number during the 1990s, and as the GSM standard it is now a well known mobile telephone emergency number across the globe[1] alongside the North American "911".

The emergency telephone number is a special case in the country's telephone number plan. In the past, calls to the emergency telephone number were often routed over special dedicated circuits. Though with the advent of electronic exchanges these calls are now often mixed with ordinary telephone traffic, they still may be able to access circuits that other traffic cannot. Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call.

An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher. The nature of the emergency (police, fire, medical) is then determined. If the call has been answered by a telephone operator, they then connect the call to the appropriate emergency service, who then dispatches the appropriate help. In the case of multiple services being needed on a call, the most urgent need must be determined, with other services being called in as needed.

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Emergency round the world.

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National Emergency Number Association

National Emergency Number Association | Emergency Call Centre | Scoop.it
As The Voice of 9-1-1™, NENA is on the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues.
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Emergency Plans, Speed Saved Lives

Emergency Plans, Speed Saved Lives | Emergency Call Centre | Scoop.it
The marathon that two years ago recorded the fastest finish in history staged a spectacularly speedy rescue on Monday. At stake in this race was human life.

Via Mea Allen
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Mea Allen's curator insight, April 18, 2013 8:47 AM

More on why #HPHEP is needed.

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112 Awards 2013 - Outstanding Emergency Call Centre, the Netherlands

112 Awards 2013 - Outstanding Emergency Call Centre - Public Safety Communication Centre for the Northern Netherlands, the Netherlands
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This is what we need in Egypt:)

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