eMarketing Live Chat
Follow
Find
308 views | +0 today
 
Scooped by Cheby LaBrague
onto eMarketing Live Chat
Scoop.it!

Master Superior Customer Experience by Minding Your Live Chat Etiquette

Master Superior Customer Experience by Minding Your Live Chat Etiquette | eMarketing Live Chat | Scoop.it
The internet has become prevalently social. There is such a thing as online etiquette -- and every single day, it is becoming a telling attribute of successful online brands.
more...
No comment yet.
eMarketing Live Chat
All the latest talks and trends in one place. Tune in and stay updated. Topics range from eMarketing news, tools to customer experience.
Curated by Cheby LaBrague
Your new post is loading...
Your new post is loading...
Scooped by Cheby LaBrague
Scoop.it!

8 Hot eCommerce Podcasts That Will Help You Grow Like Gangbusters

8 Hot eCommerce Podcasts That Will Help You Grow Like Gangbusters | eMarketing Live Chat | Scoop.it
We dig ecommerce podcasts too! These are the 8 of the best ecommerce podcasts squeezed into our playlist. What's in yours?
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Master Customer Experience by Minding Your Live Chat Etiquitte

Master Customer Experience by Minding Your Live Chat Etiquitte | eMarketing Live Chat | Scoop.it
You have to provide unbeatable customer experience if you want your business to grow tremendously. S how's your online live chat etiquette with customers?
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

8 Downtime Occasions to Find Great Blog Ideas

8 Downtime Occasions to Find Great Blog Ideas | eMarketing Live Chat | Scoop.it
Pratik Dholakiya is Co-Founder & VP of Marketing of E2M Solutions and OnlyDesign. The primary focus of E2M Solutions is on content marketing and leveraging its potential to generate revenue for clients.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

The Role Content Plays in Customer Service

The Role Content Plays in Customer Service | eMarketing Live Chat | Scoop.it
This is a guest post by Thursday Bram who guides businesses and individuals through creating online content.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Facebook Mobile Advertising Tips for E-commerce Merchants

Facebook Mobile Advertising Tips for E-commerce Merchants | eMarketing Live Chat | Scoop.it
Brianna Wills is an experienced content write at Perception System. I like to talk and share my knowledge about ecommerce and other development solutions. When I am not writing, I like to communicate with my readers.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Offerchat Weekly Round Up | July 19

Offerchat Weekly Round Up | July 19 | eMarketing Live Chat | Scoop.it
This week, we’re looking at content and email marketing and going beyond being “human” in the web all in the name of getting buyers. Here’s a list of our most favorite posts from surprising places in the web.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Master Superior Customer Experience by Minding Your Live Chat Etiquette

Master Superior Customer Experience by Minding Your Live Chat Etiquette | eMarketing Live Chat | Scoop.it
The internet has become prevalently social. There is such a thing as online etiquette -- and every single day, it is becoming a telling attribute of successful online brands.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

What Customers Hate the Most: Top 3 Bad Customer Service Habits to Break

What Customers Hate the Most: Top 3 Bad Customer Service Habits to Break | eMarketing Live Chat | Scoop.it
Getting rid of bad customer service habits works pretty much the same as when you're trying to stop any other bad habit such as overspending, shoplifting, philandering, smoking or one utterly dangerous and life-threatening habit like nose picking. 

 

Full article: http://bit.ly/YY8Y1c

Cheby LaBrague's insight:

Dust off lingering bad customer service habits and replace them with more effective ones to win more switchers to your business.

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

10 Rules for Successful Ecommerce Marketing

10 Rules for Successful Ecommerce Marketing | eMarketing Live Chat | Scoop.it

Mark Hayes, of the Shopify blog, shares the 10 rules for successful Ecommerce marketing. Indispensable guiding principles straight from an industry expert.

 

Full article: http://bit.ly/YSp3HW

Cheby LaBrague's insight:

Wonder what makes for a successful Ecommerce marketing these days? Clever pointers from Mark Hayes.

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Online Chat for Prestashop Ecommerce Live Chat Module Made for Offerchat

Online Chat for Prestashop Ecommerce Live Chat Module Made for Offerchat | eMarketing Live Chat | Scoop.it
Prestashop e-commerce shop owners can now add an online chat for their e-stores seamlessly and efficiently by using the new Prestashop module for the Offerchat live chat made...
Cheby LaBrague's insight:

Live chat module for Prestashop addicts :)

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

China's Savvy Consumers Push e-Commerce to the Next Level

China's Savvy Consumers Push e-Commerce to the Next Level | eMarketing Live Chat | Scoop.it
China's e-commerce players now know that attracting consumers takes a principled approach to retail and better quality control.
Cheby LaBrague's insight:

Pretty interesting development in the online Chinese consumer psyche..

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Can a Free Live Chat App Save the Earth?

Can a Free Live Chat App Save the Earth? | eMarketing Live Chat | Scoop.it

Last Monday, April 22, the world celebrated Earth Day 2013. Did you know that the simple use of a live chat app on your site can reduce your carbon footprint and save the Earth? We didn't, and what we found out surprised us. >> http://bit.ly/11SGS4F

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Is Your Email Subject Line Creative... or Deceptive?

Is Your Email Subject Line Creative... or Deceptive? | eMarketing Live Chat | Scoop.it
Email Marketing - So where does the line get drawn between a creative, compelling email subject line and one that is deceptive (and, therefore, illegal)?
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

User Spotlight: David Buel of SavetheMage.com on Polishing Magento

User Spotlight: David Buel of SavetheMage.com on Polishing Magento | eMarketing Live Chat | Scoop.it
David Buel of SavetheMage.com is a wizard of custom development. Find out why he's successful in this business and how - now on Offerchat user spotlight.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

9 fundamentals of a successful email marketing campaign | Articles | Main

9 fundamentals of a successful email marketing campaign | Articles | Main | eMarketing Live Chat | Scoop.it
From catchy subject lines to a simple call to action, these tactics should guide your actions.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Implementing Live Chat Process to Your Online Business

Implementing Live Chat Process to Your Online Business | eMarketing Live Chat | Scoop.it
For companies that want to integrate live chat on their ecommerce store, it is important to consider the people that would use the tool to communicate with customers.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Offerchat Weekly Round Up | July 12, 2013

Offerchat Weekly Round Up | July 12, 2013 | eMarketing Live Chat | Scoop.it
Time for the Offerchat Weekly Round Up once again. This Friday we take a look at two big companies and how they manage customer support and big data (what we can learn from them!
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

User Spotlight: David Buell of SavetheMage.com on Polishing Magento & Selling Only What’s Needed

User Spotlight: David Buell of SavetheMage.com on Polishing Magento & Selling Only What’s Needed | eMarketing Live Chat | Scoop.it
When it comes to polishing up the Magento experience, perhaps nobody outside Magento can do it better than Save the Mage.
We’re already thinking Mage is short for Magento.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

4 Steps to Create and Test a Content Marketing Strategy

4 Steps to Create and Test a Content Marketing Strategy | eMarketing Live Chat | Scoop.it
Eva McKnight is the public relations specialist at Formstack. She loves her Anderson University Ravens and the Public Relations Society of America.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

8 Hot eCommerce Podcasts That Will Help You Grow Like Gangbusters

8 Hot eCommerce Podcasts That Will Help You Grow Like Gangbusters | eMarketing Live Chat | Scoop.it
We dig ecommerce podcasts too! These are the 8 of the best ecommerce podcasts squeezed into our playlist. What's in yours?
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Secrets to Hiring eCommerce Virtual Assistants in the Philippines (Part 1)

Secrets to Hiring eCommerce Virtual Assistants in the Philippines (Part 1) | eMarketing Live Chat | Scoop.it
As a new eCommerce site owner, you may just be starting to understand the implications of running your business as a solo-preneur with limited resources.
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Revive Your (Almost) Dead Online Shop in 1, 2 Snappy Steps

Revive Your (Almost) Dead Online Shop in 1, 2 Snappy Steps | eMarketing Live Chat | Scoop.it
A smart two-step game plan to revive your online shop conversions that has paled and flatlined. Time to rejuvenate and spring your business back to life. 
more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

The 4 People You Meet After Adding Online Chat on Your Prestashop Store

The 4 People You Meet After Adding Online Chat on Your Prestashop Store | eMarketing Live Chat | Scoop.it

What kind of online shoppers will you be engaging right after adding online chat to your awesome Prestashop web store?  Read the full article and meet them -- http://bit.ly/11WLo3X

Cheby LaBrague's insight:

Knowing most of them and spotting their inherent habits during a chat conversation will give you the upper-hand on how to appeal to them and induce a sale.

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Global B2C E-Commerce Trends Report 2013

Global B2C E-Commerce Trends Report 2013 | eMarketing Live Chat | Scoop.it
Cheby LaBrague's insight:

To read.

more...
No comment yet.
Scooped by Cheby LaBrague
Scoop.it!

Sell More & Reduce Stress with Offerchat Saved Responses - 'Net Features - Website Magazine

Sell More & Reduce Stress with Offerchat Saved Responses - 'Net Features - Website Magazine | eMarketing Live Chat | Scoop.it

Providing customer service in a digital world presents a whole host of challenges. Read more and see infographic at http://bit.ly/15Df0Z9

Cheby LaBrague's insight:

Being able to convert an awesome reply to a saved response for future use in a single click can make customer service agent's life easier!

more...
No comment yet.