EI in the workplace
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The Right Way To Talk About Your Failures On A Job Interview

The Right Way To Talk About Your Failures On A Job Interview | EI in the workplace | Scoop.it
Here are three ways to show you've learned from your missteps without throwing yourself under the bus.
Chris Brown's insight:

During an interview, we often get the "failure" question.  Since we experience a lot of failure, we often have some stories ... but we don't know how to share them effectively. 

 

This article sets out three things to remember as you prepare for an interview.   Focus on flipping the script to demonstrate continuous improvement... and hope that they only ask one question about your failures! 

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The Career Limitations Of Emotional Intelligence

Emotional Intelligence is more than a buzzword, it's a valued trait in the hiring world. But it will only get you so far.
Chris Brown's insight:

EI alone won't get you where you want to go.  Noting that people experience and communicate their emotions in various ways and building the soft skills to connect with others sounds like it still ties back to being emotionally intelligent. 

 

An interesting article that will be the start of many discussions.  Bottom line to remember:

"...it takes more than EI to be successful!"

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7 Habits Of People Who Are Happy At Work

7 Habits Of People Who Are Happy At Work | EI in the workplace | Scoop.it
From avoiding negative people to looking for ways to help others, these are the things people who are happy at work have figured out.
Chris Brown's insight:

Some great tools that help manager ourselves and focus on bringing the best attitude to work each day.  

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How to Develop Emotional Intelligence: 14 Steps (with Pictures)

How to Develop Emotional Intelligence: 14 Steps (with Pictures) | EI in the workplace | Scoop.it
How to Develop Emotional Intelligence. Emotional intelligence (EQ) is the ability to tap into your emotions and use them to make your life better. Being in touch with your feelings allows you to manage stress levels and communicate...
Chris Brown's insight:

Nicely sequenced information that discusses developing emotional intelligence.  This is certainly a more general discussion, but has sound foundation.


Be sure to watch the video toward the end.  This provides some interesting thought around some of the concepts.  

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Engaging the disengaged…how to ignite the flame of enthusiasm in employees - Starjournalnow

Engaging the disengaged…how to ignite the flame of enthusiasm in employees - Starjournalnow | EI in the workplace | Scoop.it
In my last article, I wrote about how employees can reignite the embers of disengagement in the workplace (Northwoods Commerce, December 2014/January 2015, &ldq
Chris Brown's insight:

Crowd sourcing information for this article supported the information that is shared in various books on engagement... Showing appreciation and a concern for the success of the employees really helps ignite their enthusiasm.


Building a habit of gratitude and concern will impact your relationships with others.  


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Seven Habits of Optimistic People

Seven Habits of Optimistic People | EI in the workplace | Scoop.it
Happy people live longer and feel better. But how do they stay so upbeat?
Chris Brown's insight:

You were once an optimist... are you still?

Cultivating these habits will impact how you relate with others.  Note that being an optimist is not "closing your eyes and being in the clouds".  It is a something that you need to practice daily, so take each habit and work to perfect it in your life.

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Emotional Intelligence Theory: What is it and how does it fit?

Emotional Intelligence Theory: What is it and how does it fit? | EI in the workplace | Scoop.it
Emotional Intelligence Theory and Leadership go hand in hand. Find out how and also what you can do to improve your Leadership Skills

Via Mark E. Deschaine, PhD
Chris Brown's insight:

It is interesting how discussions about the impact of emotional intelligence continue to arise and often times there are new nuggets incorporated into some of the same foundation information.


Here, there are a couple of interesting takes on ways to improve.... The first is a reminder to re-examine why we lead.  It is easy to forget the things you really love about your career.  Reflecting on this will help reinforce "why you do what you do". 


Also, the paragraph on slowing down and "Calm" is lost too often as we get mired into the work we do each day.


Need to improve... choose a step and work on it... don't wait!

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Listening Dyads Can Transform Your Team

Listening Dyads Can Transform Your Team | EI in the workplace | Scoop.it
Dyadic communication paired with Constructivist Listening presents a unique, healthy way for teachers to integrate their emotional selves with their professional selves.

Via Amy Burns
Chris Brown's insight:

Listening is something we take for granted and often times that ends up negatively impacting our effectiveness in communicating with others.


Dyadic communication  and constructivist listening provides a framework for increasing listening skills.  The article does a nice job setting this out in actionable terms to help improve your communication with your team.

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Amy Burns's curator insight, December 10, 2014 7:32 PM

Another wonderful article about creating teams that are successful.

 

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On Leadership and Emotional Intelligence | Linked 2 Leadership

On Leadership and Emotional Intelligence | Linked 2 Leadership | EI in the workplace | Scoop.it
4 Eye-Openers Leaders Must Know in Evaluating Emotional Intelligence The commercials on television today talk endlessly about treatments for "low this" and "low that," but unfortunately, we don't hear much about low ...
Chris Brown's insight:

Linking leadership with EI sometimes gets...well... kind of "out there"...sounds like soft theory or hard science neither of which is very appealing to many of us...


Here, simple examples in work situations that could be encountered in nearly every job, provide a down to earth explanation.  Nothing new to the model... still need to understand your own emotions, manage your emotions, recognize the emotions of others, and appropriately respond to the emotions of others.


Self talk and practice......

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3 Powerful Communication Tips for Introverts

3 Powerful Communication Tips for Introverts | EI in the workplace | Scoop.it
Does your reserved nature make marketing your business painful? Improve the process with this expert advice.
Chris Brown's insight:

Three interesting tips for introverts who want to increase their power of communication.  Be brave, selective, and vulnerable...???


Some great points that you may find helpful.

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Measuring emotional intelligence at work | simply communicate

Measuring emotional intelligence at work | simply communicate | EI in the workplace | Scoop.it

Really excellent article: http://t.co/26Maa4WhZ4

Chris Brown's insight:

Emotional intelligence matters , but we don't have good tools to measure EQ for the workplace.  The practical solution... know what it feels like when you interact with others.  The article points out :

EQ matters to me, to the team and to the organisation as a whole. I'm interested in the relationship between the candidate and me, the fit with the rest of the team and the reputation of internal communications in the organisation - approachable, available, business-like, credible, helpful, honest, human, professional, reliable, trust-worthy, and wise.


Sounds like a good place to start.... when you are interacting with someone, consider these factors to help you map a level of EQ that fits your organization.

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Rwanda: Communication Skills - the Power of Effective Listening

Rwanda: Communication Skills - the Power of Effective Listening | EI in the workplace | Scoop.it
Listening is the ability to accurately receive and interprete messages in the communication process.

Via Charles Tiayon
Chris Brown's insight:

A fairly comprehensive discussion about a skill that is used often everyday, but not often trained.  This article by Nelson Mwesigye provides some great thoughts including 13 habits that can be developed.


Mr. Mwesigye rightfully notes that listening is hard work and that we sometimes miss the message so a good listener will listen not only to what is being said, but also to what is left unsaid or only partially said.


Take the opportunity to consider each of these habits and how improving in that area might increase your effective listening skills. When you find one that makes you uneasy...that might be the one to focus on first.


 Effective listening is work!

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Emotional intelligence 2.0 strategies in customer experience | CustomerThink

Emotional intelligence 2.0 strategies in customer experience | CustomerThink | EI in the workplace | Scoop.it
Emotional intelligence 2.0 strategies in customer experience http://t.co/xClOE8cAML#cx #strategy #eq
Chris Brown's insight:
This is a story which can help with the understanding of emotional intelligence at work. We can focus in our responses to our customer in their time of need through empathy and listening. In this story, consider how self awareness, self management, social awareness and relationship management are demonstrated.
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The Simple Brain Trick That Will Transform Your Memory

The Simple Brain Trick That Will Transform Your Memory | EI in the workplace | Scoop.it
Where apps and calendar reminders fail, this method has been proven to help you remember all those little things.
Chris Brown's insight:

Have you ever forgotten something even when you have written a note as a reminder?  I know people that have had to make notes to remind them where they put their notes....

 

This article discusses the advantage of associating actions with objects that when you encounter them will remind you to take a certain action.  

 

Interesting .... going out to find an alien doll now....

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How To Make Any Job More Meaningful

How To Make Any Job More Meaningful | EI in the workplace | Scoop.it
You don't have to be curing cancer to feel good about your work. You just need to rethink how you approach your days.
Chris Brown's insight:

How you see what you do is important.  Jobs are meaningful or they wouldn't exist.  Here are some tips to help with that realization.

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Inside Google's Insanely Popular Emotional Intelligence Course

Inside Google's Insanely Popular Emotional Intelligence Course | EI in the workplace | Scoop.it
How one of Google's original engineers became a self-help guru, and why thousands are on waiting lists for his course.
Chris Brown's insight:

Some insight into the Google program on Emotional Intelligence.  This article discusses the translation of EI skills into leadership competencies.  Interesting how important these skills are in this highly technical world.

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9 Things Successful People Won't Do

9 Things Successful People Won't Do | EI in the workplace | Scoop.it
Managing your emotions is as much about what you won't do as it is about what you will do.
Chris Brown's insight:

These "things" are important and are all associated with managing your emotions.  


Two of these that are of particular interest to me are #3 - They won't die fighting...and #4 - They won't prioritize perfection.


Don't die fighting... live to fight another day.  Something that is difficult for many of us that allow our heels to dig in and negatively impact relationships with others because of that.  To help an organization move forward... you have to be there!


As for perfection.... no one can be perfect.  We are all fallible human beings and setting a goal on perfection will be very frustrating and never achieved.  This is not saying we shouldn't strive to be the best we can be... just recognizing that the best is not perfect.


All in all some good fodder for consideration.

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3 Ways To Boost Your Empathy

With small gestures, you can consciously widen the circle of your empathy and be stronger for the effort. Not only will be you more resilient, but your life may well be more filled with love....
Chris Brown's insight:

We all get into a time where stress negatively impacts our empathy.  This HuffPost article provides a few ways to er-energize your empathy.


The five minute favor,

offering your help to others,

becoming a loving listener.  


All are great exercises to incorporate into your life.  Especially shifting your listening skills from being "active" to "loving".


Whether it's a 10-minute exchange on the subway or a chat over coffee, careful listening transforms an ordinary conversation to one that fosters growth and higher self-esteem.

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Transforming business: The four faces of empathy

Transforming business: The four faces of empathy | EI in the workplace | Scoop.it

Your business is filled with people. If you want to connect with them on a meaningful level, empathy is the key.


Here we explore how empathy plays a vital role in shifting brands from a bland and vulnerable position, to one that is robust in meaning and purpose.


Empathy as a driver of brand strategy

...As such, empathy leads you to the deep-rooted connections that can be forged to create strong and enduring bonds...


Empathy as a cultural ethos

...empathy helps you better engage and motivate employees. This means they’ll be far more likely to listen to, appreciate, and follow your leadership...


Empathy as an engine of innovation

...An empathetic attitude sheds new light on what’s needed now and how to best address that need or opportunity...


Empathy as a leadership practice

We’re all born empathetic. As babies we all had the capacity to perceive how others were feeling and what they were experiencing...


Via Edwin Rutsch
Chris Brown's insight:

Empathy is key to connecting with people  People are a part of the success of any organization.  Empathy, therefore, is key to the success of any organization.


Some interesting insights on why empathy is important.

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Steve Barkley » Blog Archive » Coaching and Empathy

Steve Barkley » Blog Archive » Coaching and Empathy | EI in the workplace | Scoop.it
Brown explains that empathy is a skill that strengthens with practice and encourages people to both give and receive it often. By receiving empathy, not only do we understand how good it feels to be heard and accepted, we also come to better understand the strength and courage it takes to be vulnerable and share that need for empathy in the first place.

Via Edwin Rutsch
Chris Brown's insight:

Empathy and coaching.  Empathy is a skill that strengthens with practice and encourages people to both give and receive it often. By receiving empathy, not only do we understand how good it feels to be heard and accepted, we also come to better understand the strength and courage it takes to be vulnerable and share that need for empathy in the first place.


Here, Steve Barley blogs about how empathy impacts his work when coaching educators.  It would seem that the same applies to any coaching relationship.

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10 Simple Things You Can Do Today That Will Make You Happier, Backed By Science

10 Simple Things You Can Do Today That Will Make You Happier, Backed By Science | EI in the workplace | Scoop.it
I would love to be happier, as I'm sure most people would, so I thought it would be interesting to find some ways to become a happier person that are actually backed up by science. Here are ten of the best ones I found....

Via Patricia Clason
Chris Brown's insight:

Looking for some ways to be happier?  Here are 10 simple things that make people feel happier... and the science behind why it does!


One of the suggestions is to plan a trip.... not to take a trip, but to plan a trip.  Interestingly, I have lived this and can attest to the fact that many times the planning of a trip extends the happiness in life way beyond actually taking the trip.


Pick one or two and implement them in your life... you and everyone around you will be better for it.

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Patricia Clason's curator insight, January 9, 2015 7:12 AM

All these practices and tips make good Emotional Intelligence sense!

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14 Daily Habits of Exceptionally Happy People

14 Daily Habits of Exceptionally Happy People | EI in the workplace | Scoop.it
All of us have seen people who always are happy - even in the middle of agonizing life trials. I am not saying happy individuals do not feel sorrow, sadness, or grief; they just do not let it overtake their life.
Chris Brown's insight:

A competency in Emotional Self Management is a positive outlook and I use this because it helps to make me happy... knowing that there is good in life...even during the trials.


This article provides some great daily habits from people that are happy.  How many of these do you practice?  Which will you make a commitment to implement this month?


Happiness is contagious...be happy and make someone else's day! 

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Emotional Intelligence: Organizational Change by Adaptive Leadership

Emotional Intelligence: Organizational Change by Adaptive Leadership | EI in the workplace | Scoop.it
  Emotions in Organizational Change What exactly is the change? What skills does a real Leader need to lead through the change successfully? Change is
Chris Brown's insight:

A good read.  Organizational change requires a lot of empathy...


Read and grow!

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Emotional Intelligence vs. Intuition (Pt 6): Music Analogy – Influencing and Problem Solving by Mike Lehr

Emotional Intelligence vs. Intuition (Pt 6): Music Analogy – Influencing and Problem Solving by Mike Lehr | EI in the workplace | Scoop.it
This entry is part 5 of 6 in the series Emotional Intelligence vs. IntuitionLong ago, a boss of mine, who played an instrument professionally, discussed with me the playing of musical instruments.
Chris Brown's insight:

Interesting analogy about intuition.  In this article (one of a series of 6) Lehr links the action with the understanding.... His premise is that EI is a skill that can be developed, just like playing an instrument.  The real secret becomes in actively playing the instrument and emoting...expressing the inward feeling in an outward manner through the instrument.


Heart and head working together...... interesting perspective.

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Empathy: The Basic Quality Many Leaders Keep Getting Wrong

sympathy involves feeling sorry for someone, empathy requires us to go a step further, and it lasts longer
Chris Brown's insight:

Simply put, empathy starts with giving others the benefit of the doubt and here, the writer, Justin Gariso shares some good information and relates a personal story that illustrates the impact that empathy can have in a persons life.


To me, leading employees well means we care about and for those that we work with.  This story should serve as a reminder to us how our lack of action can impact others so that the next time a team member asks multiple times about something, there might be more behind the request that we should know.   


... sympathy involves feeling sorry for someone, empathy requires us to go a step further, and it lasts longer.

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