Effective UX Design
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Making Usability Findings Actionable

Making Usability Findings Actionable | Effective UX Design | Scoop.it

Via Hans
Terry Patterson's insight:

If you follow the Nielsen Norman Group you know that you will find what you're looking for in terms of best practices in the field. This article describes everything you need to know about usability reports right in the first paragraph. Unfortunately in practice I have seen small teams ignore the reporting step of even informal usability findings. In a way, I am convinced that it depends largely on the team's dynamic and design culture whether or not this step is formal enough to allow a usability practitioner to do his job well. How formal is your team's usability testing process?

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Hans's curator insight, September 18, 2013 1:11 PM

As a UX:er I try to motivate important design decisions based on user opinions. I do user research, design prototypes and perform test sessions to unveil critical insights. Initially the problem is to plan the design process so it allows the required level of user involvment, then the real challenge is to parcel and communicate all the valuable insights and truly impact the final implementation.

Effective UX Design
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Applying UX Design Methods to Organizational Design and Teamwork :: UXmatters

Applying UX Design Methods to Organizational Design and Teamwork :: UXmatters | Effective UX Design | Scoop.it
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I may not agree with everything that this article talks about, but I do agree that UX design has now been transforming organizations in great ways. The value that the UX practitioner skill sets bring have made waves in the business world. 
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Widespread IoT adoption requires good user experience

Widespread IoT adoption requires good user experience | Effective UX Design | Scoop.it
When it comes to the Internet of Things, the key to widespread adoption isn’t a mass of features, but on how much attention is paid to user experience.
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UX Checklists

UX Checklists - User Experience Design (UX) - Medium
A lot of people ask about blogs, books and links that will help them to keep up to date with UX Design. Some of them alr…

Via Mario K. Sakata
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Terry Patterson's comment, May 2, 11:24 AM
Great find, Mario. I think that what is interesting here is how often the landscape changes, and keeping up with this is important for many of us.
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First Impressions with Adobe Experience Design (and other UX links this week) — User Experience Design (UX)

First Impressions with Adobe Experience Design (and other UX links this week) - User Experience Design (UX) - Medium
What’s hot in UX this week:
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Hierarchy of Trust: The 5 Experiential Levels of Website Commitment

Sites must meet users' basic trust needs before they demand that visitors enter information or engage with them. 5 types of user commitment have separate design requirements.
Terry Patterson's insight:
Websites, or any digital experience for that matter, are entities that enter our world as places to offer something of value. I compare our interaction with anything digital to our human relationships in one aspect: our need to get something in return. Let's face it, human beings seek self-satisfaction above anything else. It manifests in us at different levels and in different ways. When we talk about trust in our relationship with our digital channels, for any of the reasons we use them, we seek to be satisfied. The more the digital experience satisfies my needs, the more I am going to use it, trust it, depend on it. 
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Michael Allenberg's curator insight, March 26, 3:37 PM
Websites, or any digital experience for that matter, are entities that enter our world as places to offer something of value. I compare our interaction with anything digital to our human relationships in one aspect: our need to get something in return. Let's face it, human beings seek self-satisfaction above anything else. It manifests in us at different levels and in different ways. When we talk about trust in our relationship with our digital channels, for any of the reasons we use them, we seek to be satisfied. The more the digital experience satisfies my needs, the more I am going to use it, trust it, depend on it. 
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21 Expert Opinions On The Future Of Mobile Usability | WhatUsersDo Blog

21 Expert Opinions On The Future Of Mobile Usability | WhatUsersDo Blog | Effective UX Design | Scoop.it
We asked a panel of 21 UX experts to give us their mobile usability trend predictions for 2016, from 3D Touch to mobile ads and usability measurement.
Terry Patterson's insight:

I have to say, I am so surprised that some of this is coming up just now, "Mobile experience is NOT about screen size". I have been saying this for years already. The mobile experience has a different context for the user. Before, designers were more concerned about making decisions around adapting the content of a website into a small screen of various sizes. Responsive design was born around this need. We needed to make it technically possible to shrink web content and adapt. 

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5 Tips for Effective UX Leadership | UX Magazine

5 Tips for Effective UX Leadership | UX Magazine | Effective UX Design | Scoop.it

Somewhere in the world, a desperate user cries out for a UX hero. In the city, a lost tourist is looking for his hotel using a poorly designed app. In a nearby apartment, another man abandons his cart before making his first online purchase.

Terry Patterson's insight:

This article spoke to me today because I am in a position where ux leadership is completely necessary. It is certainly easier said than done in certain industries that are so large and so regulated that just getting ideas across the able to advocate for user experience can get lost in the chaos of the mere complexity of the problem that needs to be solved, and the solution that needs to be built or fixed. 

 

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How Google Finally Got Design

How Google Finally Got Design | Effective UX Design | Scoop.it
Google's transformation into a company that creates beautiful software is the story of how tech itself has evolved in the mobile era.
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Are You Ready to Give Your Customers an Omni-Channel Experience?

Are You Ready to Give Your Customers an Omni-Channel Experience? | Effective UX Design | Scoop.it

Five questions to answer when building your omni-channel customer experience.


Via Mario K. Sakata
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Romain MAZUIR's curator insight, July 6, 2015 4:41 PM

Are You Ready to Give Your Customers an Omni-Channel Experience? #H2MWP

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23 Great Examples of Innovative Navigation for Your Inspiration

23 Great Examples of Innovative Navigation for Your Inspiration | Effective UX Design | Scoop.it
Could you imagine landing on a website with no navigation? It would be like trying to find your way in the ocean with no compass. It would be terrible. Lucky
Terry Patterson's insight:

Navigation is critical. However, it does depend on the type of site and the audience they're reaching. This article has great examples that would take you away from the usual and boring, and into the fun and unusual navigating cosmos of the we. Enjoy! And happy designing!

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Are You Sure Everybody Scrolls? | 352 Blog

Are You Sure Everybody Scrolls? | 352 Blog | Effective UX Design | Scoop.it
User tests like those from Huge might suggest that everyone scrolls no matter what, but you need end-user data to confirm design hypotheses.
Terry Patterson's insight:

This is a topic of interest for a long, long time. It's true, different camps and opinions about it has made me flip back and forth from one camp to another. It depends though, and this article describes the reasons why we should give a lot of consideration to the design cues and the hierarchy of information in a site. Good read. Highly recommended for your sanity and to suggest a specific approach based on the content you're working with. 

 

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The Redesign of the Design Process

The Redesign of the Design Process | Effective UX Design | Scoop.it
It wasn’t that long ago that we believed in a romanticized notion of the power of the talented solo designer. This indiv…

Via UX Goeroe
Terry Patterson's insight:

I like articles that have a lot of "truth" in them. This is one of those articles. It is amazing how much the design process has changed from the time I started designing. It does take a lot more than intuition and graphic talent to put a digital product out there today. 

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Obvious Always Wins

Obvious Always Wins | Effective UX Design | Scoop.it
LukeW Ideation + Design provides resources for mobile and Web product design and strategy including presentations, workshops, articles, books and more on usability, interaction design and visual design.

Via Mario K. Sakata
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How to apply a strict Agile process to UX design - Introducing SCRUX

How to apply a strict Agile process to UX design - Introducing SCRUX | Effective UX Design | Scoop.it
UX design based projects can vary in scale and process. Here's a methodology we use at Webcredible, which we like to call SCRUX.

Via Michael Allenberg
Terry Patterson's insight:
To some, getting the right UX process implemented into the agile development process is a mystery.  To others, they dismiss UX as a process and introduce it as a set of tasks in discovery and concept creation. The reality is that the UX process is flexible and adaptable to the SDLC. The trick is to be ahead of the dev sprint, and I mean, way ahead. 
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The Difference Between Customer Experience And User Experience

The Difference Between Customer Experience And User Experience | Effective UX Design | Scoop.it
Learn about the key differences between customer experience and user experience.
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Designing with eye tracking in mind - InVision Blog

Designing with eye tracking in mind - InVision Blog | Effective UX Design | Scoop.it
The fewer saccades involved in visually processing your website, the more information users can take in, understand, and act on.
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Who are UX designers and how do we make a difference? | Digital insights for all.

Who are UX designers and how do we make a difference? | Digital insights for all. | Effective UX Design | Scoop.it
innovators, explorers, listeners and agents of change
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Customer Experience Is the Future of Design

Customer Experience Is the Future of Design | Effective UX Design | Scoop.it

There was a time when businesses could depend solely on the quality of their products to bring in new business. Success came from a company’s sole focus on delivering a dependable and highly functional product/service to the market.


Via Mario K. Sakata, Michael Allenberg
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10 UX Trends and Predictions for 2016 | Design Excellent UX Blog

10 UX Trends and Predictions for 2016 | Design Excellent UX Blog | Effective UX Design | Scoop.it
Guides, Resources, Courses and Publications for an Excellent User Experience (UX) Design Strategy
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The Next Phase Of UX: Designing Chatbot Personalities

The Next Phase Of UX: Designing Chatbot Personalities | Effective UX Design | Scoop.it
When the conversation is the interface, experience design is all about crafting the right words.
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How cards are taking over Web design

How cards are taking over Web design | Effective UX Design | Scoop.it
From news sites to real estate, cards are everywhere on the web today. Those little rectangles full of inclusive images and text have been so successful in web design that they’ve almost become a default option when it comes to balancing clear aesthetics with simple usability. But don’t mistake trendiness for usefulness – there’s a reason cards are so popular.
Terry Patterson's insight:

Organizing information in "chunks" is not a new concept in digital design. Nowadays, it is simply a reflection of our maturity in design knowledge and user interaction knowledge.  

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The UX Design Process: What Clients Need to Know | EffectiveUI

The UX Design Process: What Clients Need to Know | EffectiveUI | Effective UX Design | Scoop.it
Thinking about working with a UX agency for the first time? EffectiveUi’s Ari Weissman offers these tips to help you get the most out of the engagement.
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Minimalism in Web design: past and future - The Next Web

Minimalism in Web design: past and future - The Next Web | Effective UX Design | Scoop.it
As an artistic style, minimalism is not at all a technique exclusive to web design. Roots of minimalism movement in design can be traced to the early 1900s as print designer Lucian Bernhard pioneered a simpler design language.
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Why UX Designers Need to Think like Architects

Why UX Designers Need to Think like Architects | Effective UX Design | Scoop.it

A look at the parallels between architects and user experience designers, and how the latter group can benefit from the work of the former.


Via Mario K. Sakata, Michael Allenberg
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Romain MAZUIR's curator insight, May 11, 2015 5:12 PM

Why UX Designers Need to Think like Architects #H2MWP

Romain MAZUIR's curator insight, June 1, 2015 3:20 PM

Why #UX Designers Need to Think like Architects #H2MWP

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Know Your Data

Know Your Data | Effective UX Design | Scoop.it
Marketers have never been more obsessed with customer data than they are today.
Terry Patterson's insight:

Only when you marry demographic, psychographic, behavioral, and purchase data is when you can effectively connect with your audience.

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