The good news is that about 7 million college students will enroll in online courses this year. The bad news is that the retention rates for online students typically trail those of their on-campus colleagues.
There is evidence that stronger student support services — especially targeting the out-of-class experiences of online students — can make a difference in their retention and engagement. As I discussed in an earlier article, the bottom line is to show students that they matter.
Here are 10 ways an institution can help online students feel at home and feel a part of your campus community: