It costs 4-6X as much to acquire a new customer as keep a current customer; 80% of a company's revenue will come from 20% of customers (12 experts measure the #ROI of Customer Service http://t.co/Wha7uwMY89...
If you're thinking of learning to code, the language you decide to pick up first has a lot to do with what you're trying to learn, what you want to do with the skill, and where you want to eventually go from there.
You can write great content for Google or Social. But I am not really sure it is possible to do Google and Social well.
Google killed SEO and now it understands words so you can just write about any old thing and it will figure out you mean “entrepreneur marketing”, but a couple of minutes on the search engine will show you these kinds of results for your industry!
Is Disruption Dead? Forbes In 1997, a little known Harvard professor named Clayton Christensen published a surprise bestseller called The Innovators's Dilemma, where he coined the term disruptive technology, which later evolved into disruptive...
A short and interactive introduction to Design Thinking. What is it, where does it come from and why now? What are the challenges? What are the main ‘Schools of Thought’ within Service Design? What are the key case studies?
George Siemens, an expert in the field of digital learning known for creating one of the first massive open online courses, has joined The University of Texas at Arlington to lead a lab exploring the critical demands new learning technologies place...
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
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