eCommerce Success
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eCommerce Success
Improve your brand and online store through insight brought to you by the best in the eCommerce field.
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Why should you Social Care?

Why should you Social Care? | eCommerce Success | Scoop.it
Integrating Social Media Care (also called Social Care) into your customer service program is quickly becoming a necessity.
Jessica's insight:

Social media is the best new tool for customer service.  This blog covers to DOs & DON'Ts of Social Media Care to prevent it backfiring on you.

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Jessica's curator insight, March 14, 2013 11:34 AM

Social media is the best new tool for customer service.  This blog covers to DOs & DON'Ts of Social Media Care to prevent it backfiring on you.

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Tips to Improve Your Mobile User Experience

Tips to Improve Your Mobile User Experience | eCommerce Success | Scoop.it
In 2012, we witnessed the largest rise in mobile commerce thus far. For example, there was a 22% increase in the amount of time people spent on mobile websites.
Jessica's insight:

In 2012, we witnessed the largest rise in mobile commerce thus far. For example, there was a 22% increase in the amount of time people spent on mobile websites. And with the evolution of transaction apps like PayPal and Google Wallet, purchasing from a smart device is also becoming easier than ever. There’s no doubt about it: mobile commerce is on the rise.

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Relaunching a brand: Chefs Sharp video concept and production

Relaunching a brand: Chefs Sharp video concept and production | eCommerce Success | Scoop.it
Making a marque in the market Sometimes an eCommerce product launch isn’t actually for a new line, but for existing products that haven’t caught the eye of site visitors yet.
Jessica's insight:

Sometimes an eCommerce product launch isn’t actually for a new line, but for existing products that haven’t caught the eye of site visitors yet
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