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How To Create Killer Product Pages [Infographic] | Get Elastic Ecommerce Blog

How To Create Killer Product Pages [Infographic] | Get Elastic Ecommerce Blog | Ecom Revolution | Scoop.it
How To Create Killer Product Pages [Infographic] - Usability Conversion Optimization, Web Design
Martin (Marty) Smith's insight:

Great infographic on what may be the most important page design on any ecommerce website - the product page.

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Fix 6 Big & Common SEO Mistakes You're Probably Making on Your Store [3 From @Curagami]

Fix 6 Big & Common SEO Mistakes You're Probably Making on Your Store [3 From @Curagami] | Ecom Revolution | Scoop.it

Agree These Are Common SEO Mistakes Made By Merchants
* Dupe Titles (not unique).
* No Text On Category Splash Pages (easy one to blow).

* Product Descriptions That Lack Depth.

I would add these 3:


* No keywords in title or keywords you win anyway (company name or brand). 
* No keywords in image anchor text (or too many keys). 

* No "in-lline" divs promoting "Read More". 

That last one is a "trick" that secures engagement and spider attention by writing 500 or more words and then hiding most of the text behind a "read more" link. 

The content appears to the spider early and the spider skips right on by the "read more". 

Fix these 6 common ecommerce SEO mistakes NOW and you make more money on black Friday. 

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The 5 laws of effective e-Commerce websites via @1918 from Biznology

The 5 laws of effective e-Commerce websites via @1918 from Biznology | Ecom Revolution | Scoop.it
If you expect your website to sell your business, it's an e-Commerce website. Here are 5 laws to help make your website sell your business more effectively.
Martin (Marty) Smith's insight:

Looked to add a TOME to this post since I feel strongly about ecommerce advice (most of which sucks). Not so here, this is an excellent post with 5 great suggestions to improve your e-com's site's conversion (i.e. make more money):

  1. Solve Your Customers’ Problems First.
  2. Focus on Key Metrics.
  3. Improve Your Images.
  4. Highlight Your Contact Information.
  5. Deliver Clear, Simple Calls-to-Action.


#1 is so important. Make it EASY for your customer to BUY your STUFF!. Don't let your search for truth and beauty become an OBSTACLE to their satisfaction (as is so often the case).

#5 is a favorite pet peeve. WHY do we have so much trouble TELLING people who visit our sites what we want them to do? I suspect about half the time the problem is the person creating the site doesn't know what they what their customers to do. DEADLY mistake that.

Your visitors are giving you the most precious gift they can - their TIME. Least you can do is make it easy to know what to do (call me crazy lol).

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Is Your Ecommerce Site Designed For MacGuffins?

Is Your Ecommerce Site Designed For MacGuffins? | Ecom Revolution | Scoop.it

Ecommerce Website Design For MacGuffins
In film a "MacGuffin" is a plot device that helps move the story. Online McGuffins are expected "cost of poker" design and marketing elements whose absence hurts more than their presence helps. A web MacGuffin's job is to help move visitors on their journey to become buyers and advocates.

Common Ecommerce MacGuffins Include:

* Free Shipping.
* Free FedEx Shipping for premium brands.
* Email subscription boxes with VIP treatment for joiners.
* Social share buttons.
* Satisfaction Guarantee.

While it is difficult to know what any individual site's MacGuffins should be since that is determined by their business vertical EVERY website, without exception, has at least one expected MacGuffin.

Some website categories may have 5 to 10 expected MacGuffins. There are 5 rules for designing websites to create the trust and assurance MacGuffins provide:

* Place MacGuffins where they can do the most good.
* MucGuffins should be LARGE and IN CHARGE in easy to find.
You flaunt MacGuffin convention and "best practices" at your peril.

* Social Share buttons should be ubiquitous and use branded colors.
Create friendly easy to understand policies about things like "satisfaction guarantees" and then NEVER enforce them. 

Writing a more complete post about designing for website MacGuffins now and will share a link on Scoop.it when finished. 
 

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Why Ecommerce Marketing Is Broken & What To Do About It - Free Whitepaper via @Curagami

Why Ecommerce Marketing Is Broken & What To Do About It - Free Whitepaper via @Curagami | Ecom Revolution | Scoop.it
Why Ecommerce Marketing Is Broken & What To Do About It - Free White Paper
Written with +Phil Buckley +Jarrod Swart and team +Curagami our first free… - Martin W. Smith - Google+
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Sprites - New Free Tool To Create Animated Infographics

Sprites - New Free Tool To Create  Animated Infographics | Ecom Revolution | Scoop.it
Sprites is a free tool for creating beautiful animated infographics for the Web.

Via Ana Cristina Pratas, massimo facchinetti
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Raluca Luana Gaiseanu's curator insight, May 28, 12:47 AM

Keep searching for a good free infographic tool, that will make my "life" easier. Today, Sprites is tested :) Brand new app, so let's criticize. :D

Amy Burns's curator insight, June 3, 3:18 AM

Interesting variation on infographic creations.

Alfredo Corell's curator insight, June 4, 2:55 PM
Easy to Use

With a good set of visual elements and built-in themes composing your infographic becomes super-easy.

Free and Open

The basic version of Sprites is absolutely free for everybody and all infographics are released under Creative Commons license.

Embracing the Web

Everything in Sprites is 100% HTML5-based and plugin-free. There's no Flash or any other proprietary technology used.

Fully Scalable

Sprites infographics utilize the newest responsive design techniques and should look good on pretty much any device.

Mobile-Ready

We try to make Sprites infographics shine on as many platforms as possible. You can already try it on your iPhone and iPad.

Developer-Friendly

The JavaScript SDK plus the guidelines on making your own themes are available atgithub.com/spritesapp.

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ShopLocket + Square Creating The NEXT Ecommerce Revolution: Small c Commerce & Big $

ShopLocket + Square Creating The NEXT Ecommerce Revolution: Small c Commerce & Big $ | Ecom Revolution | Scoop.it
ShopLocket is the easiest way to sell something online. No store to setup, no risk to get started. With ShopLocket selling something is just as easy as embedding a Youtube video. Simply create your product, embed it in your website, Facebook page, or blog post, and start selling!
Martin (Marty) Smith's insight:

As the web breaks apart thanks to social and mobile (see Future of Web Design Scoop http://sco.lt/74tLSD ) we will want to put commerce any and everywhere. Shoplocket makes that idea possible without all the Authorize.net pain. Cool #startup. ShopLocket + Square = world changes.

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The Ecom Power Of Widgets via @HaikuDeck

The Ecom Power Of Widgets via @HaikuDeck | Ecom Revolution | Scoop.it
Creating a distributed content network with widgets is a vast blue ocean of low cost, high reward Internet marketing today. Won't be that way for long.
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Ecommerce, The Next Million Bucks & Diversifying Your Channel Marketing

Ecommerce, The Next Million Bucks & Diversifying Your Channel Marketing | Ecom Revolution | Scoop.it

Ecommerce & The Next Million Bucks
This post explains two critical ecommerce ideas:

* Working in SCALE.
* Diversifying Your Channel Marketing.

Making a million online only takes 10% more effort and money than making $100K so always think in scale. Ask yourself where the next million bucks is going to come from then create a plan to get there (more on the plan when it isn't 2PM I promise).  

The other new ideas contained in this piece are about new marketing channels like the work we are doing on crowdfunding at our #startup http://www.crowdfunde.com.  

Diversified channel marketing doesn't get wiped out by the inevitable ups and downs of online channels. When your marketing is diversified you can sleep at night because you have the TOOLS need to recover WHEN (not if) things go BUMP in the night on one of your channels.  

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How To Use Social Media To Sell: 43 Experts, 75 Tips

How To Use Social Media To Sell: 43 Experts, 75 Tips | Ecom Revolution | Scoop.it

We asked experts from different regions of the digital marketing and
eCommerce world this question:

“What can an eCommerce store do to leverage social media to generate
traffic and create new or recurring sales?

The response we received was amazing. 43 experts gave us 75 different tips
on leveraging social media to sell more, and we're sharing them all with
you.

Martin (Marty) Smith's insight:

Social media and commerce don't have to be an oxymoron.

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How To Manager Your Reputation on eBay and Amazon

How To Manager Your Reputation on eBay and Amazon | Ecom Revolution | Scoop.it
An in-depth look at seller performance systems on eBay and Amazon. How they work, why feedback matters, and how to be efficient at managing your reputation.
Martin (Marty) Smith's insight:

Great tips here on how to proactively mange reputation on eBay and Amazon. Don't limit your thinking to just these two platforms. These tips could help with your website too.

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4 Retail Revolutionaries Rethinking E-Commerce & Make @CrowdFunde Case

4 Retail Revolutionaries Rethinking E-Commerce & Make @CrowdFunde Case | Ecom Revolution | Scoop.it

Marty Note - Rethinking Ecommerce & CrowdFunde
I love it when we find supporting data for CrowdFunde our content marketing meets crowdfunding and social media startup. Here is Don Bradford from eBay making our point for us:

Problem: People are likelier to purchase something if their friends weigh in--but that's not easy to do on massive e-commerce sites.


Solution: EBay's new browser plug-in, Help Me Shop, lets users shop anywhere on the web and drag items into a separate window. Through Facebook, the user invites friends to give advice on the items they like best.


"As we spoke with our customers and really started analyzing their activity, we discovered that what they were doing was shopping in a social product life cycle:

Things start out around inspiration and research--something that a friend shared with them, or something that an influencer had shared with them, whether it was on Twitter, Polyvore, Pinterest, or Svpply.

They continue to connect with friends all the way to the point of purchase. And after the purchase, they can be a resource for other people shopping for the product. What makes Help Me Shop really powerful is that it goes beyond eBay's inventory. It's really about a social shopping experience that goes wherever I am and allows me to engage my friends in the shopping experience whenever I think it's useful."
Emphasis mine
###

Our goals for http://www.crowdfunde.com is to make it easier for friends to weigh in (helps shoppers and retailers) and to own the social conversation. Own the conversation, own the traffic.


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Why We Are Hiring Great Curators & Your Ecommerce Site Should Too via @CrowdFunde

Why We Are Hiring Great Curators & Your Ecommerce Site Should Too via @CrowdFunde | Ecom Revolution | Scoop.it

CrowdFunde & Content Curators
When we started CrowdFunde, our startup to help B2C online retailers and B2B content marketers know how to use content to achieve their goals, we realized we would need a lot of help. As the tool took shape it was clear the guiding hand of a great content curator would be a CSF (Critical Success Factor).

As we explained on CrowdFunde.com great content curators do three increasingly important things:

* Find next generation of trending content.
* Fit seemingly disparate content into an evolving “jigsaw” of themed content curation.
* Help readers, followers and other contributors understand macro concepts.


I've worked with great curators on Scoop.it and the POWER and PRESCIENCE of that experience is why discovering and hiring 10 great content curators (to start) is one of our most important "Launch Goals".

The cool thing is, in many cases, we may be paying a hard working content curator to do what they love and what they are already doing for FREE. While no one is going to get rich on what our little startup can afford to pay there is a lot to be said for being part of a new company, a company dedicated to helping Internet marketers get to know their customers, be able to talk to and learn from their customers.

If you are a great content curator we hope you will APPLY and share our search with your friends.

Thanks, Marty and Phil

APPLY
http://form.jotform.us/form/40948367508162

LEARN MORE
http://www.crowdfunde.com/top-curator-contest-crowdfunde-hiring/



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Why Car Dealers Should GIVE CARS AWAY FREE - TrueCar.com Hassle-free Car-Buying

Why Car Dealers Should GIVE CARS AWAY FREE - TrueCar.com Hassle-free Car-Buying | Ecom Revolution | Scoop.it
Compare Local Dealer New Car Prices to invoice price and MSRP. Get the best deals on new 2013/2014/2015 cars w/ a No-obligation Quote Today!


Marty Note
When an experience is so LOUSY apps like TrueCar are invented so we can avoid it those perpetuating the fraud must ask themselves what is wrong with this picture. In fact, the picture is upside down for car dealers too.

Car dealers don't make any money when you buy a car. The car dealer's profit is in the RELATIONSHIP. The tiny amount of money they make from selling a new car is dwarfed by the money they make from servicing your car.

This means cars are really SUBSCRIPTIONS.

If a car is really a "service subscription" why can' I negotiate the subscription instead of the purchase of the car? Why doesn't my Nissan dealer GIVE me a car in exchange for my legal promise to have them care for it?

Car dealers are selling THE WRONG THING. They think we still think about cars the way our parents did - cars as extension of self. Not so much anymore. Cars don't define us, but modern life is difficult without them.

Let's put aside the big question about why our lives depend on gasoline powered cars and ask the startup question - why isn't someone reinventing the car business based on what we really need - service. The "car facts" we should be researching are how much does car X cost to maintain vs. car Y. The "subscription" we should be buying is based on the car's "up time" and costs per mile of use.

I'm sharing True Car in my Startup Revolution Scoop.it as a call to startup arms. Surely someone reading this note can see how easy, profitable and doable turning an entire category on its ear would be? Why aren't we giving cars away free and negotiating the subscription that matters? Hope someone reading this will pick up the torch.

re: costs of owning a car $9,000 a year
http://www.usatoday.com/story/news/nation/2013/04/16/aaa-car-ownership-costs/2070397/

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Secret Weapons - #: 5 Hashtag Tracking Tools for Twitter, Facebook and Beyond |

Secret Weapons - #: 5 Hashtag Tracking Tools for Twitter, Facebook and Beyond | | Ecom Revolution | Scoop.it
Discover the hashtag tracking tools you need to make it easy to create, manage, track and report on social media hashtag campaigns.


Marty Note
I've always felt the #hashtag is a vastly underexploited secret weapon. One reason hashtags have been under exploited for their intense #BI (Business Intelligence) value is tools to easily understand them were lacking.

Not so much anymore as this Social Media Examiner post shares.

Why are hasthags secret weapons? Hashtags are and will always be too "quanty" to become mainstream. No matter how good the tool set you still have to have a math / model geek to help marketers understand implications and form actions.

Imagine a model that understands existing benchmarks well enough to drive a push notification when a tag (and thereby the underlying content) is trending (i.e. its change delta is above some set number). What is the value of being first to surf that social wave?

Could be millions

Problem is wave knowledge rests with the Quants while surfing knowledge rests with marketers. You would think that is a needs based marriage made in heaven.

Not so much since marketers don't know what they don't know and so can't ask and wave smart quants know WAVES not how to merchandise the wave into MONEY.

Trust that our Startup Factory Funded startup Curagami is thinking about how to introduce wave smart quants to ecommerce surfing merchants ( http://www.curagami.com :). M

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What's Next: Data Driven Ecommerce Infographic

What's Next: Data Driven Ecommerce Infographic | Ecom Revolution | Scoop.it

Old Ecommerce OVER, New Ecommerce ??
I'm not sure I go all the way here. Our Curagami (@Curagami) #startup created a free white paper about Why Ecommerce Marketing Is Broken (http://www.curagami.com/e-commerce-marketing-broken-whitepaper/ ) and we see DATA as a CSF (Critical Success Factor) for SURE.

Data without connection is a wish without fulfillment. That nit aside the IDEA of a more OBJECTIVE and FAST ecommerce future we agree with 100%.

BTW, Team Curagami believes we need new Key Performance Indicators (KPIs) too :).


Via Carlos Bisbal
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Carlos Bisbal's curator insight, June 14, 9:49 AM

Datos muy interesantes sobre comercio electrónico #infografia #infographic #ecommerce

 

http://www.pinterest.com/pin/338121884497069688/

.

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Breathe FIRE If You Want Your Online Store To WIN - 5 Ecommerce Lessons via @Curagami

Breathe FIRE If You Want Your Online Store To WIN - 5 Ecommerce Lessons via @Curagami | Ecom Revolution | Scoop.it

No such thing as an "overnight success" online. Ecommerce requires listening, serving & creating great stuff people love & that takes time, money, courage.

5 Ecommerce Tips From Moon Audio:

  • Passion To Be Great.
  • Focus, Focus, Focus.
  • Create Community.
  • Listen and HELP.
  • 10% Play Money.
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10 Simple eCommerce Design Tips That Will Increase Sales | AddShoppers

10 Simple eCommerce Design Tips That Will Increase Sales | AddShoppers | Ecom Revolution | Scoop.it

“Designing your eCommerce store is not only about making it look good, but also making sure that it generates sales. Your goal is to make potential customers”

Martin (Marty) Smith's insight:

These are great #ecommerce tips? My favorite and perhaps easiest fix for the most benefit is big, clear and creative CALLS TO ACTION.

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Great Music Is A Movement Meeting @Moon_Audio Today [hope to include @ReverbNation]

Great Music Is A Movement Meeting @Moon_Audio Today [hope to include @ReverbNation] | Ecom Revolution | Scoop.it

Startup Perk
Got a great startup perk today. Was able to blog and Tweet from Moon Audio, our http://www.curagami.com beta partner in the hifi headphone space. Listening to their GEAR (Fostex headphones feed by Silver Dragon cables and a Astell & Kern player). Wow that sound is like cocaine for the ears.

Great meeting on Moon's upcoming Music As A Movement year long celebration and had an amazing thought coming back to Durham - going to contact Jed Carlson at ReverbNation and see if we can work with them to create a fund to help bands.

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Affordable Ecommerce Web Design Trends to Boost Sales

Affordable Ecommerce Web Design Trends to Boost Sales | Ecom Revolution | Scoop.it

In this highly competitive market, every e-commerce merchant is looking to make his website successful, which is not easily possible. In this blog, I have listed 3 easy ways to design such e-commerce site that maximize your sales. So, go through it!!


Via Brian Yanish - MarketingHits.com
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Will Your Online Store Win An Ecommie This Holiday Season? via @HaikuDeck

Will Your Online Store Win An Ecommie This Holiday Season? via @HaikuDeck | Ecom Revolution | Scoop.it
Ecommies - Identifying ecommerce trends, rate and review ecom tools and hold annual awards.
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6 Top eCommerce Solutions Rated By @Scenttrail & Shared By @moblized

6 Top eCommerce Solutions Rated By @Scenttrail & Shared By @moblized | Ecom Revolution | Scoop.it

How do you build a website and marketplace to sell your products and services? Here are the 5 Best Companies for creating an eCommerce platform and marketplace.

Scenttrail Ratings
We've built stores with three of these five recommendations. Each has its good points and bad. Each is perfect for some and not so good for others. Here are our ratings:


ShopLocket
They don't mention this option, but we love the idea of being able to add a shopping cart to any piece of content without paying a big hosting operation like the 5 mentioned. If your ecommerce needs are small and located in social take a look at https://www.shoplocket.com/ .

Caveat
When you are camped on someone's ground THEY will always gain more benefit than you. The chance of a Shopify store outranking Shopify.com is zero. This issue is only a big deal for stores greater than 50,000 Stock Keeping Units and/or greater than $10M in sales. If you think you will eventually sell $10M+ you may want to create your own store / site. If you think it will take 10 years to reach $10M Shopify may be your best bet for ROI and speed. The PAIN comes when you transfer OFF of their platform, but we can discuss that at another time.

Shopify
Would be our first choice for most small to medium sized ecommerce implementations. The UI is clean and easy to understand. You can be up and running on Shopify in a matter of days. Inventory load is always the biggest pain and they have some ways around that.


Big Commerce
Sounds like Big Commerce fills the promotional hole we felt with Shopify. Most websites aren't very sophisticated in their coupons and promotions. If you are you will find Shopify limiting. Sounds like Big Commerce stepped in to fix the issue. And it can be a big issue since cross talk between offers and coupons can cause a train wreck. If you are sophisticated enough to make free shipping, % off and BOGO offers you may want to use Big Commerce.

Volusion
I wasn't wild about Volusion, but can't remember why. The security stuff the review mentions is marginally important. If you need highly secure ecommerce maybe they are better, but their inner-workings didn't seem as friendly as Shopify or as promotional savvy as Big Commerce.

Magento GO
I built our Story of Cancer store (now down) on Go and was impressed with the powerful business rules they include. Less than 10% of ecommerce sites need such power, but if you do Magento Go is probably your best bet. This is the power to say on a rainy Wednesday you want the price on yellow tops to be down10% when pared with shoes A, B or C. The cross-sale and up-sale wigets are powerful. The promotion, free shipping and coupons are powerful (once you figure out the convoluted logic and that problem is endemic).

Presta Shop
I don't know this option and am suspicious of FREE. Free is a risk because things go BUMP in the night on ecom sites. If you aren't a techie or don't have a techie working for you its good to have someone to call or email in an emergency like if you are bleeding personal information all over the web (say for an example lol). My concern here would be can the code keep up with needed changes (since how do they make money) and is it secure since security thanks to crazed hackers can be a real moveable feast (and I only meant "crazed hackers" in the nicest of ways so to do or say otherwise risks a "just because" attack, you know the attacks they launch just because they can).

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The Simple Truth About SEO - Forbes [Scenttrail @Shoeboxed Share]

The Simple Truth About SEO - Forbes [Scenttrail @Shoeboxed Share] | Ecom Revolution | Scoop.it
Forbes
The Simple Truth About SEO
Forbes
A couple weeks ago, I got a call from one of our portfolio company's CEOs, who was frustrated by his confusion around SEO. He felt like he just couldn't get a straight answer.

Via Marilyn Moran
Martin (Marty) Smith's insight:

Agree with @Marilyn Moran SEO is many things "simple" not the first idea that jumps to mind. Realize the Forbes writer thinks he can make SEO "simple" for the C-level and maybe he does in the sense that they know SEO exists, but based on this article they have no capacity to DRIVE there themselves.

Problem with this web stuff is if you half to pay me or my tribe to interpret for you you've done two bad things at once - 

* Doubled or more your content marketing costs.

* Become dependent. We have to fish for you forever.

For example, I love this line, " but 90 percent is merely about consistently doing what feels natural and testing." I heard the process of SEO and testing defined better by Tobias Walter from @Shoeboxed team at Triangle Startup Factory today:

Traffic, Conversion, Revenue (TCR)

The big idea is those three ideas are connected . Biggest impact comes from working on one at a time. First you increase traffic. Once that goal is achieved you work on increasing conversion. Once that goal is bet you increase revenue.

Once you've made the turn through all three you go around the horn again rinsing and repeating ad infinitum. Much better explanation and more true to my experience as a Director of Ecommerce fo 7 years ( mad $30M+, AOV never over $62) and then Director of Marketing for an agency for 2 years (Klout up 292% and 2 record years).

When isolating the three key ideas of TCR (Traffic Conversion Revenue) from each other you don't get wound up in the wrong conversation. Yes you can attempt to knock down traffic and conversion at once. Chances are you will die trying or drown in attribution. Better to isolate, improve and then circle around again. 

Much more CLEAR explanation of SEO At Triangle Startup Factory today by Tobias Walter from Shoeboxed. We won't have to fish for Tobias or the Shoeboxed team any day soon :). Marty 

 

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Marilyn Moran's curator insight, April 23, 7:17 PM

I beg to differ on this article, slightly. SEO is anything BUT simple. Let's face it; it takes work. You can't just create a website and expect it to magically appear on page one especially if you have competition. :)

Marilyn Moran's comment, April 24, 8:30 AM
Thank you for the mention @Martin (Marty) Smith!
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How Moz.com Is Losing Money: CRO Lessons for the Pros | E2M Blog

How Moz.com Is Losing Money: CRO Lessons for the Pros | E2M Blog | Ecom Revolution | Scoop.it
Hard to imagine that Moz.com isn't fully optimized for conversion! Well, the pros are human too! Some ideas to help our friends inch closer to perfection...
Martin (Marty) Smith's insight:
Great hard core conversion tips here such as ONE CTA not three. Good stuff.
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3 Unexpected Reasons Your Customers Abandon Cart | Gigya's Blog

3 Unexpected Reasons Your Customers Abandon Cart | Gigya's Blog | Ecom Revolution | Scoop.it

Cart Abandonment - An Easy Way To Recover A Million Bucks
Great tips here on how to reduce shopping cart abandonment including:

* Reason #1: Lengthy registration forms
* Reason #2: Single channel experiences
* Reason #3: Sheer timing

That last one can be a real killer. People want to know their costs so they test the cart. Finding ways to add information about shipping upstream can reduce cart abandonment.

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3 Optimization Tips To Increase AOV (Average Order Value) - Business 2 Community

3 Optimization Tips To Increase AOV (Average Order Value) - Business 2 Community | Ecom Revolution | Scoop.it

3 Optimization Tips for Increasing Your Average Order Value
Business 2 Community
One case study highlight by KISSMetrics suggests that upselling may be 20x more effective for eCommerce that cross-selling.

Marty Note
I've used all three of these ideas when I was a Director of Ecommerce. My favorite was trigger point free shipping. We did extensive testing and never say less than a 40% increase over our Free Shipping target. If we set a $60 target our AOV (Average Order Value) was right at 100.

We did see order growth slow the higher up the target. Our AOV ws $63 so raising our target to $75 pushed AOV up but decreased order volume. Without Free Shipping our AOV dropped into the fifties so we more than covered the cost of the offer with the additional $40 we gained.

Unique merchandising can cut out price comparison so liked that tactic for that reason.

Cross-Selling is a great idea to move AOV up and increase your profit mix. If you have a private label where your margins are higher and you can move conversions to it do so. If you have products whose close rate is great use those.

When you up-sale be careful of doing so in the cart. The cart can be great for up-sale if you do so gingerly and efficiently i.e.without any additional worry or work. When your customers want to give you money first rule of ecommerce is take it.

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