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Scooped by Martin (Marty) Smith!

The 5 laws of effective e-Commerce websites via @1918 from Biznology

The 5 laws of effective e-Commerce websites via @1918 from Biznology | Ecom Revolution |
If you expect your website to sell your business, it's an e-Commerce website. Here are 5 laws to help make your website sell your business more effectively.
Martin (Marty) Smith's insight:

Looked to add a TOME to this post since I feel strongly about ecommerce advice (most of which sucks). Not so here, this is an excellent post with 5 great suggestions to improve your e-com's site's conversion (i.e. make more money):

  1. Solve Your Customers’ Problems First.
  2. Focus on Key Metrics.
  3. Improve Your Images.
  4. Highlight Your Contact Information.
  5. Deliver Clear, Simple Calls-to-Action.

#1 is so important. Make it EASY for your customer to BUY your STUFF!. Don't let your search for truth and beauty become an OBSTACLE to their satisfaction (as is so often the case).

#5 is a favorite pet peeve. WHY do we have so much trouble TELLING people who visit our sites what we want them to do? I suspect about half the time the problem is the person creating the site doesn't know what they what their customers to do. DEADLY mistake that.

Your visitors are giving you the most precious gift they can - their TIME. Least you can do is make it easy to know what to do (call me crazy lol).

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Scooped by Martin (Marty) Smith!

7 Tips On Curating HERO Images and Why This Porsche Picture ROCKS

7 Tips On Curating HERO Images and Why This Porsche Picture ROCKS | Ecom Revolution |

North Carolina Museum Of Art and Art of Internet Marketing
Kudos to whoever is managing the digital marketing team at the North Carolina Museum of Art (NCMA). I got a nice tweeted thank you for my Wall Street, Texans and a Thief story about the Porsche By Design exhibit ( ).

I visited Porsche By Design yesterday as I attempt to wander my way through the CrowdFunde business plan, but that is another story. NCMA's web team included a Win A Porsche raffle (so a viral contest) and some of the most amazing pictures of cars I've ever seen. KUDOS!

The didn't include the picture above, but I wanted to take a moment and share Internet marketing image tips learned during my 7 year Director of Ecommerce tenure. The picture above makes a great HERO (largest images on webpage are called 'heroes") because:

* High contrast (white car with red car in immediate background). 
* Action since the photographer is focusing and people are milling.
* People milling create interest. Note how none of the "milling people" are looking AT the camera so they don't distract since we would follow their eye sight lines if they were looking at the camera). 
* The milling crowd moves out and then back into the white car because of the way the RED CAR is pointed (brilliant again). 
* The car becomes a huge POINTER, so putting a CTA (Call-To-Action) under it would get lots of clicks. 
* The photographer becomes a pointer too since many would click anything immediately below him.  

* Gaze follows the photographer’s camera and the sight lines of people in the picture (note the guy LOOKING at the photographer who is focusing on the car = BRILLIANT).  

This photograph is GEINUS since it creates excitement, provides amazing pointers that would direct visitor eyes to Calls-To-Action and its basic color, high contrast would work well within any web design. 

My question is are you thinking about your hero images this deeply? If not you are NUTS since serendipity is not a scalable Internet marketing strategy (lol). Quick tips for Heroes:

* Remember to look for pointers that will direct your visitors’ gaze. 
* We look at PEOPLE more than things. 
* We also look WHERE people are looking. 
* We really LOOK at babies, but same rules apply (we look where they look). 
* The direct gaze at the camera is welcoming and creates engagement.

* Two people talking heads turned away is a disaster (excludes visitors). 
* Don't over use the direct gaze idea. 
* Crowds can work, as they do here, but be aware that visitors will follow their sight lines too. 
* When people's sight lines aren't available we look for and find other directional clues. 

This last bullet is the real RUB of using images on your website. THINK about how any image moves visitors to the next step. Images (and video) can help or hurt your website's goals. Follow these simple tips and images will HELP move visitors to subscribers, contributors, advocates and buyers.  



Martin (Marty) Smith's comment, December 18, 2013 3:26 PM
Thanks for ReScoop and kind words on my first Infographic John. You rock! Thought of you when I was looking at these cars. Have a great holidays. Marty
John van den Brink's comment, December 18, 2013 3:33 PM
Marty you're welcome. Indeed wonderful cars. But also a wonderful article! Have a great holidays :)