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66pc of global online consumers now shop across borders: report I Luxury Daily

66pc of global online consumers now shop across borders: report I Luxury Daily | ECOMMERCE | Scoop.it

Shopping outside of one’s own domestic market is becoming increasingly prevalent in global ecommerce, especially in developed offshore markets such as Singapore and Hong Kong, according to a new survey conducted by Pitney Bowes.

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Is the New Style.com Working? I BOF

In 2015, Condé Nast revealed its plan to transform Style.com into a global e-commerce player, folding the site’s editorial coverage into the fast-growing American Vogue.com. Condé Nast is investing $100 million into the venture and has described the move as involving unprecedented cooperation between the company’s US and international arms, underscoring the scale of the ambition.

But the luxury e-commerce space is highly competitive and crowded with a wide range of players, from department store incumbents like Neiman Marcus to traditional e-tailers like Yoox Net-a-Porter and platform players like Farfetch. Condé Nast sees its advantage in its ability to integrate content and commerce, harvesting the purchase intent generated by its hundreds of style-focused media titles with a seamless path between inspiration and transaction. The new Style.com employs a marketplace model, providing a platform for brands and shoppers to connect, without taking on the risk and expense of buying and holding inventory. But the company has also begun carrying stock and, according to sources, may yet pivot its approach.

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Fashion turns to data analytics to cut number of returned items I Financial Times

Fashion turns to data analytics to cut number of returned items I Financial Times | ECOMMERCE | Scoop.it

Zurich-based Isabelle Ohnemus was always interested in fashion. As well as working as a broker, she ran a personal shopping service, ordering clothes and selling them from home. She placed orders online but found it hard to know which size was right for her clients. “There are no unified sizes. Designers each have their own way of cutting and sizing,” she says. “It is hugely frustrating. Even though I was measuring my clients in every way, I was still having to return things.”

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Armarium and Net-a-Porter team to pair clothing rentals with purchases | Glossy

Armarium and Net-a-Porter team to pair clothing rentals with purchases | Glossy | ECOMMERCE | Scoop.it

Armarium launched earlier this year as a platform for women to rent luxury clothing, shoes and accessories, at close to one-tenth the cost of the retail price. Now, with a new partnership with online luxury marketplace Net-a-Porter, Armarium is hoping to appeal to new users who buy designer pieces, too.

The partnership looks to marry the two worlds of luxury rental and investment. When Armarium members choose a piece to rent, they’ll be offered a selection of items available on Net-a-Porter to “complete the look,” which are selected by Armarium’s team of stylists. For example, those looking to rent an Alberta Ferretti wool overcoat for $600 (regular retail price: $5,990) are shown links to purchase a Gucci satin scarf, Miu Miu platforms, and a Mason by Michelle satin dress on Net-a-Porter. Then, while they’ll only be the owners of the Ferretti coat for the four-day rental window, they’ll own the Net-a-Porter pieces.

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Luxury online purchase experience only reaching half of potential I Luxury Daily

Luxury online purchase experience only reaching half of potential I Luxury Daily | ECOMMERCE | Scoop.it

Bricks-and-mortar department stores have failed to catch up to pure-play online retailer Net-A-Porter, with the ecommerce site outperforming them in online operations, according to new research from ContactLab and Exane BNP Paribas.

With added pressure from earlier moving ecommerce ventures, U.S. retailers were expected to ramp up their digital efforts to reach the same level as these digitally native retailers. While the retailers with a physical presence excel at connecting online and in-store, they fall behind Net-A-Porter when it comes to online-specific service.

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7 Lessons For Retail In The Age Of E-Commerce I BOF

In 2011, when fashion industry veteran Rachel Shechtman decided to enter the world of physical retail, she knew the concept would, in many ways, have to serve as an antidote to the traditional store experience.

The result was Story, a 2,000-square-foot shop that gets a complete makeover — with a new design, range of products and marketing message — every four to eight weeks.

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Net-A-Porter Hires Managing Director From Barneys I Luxury Daily

Net-A-Porter Hires Managing Director From Barneys I Luxury Daily | ECOMMERCE | Scoop.it

Online retail group Yoox Net-A-Porter has appointed Matthew Woolsey its new managing director for Net-A-Porter.

Formerly the executive vice president of digital at Barneys New York, Mr. Woolsey’s new position will involve managing daily operations at Net-A-Porter, overseeing the ecommerce platform’s content, marketing and buying. As Yoox Net-A-Porter looks to grow its business, the newest member of the group's executive team is expected to help further its strategy of delivering commerce alongside content.

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Why Yoox Is Overhauling Its Website I BOF

On September 16, Yoox will unveil a new website, mobile site and app, featuring a sleeker, more luxurious appearance and new editorial content streams that take a leaf out of sister company Net-a-Porter’s book. Last year, the two companies merged in a deal forming the world’s largest fashion e-tailer, which posted net revenues of €1.7 billion (just over $1.9 billion) in 2015.

The move is one of the first key manifestations of Yoox Net-a-Porter Group’s five-year plan, unveiled in July, to deliver net revenue growth of 17 percent to 20 percent at constant exchange rates through 2020 by increasing conversion rates, customer engagement and implementing a “mobile first” strategy across the Group’s websites. Yoox Net-a-Porter Group posted net revenues of €897.0 million (just over $1 billion) for the first half of 2016, up 15.8 percent at constant exchange rates from the first half of 2015.

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Fraud Attack Growth In 2016 Poses Threat To Retailers I Luxury Daily

Fraud Attack Growth In 2016 Poses Threat To Retailers I Luxury Daily | ECOMMERCE | Scoop.it

As credit card security is a substantial worry for today’s customers, every $10.50 out of $100 of luxury goods is at risk for fraud as per PYMNTS.com’s Global Fraud Attack Index.

Fraud affects a wide range of retailers, and luxury is not immune to that, and within the part four quarters it has become an even bigger issue with a 137 percent increase. During the first quarter alone there were 34 attacks for every 1,000 transactions overall and the problem has since been growing.

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Shoppable Raises $3.5M To Build A Universal Shopping Cart — And Help Publishers Make Money I TechCrunch

Shoppable Raises $3.5M To Build A Universal Shopping Cart — And Help Publishers Make Money I TechCrunch | ECOMMERCE | Scoop.it

E-commerce startup Shoppable is announcing that it has raised $3.5 million in Series A funding.

The New York City-based startup offers several products that allow publishers and consumers to take advantage of what founder and CEO Heather Marie calls “shoppable moments” — those times when you read about a product or see it featured in a photo or video and, if it was easy enough, you’d probably consider buying it right then and there.

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Swoonery Aims To Recalibrate Online Jewelry Retail Through Intuitiveness I Luxury Daily

Swoonery Aims To Recalibrate Online Jewelry Retail Through Intuitiveness I Luxury Daily | ECOMMERCE | Scoop.it

Purchasing fine jewelry online is challenging due to the lack of personalized service, but technology-driven retailers such as Swoonery are using innovative methods to connect clients with relevant pieces.

Launched in February 2015 by former lawyer Jean Z. Poh, Swoonery relies on an application of intuitive technologies to personalize the online jewelry shopping experience, presenting consumers with more than 50 fine and high-jewelry designers. Through behavior profiling, machine learning and purchasing tools, Swoonery is able to appropriately recommend pieces by personal preference, creating an intimate consumer-retailer dialogue, an intrinsic element of jewelry purchasing that has been neglected by the industry at large.

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Mcommerce To Capture 49pc Of Online Retail Sales By 2020 I Luxury Daily 

Mcommerce To Capture 49pc Of Online Retail Sales By 2020 I Luxury Daily  | ECOMMERCE | Scoop.it

As ecommerce sales continue their meteoric growth, mobile is grabbing a larger market share, with smartphone-enabled purchases set to grow from $122 billion in 2015 to nearly $319 billion by 2020, according to a new report from Javelin.

A greater number of overall ecommerce purchases will come from smartphones, per Javelin’s estimate that mcommerce purchases will make up 49 percent of total online retail commerce in 2020, a significant increase from 29 percent in 2015. The enlarging spotlight placed on mobile is partly due to retailers’ ongoing efforts to provide smartphone-friendly offerings and checkout solutions to customers, according to Javelin’s 2016 Online Retail Payments Forecast.

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Asos And DPD Collaborate On New Delivery Innovation I InternetRetailing

Asos And DPD Collaborate On New Delivery Innovation I InternetRetailing | ECOMMERCE | Scoop.it

Asos customers can now choose exactly when they would like their parcels to be delivered, thanks to the latest innovation to emerge from its partnership with DPD.

The new Precise service means that when Asos [IRDX RASO] shoppers get notification of their next-day one-hour delivery slot from carrier DPD, they can now choose either to accept that slot or choose the exact day and hour they’d like to receive their item, at any time over the next seven days, between 11am and 5pm.

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Amazon beefs up Paris express delivery service with partnerships I Reuters

Amazon beefs up Paris express delivery service with partnerships I Reuters | ECOMMERCE | Scoop.it

Online retailer Amazon said on Wednesday it was partnering with luxury food group Fauchon, organic food chain Bio c'Bon and wine retailer Lavinia to extend the product range of its Prime Now express delivery service in Paris and its suburbs.

The deal, which will add 5,000 food products to Amazon Prime Now's range of 18,000 products in Paris, comes as French retailer Carrefour started testing its own express delivery service named Livraison Express this month in several Paris stores as it seeks to counter Amazon Prime Now.

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Glossy 101: Dynamic pricing, explained | Glossy

Glossy 101: Dynamic pricing, explained | Glossy | ECOMMERCE | Scoop.it

On Monday, Everlane announced that the price of its cashmere sweaters was dropping to $100 from $125.

There’s no sale on. The online fashion retailer is instead responding to the global price of cashmere, which sees fluctuation based on demand and the year’s harvest of goat’s wool, the raw material from which cashmere is threaded and washed. According to EmergingTextiles.com, the cost of cashmere has dropped 22 percent in the past year to $64 per kilo.

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Harry Winston spurs offline purchases via shoppable Instagram platform I Luxury Daily

Harry Winston spurs offline purchases via shoppable Instagram platform I Luxury Daily | ECOMMERCE | Scoop.it

U.S. jeweler Harry Winston is making a connection between its Instagram content and its physical points of sale through a shoppable feed.

The brand, which does not offer ecommerce, is leveraging Curalate’s Like2Buy platform to drive in-store appointments and product exploration instead of online purchases. Brands’ Instagram audiences tend to be the most engaged, making this initiative a means to connect the brand’s digital followers with its frontline staff.

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Mr Porter Launches Shoppable App on Apple TV I WWD

Mr Porter Launches Shoppable App on Apple TV I WWD | ECOMMERCE | Scoop.it

Mr Porter will launch a shoppable app on Apple TV, WWD has learned.

The Mr Porter for Apple TV app, which is created for tvOS, the operating system Apple TV runs on, will allow shoppers to browse through The Journal, the e-tailer’s weekly digital magazine. The digital publication will offer shoppable content such as apparel, accessories and lifestyle items. The app will be refreshed with short videos and films from each issue with content including how-to videos and tutorials as well as behind-the-scenes footage.

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Swoonery takes cues from Tinder for fine jewelry discovery app I Luxury Daily

Swoonery takes cues from Tinder for fine jewelry discovery app I Luxury Daily | ECOMMERCE | Scoop.it

Technology-driven retailer Swoonery is looking to squash the challenges of purchasing fine jewelry online with the launch of its first mobile application.

Launched in February 2016, Swoonery set out to use innovative methods that connect its clients with relevant pieces of jewelry from nearly 60 fine and high-jewelry designers. On its Web site, Swoonery uses behavior profiling, machine learning and purchasing tools to appropriately recommend pieces by personal preference, creating an intimate consumer-retailer dialogue, an intrinsic element of jewelry purchasing that has been, by and large, been neglected by the industry (see story).

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With A Six-Figure Price Tag, Luxury E-Commerce Retailer Moda Operandi Offers Haute Couture I Forbes

With A Six-Figure Price Tag, Luxury E-Commerce Retailer Moda Operandi Offers Haute Couture I Forbes | ECOMMERCE | Scoop.it

Luxury e-commerce fashion retailer Moda Operandi will open doors to its Madison Avenue shopping salon to an elite group of invitation-only clients today. In addition to the private designer trunk shows that will take place at the intimate, two-story Upper East Side townhouse, the e-tailer’s first brick and mortar outpost in New York features a fine jewelry room stocked with exclusive and one-of-a-kind pieces and will offer personal shopping services. The plush venue will also play host to small-scale, private fashion shows for invited clients. The icing on the cake for the lucky customers, however, is that they will now also be able to purchase Haute Couture through Moda Operandi, making them the first luxury multi-retailer in the United States to offer this exclusive service. Confirmed couture houses so far are Giambattista Valli, Zuhair Murad, Ulyana Seergenko, Dice Kayek amongst others.

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Amazon Cuts Delivery Times In Threat To Alibaba, EBay, Wish.com I BOF

Amazon.com is speeding the delivery of USB cables, smartphone screen protectors, cosmetics and other small, flat items in its continuing push against rival marketplaces that help overseas manufacturers and suppliers sell directly to US shoppers.

The Seattle-based company notified merchants Wednesday that such items would now be delivered to Amazon Prime members within five business days, down from eight previously, according to an e-mail obtained by Bloomberg. That makes Amazon delivery of small, inexpensive items from China, for example, much faster than the two weeks to 30 days it can take using marketplaces owned by Alibaba, EBay and Wish.com.

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iZettle Buys Intelligentpos To Expand From Mobile Payments To Commerce Solutions I TechCrunch

iZettle Buys Intelligentpos To Expand From Mobile Payments To Commerce Solutions I TechCrunch | ECOMMERCE | Scoop.it

While Square continues to take small steps into Europe, a would-be homegrown rival has made its first acquisition to expand from mobile payments into a wider set of commerce solutions. iZettle — the Swedish mobile payments startup backed by the likes of Intel, American Express and Spanish banking giant Santander — has bought intelligentpos, whose cloud-based software lets businesses in the hospitality and other industries manage their inventory, loyalty programs and customer flow.

Terms of the deal are not being disclosed, iZettle CEO and co-founder Jacob de Geer told TechCrunch. The Edinburgh-based startup had raised only $770,000 in angel funding prior to its exit. De Geer said that intelligentpos will add another €500 million in processing volume to the €3 billion that iZettle already processes annually.

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Amazon Now Has Its Own Cargo Planes For Quicker Delivery 

Amazon Now Has Its Own Cargo Planes For Quicker Delivery  | ECOMMERCE | Scoop.it

Amazon is leasing 40 cargo planes to shuttle its own shipments through the air, with a view to improve its delivery times. And today, it’s launching its first branded aircraft, the Amazon One at the SeaFair Air Show in Seattle, where the company has its headquarters.

The branded Boeing 767-300 has a prime number as its tail number (get it?) and will join 10 other planes that have initially been designated as exclusive cargo carriers for the company. More planes will be added to the fleet over time.

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Amazon Partners With U.K. To Test Deliveries By Aerial Drone I Bloomberg

Amazon Partners With U.K. To Test Deliveries By Aerial Drone I Bloomberg | ECOMMERCE | Scoop.it

Amazon Inc. and the British government have announced a partnership to test the e-commerce giant’s aerial drone parcel delivery technology.

Supervised by the U.K.’s aviation safety regulator, the Civil Aviation Authority, the trial will test the drones when they are out of sight from operators, measure their ability to identify and avoid obstacles and gauge the success of operators flying multiple drones at once, Amazon said in a statement on Tuesday.

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Deliveroo Starts Delivering Booze In UK I TechCrunch

Deliveroo Starts Delivering Booze In UK I TechCrunch | ECOMMERCE | Scoop.it

Following a successful trial that took place earlier this Spring, restaurant delivery startup Deliveroo is expanding into alcohol delivery. The London-headquartered company has launched a wine and beer delivery service in the UK in partnership with Majestic Wines, and BrewDog, and a host of independent and other wine merchants across the country.

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Lyst Leverages Payment Solutions For Mcommerce Ease I Luxury Daily 

Lyst Leverages Payment Solutions For Mcommerce Ease I Luxury Daily  | ECOMMERCE | Scoop.it

Ecommerce platform Lyst is advancing its mobile checkout solutions to ensure consumers have seamless shopping experience.

To achieve a seamless mobile shopping experience, Lyst has partnered with ecommerce payments provider Klarna to tap into solutions that will make it easier for consumers to purchase items on their devices. After a period of testing, Lyst has seen a 5.1 percent increase in conversions, leading to a 6.8 percent increase in the total merchandise sales on its platform.

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