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Step aboard for a tech tour of the largest cruise ship in the world, Oasis of the Seas

IDG News Service took a tour of Royal Carribean's Oasis ship to see how its IT department uses technology. RFID, facial recognition and handheld devices help...
Laura van den Broeck's insight:

Company name: Oasis of the sea cruise ship

Activity segment: Services and tourism

ICT solution name: RFID, facial recognition and handheld wireless devices for a variety of purposes, including emergency responses, food safety, point-of-sale (POS) transactions and passenger service.

 

Summary:

They were building the biggest ship in the world and the company wanted to make sure that the experiencewas digital and big. That's why they used ICT on board. It is critical to help passengers find their way, so they build up digital and interactive signs. People can use the ICT tools in order to access maps, get directions, see the activities and book in restaurants.

 

Business objectives:

-Improvement of customer satisfaction. Everybody likes to live in a digital way. It's easier and the passengers can enjoy their travel more easily.

-Cost reduction. Everything is controlled automatically for example the food inspection. The past inspection took five hours with paper-based logs. Now all of the things are automatically checked and that results in less costs (less people are needed).

-Spped and agility improving. The waiters and salespeople are mobile and taking of orders and order-processing are very fast.

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Passengers navigate Gatwick airport using Google Street View

Passengers navigate Gatwick airport using Google Street View | E-skills | Scoop.it
Laura van den Broeck's insight:

Company name: Gatwick airport

Activity segment: transport & travel

ICT solution name: Google street View, Google

 

Summary:

Gatwick airport is using Google Street View in order to help passengers navigate departure halls and find their gate easily and fastly. All the passengers can plan their journey at home on a PC, or use a smartphone in the airport to locate their departure gate and shops they want to visit.

 

Business objectives:

-Improvement of customer satisfaction: It will be a more relaxing experience for passengers who do not fly frequently.

-Sales increase: People will buy more in the shops and the food and beverage outlets, because they find them easier, and they will be more comfortable.

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Consolidated Communications Holdings, Inc. (Case study-USEN)

PM_AB_IMC14842USEN~~Consolidated Communications to improve preventive management and eliminate manual thresholds, which will result in a cost avoidance of USD300,000 annually, with IBM SmartCloud Analytics software.
Laura van den Broeck's insight:

Company name: Consolidated Communications Holdings

Activity segment: communication

ICT solution name: Predictive insights: predictive problem detection by IBM

 

Summary:

Predictive Insights can provide a big problem detection to predict middleware or application problems before they have a negative impact on the service. The software helps a company to avoid application outages and increase service performance. The company wanted to improve their ability to detect issues as they are emerging.

 

Business objectives:

-Cost reduction and less errors: Predictive insights detected 100 % of the major incidents that occurred, which resulted in a cost

avoidance of USD300,000 annually.

 

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BSI certifies first two CSA STAR cloud providers

BSI certifies first two CSA STAR cloud providers | E-skills | Scoop.it
The BSI has certified the first two cloud service providers in the CSA Security, Trust and Assurance scheme
Laura van den Broeck's insight:

Name company: BSI

Activity segment: Manufacturing industry

ICT solution name:CSA star cloud providers

 

Summary:

The BSI has certified two cloud service providers in the cloud Security Alliance's Security. The reason was that there where concerns by business about data security continue to be an inhibitor to cloud adoption. The CSA star cloud is a public accessible registry that documents the security controls wich are provided by various cloud computing offerings,.

 

Business Objectives:

- Better control, transparency, better service. It will help the potential cloud customers to review the security practices of providers, accelerating their due diligence and leading to higher quality procurement experiences.

 

 

 

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Smart Grid: Distribution automation: It's working quite nicely for ComEd

Smart Grid: Distribution automation: It's working quite nicely for ComEd | E-skills | Scoop.it
Smart Grid - In a progress report to state regulators, ComEd said its 2012 investments in distributed automation were well worth it.
Laura van den Broeck's insight:

Name company:ComEd

Activity segment: distribution/transportation

ICT solution name: Smart grid, distribution installation system.

 

Summary:

Smart grid technology merges the power of computers with the electric grid for distributions.
The technology allows utilities to route power around possible trouble spots, most of the time without noticeable service.


Business objectives:

-Improvement of customer satisfaction. It cuts the number of customer power outages by 82000 last year.

-Faster and cost reduction. Smart grid installations will communicate with the utility's operations center to send an outage alert. Customers won't need to call to report it.


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Robots used in pharmacy role - CHCH - Your Superstation

Robots used in pharmacy role - CHCH - Your Superstation | E-skills | Scoop.it
Hamilton, Health, Home Page News Story, Main News Story, News - drugs, medications, pharmacy, pills, robot
Laura van den Broeck's insight:

Name company: ST. Peter's hospital

Activity segment: Healthcare

ICT solution name: Pillpick Pharmacy Automatisation for Hospitals. (LOOK AT THE MOVIE)

 

Summary:

It's an automated unit system for dose pachaging, storage and dispensing. It utilizes bar-code technology to improve the pharmacy’s productivity and enhance patient safety.

 

Business objectives:

-Speed and agility improving, Full automationproject. The robots work very fastly and more accurate.

-Cost and spend time reduction. In the past people lost a lot of time in packaging and storing the products.

 

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Strength in unification | ictnews - business portal for top professionals

Strength in unification | ictnews - business portal for top professionals | E-skills | Scoop.it
Laura van den Broeck's insight:

Name company: De Persgroep

Activity segment: Media

ICT solution name: unification, unified communications by Belgacom.

 

Summary:

De Persgroep decided to replace all the telephone switchboards and shift to Unified Communications. Users are gaining a lot of new possibilities with the new platform, for example: phone calls from their PC, call following, videoconferencing, integration with Outlook,...

 

Business objectives:

- Cost reduction. It will save De Persgroep about 500,000 euros annually.

- Better service and satisfaction of clients. A lot of new possibilities for the clients.

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More personal advice thanks to Internet technology | ictnews - business portal for top professionals

More personal advice thanks to Internet technology | ictnews - business portal for top professionals | E-skills | Scoop.it
Laura van den Broeck's insight:

Name company: Bank J. van Breda & C° prides.

Segment: banking & Finance

Ict solution name: Mobile Bank by Belgacom.

 

Summary:

With the secure mobile connection, the bank can offer a range of other services on-site at the same time. Belgacom’s mobile network makes this possible.

 

Business objectives:

-Offering a better and faster service. The bank is using Internet technology in order to offer better support for the bank’s role as a personal advisor and they go to where the client is.

-Faster and less errors. Paper documents are prone to error and require manual checks. Telectronic solution has allowed to get rid of this.

-Less costs. The bank only has to visit the client once.

-More accurate view on the clients.

 

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CIO interview: Angela Morrison, chief information officer, Direct Line

CIO interview: Angela Morrison, chief information officer, Direct Line | E-skills | Scoop.it
Migrating IT away from former parent company Royal Bank of Scotland is the main priority for Angela Morrison, CIO at Direct Line Insurance
Laura van den Broeck's insight:

Company name: Direct Line

Activity segment: Banking & finances

ICT solution name: Migrating a IT plan with Capgemini. It is based on a combination of IBM mainframe, Windows/Intel servers and Unix systems.

 

Summary:

The company have built a totally functional IT department, with all elements fully resolved.Then the bank signed a deal with Capgemini to migrate the infrastructure and we the company has two datacentres up and running in Swindon and Bristol.

 

- Better view on the business. The company needed to tune with the new world bacause what their infrastructure wasn’t available in the modern world. It helps the bank to build real understanding from what is a vast amount of data, more than they ever had before.

-Better teamwork results in better and faster work. They use Yammer now, which allows employees to collaborate together and stay connected.

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Huawei invests $600m in 5G mobile R&D

Huawei invests $600m in 5G mobile R&D | E-skills | Scoop.it
Network company Huawei has announced it will invest at least $600m in research and development (R&D) for 5G technologies by 2018
Laura van den Broeck's insight:

Name company: Huawei

Activity segment: Manufacturing

Ict solution name: 5G mobile R &D

 

Summary:

The company will invest at least $600m in research and development for 5G technologies. The investment will cover a lot of key technologies for the next generation of mobile networks and it includes also research into air-interface technology.

 

Business objectives:

 

-Improvement of customer satisfaction: Huawei expects to boost the mobile networks’ capacity by a factor of 1,000 and enable connections by hundreds of thousands of mobile devices. It allows people to download high-definition movies in a second and provide  true-to-life movies communications experience.

-Sales increase: More people will be interested to buy the phone because of it's 5G.

 

LOOK ALSO TO THE MOVIE : http://www.youtube.com/watch?v=SMBT7IfjpIk

 

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Passaic City School Narrows the Digital Divide in Education

Passaic City Public Schools deployed Samsung's Chromebooks to all district students across grades 7 though 12 in a 1:1 computing program aimed at provide equ...
Laura van den Broeck's insight:

Name company: Passaic City School

Activity segment: public sector, education

Ict solution name: One-to-one platform via crownbooks (laptops) from SAMSUNG.

 

Summary:

The school invests in digital education via crownbooks,The students have access to internet all the time. The crownbooks create a one-to-one platform between teachers and students. The lessons are given by computers.

 

Business objectives:

-Improvement of customer satisfaction. The students love the digital way of learning. Every year the number of students increases.

-Enables a low cost solution and easy to manage solution.

 

 

 

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Donor Platform - ICT for Agriculture e-Sourcebook

Donor Platform - ICT for Agriculture e-Sourcebook | E-skills | Scoop.it
Donor Platform, Global Donor Platform for Rural Development
Laura van den Broeck's insight:

Name company: World bank--> all agricultural places in developing countries.

Activity segment: agriculture

ICT solution name: E-sourcebook

 

Summary:

The e-Sourcebook will be featured on a websit. The e-Sourcebook is operational in nature, with practical examples and case studies from all five regions where the World Bank works.

 

Business objectives:

-Better and faster communication. Via e-sourcebook  get agricultural companies inputs from others in the field.

-More acurate and complete view on own business and others.

 

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Pure water and fluid communication | ictnews - business portal for top professionals

Laura van den Broeck's insight:

Name company: INA SEP

Activity segment: Services & Utilities

ICT solution name: M2M via GPRS/3G

 

Summary:

50 sites have been connected through M2M for day-today management functions such as transmitting alarms.

In the next few years the company wants to get its entire fleet connected in online mode.

 

Business objectives:

-Online technologies allow live monitoring and make less errors.

-Cost reduction and better quality of service. The availability of the mobile network is higher.

-Better security. Each alert is sent by e-mail or SMS.

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Renmans gets more out of digital signage via cloud | ictnews - business portal for top professionals

Renmans gets more out of digital signage via cloud | ictnews - business portal for top professionals | E-skills | Scoop.it
Laura van den Broeck's insight:

Name company: Renmans

Activity segment: Retail & Production

Ict solution name: Digital siganage, displays on LED screens

 

Summary:

there is a PC at the point of sale on which the employees can submit orders. There is also a connection with the intranet. This gives employees access to various forms, internal information, address lists,... Renmans can push the correct prices to the cash registers and can obtain information on sales.

 

Business objectives:

-Improvement of customer satisfaction. Renmans combines the information about the products with more topical news such as the weather forecast and the latest headlines. So they have a better connection with the clients.

-Speed and agility improving. The servers for digital signage are run in the cloud, so Renmans doesn't have to make any investment upfront. The screens are fast and the clients have to use less energy.

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Digital Companion lets senior citizens remain in their own homes for longer | ictnews - business portal for top professionals

Digital Companion lets senior citizens remain in their own homes for longer | ictnews - business portal for top professionals | E-skills | Scoop.it
Laura van den Broeck's insight:

Name company: CareSquare

Activity segment: Healthcare

Ict solution name: Digital Companion

 

Summary:

It allows senior citizens to stay in their own homes for longer, but they are able to keep in contact with relatives and the outside world. A computer connects wirelessly with a range of other devices.

 

Business objectives:

-Improvement of customer satisfaction.It allows the individual to keep living at home in complete security.

-Less costs. The system saves time for doctors and nursing staff.

-Active prevention.


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Belgacom and Cipal jointly supply PubliLink Explore | ictnews - business portal for top professionals

Belgacom and Cipal jointly supply PubliLink Explore | ictnews - business portal for top professionals | E-skills | Scoop.it
Laura van den Broeck's insight:

Company name: Belgacom. Activity segment: Banking & Finance.

ICT solution name: Publilink Explore: a completely new service platform for local governments.

 

Summary:

The collaboration with Belgacom has allowed Cipal to offer PubliLink Explore to local governments. It is a convergent network that makes data, speech and the Belgacom datacenters accessible for end-users working for local governments.

 

Business objectives:

It allows to be flexibly reachable for colleagues, other government institutions, citizens and businesses. Better customer services and more flexibility, because the end-users can access a range of services and apps, for axample electronic banking.

 

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