Creating a customer-centric company is tough in the best of circumstances. You have to rebuild your company’s culture, which means helping employees learn new ways of thinking and acting. You have to entrust frontline employees with the critical task of generating loyalty and enthusiasm among customers. And you have to [...]
By: Sandy Speicher. We tend to think first about the needs of the system and create solutions from there. But what if we looked first to the needs of people, and then designed ways the system could meet its goals by serving these needs? This is the heart of how design thinking gets to innovative solutions.
While we’ve witnessed many effective approaches to incorporating iPads successfully in the classroom, we’re struck by the common mistakes many schools are making with iPads, mistakes that are in some cases crippling the success of these initiatives. We’re sharing these common challenges with you, so your school doesn’t have to make them.
If you are familiar with Google Tools, then you have probably heard of Google Hangouts or even used them yourself. Hangouts is Google’s video conferencing tool, and it’s an incredibly powerful way to engage with others.
After years of chasing Facebook fans and Twitter followers, many companies now stress quality over quantity in their social-media strategies. They are tracking mentions of their brand, then using the information to help the business.
So you’re out and about, eating at a new café, strolling along on the beach. You want to show your friends all the cool things you’re up to, but it’s not interesting enough to tweet or to check-in on Facebook, and it’s not pretty enough to post on Instagram.