E-commerce - Insights and trends
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E-commerce - Insights and trends
Insights and trends about e-commece and what is in store for the future.
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Omnichannel vs. Unified Commerce - eMarketer

Omnichannel vs. Unified Commerce - eMarketer | E-commerce - Insights and trends | Scoop.it
Retail consulting firm Boston Retail Partners (BRP) specializes in technology and business challenges associated with omnichannel retail. Ken Morris, partner and co-founder of BRP, spoke with eMarketer about what the firm sees as the next stage in re
Vincent Trépanier's insight:

Well said Ken, it will be critical to shift from traditional siloed, and monolithic architectures to being able to bridge systems of record and foundational systems which retailers have heavily invested in with experiences delivered to the customers. This is where modern unified commerce platforms running in the cloud can help bridge that gap and allow organizations to operate at their own speed while being able to address customers at their pace of change.

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Millennials Set to Rebuild Retail Industry from the Ground Up | Chain Store Age

Millennials Set to Rebuild Retail Industry from the Ground Up | Chain Store Age | E-commerce - Insights and trends | Scoop.it
Retailers, are you prepared for the millennial effect?
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Retailers, how well do you understand the millenials, your new generation of consumers?

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13 Retail Companies Using Data to Revolutionize Online & Offline Shopping Experiences

13 Retail Companies Using Data to Revolutionize Online & Offline Shopping Experiences | E-commerce - Insights and trends | Scoop.it
13 Retail Companies Using Data to Revolutionize Shopping Experiences
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E-COMMERCE AND THE FUTURE OF RETAIL: 2015 [SLIDE DECK]

E-COMMERCE AND THE FUTURE OF RETAIL: 2015 [SLIDE DECK] | E-commerce - Insights and trends | Scoop.it
Top-performing retailers and the biggest trends in e-commerce.
Vincent Trépanier's insight:

Good look at the state of #retail  and the impact of #ecommerce  The #grocery segment has very reveaing facts.

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What Every Manager Should Know About Machine Learning

What Every Manager Should Know About Machine Learning | E-commerce - Insights and trends | Scoop.it
A non-technical primer.
Vincent Trépanier's insight:
Great starter with a good explanation of what ML is all about.
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Past Prime? The Great Disruptor Amazon Is In Danger Of Being Disrupted.

Past Prime? The Great Disruptor Amazon Is In Danger Of Being Disrupted. | E-commerce - Insights and trends | Scoop.it
As the Internet and social media evolve, brands and consumers are finding it easier than ever to reach each other, weakening Amazon's position as a middleman. Meanwhile hybrid retailers with physical locations like Macy's and Wal-Mart are growing their e-commerce businesses faster than Amazon -- and profitably.
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In-store WiFi leads to higher sales, loyalty: study

In-store WiFi leads to higher sales, loyalty: study | E-commerce - Insights and trends | Scoop.it
Almost half of stores with employee WiFi reported a 3.4% increase in sales, while WiFi for customers boosted sales 2%. 

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Ronny Max's curator insight, April 2, 2015 12:24 PM

Wi Fi works, Beacons not so much, why?


Customers already use wi-fi for emails and chats, but beacons require a unique action by the customer to down load an app or opt in.


This extra step took down QR, will it take down the promise of beacons?

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Online Groceries Are the Next Big Thing in E-Commerce -- Report

Online Groceries Are the Next Big Thing in E-Commerce -- Report | E-commerce - Insights and trends | Scoop.it
A Nielsen new report suggests a quarter of U.S. consumers have ordered groceries online, and more than half would be willing to try it in the future.
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World’s First Virtual Grocery Store Now Open in South Korea | Gadgets, Science & Technology

World’s First Virtual Grocery Store Now Open in South Korea | Gadgets, Science & Technology | E-commerce - Insights and trends | Scoop.it
When Tesco opened a virtual supermarket on a subway platform in South Korea, it was a revolution in grocery shopping. Now they’ve teamed up with Samsung ...
Vincent Trépanier's insight:

A nice evolution from the initial subway project. A virtual store for grocery essentials in the subway for people to choose their orders and have it delivered at a time of their choosing!

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SEO: Google to Make ‘Mobile-friendly’ a Ranking Signal

SEO: Google to Make ‘Mobile-friendly’ a Ranking Signal | E-commerce - Insights and trends | Scoop.it
Do you have a mobile or responsive site? If not, on April 21 you may find it harder to rank in Google’s mobile search results.
Google ...
Vincent Trépanier's insight:

If you do not have a Responsive or mobile friendly site yet, you need to get on it! In the meantime, pay close attention to your search ranking changes when this update comes around on April 21st.

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Strategies for the Age of Digital Disruption #DTR7 via @capgemini

Since 2000, 52% of companies in the Fortune 500 have either gone bankrupt, been acquired or ceased to exist. These are challenging times for companies as the s…

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Farid Mheir's curator insight, February 5, 2015 10:54 AM

Capgemini always produces useful articles in these magazines. Must read to stay current.

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The Walgreens path to omnichannel success- we will see more of this in the future

The Walgreens path to omnichannel success- we will see more of this in the future | E-commerce - Insights and trends | Scoop.it
Walgreen's E-commerce VP Miguel Almeida explains the offline and online approaches that has helped the company's growth as an omnichannel retailer.

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Farid Mheir's curator insight, March 26, 2013 2:38 PM

The Walgreens case study is a sign of the times because most brick-n-mortar retailer ar embarking in an omni-channel transformation to stay relevant in the face of online pure-plays like Amazon as they break down the barriers of eCommerce sales without a physical presence. BestBuy is doing it, Walmart is doing it and I assume most other retailers are thinking about it given the evel of interest around the topic at the recent NRf show in NYC.

What we can learn from Walgreen is that physical presence should not be a bad thing if you embrace digital technologies - mobile, eCommerce, showrooming, store pickup of internet orders, etc. - to differentiate your offering from pure plays by leveraging your physical presence to offer improved customer service (that's the omni-channel part). If you don't and try to compete on price, as is mostly the case now, pure plays will win because they do not have to support a network of stores with employees and cash registers.

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The Next Generation of eCommerce

The Next Generation of eCommerce | E-commerce - Insights and trends | Scoop.it
In business, the products that have the best user experience usually end up winning. The products that are so intuitive that you don't need to open up a manual to learn how to operate it.
Vincent Trépanier's insight:

Great Infographics on key elements to consider  for success in your eCommerce initiatives.

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From Digital Disappointment ToThe End Of The App Era, Here Are Eight Trends For 2016

From Digital Disappointment ToThe End Of The App Era, Here Are Eight Trends For 2016 | E-commerce - Insights and trends | Scoop.it

he reality is that we live on the edges of profound new technologies that could each individually changes everything or come together and change nothing.

Vincent Trépanier's insight:

The lines are blurring between digital and traditional and will eventually disappear. In the end we need to be able to better serve and wow customers with the capabilities that are available in market. Mega trends like Machine Learning, Security and IM will also establish themselves and impact how we do business moving forward.

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Use Big Data to Grow Your Business

Big Data allows you to predict the future by analyzing real-time or historic data. Use it to understand the customer journey; recommend products; improve searc…
Vincent Trépanier's insight:

Good insights on how you can leverage technology to make the most out of your existing data as well as capturing behavioral data from your customers. This will ultimately allow you to better personalize the experience for your customers and have actionable insights for your business.

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How Predictive Analytics is Changing the Retail Industry - insideBIGDATA

How Predictive Analytics is Changing the Retail Industry - insideBIGDATA | E-commerce - Insights and trends | Scoop.it
How Predictive Analytics is Changing the Retail Industry
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IDC Predicts #CMOs Will Drive $32.3B In #Marketing Technology Spending By 2018  

IDC Predicts #CMOs Will Drive $32.3B In #Marketing Technology Spending By 2018   | E-commerce - Insights and trends | Scoop.it
CMOs will drive marketing technology spending to $32.3B by 2018, reaching a compound annual growth rate (CAGR) of 12.4%.  From 2014 to 2018, marketing technology spending will reach $130B for the 5 year period. These and other insights are from IDC’s recent webinar The Marketing Software Revolution: Strategies for Buyers and Sellers, [...]

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Farid Mheir's curator insight, July 22, 2015 10:29 AM

IDC research maps all the technologies that support digital marketing today.


WHY THIS IS IMPORTANT

CMOs compete more and more with CIOs for technology direction and spend, a trend that keeps growing. It raises the questions: who's in charge of technology in large organizations, marketing or IT?

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Machine Learning Keeps Retailers Ahead of Trends

Machine Learning Keeps Retailers Ahead of Trends | E-commerce - Insights and trends | Scoop.it
In the hands of forward-thinking retailers, the possibilities for advanced machine learning are limitless.
Vincent Trépanier's insight:
So important to consider the potential of machine learning for retailers to leverage and use the data that is being accumulated and left unused.
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Online grocery and omnichannel

Online grocery and omnichannel | E-commerce - Insights and trends | Scoop.it
It’s easy to think that if you add an online shopping option, you’ve arrived at your digital destination. I wish it was that simple, but omnichannel is much more than just online ordering. It’s about moving to a mindset where all of the new digital tools, including ecommerce, represent ways to strengthen connections with shoppers by serving them better.
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How to win in online grocery: Advice from a pioneer | McKinsey & Company

How to win in online grocery: Advice from a pioneer | McKinsey & Company | E-commerce - Insights and trends | Scoop.it
Christian Wanner, cofounder of one of Europe’s first and largest online grocery stores, talks about what works, what doesn’t, and what will change in food retailing as e-commerce continues to heat up. A McKinsey & Company article.
Vincent Trépanier's insight:

Interesting thoughts and insights from Christian Wanner. Worth a read for any grocer already doing online grocery or thinking about it.

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How IT sourcing for digital is different than traditional via @jeanfdeschenes @McKinsey

How IT sourcing for digital is different than traditional via @jeanfdeschenes @McKinsey | E-commerce - Insights and trends | Scoop.it
Some of the talent and tools won’t necessarily be found in-house. Here’s how to create a sustainable strategy for sourcing the right people and products. A McKinsey & Company article.

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Farid Mheir's curator insight, March 31, 2015 6:23 PM

I love this as it makes clear why digital is different and in what respects.

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Forrester: How retailers can use digital to improve in-store experience

Forrester: How retailers can use digital to improve in-store experience | E-commerce - Insights and trends | Scoop.it
Retailers are too focused on digital technologies as transactions and should instead be looking at how to use digital in-store to deliver better, omni-channel experiences to their customers, a Forrester analyst claims.
Vincent Trépanier's insight:

Good article with key tips on how to make it a better experience for customers in-store. In a nut shell, it's about using technology for sales associates empowerment and creating immersive experiences for the customers.

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The Amount CMOs Will Spend in 2017 Should Scare You

The Amount CMOs Will Spend in 2017 Should Scare You | E-commerce - Insights and trends | Scoop.it
by 2017, cmos may well be outspending cios. but first they need to embrace big data and know that they're putting it to maximum use.
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NRF 2015 Key Takeaways Commerce Convergence and the Omnichannel imperative

NRF 2015 Key Takeaways Commerce Convergence and the Omnichannel imperative | E-commerce - Insights and trends | Scoop.it
Key takeaways from NRF Retail Big Show 2015 include converging e-commerce and the instore experience, the omni-channel imperative and innovation
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Mobile Commerce Technology - What Apple Pay means for retailers - Internet Retailer

Mobile Commerce Technology - What Apple Pay means for retailers - Internet Retailer | E-commerce - Insights and trends | Scoop.it
Internet Retailer - Mobile Commerce/Mobile Commerce Technology - What Apple Pay means for retailers
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